V31.5 no longer works with IMAP over VPN - v31.4 is OK

I have been using TB for several years with IMAP accounts accessed over VPN. This was working fine until I upgraded to v31.5. After this upgrade, TB would leave rotating circle symbol indefinitely (more than 15 minutes, no timeout message or error message). This was only happening with my IMAP account subscriptions over VPN - POP accounts were still working perfectly. With the VPN IMAP accounts the message preview did not update (no new messages, old messages no longer on the IMAP server still showing on preview pane). Had my IT guy spend over an hour checking everything at the VPN / IMAP host end and he was unable to find any problems - he advised the system showed what looked like a normal connection between my PC and the mail server.
I then tried deleting the IMAP account subscriptions from TB, shut down & restarted, then tried re-creating IMAP subscriptions - still no go. We tried a different e-mail client and it worked fine with the same IMAP accounts over the same VPN connection. Ended up uninstalling TB (v31.5) and installing v31.4 - all working fine again on v31.4.
I might add it has taken an amazing effort to find a way to report this problem - I've had to create an account just to send comment - a bit overboard for a non-programmer.
Even when I uninstalled v31.5 I was offered an option to report feedback - but it brought up a dead link in my browser.
Aside from this problem I am a very happy TB user and extend my sincerest gratitude to those who have made this fantastic product available to users around the world. Thank You.

Maybe it is this bug: http://bugs.kde.org/show_bug.cgi?id=154969
The decisive effect is 'Improved window management' - if this effect is enabled kwin works normally.
Last edited by May-C (2008-02-13 01:16:48)

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Please click on the Thumbs Up on the right to say “Thanks” for helping!
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http://www.pcmag.com/article2/0,2817,2372811,00.asp
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How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
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http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

V31.5 no longer works with IMAP over VPN - v31.4 is OK

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