UWL Workitem hangs

Hi all,
We have a UWL work item that is used to approve Purchase Requisitions. This work item is hanging for a few users only when trying to approve/reject in UWL. It looks like a rendering problem as it hangs the browser session at e.g. while loading :
(12 items remaining) Downloading picture https://<portal hostname>/irj/portalapps/com.sap.portal.design.urdesigndata/themes/portal/UGS_Tradeshow/common/.....
This appears to hang at this URL...
Any ideas?
Thanks, Neeta

Hi,
What happens if you try to call the SAP standard UWL iview, do you get the same issue?
So what I mean by this is:
Log on to the portal with an id that has tasks in the UWL and can
access the PCD. Go to Content Administration > Portal content
1. Content provided by SAP
2. End user content
3. Standard Portal users
4. Iviews
5. com.sap.netweaver.bc.uwl.iviews
6. open the folder
7. right click on the Universal Worklist
8. and display a preview.
9. Launch workitem from here, what happens?
- Get the support information for the task as well. Cross reference this with the task id and check the troubleshooting the content configuration page in the UWL Admin UI. You may find that there is an issue too with the xml file and how the user decisions are handled.
Beth Maben
EP - Senior Support Consultant
AGS Primary Support, Business Suite & Technology
Please see the UWL Wiki @
https://www.sdn.sap.com/irj/scn/wiki?path=/display/bpx/uwl+faq ***

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UWL workitems become non clickabl/executable

Hi,
We have a huge problem with UWL workitems that become non-clickable/executable overnight.
This problem only applies to the Workitems that use the Webflow principles (BIT603, so using xHandlerLauncher in UWL config file)
In the portal logging, we sometimes see the following errors/warnings when this problem occurs:
warning 2009-05-20 12:48:28:840 com.sap.netweaver.bc.uwl.UWLException: Wed May 20 12:48:28 CEST 2009
(Connector) Invalid argument or value or null used
/uwl/ui com.sap.netweaver.bc.uwl.ui.creators.TableColumnCreator sap.com/tcwddispwda euax419-zep Server 1 2_33229
Full Message Text
com.sap.netweaver.bc.uwl.UWLException: Wed May 20 12:48:28 CEST 2009
(Connector) Invalid argument or value or null used
warning 2009-05-20 12:48:28:840 No logical system id available for backend system <EUP-300>
/uwl/service/connector/webflow com.sap.netweaver.bc.uwl.core.connect.webflow.XHandlerLauncher.getUrl() sap.com/tcwddispwda euax419-zep Server 1 2_33229
Full Message Text
No logical system id available for backend system <EUP-300>
So it seems that the link is not shown due to the fact that a logical system could not be found for the given UWL system.
Moreover, sometimes we have people logging on to the portal where the task is executable and for others not. This might be caused by 2 virtual systems we have in our landscape where the connectivity/logical system is correctly defined or buffered for 1 virtual server but on the other it is not!
Can someone please help us with this
Many thanks
Pascal Decock

Hi Pascal Decock,
try this,
goto tcode>SBWP>settings>workflowsettings>Refresh organizational environment. hope it works.
Regards
Bhaskar

UWL workitems become non clickable/executable

Hi,
We have a huge problem with UWL workitems that become non-clickable/executable overnight.
This problem only applies to the Workitems that use the Webflow principles (BIT603, so using xHandlerLauncher in UWL config file)
In the portal logging, we sometimes see the following errors/warnings when this problem occurs:
warning 2009-05-20 12:48:28:840 com.sap.netweaver.bc.uwl.UWLException: Wed May 20 12:48:28 CEST 2009
(Connector) Invalid argument or value or null used
/uwl/ui com.sap.netweaver.bc.uwl.ui.creators.TableColumnCreator sap.com/tcwddispwda euax419-zep Server 1 2_33229
Full Message Text
com.sap.netweaver.bc.uwl.UWLException: Wed May 20 12:48:28 CEST 2009
(Connector) Invalid argument or value or null used
warning 2009-05-20 12:48:28:840 No logical system id available for backend system <EUP-300>
/uwl/service/connector/webflow com.sap.netweaver.bc.uwl.core.connect.webflow.XHandlerLauncher.getUrl() sap.com/tcwddispwda euax419-zep Server 1 2_33229
Full Message Text
No logical system id available for backend system <EUP-300>
So it seems that the link is not shown due to the fact that a logical system could not be found for the given UWL system.
Moreover, sometimes we have people logging on to the portal where the task is executable and for others not. This might be caused by 2 virtual systems we have in our landscape where the connectivity/logical system is correctly defined or buffered for 1 virtual server but on the other it is not!
Can someone please help us with this
Many thanks
Pascal Decock

Hi,
Were you able to find the cause for this?
Regards,
MK

UWL Workitem attachments

Hi,
When we click the attachments in UWL workitem for leave or travel, the link opens in a SAP GUI for HTML screen. Can we change this to display in a webdynpro screen? Can you please provide any link to documentation in this regard.
Thanks,
Anand

unfortunately this cannot be changed it will open only SAPGUI.

Getting UWL workitem count in WD 4 Java Application

Hi,
Our team is trying to get the UWL workitem count that appears on the Tasks tab in a webdynpro for Java application . Is it possible to get the count .i.e. (New Workitems)/(Old Workitems) in a Webdynpro for Java application?
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Aditya

PLEAAAASE!!! somebody help us out with this one, we really need to get this done, and given the lack of responses this has got so far, I think it might not be possible at all.
Just some thoughts on the subject, anyway.
When creating the UWLcontext, you need to set a user for it (e.g. context.setUser( ) ), so does that mean that I will never be able to get the UWL task list/count for more than one user at a time? and does that also mean that, if a user is set to the UWLContext, in order for it to work, it needs to be authenticated with an ongoing session at the time of execution?
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TS20000189 Change trip - uwl workitem execution

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The standard workflow task TS20000189 Change Trip is used both for changing expenses AND for changing travel requests. In the standard configuration, when clicking a UWL workitem a transaction iView is opened. I want to configure this to open up a WebDynpro interface instead since that's what the users are used to.
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Have you found any solution for this?

Open UWL workitem from outlook mail

Hello friends,
I have a requirement to execute/open workitem of UWL, which should open from outlook...
I have searched for the same in sdn forum and SAP-WUG, but was unsuccessful to find the exact solution...
I have used 3 technique to achive the requirement, but they are not working and also don't know it is a right approach or not..
1) Maintained the UWL url in SWNCONFIG-> General setting -> INBOX_LINK_URL
2) Configured setting as suggested for Extended notification and UWL in link
http://help.sap.com/saphelp_nw70/helpdata/de/ad/d64842d59fb430e10000000a155106/content.htm
3) Maintained link in SWNCONFIG-> General setting -> WD_HOST and WG_HOST
For getting the UWL workitem link in Outlook wich program needs to be executed --> 1) RSWUWFML2 OR 2) SWN_SELSEN ?
I am not sure the requirement is possible or not...
If it is possible then please suggest the right approach and the techniques I have tried are correct or not?
Thanks and Regards,
Mihir

Dear Karri,
I am very new to workflow. So I don't know why and where webdynpro application is used in my senario... And I will be very obliged to bare with me if I don't understand any terminology of workflow.
I would like to share my complete senario with you.
I have a existing workflow on "COURSE BOOKING" which is already working on production perfectly. And the manager is approving it on UWL for it.
Now the requirement was given like this... I was told that manager has to search the workitem in UWL and had do refresh many time. So they asked me to provide a link or attachment of UWL's workitem directly in notification mail, so that he only needs to click on that link or attachment and required workitem in UWL will open and he/she could make decision.
The requirement is very similary to the notification mail generted by program RSWUWFML2, which has 3 attachements and among them 1 is of Execute Workitem, which open up SAP R/3 inbox's workitem directly. Means he doesn't need to search in SBWP...
So here in my case instead of SAP R/3 inbox workitem, he should open Portal UWL's workitem directly.
Now I come to your question about "webdynpro application launches workitem". I don't know where the webdynpro application comes into the picture...
Please guide...
Thanks & Regards,
Mihir

How to remove Forward/Resubmit options from UWL workitems

Hi Folks,
I have a requirement to remove Forward/Resubmit options from UWL workitems of the Hover menu.
Can anyone let me know how to do it ?

Hi Chaitanya,
If you want to remove forward and resubmit actions for all the UWL items, it should be simple.
Open the UWL iview and look for a property called "List of UWL actions to exclude".
In that property enter the values "followUp" and "forward" separated by a comma.
followUp - Resubmit
forward - Forward
This should remove the two actions for all the UWL items.
Here is a help link with more info:
[UWL Action to Exclude|http://help.sap.com/saphelp_nw04/helpdata/en/fd/8bf6d1b0484ec7ade4369792a22293/content.htm]
If you want to remove these options for selected UWL items only, refer to this forum:
[post|Exclude Actions from UWL using XML;
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Shanti

Reg : UWL Workitem URL

Hi All,
I have an issue - when I execute the workitem from UWL ( which is leave request approval workitem ) it generates the following url.
http://<FQDN of Host Name >:50000/irj/servlet/prt/portal/prteventname/Navigate/prtroot/pcd!3aportal_content!2fevery_user!2fgeneral!2fdefaultDesktop!2fframeworkPages!2fframeworkpage!2fcom.sap.portal.innerpage!2fcom.sap.portal.contentarea?NavigationTarget=ROLES%3A%2F%2Fportal_content%2Fevery_user%2Fgeneral%2Fuwl%2Fcom.sap.netweaver.bc.uwl.uwlSapWebDynproLaunch&System=SAP_ECC_HumanResources&WebDynproDeployableObject=sap.com%2Fess%7Elea&WebDynproApplication=LeaveRequestApprover&DynamicParameter=wi_id%3F000000900710&CurrentWindowId=WID8123090089916&NavMode=1
This url takes me to the portal logon page and asks for login id & password and infact never logs me in.
But when the SAP_ECC_HumanResources is replaced by SAP_LocalSystem it works fine...
So my question is where does the UWL fetch the system - SAP_ECC_HumanResources .....
Note : In SWFVISU i have already changed it to SAP_LocalSystem but still the URL picks up SAP_ECC_HumanResources....
Best Regards,
Roby...

Hi All,
Please help me in this regards - the UWL workitem is giving System = SAP_ECC_HumanResources in the below URL where as it should have System = SAP_LocalSystem .
http://<FQDN of the Host>:50300/irj/servlet/prt/portal/prteventname/Navigate/prtroot/3aportal_content!2fevery_user!2fgeneral!2fdefaultDesktop!Jcom.dgpoghunet.ssdpnego.2fframeworkpage!2fcom.sap.portal.innerpage!2fcom.sap.portal.contentarea?NavigationTarget=ROLES%3A%2F%2Fportal_content%2Fevery_user%2Fgeneral%2Fuwl%2Fcom.sap.netweaver.bc.uwl.uwlSapWebDynproLaunch&System= SAP_ECC_HumanResources &WebDynproDeployableObject=sap.com%2Fess%7Elea&WebDynproApplication=LeaveRequestApprover&DynamicParameter=wi_id%3Z000000000039&CurrentWindowId=WID1884090613866&NavMode=1
So my question is - Where is that do I have to mention this so that it picks SAP_LocalSystem in the workitem URL? ...
Thanks in Advance,
Roby ...

UWL workitems not deleted

Hi,
not dealt with UWL workitems before.
Client has a PR WF in the system and workitems go to UWL for Approvals.
Instead of releasing the PR from UWL, the user has released it from ME54N.
So now, though the PR is released, it still shows workitems in UWL.
My question is are there any settings (in SAP, Portal) which could handle this, so that whenever user releases a PR thru ME54N, the workitem in UWL gets deleted.
Other question, now since the workitems (for which PR was released from ME54N) are there in UWL, what happens if the user again db-clicks the workitem, will it throw an error?
Last question, what can I do to remove those workitems for which PR was released from ME54N. How can I delete them.
Thanks,
Aditya

Hi Aditya,
As Workitem behaviour is dependent on Status, set the Workitem status to complete using any one of the following FM
   SAP_WAPI_SET_WORKITEM_COMPLETD
   SAP_WAPI_WORKITEM_COMPLETE
   SWU_COMPLETE_R3F_WORKITEM
I dont know the exact one... so kindly check the Documentation of them and choose the best.
As far as i know second one would set the status to complete
Hope this would Solve your issue.
Regards
N.N.

UWL workitem error: you are not a receiver of the work item

I have created a workflow with 2 decision steps. When testing the workflow through the SAP inbox (SAP Business Workplace), when the first agent approve the workitem, it is forwarded to the second agent who can also approve or refuse the workitem, which then ends the workflow.
When testing the same process in the portal UWL, the first agent receive the workitem and approve it. The second agent receive then the workitem, but when I open it to approve it, I have this error message: "you are not receiver of the workitem" !!
How come I am the right receiver of the workitem in R/3 and not in the portal ? We are using a CUA so users in the portal and R/3 are the same, the webflow connector is working, SSO has been set up.
Thanks in advance for your help.
Thibault

I have registered a UserDecisionHandler to display the task. Now the error message is gone and I am the receiver of the workitem. But the new problem is that when I try to approve or reject the workitem, I get this new error message:
Function is obsolete (successor: SAP_WAPI_DECISION_COMPLETE). It looks like the handler is trying to use a former function but I have no idea where I can find which function is called to process the decision.
Any ideas ?
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Problem with Business object attributes in UWL Workitem description

Hi All,
I have developed a workflow which sends the workitem for two level approvals. Once the workflow is triggered workitem sent to the respective user for approval. When user opens the workitem in inbox he can see all the data which comes from the 'Z' Business object in R/3 and he can approve the same. Everything works fine when this process happens in R/3 system.
The problem comes when user opens this workitem in UWL or this workitem is sent to user mail ID executing 'SWN_SELSEN' report, all the attributes of the business object are displayed in the workitem description except 2 . These are the Minimum annual salary(GRMIN) and Maximum annual salary(GRMAX) fields from 'T510N' table.
Regards,
Vaishali.
Edited by: vaishali rautray on Dec 24, 2008 7:52 AM

Hi Saumya,
Thanks for the quick reply.
For storing the Minimum and maximum annual salary values I have created two attributes in the business object which are referring to database fields. T510N is a customizing table. I could see the values for the same, if I test the Business Object or Trigger the w/f in R/3 and check the approval work item in R/3. These values disappears only in case of web interfacing i.e. If I send the same work item to outlook mail or check it in UWL.
I had checked the same and thought if there is any problem with BO or some other processing takes place before these values are retrieved. But I wonder why this happens only if I process the work item outside R/3 system?
Regards,
Vaishali.

UWL Workitem item shows multiple Leave Request for Approval

Dear All ,
I ahve modified standard workflow for leave WS12300111 . I have 2 levels of approval . The step which goes to approver is standard task TS12300097 which is calling DUMMY method of CL_PT_REQ_WF_ATTRIBS class .
Now my problem is suppose 100 people have applied for the leave after managers approval it workitem will go to HR . So in HR's UWL he/she will have 100 workitem . Now supose HR clicks on first workitem in by logging in to ESS . when HR clicks on pop-up comes on the top it has one table sort of thing , here all the 100 leave request r getting diplayed .
<b>I want Table to dislay only the Leave request of an employee belonging to That workitem.</b> Please help in this regard .
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Raghavendra.

You will need to modify the UWL XML file. There is a document titled "How to Configure teh Universal Worklist" on service.sap.com you can use to achieve this. Read the section titled Step by Step Decision views.
Cheers
Lewis

Duplicate attachment in UWL workitems

Hi Experts,
We are having NW portal 7.3, SP08,
Issue:
Workitems in universal worklist are having duplicate attachment entries, this is not what is expected, as per requirement there must be only one entry visible one workitem,
Please find below screen for more details,
As shown in the screen, where multiple objects are visible, we want only one attachment and also last two attachments are repetitive,
Please suggestions asap.
Regards,
Bhavin Anajwala

Hi Bhavin,
UWL retrieves attachment from backend through connectors.
Please check which one is the relevant connector and see its type to check where the attachments are coming from.
Then check if they are duplicated for the same workitem at backend too
If the items are duplicated at backend then you need to focus there.
If the attachments are not duplicated then let us know the connector type to consider next steps.
Regards,
Valeri Nikolov

Approve/Reject buttons in UWL workitems

Hello,
We are on EP7.01 SP 7 implementing ESS/MSS. We configured UWL Connector under System Admin.-> UWL Config. to pull workitems from R/3 Inbox.
The workitems are coming fine for 'Travel and Expense' , but there are no Approve/Reject buttons there for the Manager to Approve or Reject the Travel Request.
Please help as to why this is happening.
Any help would be highly appreciated.
Thanks.

Hi,
Did you apply 1133821? 95% of the time this will resolve the issue with the buttons. If you are still experiencing the issue after applying this note, please also check the following:
- Check that after applying Note 1133821 the destination names and the
UWL connector names exactly match, even considering case-sensitiveness.
If your portal system alias (=UWL connector name) is for example
XYZCLNT100, then the rfc destination name should be exactly
XYZCLNT100$WebFlowConnector. Please correct the rfc destination
accordingly.
- After you have checked/prepared the RFC destination for the future use
please delete that connector in the UWL config UI (Portal->System
Administration->System Configuration->Universal Worklist) with which you
would like to use this RFC destination.
After that
- restart the portal cluster
- recreate and reregister connector
Now retest. Are you still seeing the issue?
Beth Maben
EP - Senior Support Consultant
AGS Primary Support, Business Suite & Technology
Please see the UWL Wiki @
http://www.sdn.sap.com/irj/scn/wiki?path=/display/bpx/uwl+faq ***

UWL Workitem hangs

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