UWL configuration on EP6, SP2 (WebAS6.20)

Hi,
is ITS required for the UWL to operate on EP6 SP2?
Thanks,
Serge

Prakash, do you need an ITS for UWL on WebAS 6.40, SP9?
I got consultants who claim to install UWL on 6.40, SP9 without ITS...
Thank you,
Serge

Similar Messages

Error in DB migration : EP6 SP2 NW SR1.

Hello All,
I am doing migration from EP6 SP2 > NW SR1.
While doing the DB migration on the Target server, I encountered the below error:
============================================================
1118066281203#INFO.- Reports button clicked at MainMigrationFrame
1118066281203#INFO.- SAP System Name is SR1
1118066281203#INFO.- using tool version 0409.0.20050405174947.0000/877
1118066281203#INFO.- using system installation at d:\usr\sap\SR1
1118066281218#INFO.- Processing migration info
1118066309031#INFO.- Processing migration info finished
1118066315531#INFO.- ETC Migration button clicked at MainMigrationFrame
1118066318062#INFO.- DBMigration button clicked at MainMigrationFrame
1118066327500#INFO.- starting db migration run ...
1118066327500#INFO.- jdbc driver: com.sap.portals.jdbc.sqlserver.SQLServerDriver
1118066327515#INFO.- jdbc driver url: jdbc:sap:sqlserver://10.34.137.16:1433;MaxPooledStatements=100;DatabaseName=WCM;SelectMethod=cursor;longDataCacheSize=524288
1118066327515#INFO.- using database schema 'WCM' on host '10.34.137.16' at port '1433' with user 'SAPWCM' as the database source
1118066343546#INFO.- retrieved drv name: SQLServer (version: 3.2.006922003414004423)
1118066343578#INFO.- MSSQL lock timeout adjusted
1118066343609#INFO.- src cur ver: SP2.CM.1
1118066343609#INFO.- src db version is SP2.CM.1 (17 patches newer than SP2CP.UWL.1)
1118066343609#INFO.- running EP6SP2 -> NW04 migration
1118066343625#INFO.- starting backup of configuration ...
1118066347203#ERROR.- null - ConfigException: error while exporting CMS configuration to folder [D:\MIgration\KMCMIGTOOL_5\migrationTool\.\work\export]
     Inner exception is:
     A problem occurred while exporting the configuration: java.lang.NullPointerException
stack:
     error while exporting CMS configuration to folder [D:\MIgration\KMCMIGTOOL_5\migrationTool\.\work\export]
     Inner Stack is:
     java.lang.Exception: A problem occurred while exporting the configuration: java.lang.NullPointerException
          at com.sap.netweaver.config.offlinetool.ConfigurationCmsTool.exportConfiguration(ConfigurationCmsTool.java:111)
          at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
          at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
          at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
          at java.lang.reflect.Method.invoke(Method.java:324)
          at com.sap.netweaver.bc.migration.ui.Migrator.backupCfg(Migrator.java:186)
          at com.sap.netweaver.bc.migration.ui.Migrator.run(Migrator.java:414)
1118066347203#ERROR.- no valid configuration backup - rejecting db migration
=====================================================
Any help is highly appreciated.
Warm Regards
Suneel Razdan

Hello
I have resolved it !!!
That's usually caused by the database not containing a valid config framework tree. In all cases so far this happened as part of the user killing the java vm in a situation where one should have waited for the cancel button to return.
I restored the target database with the backup
taken before started the migration and rerun the tool on
the target. You can continue to use the MigrationInput.zip file.
Suneel

Universal Worklist for EP6 SP2 Patch 4

Dear All,
How to configure the UWL for EP6 SP2 Patch 4?
Regards,
Samir

Did you find a resolution for this behavior?
Michael

Portal_logger from EP6 SP2

Hi,
I used to watch the logger called portal_logger in EP6 SP2, but with the new log viewer I cannot find the same view. What is it called in NW04 ?
BRGDS
Henrik

Hi,
Logging console is now under visual administrator. Login to visual admin and under the Server node > Services click
on Log Configurator. Here you can set all the log levels.
Cheers!!

EP6 SP2 Jco / System Alias Question

Hi all,
I'm developing a number of Iviews on an EP6 SP2 system connected to a 4.6C box. I have two problems that I'd be grateful for some help with.
1) How do I make use of the System Aliases set up in the portal via Jco ?
I know I can use the direct connection
JCO.createClient("001", // SAP client
 "<userid>", // userid
 "****", // password
 "EN", // language
 "<hostname>", //
 "00"); // system number
but it would be much easier if I could use the configured System Alias called "UKSAP" which has been set-up in each Portal box.
2) I believe that EP6 SP2 will not require connection pooling in the jco code. Is this correct ?
Cheers
Richard

Hi,
We are trying to do pretty much the same thing you are, I am trying to get my Java iview to use the System Alias to connect to an R/3 JCO destination.
Could you elaborate on your findings in this regard. I am currently getting the following error : "Target for system alias SAP_R3_HumanResources not found in system landscape"
I have entered the connection info for this target into the jcoDestinations.xml and I've created a system in the portal with the alias SAP_R3_HumanResources...
Thanks in advance,
Mukta Pathak

EP6 SP2 hardware key / installation number

Hi all,
unfortunately the license of an EP6 SP2 has expired and I need to find out what are the hardware key and the installation number of this portal in order to renew the license.
As the admin pwd is lost and the sap* user/pwd combination do not work in order to log on to the portal and retrieve the system information via the system admin tab I am wondering if I can find both (hardware key and inst. no.) in the database or on the filesystem. If yes, where??
Any input on this would be greatly appreciated :)!
Thanks alot in advance!
BR Helga

Hi Helga,
One way to enable SAP* is
1. Copy your current sapum.properties.bak to sapum.properties (/usr/sap/XXX/j2ee/cluster/ume)
[ This would only work if this is the original sapum.properties when you initially installed.]
If you copy over the properties from the direct editing
(i.e sapum.properties is in sync with the properties in
the database )tab then set the following properties in the sapum.properties is set.
ume.superadmin.activated=true
2. Restart the server.
Side Effect: You have to redo the UM configuration
Now you can logon as SAP* and get the system information.
Alternative 1:( This may or may not work. I don't have access to the environment or documentation to check out.)
Through Visual Administrator see server license information.
To Access the Admin documentation by the following URL;
http://your portal server:50000/index.html
Hope this helps
Regards
-Venkat Malempati
Message was edited by: Venkat Malempati
Message was edited by: Venkat Malempati

Error while opening UWL configuration file

Hello SDN,
I am customizing UWL config file. I have download file and saved it to desktop. But while opening that file i am getting following error.
The system cannot locate the resource specified. Error processing resource 'uwl_configuration.dtd'. Can you please tell me how to download and customize file.
regards,
Sree.

Hi Sushil,
I have followed the same procedure what you have explained. But when i am opening XML file with XML editor , it is not opening and not giving any error. But when open with word it is saying "file must contain one root element".
When open with notepad below is the content.
<?xml version="1.0" encoding="UTF-8"?>

<!ELEMENT UWLConfiguration (Principals?, DescriptionBundles?, Actions?, ItemTypes?, Views?, GlobalDisplayAttributes?, NavigationNode?)>
<!ATTLIST UWLConfiguration
 version CDATA "1.0"
>




<!ELEMENT Principals (Principal+)>
<!ELEMENT Principal EMPTY>
<!ATTLIST Principal uniqueID CDATA #REQUIRED>

<!ELEMENT ItemTypes (ItemType*)>
<!ELEMENT Views (View*)>

<!ELEMENT ItemType (Caching?, ItemTypeCriteria?, CustomAttributes?, Actions?, Menu?)>
<!ATTLIST ItemType
 name NMTOKEN #REQUIRED
 connector CDATA #REQUIRED
 defaultView NMTOKEN #REQUIRED
 defaultAction NMTOKEN #IMPLIED
 executionMode (optimistic|pessimistic|default) "default"
> following file like this........
when i copy the content directly from portal below is the format....
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE UWLConfiguration PUBLIC '-//SAP//UWL1.0//EN' 'uwl_configuration.dtd'
>
<UWLConfiguration version="1.0">
<ItemTypes>
 <ItemType name="uwl.task.webflow.TS01000096.ESS_Webdynpro" connector="WebFlowConnector" defaultView="DefaultView" defaultAction="launchSAPAction" executionMode="default">
 <ItemTypeCriteria systemId="ESS_Webdynpro" externalType="TS01000096" connector="WebFlowConnector"/>
 <Actions>
 <Action name="launchSAPAction" groupAction="" handler="SAPIACLauncher" returnToDetailViewAllowed="yes" launchInNewWindow="yes" launchNewWindowFeatures="resizable=yes,scrollbars=yes,status=yes,toolbar=no,menubar=no,location=no,directories=no">
 <Properties>
 <Property name="newWindowFeatures" value="resizable=yes,scrollbars=yes,status=yes,toolbar=no,menubar=no,location=no,directories=no"/>
 <Property name="openInNewWindow" value="yes"/>
 <Property name="display_order_priority" value="5"/>
 <Property name="IAC" value="WS01000060"/>
 </Properties>
 <Descriptions default=""/>
 </Action>
 </Actions>
 </ItemType>
 <ItemType name="uwl.task.webflow.TS01000097.ESS_Webdynpro" connector="WebFlowConnector" defaultView="DefaultView" defaultAction="launchSAPAction" executionMode="default">
 <ItemTypeCriteria systemId="ESS_Webdynpro" externalType="TS01000097" connector="WebFlowConnector"/>
 <Actions>
Can you please check and let me know if anything is missing.
regards,
Sree.

UWL Configuration - View configuration of NavigationNode

Dear Experts,
I want to configure the UWL to create a custom data table for my own item
types.
This UWL table will be shown in the portal as a delta link that has an
own configuration, not affecting the standard UWL.
To achieve this, I write a custom UWL Configuration (as specified by the dtd), specifing
- a custom View named "myCustomIView"
- a custom navigation tree, containing a Navigation Node named
"mainCustomNavigationMain" on the second level, which contains two
Navigation Nodes referring to "myCustomIView" (rendered as tabs)
In my own UWL table I refer to "mainCustomNavigationMain" as the
navigation id to use my navigation tree and iView definition.
But when I first select the portal role that links to the custom UWL
iView, only the configuration of the navigation nodes affect the UWL
iView, but NOT the configuration of the iView (such as columnOrder,
width, supportedItemTypes and Actions). Instead, the properties of the
UWL's default iView "DefaultView" take place. Even though, in my UWL
configuration this view is NEVER mentioned or indirectly referenced.
Only when I change to the 2nd tab, the iView configuration takes place.
When I then switch back to the first tab, this one's iView is also
configured properly.
Thanks in advance for your answers!
Regards,
Milena May
Steps to reproduce:
1. Create a UWL Configuration as outlined below
2. Upload the UWL Configuration (System Administration -> Universal
Worklist and Worklflow -> Universal Worklist Administration -> Click to
Manage Item Types and View Definitions -> Tab: Upload New Configuration
Configuration Name: uwl.custom
High Priority: true
3. Go back to Universal Worklist Administration
-> Cache Administration Page -> Clear cache of all Systems
4. Create a custom portal role and add the UWL as a delta link
5. Modify the properties of the delta-linked UWL:
useNavigationId = mainCustomNavigationMain
6. Log off and on again.
7. Navigate to the custom role containing the UWL iView
-> see the described behaviour
<ItemTypes>
<ItemType name="uwl.task.myCustomTask" connector="MyCustomConnector"
defaultView="myCustomIView" defaultAction="forwardUsers"
executionMode="default">

<Actions>
<Action reference="forwardUsers" />
<Action reference="delete" />
</Actions>
</ItemType>
</ItemTypes>
<Views>
<View name="myCustomIView" referenceBundle="bundle_custom"
columnOrder="subject, isEscalated, creatorId, createdDate,
priority, attachmentCount, dueDate, status" width="800"
supportedItemTypes="uwl.task.myCustomTask">

<Actions>
<Action reference="delete" />
<Action reference="forwardUsers" />
</Actions>
</View>
</Views>

<NavigationNode name="rootCustomRoot" view="" referenceGroup=""
visible="yes" keepItemCountUpdated="yes" displayItemCountInTitle="yes">

<NavigationNode name="mainCustomNavigationMain" view=""
referenceGroup="" visible="yes" keepItemCountUpdated="yes"
displayItemCountInTitle="yes">

<NavigationNode name="myCustomTab1"
view="myCustomIView" keepItemCountUpdated="yes"
displayItemCountInTitle="yes" visible="yes">
</NavigationNode>
<NavigationNode name="myCustomTab2"
keepItemCountUpdated="yes" displayItemCountInTitle="yes"
visible="yes" view="myCustomIView">
</NavigationNode>
</NavigationNode>
</NavigationNode>

Hi MilenaMMay,
What version is your UWL including patch level?
Beth Maben
EP - Senior Support Consultant II
SAP Active Global Support
Global Support Centre Ireland
**SDN Forum Moderator:
SAP Enterprise Portal: Application Integration
**SDN Universal Worklist Wiki:
http://wiki.sdn.sap.com/wiki/x/ehU

License in Failover/Backup Portal - Ep6 SP2

Hello,
We run EP6 SP2 and we copy the database and portal server file system to different hardware as a diaster recovery method. We we bring up the portal on this new server it loads fine, but it says that it is not licensed since the Hardware key is different.
Does anyone know if I can import a license on the current server with the hardware key of the DR Server so that it will be licensed when you start it?
Any ideas / suggestions?
Thanks,
Keith

Keith,
Kindly check note 181543 (License key for high-availability environment).
Regards,
James

Enhancements made in EP6 SP2 patches 28 & 29.

What are the enhancements made in EP6 SP2 patches 28 & 29.
What I mean to say is that what are the new features added in Patches 28 & 29. here I exclude Bug fixes.
I can go to the central note for patch 28 : 793582 and can get a list of notes which indicate bug fixes done in Patch 28
Similar way, I can go to the central note for patch 29 : 803871 and can get a list of notes which indicate bug fixes done in Patch 29
What I am really concerned is regarding new features added in these two patches (Patch 28 & 29) separately.
Are there any new features added in these two Patch releases. If yes, Where are they documented.
Are they documented separately or their respective guides are updated.
Your help is really appreciated.

Hi Robert, hi Suneel,
> Patch 28 & 29 are not listed there yet.
Not quite right, Robert, I don't know what a dreadfully old version you have looked on... It is listed, but it is explicitely said that both patches, 28 & 29, have
"no new features or enhancements to existing functionality. It is cumulative as of Patch 5. Please refer to Patch 5 and Patch 27 documentation for information about previous enhancements."
The document is retrievable without access to service.sap.com: http://help.sap.com/download/documentation/netweaver/ep/FeaturesEP6SP2Patches_v2.5.pdf
It's a pity that SAP publishes the version name within the link, so if a new version exists, one has to know (or to look via service.sap.com).
Hope it helps
Detlev
PS: Suneel, please consider rewarding points for people like Robert Thanks in advance

Error after reload the standard XML file in UWL Configuration Wizard

Hi all,
We are working with UWL (EP7sp10) and encountered a problem. The UWL Configuration Wizard gave an error. We found on SDN/WIKI a posting with a workaround (<a href="https://www.sdn.sap.com/irj/sdn/wiki?path=/display/BPX/UWL%2bConfiguration%2bWizard%2bshows%2bempty%2bdropdown">WIKI - UWL Configuration Wizard shows empty dropdown</a>)
We tried this working around, but it did not work. We uploaded the standard XML file again. Now we cannot access the link "Customize the look of the UWL main page" in UWL Administration.
We get a shortdump: 500 Internal Server Error
LOGS & TRACES
Exception occured during processing of Web Dynpro application sap.com/tckmcbc.uwl.ui~wd_admin/UWLControlCenterConfiguration. The causing exception is nested.
[EXCEPTION]
com.sap.tc.webdynpro.progmodel.context.ContextException: dropDownEntryComboMaincom.sap.pct.erp.mss.Alert is not a valid name for a node or attribute
at com.sap.tc.webdynpro.progmodel.context.NodeInfo.validateName(NodeInfo.java:973)
at com.sap.tc.webdynpro.progmodel.context.NodeInfo.addAttribute(NodeInfo.java:513)
at com.sap.tc.webdynpro.progmodel.context.NodeInfo.addAttribute(NodeInfo.java:534)
at com.sap.netweaver.bc.uwl.ui.admin.wizard.NavigationNodeConfiguration.createTab(NavigationNodeConfiguration.java:830)
at com.sap.netweaver.bc.uwl.ui.admin.wizard.NavigationNodeConfiguration.populateTabs(NavigationNodeConfiguration.java:945)
at com.sap.netweaver.bc.uwl.ui.admin.wizard.NavigationNodeConfiguration.onActionFirstLevelNodeSelected(NavigationNodeConfiguration.java:252)
at com.sap.netweaver.bc.uwl.ui.admin.wizard.NavigationNodeConfiguration.onPlugfromListOfConfigurations(NavigationNodeConfiguration.java:223)
at com.sap.netweaver.bc.uwl.ui.admin.wizard.wdp.InternalNavigationNodeConfiguration.wdInvokeEventHandler(InternalNavigationNodeConfiguration.java:288)
at com.sap.tc.webdynpro.progmodel.generation.DelegatingView.invokeEventHandler(DelegatingView.java:87)
at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.navigate(ClientApplication.java:826)
at com.sap.tc.webdynpro.clientserver.cal.ClientComponent.navigate(ClientComponent.java:873)
at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.doNavigation(WindowPhaseModel.java:498)
at com.sap.tc.webdynpro.clientserver.window.WindowPhaseModel.processRequest(WindowPhaseModel.java:144)
at com.sap.tc.webdynpro.clientserver.window.WebDynproWindow.processRequest(WebDynproWindow.java:335)
at com.sap.tc.webdynpro.clientserver.cal.AbstractClient.executeTasks(AbstractClient.java:143)
at com.sap.tc.webdynpro.clientserver.session.ApplicationSession.doProcessing(ApplicationSession.java:299)
at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessingStandalone(ClientSession.java:752)
at com.sap.tc.webdynpro.clientserver.session.ClientSession.doApplicationProcessing(ClientSession.java:705)
at com.sap.tc.webdynpro.clientserver.session.ClientSession.doProcessing(ClientSession.java:261)
at com.sap.tc.webdynpro.clientserver.session.RequestManager.doProcessing(RequestManager.java:154)
at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doContent(DispatcherServlet.java:62)
at com.sap.tc.webdynpro.serverimpl.defaultimpl.DispatcherServlet.doPost(DispatcherServlet.java:53)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:160)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
It seems getting wrong at: dropDownEntryComboMaincom.sap.pct.erp.mss.Alert
What do I have to do now? Also a clean XML file upload from another SNP installation did not work.
Best regards,
G. Leurs
Message was edited by:
 G. Leurs
Message was edited by:
 G. Leurs

Hi Leurs,
 Try doing the following:
 1. Upload the new Standard XML file from the another portal server with same support version or replace the changes u made to original and upload
 2. Remove the cache
 3. Register for all systems
 4. preview the UWL iView.
Regards,
Vinoth.M

UWL Configuration Problem

When trying to configure the UWL by clicking the link:
Click to Configure Item Types and Customize Views Using a Wizard, and then in the wizard selecting:
Customize the look of the UWL main page
The Navigation Node Configuration page is not correct. The dropdown list and other controls are not populated.
Anyone know how to fix this?

Hi Paul,
See if this can help:
https://www.sdn.sap.com/irj/sdn/wiki?path=/display/bpx/uwl%2bconfiguration%2bwizard%2bshows%2bempty%2bdropdown
"Issue :
While using EP7.0 and customizing UWL look and feel through UWL Configuration Wizard, you see an empty dropdown under the property "Select the Navigation Node To Be Customized".
Workaround :
The issue is due to a programming error in the XML. The basic problem is that the wizard does not support the Navigation
Node name format that the mss file uses (<NavigationNode name="com.sap.pct.erp.mss.Main"....) This is fixed in newer releases, but there is no need to upgrade since the workaround provided here is fine.
Open the XML configuration file named "com.sap.pct.erp.mss.001". The top navigation node should be changed to "Main" instead of the longer name "com.sap.pct.erp.mss.Main". Just replace this string with "Main".This is what I just did and have attached the new com.sap.pct.erp.mss.001 file.
So that the UWL knows what navigation configuration to use, you need to go to the UWL iview properties and change the property 'useNavigationId' to "Main". Otherwise, you will run into problems.
So, in summary, the solution is two parts: changing the navigaiton node from "com.sap.pct.erp.mss.Main" to Main, and setting the "useNavigationId" iview property to Main."
Best regards,
José
Edited by: José Esteves on Apr 23, 2008 10:34 AM

Integrate CRM 4.0 and EP6 SP2

Hi,
Can anyone let me know the steps to integrate CRM 4.0 with EP6 SP2 on windows 2003 server.
Thanks in advance,
regards,
Payal

Payal,
There is excellant documentation available at SAP Help site on this. Here is the top level link for SSO
http://help.sap.com/saphelp_nw04/helpdata/en/89/6eb8deaf2f11d5993700508b6b8b11/frameset.htm
and here is a link to most common scenario
http://help.sap.com/saphelp_nw04/helpdata/en/89/6eb8e7af2f11d5993700508b6b8b11/content.htm
Antoher thing it would be good to have access to BASIS skills while doing SSO to SAP Systems.
Cheers
Pankaj

UWL Configuration Document for EP 7.0

Dear all,
We are on EP 7 and trying to configure the UWL. I have a few documentation on the configuration of UWL (not sure whether is works for EP 7). When i try to Registering System Item Types with the UWL, i can see the following option which is different from EP 6.
AdHocSystem - AdHocWorkflowConnector
ActionInbox - ActionInboxConnector
We are using webdynpro and JCO connection. Therefore does it still require the system landscape? Anyone have the UWL configuration document for EP 7?
Thanks,
Regards,
Bryan

We need to create ITS settings in system object
Select Internet Transaction Server in the Property Category drop list from Ur system object
Give details as below
ITS Description: Give description
ITS Host Name: bs3q01.mycompany.com:8001
This information can be found under transaction code SMICM. Choose menu path GoTo  Services and you can find the hostname and port for the HTTP record.
ITS Path: /sap/bc/gui/sap/its/webgui
ITS Protocol: HTTP
Save
And also u need to activate these services
Goto Ur backend system goto SICF execute -- default_host sap bc gui sap its webgui
Right click and activate services
Regards
Krishna.

Repointing "Help" link to a different source in EP6 SP2

Hi all,
I am using EP6 SP2 Patch 4 HF 7. I need to re-point the "Help" link in the top of EP6 SP2 to an different source. Presently it is pointing to http://help.sap.com and since mine is an intranet portal..cannot point to that.
Any idea where do I have to change the link ?
Regards,
Rajan.K

Hi!
You can customize this link by editing:
Content Administration - Portal Content - Portal Content - Portal Users - Standart Portal Users - Default Framework Page.
In popup menu choose "Edit". Select "Masthead iView" and press "Edit" link. Then in "Property Category" choose "Navigation" and in "Help Link URL" enter link you preffer.
WBR, Lnk.

UWL configuration on EP6, SP2 (WebAS6.20)

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