Vaio model number not listed on Window10 information

My Vaio SVS13AB1GW is not listed on http://www.sony-asia.com/microsite/support/win10/en/index.html. When I went to https://www.sony-asia.com/section/contactus to ask about the compatability of my computer to use Window10 the submitted page just says 'Sorry your page was binned'. (Many times) Would someone from Sony please tell me why my Model number is not listed, if it will be in future, or if there is a similar model number that I can refer to instead. I am looking forward to upgrading to Window10 in due course but I need to know when Sony has sorted out all of the kinks for my particular model. Thanks.

 
Hi skiwiscott, 
Thank you for considering Sony Community! 
We appreciate your time posting your issue however, your Vaio SVS13AB1GW is not being recognized by our system and probably not a U.S. model. This is actually the U.S. Sony Community page. There is a possibility that the SVS13AB1GW is the chassis number and not the complete model name. You may use Vaio Care (Desktop) application -> About your Vaio to check for the complete details. Another way is to press Assist button while the unit is off (Vaio Care Rescue Mode), accessing recovery partition. Lastly, by going to BIOS setup. 
You may also contact Sony's support based on your location or from where you purchased the computer. 
For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.
Regards,
Vincent 
If my post answers your question, please mark it as "Accept as Solution"
 

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