Valcom 2001A single zone paging system with a Cisco 2821 FXS port

I am new at troubleshooting the Valcom paging system with Cisco 2821 router.  I recently installed a Valcom 2001A that is connecting to FXS port on the Cisco router.  The paging works but the ringing does not stop when the page extension is dialed (you can talk over the ringing).  I was told to use the Valcom 9970 to work with the FXS port on my router.  Will the V9970 worth with the 2001A or in place of it?  Is there anything else I need to know to perfect this install?  Thank you! 

Put the command 'forward-digits extra ,,,,01' on the outgoing POTS dial-peer. Each comma is one second of delay.

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    b. The RFC Destinations should use proper logon langauage for correct MDMP IDoc transfer (For sending IDocs with Japanese character, the logon language should be JP).
    c. If we want to transfer IDocs in more than one language we need to create multiple Partner profiles/RFC destinations each with specific logon language.
    Please guide us in integrating these systems if you have done a similar integrations, following are my questions:
    1] Is there any configuration change required at PI layer?
    2] Do we need to install codepages in PI Unicode system for all languages used or Unicode system is capable of handling all the languages?
    3] Is it necessary to install any SAP Add-on package in R/3 MDMP system inorder to support MDMP to Unicode data transfer?
    3] If we want to send MATMAS/CLFMAS IDoc with Thai/Japanese characters from same system, what are the changes required at the Source system?
        (Source may send MATMAS/CLFMAS IDoc with either Thai/Japanese characters but not both of them in a single IDoc)
    4] Can we use regualr ALE & Partner profile settings for handling multi-byte characters or we need to use IDoc collection and RSEOUT002/RSEOUT00_MDMP report for transfer?
    5] Is there any restrictions on the IDoc types (MATMAS,CLFMAS etc) supported in MDMP-Unicode integration solution.
    5] Is there any best practice document available for this scenario?
    6] Do we need to involve SAP AG for MDMP to Unicode system integrations(As per SAP Note: 656350) ?
    Thanks and Regards,
    Ananth

    Hi Ananth,
    as you have already mentioned, you need differents RFC destinations for each language. So you have to make sure, that the IDocs use the right destination according to there content.
    If you have messages from PI to MDMP it is the same, you need different channels with different logon languages as well. You need an identifier in the message, that can be used for selecting the correct channel.
    It should not be a restricting to any IDoc type, but it is not possible to post a message with different languages (which require different codepages) in one IDoc.
    For correct conversion from a non unicode system to unicode, the codepages have to be installed in th OS of the PI server.
    Regards
    Stefan

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