Valid apple id rejected in imessage and facetime, valid apple id rejected in imessage and facetime

I have an ipod touch on ios 5.1.1 and I am unable to activate either imessage or facetalk.
The error i get is that my username or password is incorrect
I am completely sure i am using the correct password, I use it all the time to download apps.
I tried to log in about 10 times, and was very careful to check the password was being entered correctly (I watched that all the pop up characters were the correct ones)
Right after this happened I updated an app to test my apple id was working, it asked me for the password and I entered the same one that is being rejected by imessage and facetalk - it worked fine (as it always does ) to update an app.
I am connected to wifi (can download apps, browse the web, check email etc and can see that i have a wifi connection - there is no firewall etc on the connection i am using
Can anyone suggest why this is happening? I have browsed other threads and do not have an old username which is not an email (I have not ever used either of these apps before)
As above I am absolutely 110% without-a-doubt sure that I am using the correct valid apple id and password (which i also used to download an app update on the same device, then to log into this forum)
Other things work fine on the ipod, it is just facetalk and imessage (and apparently imessage depends on facetalk to work?)
The steps I have taken are as follows:
touch app
get started screen displayed
touch get started
- enter apple id screen displayed - correct email already displayed
I enter the CORRECT (trust me on this one is IS the right password)
click sign in buttonnavigated to next page which asks me to enter the email address I wish to use - there is an email address already there - a different one - but one of mine, (no idea how it got that - maybe because it is my facebook email and i have a facebook ap on the ipod linked to this email
anyway before i can change the email or if I leave it as it is and click next, it diverts me back to the sign in screen
error message is
"you were signed out of FaceTime because your Apple ID or password changed. Sign in to turn on facetime.
I can then try and log in again, and repeat ad-infinitum, the steps above never getting past the email address page
Why does it think i have changed my password? I have not (and i am still able to download apps, log into this forum etc using the exact same login that i have alwys used since purchasing the ipod in december 2011)

I was able to get it working by logging in with an alternative email address. My primary email address/user ID for my iTunes account is my Gmail address, and that throws up the error whenever I try to log into FaceTime. When I log in using my iCloud email as the user ID, which is of course tied to the same iTunes/iCloud account, it works fine.

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This is an ongoing problem as you will see by searching the forum.
Out of curiosity, do you have 2 step verification enabled? It was recently extended to include iMessage & FaceTime & I'm wondering if it might be causing some of the issues that some users are experiencing.

Apple id for kids not logging in to imessage and facetime

I created a new apple id for my child and added it to my family sharing.
I have used the apple id to successfully login to icloud and the itunes store on the ipod.
But it keeps rejecting the same account for imessage and facetime - error message is to check my network connection.
Has anyone got a solution for this?
Marina

I had similar problem, and tried everything mentioned in the forums to fix it. Then, randomly, I tried to send an imessage from my iphone to my daughter (who ONLY has imessage through her email, and therefore NO cellular option to receive) and Bingo- a box popped up asking me to sign in to my Apple account. Then it worked fine for everyone. I don't know why it didn't think I was signed in, because I had signed in everywhere- but that was the fix.

I changed my apple id and everything works fine except message and face time. I cannot reactivate imessage and facetime shows my email to send and receive instead of my mobile number.

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I apologize. I misread your statement.
The information that I provided about adding the phone number back to the iPad is valid and should work. Now as for the activation of messages, take a look at these support articles for starters. Hopefully, something in one of these will help.
iOS: Troubleshooting FaceTime and iMessage activation
iOS: Troubleshooting Messages - Support - Apple

Hello I am experiencing some problems for my iMessage and FaceTime. I did the steps the Apple provided online and I still can't get it to work. My updates are up to date. Everything is working fine it's just that the Apple iMessage won't except anyth

hello I'm experiencing some problems with my iMessage and face time. I did with Apple provided me online. I did the steps. Nothing will work, it keeps saying activation turn on Wi-Fi when my Wi-Fi is turned on. As soon as I got this on Christmas. iMessage and FaceTime have not been working. My Apple and ID password are correct. Everything else is working fine. My iOS updates are up to date, everything is fine except FaceTime and iMessage

Did you try everything here?
iOS: Troubleshooting Messages
Using FaceTime and iMessage behind a firewall
iOS: Troubleshooting FaceTime and iMessage activation
FaceTime, Game Center, Messages: Troubleshooting sign in issues
In the future saying your tried the Apple on-line articles does provide us with information as to which ones you found and tried

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iTunes- How to open an alternate iTunes Library file or create a new one
iTunes- How to share music and video
iTunes- How to share music between different accounts on a single computer
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CREATE A NEW USER
Go to System Preferences --> Create a New User in Users & Groups
Decide on whether to setup as Admin or Standard User.
Switch to the New User by logging out under the Apple in the Menu Bar or use Fast User Switching
Fast User Switching allows other users to leave current applications and windows open. Depending on RAM, you might need to log out rather than use FUS.

I changed my sim on my iPhone n reconfigured iMessage, it configured with my number but when i sign in with my apple id it says username/password is wrong while in all other things like FaceTime, App Store it worked with the same id and password

i changed my sim on my iPhone n reconfigured iMessage, it configured with my number but when i sign in with my apple id it says username/password is wrong while in all other things like FaceTime, App Store it worked with the same id and password..
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i just opened my ipad, started my apple account/I.D. and realized I put the wrong e mail. I was having trouble correcting my I.D on the Ipad so I went to my laptop and make the proper changes/slash e mail address I wanted for my apple ID. I got back to my ipad and try to download an app I can't because I have to sign in my apple account and I can't because it still has the irrelivant I.D/email address..
So, i did what you said.. went to setting>app store> tapped on my e mail.. it asked me to sign in (with my invalid emails address showing). I signed in with the password I had created. It said "incorrect".. I went to reset password. I reset password, tried to sign in and it says again "unvalid password".. this is getting irritating. I have been asking and no one knows what to do.

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I was using my iphone just like any normal day and out of blue it went off because I let the battery die
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I pulled that slide button
I found a screen of
Apple ID Sign In:
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password:
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the next time it loaded fast and got me a new screen saying :
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weird, i would try to restore through iTunes and set up as new as a test.

Logicboard replacement came with new serial that stops me from connecting w iMessage and FaceTime. Applecare ran out and now I am sure it is this issue... How can I get apple to honor the serial mess up?

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The only people who can possibly assist you with this is Apple Customer Relations, call your local Apple contact number and ask for Customer Relations then explain your situation clearly and politely (be firm but don't rant).
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I can't sign in to my iMessage and FaceTime after getting a new apple ID account. What should I do to solve it?

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Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Troubleshooting Messages http://support.apple.com/kb/TS2755
 Cheers, Tom

My apple id is not working when it comes to signing in for FaceTime and IMessage

It keeps saying an unknown error has occured. I have made sure that my apple id is verified and it works in itunes but it won't sign me in for my imessage or facetime account

It may just be a problem with the Apple servers - I had that happen to me on a few occasions when FaceTime and Messages first arrived on the scene. The only thing that I can suggest is trying again - you obviously know your Apple ID and password are correct or you wouldn't have been able to log on to thse forums.
See the "More Like This" to the right -->> maybe you'll find a better answer in one of those posts.
Good luck,
Clinton

My apple id is not working in imessage or facetime. I tried to rest password still unable to open any. Though i can download stuff from istore.Only facetime and imessage not working. Please suggest.

I am using Ipad3 and OS is upgraded. I tried to reset password still unable to open imessage and facetime. I am able to download from istore though. Tried everything i knew. Please suggest!

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Set Up Alert Sounds
http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457#19087457
How to watch FaceTime calls on the big screen with Apple TV
http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
 Cheers, Tom

My facetime and imessages are not working properly.Although the apple id sign in is working the verufucation process isnt...please help.

im a new apple user...my facetime and imessages do not seem to be working properly...although when it asks to sign in and i do get through that window but when the verification process comes i dont know what happens but i am sent back to the sign in window....please help.

I assume you have turned the Bluetooth on.... (Bluetooth not working).
On the iPad, try a reset (hold the power and home keys down until the Apple logo appears). I do not have an iPhone so I have no suggestion there.
Barry

Please help me!! my apple id and password is not working on imessage and facetime activation!!HELP ME anyone

Hey Everyone who read this,
Please help me, Before my imessage and facetime is working with my email not my phone number. And then i try to change it with my phone number but always failed (i turned it off and on again but can't verify with my phone number). Then i erased my apple id on imessage and facetime, and the problem started, when i turning it on again and i need to enter my apple id and password, it said incorrect and i need to reset my password. And then i reset my password with a new one, and enter it again but incorrect again. I also try make a new apple id, but incorrect again. Besides, my appstore, game center, icloud can working with my apple id and password... Please help me with this issues...
Thanks,
Glory ([email protected])

If you desire speedy resolution it helps to be more specific with error messages etc. when asking a question here.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

Valid apple id rejected in imessage and facetime, valid apple id rejected in imessage and facetime

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