V32.1 Released Today With iOS Download Failure Fix

Hello,
This morning (Pacific time) the v32.1 release was made public. It contains a fix to the download failure issue that surfaced in the following forum discussion:
iPad folio "Cannot connect to server" download problem
This issue only affected v32 apps (v31 apps were not impacted).
The iOS Adobe Content Viewer with this fix is being submitted today for Apple approval, and may take a few days for approval and release.
For additional details on the release please refer to the DPS release notes:
Digital Publishing Suite Help | What’s new in this release
-nate

thanks for the information?

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Problems today with Ovi email form - fixed!

Hi all,
there have been several posts here today informing that Ovi support emails have been bouncing back.
The Ovi Support team has informed us that there were indeed some problems with the emails, but they have been fixed and the emails should now be promptly delivered to Ovi Support.
For personal support with Ovi services, please go to
http://www.ovi.com/services/support => Contact Us.
I wrote all my posts from 2005-2011 as an "Admin" for this community. I still work for Nokia as an external consultant, so my rank in all posts is now "Employee".

psychomania wrote:
we help improve our call customer.
Psycho - I hope you just used Google translate there and the original Spanish text is a bit more fluent
Getting a Spanish survey from an English website is of course silly and I'm sure the Ovi Support team will look into that.
Slashd0t, I hope you get your issue solved soon.
edit: Google Translate actually does a pretty impressive job:
"We have received your question and we'll reply as soon as possible. Please keep
this email in order to evaluate our solutions once it receives the response. You
only have to answer a brief survey of satisfaction found in the following link:
http://digiumenterprise.com/answer/?sid=224295&chk=ECMY5ZMH
Thanks
in advance for your time and your feedback will help us to improve our customer
service."
Message Edited by vandelay on 05-Jun-2009 10:19 AM
I wrote all my posts from 2005-2011 as an "Admin" for this community. I still work for Nokia as an external consultant, so my rank in all posts is now "Employee".

With iOS no GPS-Fix

After updating my 3GS from 3.1.3 to 4.0, i don't get no more gps fix. What's up?

I'm getting very interested in GPS problems across the iPhone range. Ive got a 3GS and the GPS satellite fix stopped working completely recently. A fix identified using jailbreak and an ssh terminal tells me a good proportion of these problems are with locationd, the gps process in the iPhone, or more accurately, I think that it's possible for some of the data this process uses to become corrupted; the "fix" involves stopping the process and deleting the data it uses. On restart, locations is forced to rebuild the data, and everything then works.
I suspect this is true across the iPhone range - and worse, I think that the backup function in iTunes actually backs up the bad data. Thus, when you restore from backup, you actually put the problem back in! Either that, or GPS cache data isnt deleted when the iphone is restored.
What we need is an option in iTunes, or the iPhone settings, to clear GPS ephemeris and related data down and restart locationd: this will save apple a fortune in support at genius bars, as I reckon everyone who is getting a replacement is just getting a reblanked refurbished iPhone with no hardware fixes - they could be turning them around in the back of the stores!
We need to get some group pressure together to get an answer out of apple on this really - they do seem to have an approach which has much in common with the way the UK banks were dealing with overdraft fees - if you complained, they refunded just to keep you quiet and make sure you didn't shout. If this issue is an underlying gps driver or application demon issue, they should give us a way to work around the issue.

HT4623 i updated my ipad 2 with ios 702 today and it has crashed only showing me a black screen with the itunes logo and a charging cable diagram on it. wont turn on at all, any help appreciated?

I updated my ipad 2 today with ios 702 and now my ipad has crashed only showing a itunes logo and a charging cable pidtogram on a black screen, wont turn on. Any help appreciated?

iPad is in Recovery mode.
Hold the Power button and Home button at the same time, keep holding, when you see the white apple logo appear and then let both go. Let it start.

New iPhone 5S with iOS 7.1 won't work in car

Help! Wondering if anyone can help me or offer advice. I got a new iPhone 5S today with iOS 7.1 and it won't play in my car. I have a 2012 Infiniti G37x. My iPhone 4S had no issues playing. I plug it in via the USB port and it will charge, but the screen displays the message "no songs found." It won't let me navigate to any other choice. So frustrated!!!

Thanks so much cmdey! I was actually able to get mine working as well, but by just connecting the bluetooth in the car and once that was set up the usb worked fine. I had actually calle Infinit and the guy I spoke to said that the 5S or any iOS later than 6.0 is not supported. I then went to the Apple store for another issue and asked about it there with no answers. Finally, I went by my dealer and one of the service guys there fixed it with the bluetooth. Thanks again!

Lost Purchased Ringtones with iOS 5

Iknow there have been a lot of issues coming up today with iOS 5 but I have a new one here and I am looking for some help. I went to set my ringtone and realized none of my purchased ringtones are listed. I tried going through iTunes on the phone to get them back, but they aren't listed in the purchased area and if I look them up in the iTunes store it doesn't show them like I purchased them. Please help. Thanks in advance

Hey everyone,
I have a ringtone that I downloaded (not purchased) that wasn't showing up on my phone, but was showing up in iTunes. I tried the uncheck/sync/check/sync routine, but that didn't work.
So here's an alternative that worked for me, and I hope works for anyone else with a similar problem.
1) Delete the ringtone from the phone.
2) Delete the ringtone from the appropriate folder in iTunes (iTunes Music > Ringtones).
3) Add the ringtone file back to the Ringtones folder in iTunes.
4) Drag the ringtone to the iPhone icon in the iTunes sidebar.
5) Sync your phone.
6) Check your ringtone list in your phone's Ringtones window from Settings. It SHOULD be there now.
Please note this applies to downloaded or self-made ringtones. I've never purchased ringtones from iTunes, so I don't know if those are handled differently. Still, I hope this helps if the re-syncing option doesn't pan out!

Apple Released iOS 7.1 with Major AirPlay Bug Fix

Apple released iOS 7.1 with interface refinements, bug fixes, improvements and new features on Monday. But has the Airplay bug been fixed?
During the test of X-Mirage, we have found that AirPlay on iOS 7 is not as stable as on iOS 6 and we have reported a serious bug to Apple:
iOS 7 BUG – The devices stop sending mirroring data to Apple TV or X-Mirage one minute after iOS devices auto-locks
https://discussions.apple.com/thread/5468657
After using the iOS 7.1 today, we find that Apple has fixed the bug and AirPlay is more stable than before, so our distinguished X-Mirage users, you can update to iOS 7.1 freely and enjoy more fantastic AirPlay Mirroring and Streaming services. Getting the update is easy. Go to Settings. Select General. And tap Software Update.

thanks for the information?

My Iphone updated today with new IOS 6.1 and while doing that it has sync my phone number with my wife number in the same cloud that we have hence we receive each others SMS when we message each other. Anyone have idea how can I fix this issue in settings

My Iphone5 updated today with new iOS 6.1 and while doing that it has sync my phone number with my wife number in the same icloud due to which we receive each others SMS when we message each other. Anyone have idea how can I fix this issue in settings etc
Thank you

My Iphone5 updated today with new iOS 6.1 and while doing that it has sync my phone number with my wife number in the same icloud due to which we receive each others SMS when we message each other. Anyone have idea how can I fix this issue in settings etc
Thank you

I just downloaded IOS 8.0 and now my Brookstone Scanner no longer work. I read in theScanner app that my scanner is not compatible with iOS 8.0. Is there an Update coming to fix this? Or can I downgrade to IOS 7.0. Right now my scanner is no good.

MMy Brookstone Scanner no longer works with IOS 8.0. Is an Update coming to fix this?

You'll have to contact Brookstone, the developer of the app in question to find out if they will update the app.

I have an iphone 4S model with IOS 7.1.2. Do I need to download IOS v8.0?

I have an iphone 4S model with IOS 7.1.2. Do I need to download IOS v8.0?

Craig,
Your analogy is excellent! Perfectly captures the opinion I have heard from many. The reason that I have encouraged you to update is because really I, personally, have never experienced an issue with an update, and neither has my signifiant other. Call us lucky! I will not lie to you and say that that means that all updates are going to flawless -- far from it. Many people, as you described, find themselves in the exact situation described by your analogy, and they take to the internet to describe and outline these problems. It is unfortunate that iOS 8 has been such a buggy release for so many, and disheartening that Apple has not yet found a solution for some of these major bugs.
I do ask you to remember though that most of what you find when looking for opinions on iOS 8 will be people having problems with their device -- those whose update went through perfectly have no reason to question it, and thus it can make it seem like everyone writing on iOS 8 is having a problem. There is most definitely a large amount of people with problems after the update, but most likely an equally large amount of people who did not have problems and simply didn't post about it.
My significant other is not a heavy user. She uses her phone an average amount, but she most definitely does not rely on it as much as you have outlined above. I do not want to deceive you into thinking that just because she had no problems that means that you will not encounter any either. To answer your question, she updated about a week after each release of iOS 8 (iOS 8.1, iOS 8.1.2, etc.)
I also do not want you to think that I am a completely neutral party either. I am a fan of Apple, I will admit to that, but trust that I try to speak from as unbiased a position as I possibly can.
As far as your concerns with Apple go, I hear you. Many people would agree with you. Apple markets itself with the concept of flawlessly functioning devices, and that means that for some, when issues do occur, it is even more than just a bug because they bought the device on the promise of it flawlessly functioning. Yes, the functioning factor is part of the reason behind the higher prices of Apple products, but remember you also get a one year hardware warranty and over the phone assistance, access to the Apple Store and Genius Bar (both of which have excellent customer service, a fact that is widely agreed upon), as well as features such as iCloud storage. Widespread bugs like the ones that have occurred with iOS 8 are uncharacteristic of Apple, but in the end they will make mistakes, it is how they fix them that characterizes the company.
From everything that you have stated, here is my solution for you: If your phone works right now, it works. It will continue to work if you do not update, that is guaranteed. What is not guaranteed is that if you update, the phone will function even better. Both you and I are aware that iOS 8 has caused just as many issues as it has resolved -- updating here is a gamble, if you rely on your phone as much as I am thinking you do, it is probably better to take the safer route that guarantees the phone will work. Keep in mind, iOS 8.2 is right around the corner. More bug fixes may be introduced, and that may be a better time to update.
You bring up some excellent points. In the end, this decision is all up to you. I'm just a guy on the internet with some strong opinions!
Nick.

I have an iphone 5 with iOS 6. I just tried to sync it with my itunes account to put new music on my phone and it gave me a message that said the iphone could not be synced b/c "the sync session had failed to start". How do I fix this?

I have an iphone 5 with ios 6.1.4. I just tried to sync my phone to my itunes acct to load new music onto my phone and it gave me a message saying that it was unable to sync b/c "the sync session failed to start". It let me download all pictures, but would not let me do anything else and just kept repeating the same message. Why is this happening and how do I fix it?

You need to subscribe to iTunes Match to store your music on iCloud:
http://www.apple.com/itunes/itunes-match/
To transfer iTunes Store purchases made on your phone to your computer, connect your phone then choose "Transfer purchases..." from the File menu in iTunes.
Photostream transfers photos taken on your iOS devices to other devices and your computer. For troubleshooting Photostream see: http://support.apple.com/kb/TS3989

When will these issues with iOS 8.0.2 be fixed?

Admittedly, this problem has been going on since Apple released the core iOS 8 software, but it's glaring (worse) here. Let's go to the beginning.
I own an iPhone 4S 8gb and upon release of the core iOS 8 software, I installed it like a fool and I didn't know that a lot of problems came with it, so the next morning, my iPhone's internet (connected to a WiFi network) was shotty as sin and I really needed it at the time because of a Transit thing I was doing until recently. The features that came with the iOS 8 is impressive, but I also was shocked when I couldn't even listen to my music for a whole day (I fixed that when I hooked up and synced in iTunes), despite my library having the same number of songs before the update on the iPhone. Now, I've heard of these problems from a friend who apparently works for the Apple tech department days after I discovered them myself, so I waited for the next update in hopes that it'd fix all of the core iOS 8's problems, but... short and to the point, this update is even worse than the core software. Problems include, but not limited to:
Safari lags like crazy at times, especially when you're trying to type something. Also, Safari seems to not direct you to Google unless you searched for the topic again; I don't like doing that. I like typing in a research topic in Google's engine only once.
Siri is much worse than the 7.1.2 software; the assistant can't tell what you're saying 69% of the time. I'm also not pleased with holding the home button to speak to the assistant and continue holding it until you finish speaking to her/him.
Apps freeze and become unresponsive and in common cases, they crash in the middle of the night (a perfect example would be YouTube) while I'm sleeping (not 100% sure who's to blame for this, Apple or the app developers themselves).
(refer to the lagging Safari bullet) The keyboard lags on you badly and I'm not just talking about Safari, this problem is every where you need the keyboard in, including basic texting in iMessage.
The Music app apparently can't judge your selection at times, like, when you select a song from your library, it takes 3 hard pushes on the touchscreen to select it and sometimes, it randomly selects the next song under the one you want to listen to.
Did I mention the constant lag?
I'll probably find more problems as I scan though the iPhone tonight, but above are the main problems that I have with 8.0.2, not 8. I know what you're probably saying: "Why not just downgrade back to 7.1.2 where you didn't have barely any problems at all with your iPhone?" Well, apparently, Apple stopped signing the software when I tried to restore the iPhone in iTunes to that firmware, so I find it completely pointless to try to downgrade. My core question is "When will these issues with iOS 8.0.2 be fixed?" I know the iPhone 4S can work with the newest iOS, because, if it wasn't, iTunes wouldn't have notified me of the update. I was thinking of getting an iPhone 6 or 6 Plus June or July of next year, but if the software is still buggy at the time, I'll stick to my 4S until my contract ends at the end of 2015

Also, I've noticed that the 4S' battery life is horrible even if there's just music going on in the background. Common battery life for the iPhone is 3 hours (just having music and data active) and most of the time, I'd have to carry my USB charging cable with wall socket so I don't have to worry about it shutting down on the go and I know it's the software that's the problem because it wasn't like this prior to iOS 8.0.2 or even the core iOS 8. Common battery life for the iPhone on iOS 7.1.2 was atleast 7-9 hours on the same conditions as listed above.

The latest iTunes wiped out my apps for my 2G iPod Touch by overwriting updates which are no longer compatible with iOS 4.2. I tried to restore to an earlier version with no success. Is there any way to download the older versions of apps which are comp

The latest iTunes software wiped out my apps for my 2G iPod Touch by overwriting newer releases of the apps which are not compatible with iOS 4.2.1. I tried to restore the iPod to an earlier version without success. Is there any way to download older versions of my apps which are compatible with my older iPod?

Your only way is if you have the version that was compatible on your computer such as in the recycle bin/trash or in a computer file backup. In that case delete the current version that is in your iTunes App library and replace it with the older version. Then sync.
Also see:
Recover Older Versions of iPhone Apps After Updating — Apple News, Tips and Reviews

Just updated my iphone with iOS 7.0.2 and when I call or people call me, only one party can hear the other. Would you know how to fix this problem? Thanks

just updated my iphone with iOS 7.0.2 and when I call or people call me, only one party can hear the other. Would you know how to fix this problem? Thanks

Hi Apple_Mom,
Thanks for visiting Apple Support Communities.
If you've noticed issues after updating to iOS 7.0.2, you may want to first update to iOS 7.0.3 which was recently released.
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If the behavior persists, the troubleshooting steps in this article can help:
iPhone: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
Cheers,
Jeremy

My daughter has an older ipod with ios 3.1.3 Is it possible to update it to ios 5 so she can download games

My daughter has an older IPOD with IOS 3.1.3. She wants to download some games but they all require IOS5. Is it possible to update to this since it is an older IPOD

Update it from iTunes on a computer as described at the bottom of this article; there isn't a Software Update option in General on iOS versions prior to 5.0. It can only be updated directly to the newest iOS release supported by the device’s hardware.
The maximum iOS version for the first generation iPod touch and original iPhone is 3.1.3.
The maximum iOS version for the second generation iPod touch and the iPhone 3G is 4.2.1.
The maximum iOS version for the third generation iPod touch and original iPad is 5.1.1.
If you don't know what device you have, append the last three characters of its serial number to http://www.everymac.com/ultimate-mac-lookup/?search_keywords= and load the page.
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V32.1 Released Today With iOS Download Failure Fix

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