V7 won't generate any layout

New installation of v7 upgrade. Did not to an upgrade in
place.
Trying to open and generate output from an older Robohelp 4
project.
The project opens and all seems fine but generate primary or
any layout for that matter displays the "....General" generate
dialog. I changed the output to a shorter name
(c:\RoboHelpDoesntWork) and click Finish. I get the "....has been
generated" dialog with "Starting compilation..., Clearing output
folder..., Starting compilation..." and all three buttons enabled
(View/Help/Close)...and that's it. Nothing's running...no cpu
cycles...no error messages...nada.
You know... I wouldn't mind if I at least got an error
message telling me what the problem is, but I'm getting zilch.
The funny thing is...another even older project worked fine.
Problems with topic files, the TOC, or references?
What's going on?

Actually, what Pete said is correct (I'm his
software-development/IT guy) and the other person when he mentions
"we".
RoboHelp is working but only after we opened, saved, closed,
and reopened and older RoboHelp projects. Until then, generating
any layout was "flaky", exhibiting the weird behavior we described
in the first message.
RoboHelp has
always been flakey to be honest (we've been users since the
Blue Sky Software days). But now it's more flaky
and incredibly slow. Not surprising given how much Office
has bloated out but still...
Moving to RoboHelp for HTML isn't really an option and
shouldn't be one. If you sell RoboHelp for Word...it should work.
If you don't want to support it, stop selling it.

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