Vaio Duo 11 pen pressure unsupported?

Question

Hi, I've just bought Sony Vaio Duo 11 i7 edition with Windows 8 Pro, but I found pen pressure isn't working on neither Photoshop CS5.0.4 or Photoshop Elements 10, while its pen pressure works on Fresh Paint and Artrage 3.5.5. Can anyone help?

Answer 1

Hi, one of the posters from the "N-Trig Tablet Not Recognized" thread there. I figured the matter was settled and I just needed to have some patience when Chris assured me that somebody was "working on Lemonade recipes" as it were, but I simply must interject after seeing HiDPI support getting completed today:
New Photoshop Features and Team Version Headline Major Update to Adobe Creative Cloud (the announcement)
New MacBook Pro Retina Display Support (blog post for background)
Really? Wikipedia says that the "MacBook Pro with Retina display" came out on June 11th, and the HiDPI announcement was released on December 11th. Six months exactly? That is seriously an amazing ability to make deadlines. (Everybody, take note - no matter what Adobe says, they can do things in a timely manner after all!)
Now, I have to point out that one of the things the blog post said was that a staggering 2,500 icons needed to be drawn, in addition to other engineering work. That is a ton to have to do, and it sounds like it was a modern-day miracle for it to be completed in such a short amount of time.
I think my next words must be so obvious that I could probably click "Post" right here and still get the message across anyway, but I'll spell it out: Three years? Your product teams could move mountains in six months for Apple users, but a digitizer that was ubiquitous in 2009 and is practically the Windows 8 flagship today couldn't be tackled in three years?
I can just imagine that poor lemonade-making engineer, sitting alone in a dark cubicle for three years, struggling and flailing to make N-Trig work with no luck at all, eventually developing clinical depression. (Don't worry, I'm not actually crazy; I assumed nobody was seriously working on the problem back then, although I did hope that work would eventually happen if people were patient and polite.)
To quote commenter Tom U from this article (it ranks highly in searches about the Adobe/N-Trig debacle, despite not actually being about that at all), "According to N-Trig it’s Adobe’s Problem, according to Adobe it’s N-Trig's problem. Neither one cares that it’s your problem. And they would both like to deny there IS a problem, so rest assured that nobody is fixing any problems." Couldn't have said it better myself.
For one last quote, I defer to the aforementioned Adobe blog post. "At Adobe we work hard to support the latest innovations. We will continue to release security patches, bug fixes and support new hardware changes, like HiDPI display support, to all of our customers outside of our regular development cycles just as we have always done."
Haha, okay guys. Whatever you say.
I said it three years ago, and apparently I have to say it again - if Adobe fixed this, they'd stand to gain some massively good PR with artists all over the world, who would love to buy a shiny new tablet for the holidays but feel they can't because of this issue.
I myself would love to buy an Adobe product this time around (seeing as all of my Adobe software is rather old and due for an upgrade), but other than the lack of Adobe support, the Duo 11 is perfect for me. I don't expect it to compare feature-wise in the least, but I'm willing to put up with IllustStudio if it means that I can get 90% of the functionality for 10% of the fuss. But I don't want to have to do that. Why compromise when you can have Adobe, a company which reliably makes some of the best software on the planet?
If anyone at Adobe can see which way the wind is blowing, it should quickly become obvious that (1) N-Trig is only going to keep growing; (2) N-Trig is not fixing it (not in any useful way - that makeshift Wintab patch of theirs was a joke); (3) there are a whole lot of people who really do believe Adobe will fix it, not because it's their problem to fix, but because Adobe is just so awesome a company that they take responsibility for things even when they don't have to. Other companies would kill to have that kind of customer loyalty, you know?
By the way, since the idea of having to cripple Photoshop's user experience to make way for N-Trig's defects was a sticking point last time, I'll take this moment to point out that we don't care if there's a few features missing, we just want it to work at all. Put an obnoxious warning every time the application loads that we're using a bad digitizer! Just let us have that option, pretty please.
We want that. We want to pay you for that. Please?
Just spend a few hours on the Internet and you'll find thousands of potential sales from people reluctantly making do with N-Trig compatible software, saying things like "Well, I guess ArtRage is kind of okay, but I wish I could be using Photoshop." What sane person would turn those sales down?
I get it. I really do get it, okay? Adobe's a relatively old company in tech terms, people are set in their ways, and the idea of sucking it up and doing something unpleasant like supporting a cheap lazy digitizer such as N-Trig would leave a bad taste in a lot of people's mouths.
But please, I implore you, if any of you aren't snobbish about things like that - if there's any new blood in the company at all - please try to convince your managers that this would be a good idea. For us, the customers who want to like you but sometimes find it rather difficult, this would be a big deal.
You have the chance to be the "bigger man", as it were. That's it. Period. Doesn't matter if N-Trig should be handling it, or Microsoft, or anyone else. You can be the bigger people here. You can be the grown-ups, and gain a lot of relatively low-cost advertising as a result. Please actually consider it this time around, okay?
It seems crazy to me for Adobe to have spent so much sweat and blood creating versions of their software for iPad and Android tablets, while they've been actively fighting tooth and nail for a very long time (since before those platforms even existed!) to avoid fully supporting the Windows world's version of the same.
In summary, if you can do one thing, why not the other? If you can write entire software suites for new devices, why not this? If you can meticulously repaint 2,500 icons for a bunch of yuppies, why not this? It's not like the demand isn't there. It is, in droves. So please, carefully and seriously consider supporting N-Trig, and please pass the idea along to the proper brass instead of letting it die here on the forums.
Even though you don't have to, it would mean an awful lot to an ever-growing number of people if you did.