V.92 modem

I have a PB G4 1GHz. At work i connect via ethernet at home i have a netgear wireless connection. I tried connecting in Spain via dial-up but could not. I had the same problem a few years ago at the same place with same computer. I called apple at the time from spain to great cost. Finally they said that the new operating system update would fix this, I think it was about 10.2 at the time. Dial-up when in Spain then worked. The following year it didn't and also this year. I've taken it to the Store in Regent St but they don't have a dial-up connection to test it(can you believe that). Does anyone know how i can check if my modem is faulty. If it is the hardware why did 10.2 fix it temporarilly or is this just a problem that each new system upgrade seems to create. If it is the hardware do I have to send it to Apple to get it fixed.
PowerBookG4 1GHz   Mac OS X (10.4.7)  

The PowerBook modem is a separate part which yu
should be able to buy from a number of places. It is
about as difficult to replace as a hard drive.
Should I just assume it's a dead modem and get another one. I've replaced a hard drive before on a G3, not so difficult. Can I just use the new Modem apple prrovide for the new MacbookPro. Can you possibly tell me where I might buy a PowerBook modem as well?
PowerBookG4 1GHz   Mac OS X (10.4.7)  

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