V570 Won't Start. Completely Stuck. Please help!
This is my first post so please forgive my ignorance. I hope I am in the right place. Let me first say I'm not great with computers, so if anyone can help, please try to speak in layman's terms as much as possible. Thank you.
When I press the start button on my one week old Lenovo V570 it gets hung up on the initial page that says Lenovo in large white letters in the middle of the screen. In the lower left corner it says "Press F2 for enter setup, F12 for enter MultiBoot Menu". In the lower right corner there is a bar that gets hung up immediately at about the half way point.
This is different, I believe, than the posts describing the computer hanging up at the "please wait" point that I've read about on this forum. I can't start the computer in SAFE mode (which I read on the Microsoft website was to press the F8 key prior to the logo...I never get to that point). I can't enter set up by pressing F2 or F8 at any point. The suggestions in the other posts haven't worked (i.e. turn off, plug out, battery out, power button exercises, etc.) I've tried the one touch also.
I'll try the other suggetions if I could get past this screen. Suggestions?
One more thing: prior to this problem Windows said, "Windows has detected a problem and must shut down", or something to that effect. I can't remember if it shut down automatically or I clicked an "OK", but the result was the same. The system shut down and is stuck as previously described. Just in case that was important I thought I'd share.
Thanks in advance and I'll let you know what works, if anything.
Tad
No problem. Well on the phone the man said my OS was "slightly infected" and that reloading the OS and starting fresh was how they were going to fix it, for a price of $130. Which was insane because I am able to do that myself. When I went and picked it up he showed by the diagnostic, the hardware had no issues it passed all checks perfectly. The issue lies within the software. He showed my some malware that was of medium risk, but then showed me the real issues. The scans showed issues with the WLAN, DHCP-Client, and mainly an issues with Bonjour (which is related to iTunes). I removed Bonjour and have attempted to update the WLAN (however it would not install due to an error which I cannot figure out). And the computer still has had boot-up issues despite removing the Bonjour (which is only for sharing of iTunes media). So, my next step is to make sure my computer is entirely backed up and wipe the HDD and reload the OS (which for me will be Windows 7 Pro) and then watch what programs get installed and make sure all devices and drivers are up to date before I start putting any programs on it. Hopefully this will work.....
Similar Messages
-
I deleted my extensions manager and now my Mac won't start up. Please Help!!
I have an IMac, 24" model, running OS X. For the past several days, little warning windows have been popping up with this annoying beep, telling me that my computer was infected with various viruses. 4, to be exact. Also, while on the internet, random pop-up windows have appeared, so I thought I did have a virus. So, to correct the matter (or attempt to), I deleted my preferences folder from the system folder, as well as the extensions manager.
Now, the computer won't start up past the white logo screen with the turning gear thingy. I've tried resetting the PRAM, and starting in safe mode, and safe mode with the progress screen, and even something there while holding the option key (that one gave me an icon of my HD, but clicking on it took me back to an endless wait on the white screen). I've tried starting from the disk that came with the computer (I held the C key) but not only doesn't the computer start from the disk, it spits the disk out. I don't understand. The computer was fine until I deleted the ext. mgr and preferences, so it can't be that the computer went bad or something.
I don't know what else to do here. I do have an extended service warranty with Best Buy, but I wanted to see if there was some way to fix this before hauling this thing off to the store. Any suggestions? I'm desperate here, because anything and everything I've tried (based on all the try-this and try-thats I found on the internet), nothing has worked.
Please help.
Thanks in advance.Well done! You've succeeded in turning your Mac into a useless brick.
Deleting the System/Library/extensions folder and the associated manager removed most of the functionality from your OS.
And all to get rid of what sounds like the MacDefender trojan or a variant.
ref; http://support.apple.com/kb/HT4650 and http://support.apple.com/kb/HT4651
You may have a slim chance of recovering if it will still boot in Target Disc Mode; in which case you can use another Mac to install the system remotely.
And I doubt your warranty with Best Buy is going to cover user "error."
Message was edited by: noondaywitch -
My Computer Won't Start Up! Please Help!!!!!!!!!
Two nights ago my wife was surfing the web and the web page froze. She rebooted the computer and now it won't start up. The Apple shows on the screen and the circle begins to move but then it just stops. I tried holding down the option button during boot up but it doesn't help. What can I do? Is my computer fried? How can I fix it?
Consider re-posting your request to a forum / category of the 'Mac OS X v10.3 & earlier' Message board.
Mac OS X (10.4.4) -
Laptop won't start up! please Help
Hello, Can someone help me with my laptop. I have mac os x 10.2x. It completely froze and and i shut it down. When i press on the power button to start it i just got a white screen with grey apple sign with little wheel spins around, and nothing is happening. please helpppppppppp.
You can't have 10.2 on a MacBook, it came with Tiger (10.4) installed ??
Boot holding down Apple/S and don't let go until you see scrolling text.
When that stops and you see a root#: prompt enter
fsck -fy
Let it run through all the checks and repairs.
If it fails first time, at any time, or finds and fixes a fault - run the command again and keep doing so (some fixes can take several passes) until it says "Appears to be OK" then enter
reboot -
Ibook won't start up. Please help
Hi, i have a ibook G4 running OS X, which will not turn on properly. When i turn it on you can hear the start up noise and the screen with the apple logo and the little loading circle comes up. But after a little while on that screen it will just turn it self off again.
I have run the apple hardware test of the instillation disc and it said everything is fine.
I have tryed resetting the PRAM, but still the same thing happens when starting up.
I have tryed resetting the PMU, but still the same thing happens when starting up.
I don't know what to do next. Any help would be great.
Thanks.One last question, is there any freeware that will do the same job as Disk Warrior.
It's not free, but Data Rescue II is here:
http://www.prosofteng.com/products/datarescueinfo.php
The advantage is that you can download a free demo and see if you can even rescue your drive. If the demo works you can pull 5 MBs out of your down drive then pay for the full up version if you want.
If it doesn't work you don't have to waste the money and Disk Warrior is most likely not going to work any better. I've had Data Rescue II work twice in the last few months when Disk Warrior said it couldn't.
Richard -
Dented my Macbook Pro and now it won't start up. Please Help!
Hello. I have searched and searched and cannot find a solution.
Last night I was putting the finishing touches on my dissertation and accidentally dropped a tape dispenser on my 1-year-old MacBook Pro - it hit just to the left of the trackpad and left a nice little dent! After the "incident", I was attempting to pull up Word and the machine completely froze. I turned Mr. Mac off by holding down the power button and when I tried to restart, I never got past the Apple logo with the little spinning circle. After trying many times to restart, I made it to my desktop only twice, and after the dock appeared (with no menu bar above or desktop icons), the machine froze again. Each time, I heard the hard drive working until the big freeze.
I was able to boot off of the Leopard install disc and ran "repair disk" on my hard drive - no errors were found. Tried restarting again and got nothing. I have since tried restarting with various key combinations and the machine only responded to "C" and "Option".
This morning, I searched again and decided to try the "optioncommand+pr" to reset the PRAM as suggested to another damsel in distress with a similar issue. Now, when I try to restart, I get the gray screen followed by the chime, and then nothing - no hard drive working, no Apple logo, no spinning circle, nothing. My install CD will not spin and I none of the start-up key combinations work. It just sits there staring at me with that gray screen - laughing because my dissertation is in there somewhere and I can't get it out! Yes, I have backed my maching up on a 500G external hard drive, so I haven't lost much - but I can't access my hard drive without Mr. Mac! And I am a lonely Mac owner here - no others to borrow!
I am going to an Apple Store on Saturday, but I thought I would give you guys a chance to save my life first. Any suggestions for this girl and her Mac would be great! I am defending my dissertation next week and I'm about one small crisis from a major meltdown!!!!!!
Thanks!Well, my two-month-old MBP has no qualms about booting from a no-name external USB HD I put together...
Given that is is a common point of failure, I would imagine a large Apple Store should keep a stock of HD's on hand.
Now since you're a bit desperate and the genie pops up til Saturday and you seem to be the enterprising kind, let's try an experiment: if you have room enough in the external HD and assuming it isn't a Time Machine volume, why don't you plug it in, stick the Install CD and see if the installer lets you select the external drive as the install target. If you can install Leopard on it, on top of the backup without reformatting, and the Mac can boot from the drive afterwards, at least you would have some functionality restored and would be able to pull your stuff from the internal HD. Apple says booting from USB drives is not supported but that does not equate to not possible; some brands do work. Risks? Always. You can always lose your backup. Like I said, a challenge for an enterprising gal....
Next time around, consider having a bootable external clone at hand for rainy days. I keep three myself...
P.S. Since I'll be in the Dallas-FW area in late June, I can volunteer with the confetti.... -
Muse won't start!! Please help!
Adobee Muse does not start up. Messege apears: could not validate Muse subscription.
What is happening? I did pay for my subscription!!
Kind regards,
Peter BouritiusHello everyone,
There is currently maitenance being performed on one of the authentication servers. Unfortunately, it is taking a little longer than expected.
At this time, we are hearing it will be up within 60 minutes and I will update you if it appears that time is going to change.
I apologize for the inconvenience, and we will be actively looking into a way to better communicate possible outages to you in the future.
Cheers,
Justin -
on start up i just get a grey screen with the apple logo-this has suddenly started happenin. Please help?
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
Everytime i eject my ipod and reconnect it all my music is gone. and sometimes while i try adding music to it. itunes completely freezes. please help. and sometimes when i plug it back into my PC i have to rename my ipod and such
Antivirus has a tendency to freeze iTunes sync Operation with iPod Classic, causing a timeout, which corrupt your iPod filesystem, so when iTunes can't read the iPod, it is pointing to this problem. Other causes is when your iPod hardisk is dying, or your battery is dying causing hardisk crashes.
My suggestion.
Connect your iPod to the PC and run chkdsk, to fix any iPod diskerror, then disconnect it, after chkdsk complete.
Disconnect your PC from Internet. (just to make sure no nasties creep into your system while you syncing.
Stop the Antivirus program
Connect your Ipod to the PC
When iTunes Open up, Restore your iPod please, this is for iTunes to map correctly, to fix the corrupted filesystem.
When Restore complete, eject the iPod and reconnect again.
Sync your ipod, preferably manually Manage in small batches and disconnect after every batch, to check that all is well, since you got such a huge library.
When all sync is complete, and iPod disconnected, start back your Antivirus and connect back the Internet.
If this doesn't resolve your problem, then let me know.
Good Luck! -
Just updated itunes 10.5 and now it won't open at all please help me
Just updated itunes 10.5 and now it won't open at all please help me
Already a thread about this problem. Check to see if any of the given solutons here work for you.
https://discussions.apple.com/thread/3381033?start=0&tstart=0 -
Why can not I install iTunes on Win 7 installation appears every time the next sunrise;
service, apple mobile device,
failed to start verify that you have sufficient privileges
to start system services
Please help meThe most complete instructions for resolving the issues with the new iTunes is in the user tip: https://discussions.apple.com/docs/DOC-6562
-
Hithere is any one now why my macbook take 20 minutes to start up? please help
hi there is any one now why my macbook take 20 minutes to start up? please help
... I then downloaded MacKeeper and to clean my MacBook up
Whatever was wrong MacKeeper made it worse. Get rid of that junk.
http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/
Only when you are completely certain that MacKeeper is completely eradicated, fix the problem. Do not install some magical cure-all. There are no such things. They can only waste your time and money as they make your problems worse.
General purpose Mac troubleshooting guide: Isolating issues in Mac OS X -
I clicked update for facebook And now my iPod touch 4th gen won't let me download the Facebook app I've turned it on and off like 5 times and it still won't work can you please help me
Seems to be an Apple or FB app problem. Nothing you can do but wait for it to be fixed.
-
how do i deactivate the auto updation on my iphone 4,i want to use only watsapp but when i am turning on my celleular data all apps starts updating theirself,please help me.I am not using any internet pack other than watsapp.
iPhone do not do automatic update. You have to manually trigger the updates.
If your Settings > iTunes & App Stores > Automatic Downloads > Music, Apps, Books are ON then when you purchase any new content/item with any devices/computer iTunes, it will automatically download. Switch it OFF if you do not want that to happen. -
How do I add a playlist to iTunes Match so that it'll appear on my Apple TV? It was appeared on it before but ever since I added some CDs to the playlist, it won't show anymore. Please help.
When new content is added to a playlist it has to be updated for it to be available across devices. If it's content that isn't matched the playlist is removed from the cloud. Did you make sure to access store - update iTunes Match? It should do it automatically after a few minutes but the odd time I have to force it.
Other than that may want to try reboot, log out/in. -
When I try to download games eg. Dreamland HD light it says the following: your request cannot be completed. Please help.
Honestly, these are WAGs but they're all that I can think of.
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again.
Maybe you are looking for
-
Issue Transporting Business workflow from one System to Another
Hi All, As there are many limitations in Import/Export of Workflow I'm going for a Transport of Workflow from one sytem to another. There are some query's reagrding transporting of the Business Workflow through Transport Request. 1) How can get the
-
All my old tv shows are not working please help my computer sed I have to Atheris 5 computers to play all my old tv shows I Pade for with eney Itunas cards.
-
Hello Experts, We have a requirement to create quality certificate as flat file in CSV format. I am afraid this cant be achieved through any of the exit and option is to copy and create Z print program. Please advice if there is an option without cre
-
How can I get the date and time and display it on the report main page?
Gurus, How can I get the date and time and display it on the report main page? Thanks!
-
hi I want tio create an ALV report as shown in the below link , please explain me [http://a.imagehost.org/view/0414/asset]