UWL 500 Internal Server Error

We are facing UWL application "500 Internal Server Error" in external facing .com portal. The same application is working without any issue in internal .net URL.
Below is the error message.
The Web Dynpro application 'UWL' has expired. Restart the application. Choose 'Refresh' in the iView tray or use the browser 'Refresh' button to restart the iView
Landscape:
SAP EP 7.01, F5 Loadbalancer and Siteminder Proxy Server (We are not using SAP Web Dispatcher).
During this error in external .com URL, I looked into HTTP watch log and found cookie is sent to one J2EE server and Received from another J2EE server. Below is the log.
saplb_*         Sent           (J2EE414608600)414608650             path          /webdynpro/dispatcher/
saplb_*         Received   (J2EE414608600)414608651             path          /webdynpro/dispatcher/
In the internal .net URL, we are not seeing the above format. It is just sent cookie.
saplb_*         Sent           (J2EE414608600)414608652             path          /webdynpro/dispatcher/
We also found in the F5 loadbalancer log Siteminder proxy server is changing the name "cookie" from lowercase to uppercase "COOKIE". Not sure where the issue is.
Thanks,
Padmanaban

Hi Padmanaban,
You have already analyzed the issue, the reason is that the request is not going to the server it should go. A jsession is opened on the first request and on the second request, when the same server should be reached, it is not, but it awaits the living session (but this is living on another node).
At least it seems that F5 balances all right, at least the same server is addressed (but there, the wrong node). The change of the "cookie" entry might very well be the root cause for this.
So, you have to fix this... As it is no SAP product, I cannot give you details about how to perform this...
Hope it helps
Detlev

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