Vaio SVE15115FXS Won't read dvd/cds

Recently my Viao (model referenced in title) stopped reading dvds/cds.  The tray ejects and the disc spins for a few seconds and then nothing.  The drive is not listed in Explorer.  I uninstalled the drive and restarted the PC but did not fix the problem.  I've been searching for hours on how to repair this.  Any advice you guys can provide is greatly appreciated. Thanks

 
Hi SkeeterTia, 
Welcome to Sony Community! 
Kindly follow the troubleshooting guidelines here to isolate the issue further. Here's the link: https://us.en.kb.sony.com/app/answers/detail/a_id/41595/c/65,66/kw/41595
Please let me know the result. 
Hope the link helps. 
Thanks,
Vincent 
If my post answers your question, please mark it as "Accept as Solution"
 

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