V3-5727105 will not boot up from HDD or from Recovery CD.

4 weeks ago when I switched on my laptop I got a blue screen message during start-up saying a problem had been encountered and it needed to restart to try to fix the problem, then just a dark grey screen and nothing.Laptop is only 7 months old.  Contacted Tech Support and they stated I needed Recovery CDs and provided me with a set after I paid £60.Tried to boot from Recovery CD and got Acer Recovery Management to load, but after selecting restore to factory settings the laptop entered into a never ending cycle of 'analysing HDD' , attempting to fix HDD'.Left the laptop running for 12 hours and that was the only two messages I saw on the screen.No option to 'exit as problem encountered' so I had to power down my laptop to escape the 'loop'.Tech Support now wants me to try to format my HDD by taking my laptop to a local PC repair shop.Why am I being asked to do all the diagnosis work on a 7 month old PC?  Surely it should be fixed under the manufacturers warranty?Could someone please explain what trying to format my HDD will show?Thanks

Update ..... My laptop would not boot up from the recovery disc as it turned out the hard drive required to be re-formatted to clear the fault. I was told by the PC Repair company that no matter what I tried I would not have been able to fix/clear the fault.  Given it appears to have been a software corruption issue, after reading the Acer Warranty I have found out that I have to pay for the repair as the machine hardware remains in g.w.o. and the laptop is back in full working order once again. The PC Repair man did say however that if I had phoned him first instead of Acer Technical Support, I would not have needed to pay Acer for the set of Recovery discs as he would have provided a fresh installation of Win 8.1. at a fraction of the price!  Lesson learned.  

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