Valid serial number not being recognised - Adobe Install

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Never disclose your serial number publicly - anyone can take it and use it and make it unuseable for you.
The image that you showed appeared to be missing one number in the middle.  If you continue to have a problem, then contact Adobe Support using chat:
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Similar Messages

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    I have just tried to register my 6th gen ipod nano on Apple's website and I get a message that says the number is not recognised, recheck and try again.  At first used number from nano box, then tried again after connecting nano to computer (same number appears of course) but still not being recognised.  The fact that the serial number is not being recognised is not helpful when you need help from support as they also require this information before they will contact you.  Why is my nano's serial number not being recognised?  More to the point, how do I get apple to recognise it?

    Are you sure aren't mistaking I's for 1's or O's of 0s?
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  • Serial number not being recognised

    I bought my new Imac just before Xmas, along with Aperture 1.5.1. I'm trying to download the upgrade (1.5.6) but my serial number isn't recognised.

    Never disclose your serial number publicly - anyone can take it and use it and make it unuseable for you.
    The image that you showed appeared to be missing one number in the middle.  If you continue to have a problem, then contact Adobe Support using chat:
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • I had Adobe Acrobat Serial loaded before The hard drive crashed on my old PC.  I have tried to download Acrobat 9 on my new PC, but always get the message "This is not a valid serial number".  I had Adobe 9 Standard on the old.  But what downloads from th

    I had Adobe Acrobat Serial loaded before the hard drive crashed on my old PC.  I have tried to download Acrobat 9 on my new PC, but always get the message “This is not a valid serial number”.
    I had Adobe 9 Standard on the old.  But what downloads from the page http://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html is Adobe 9 Pro.  Perhaps this Pro version is the problem. 
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  • SERIAL NUMBER NOT BEING RECOGNIZED

    MY SERIAL NUMBER ISNT BEING RECOGNIZED ON THE WEBSITE

    Where are you entering the SN on the what website?
    Are yu sure that yu entered the charactors correctly?  The SN is located in Settings>General>About>Serial Number.

  • Why is m y serial number not being accepted by Adobe?

    I just downloaded Photoshop CS6 and when it comes to adding the serial that was sent to me, I get this mesage "The serial number you entered is invalid. Please try again.
    What can I do. I just paid a bundle for this download.
    Wes

    this article might help, http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html 
    otherwise contact Adobe support

  • Serial number not working on Acrobat Install

    My computer crashed and I lost all of my CS5 Master collection software. So I put in the dvd to reinstall, and my acrobat will not work because it says my serial number is wrong. Where can I get my correct serial number?

    Hi Jennifer Fox,
    Kindly try the link to get the serial number:
    Error "The serial number is not valid for this product" | Creative Suite
    Find your serial number quickly
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  • Lost my serial number - not on my adobe id page - how to recover?

    Ho w do i find my serial number for my adobe photoshop. Appear to have lost the original box and disc. It is not showing on my Adobe ID page.

    Did you have a different ID or email address at that time?
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  • Dreamweaver serial number not being accepted.

    My PC had to be reinstalled due to a faulty harddrive, and when I went to reinstall the software it gave me a message asking to re-enter DW 8 serial number.  It accepted the serial number (I got the green check mark), and then proceeded to a screen that asked for the PRIOR version serial number as well.  I entered the DW 7.0 serial number, and the screen did not proceed to activate the software.  I called technical support and they tested and validated that both serial numbers are fine.  How can I get past the screen do get working again is Dreamweaver 8?  I have reinstalled the software and tried several times, but keep getting stuck at the same screen where it asks for but does not accept my DW 7.0 serial number, which tech support says is valid. Help!

    Try the Dreamweaver forum.

  • LR6 upgrade serial number not accepted by Adobe Applications Manager

    I bought and downloaded LR 6 (upgrade). When I entered my new serial number in the Adobe Applications Manager, Serial Number upgrade, there is not an option for LR6, only LR 1-5. It says the qualifying application LR6 cannot be found. How can I register my serial number to my new LR6?

    Lightroom 6 is not associated with the application manager. The application manager is for use with the creative cloud and with Lightroom CC. So what is it that you really purchased? And where did you download it from?

  • Number not being recognised;can't accept calls

    My iphone 4 cannot accept calls. The number is not bing recognised.

    Solved -- phone had somehow been set to forward calls to a number that has been disconnected.
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  • Serial number not being accepted?

    I just got a new bamboo tablet that has Adobe Photoshop elements 8.0 with it, but when it asks me to put in the serial number, it says it is incorrect. Now, I've double-checked the numbers, even re-entered it and double-checked again, but no matter what, it continues to say the numbers are incorrect. How do I fix this?

    For the best assistance, I recommend to contact our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.

  • Please enter a valid serial number error

    Hi, I have tried to register Adobe Photoshop Extended cs6 Windows using the Serial Number that came with the product. Every time I tried enter the serial number I received an error message "Please enter a valid Serial Number". How come Adobe does not recognise their own serial number?

    Hi Ashutosh,
    I am talking about registering the product in MyAdobe not the application. The application accepts the serial number, however, online registration is not accepted. The myAdobe ID is [email protected] and the serial number is [serial number removed]. I have 2 adobe IDs how can I transfer the applications from one ID to my preferred ID and have the [email protected] ID removed? Sorry for the two questions.
    [Mod note - serial number removed.]

  • CS3 asked serial number suddenly and the box-set serial number not work.

    CS3 asked serial number suddenly, and the box-set serial number not work.

    Elton Adobe which web browser are you utilizing?  Are you signed into http://www.adobe.com/ when you attempt to contact our support team directly at Contact Customer Care.
    I would recommend utilizing a different web browser and contacting our support team directly as suggested by KGlad in message #6.

  • I am changing laptops and have tried to download and install Acobat 9 Standard from the Adobe website, but get message that my serial number is invalid. I log in and double check my account and it shows as a valid serial number.  Now what?

    I am changing laptops and have tried to download and install Acrobat 9 Standard from the Adobe website, but get message that my serial number is invalid. I log in and double check my account and it shows as a valid serial number.  Now what?

    If you had it on a laptop that crashed and you threw away, it is still considered as activated on that machine.  YOu should contact Adobe by chat or by phone and have them deactivate for you.
    Here is a link to a page with options to help make contact:
    http://www.adobe.com/support/download-install/supportinfo/
    If you are getting a message that indicates the serial number is not valid, you should look thru the following:
    Error "The serial number is not valid for this product" | Creative Suite
    http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

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