Valid Size not available for this Creation (Greeting card only) - Elements 10 for Mac

I purchased Adobe Photoshop/Premiere Elements 10 for my MAC and am getting "VALID SIZE NOT AVAILABLE FOR THIS CREATION" when I try to create a GREETING CARD only. All other options in CREATE work.
I have read other forums on here and have tried everything they have said and it still does not work. I have tried:
opt, cmd and shift to delete preferences
uninstalled and reinstalled
performed updates on both my MAC and the program
Can anyone PLEASE suggest other solutions to this problem? Perhaps I am doing something wrong. Thanks!

Hi - My file structure is somewhat different than the file structure that you describe in the first part of your note (My system is Windows XP with Service Pack 3). This is what my file structure looks like:
    C:/Program Files/Adobe/Elements 10 Organizer/locales/en_US
         >application_swfs
         >Plug-Ins
         >Suppport Files
No Creation Graphics folder, no Kodak Gallery Folder, no files with the name E9_preview_photocard_1(or2).jpg.
I perfromed a hard drive search on filename E9_preview_photocard* and found these files under:
     C:\Documents and Settings\All Users\Application Data\Adobe\Photoshop Elements\10.0\Locale\en_us\CreationGraphics\local
I performed a hard drive search on Kodak Gallery and found the file under:
     C:\Documents and Settings\All Users\Application Data\Adobe\Photoshop Elements\10.0\Locale\en_us\CreationGraphics\Kodak Gallery
This Kodak Gallery folder contains 10 files, 2 of which appear to be related to Greeting Cards. These are 5x7_adobe_folded_cards and 5x7_adobe_folded_cards_zoom
Regarding the 235x120 greeting files, I search and found these under
     C:\Documents and Settings\All Users\Application Data\Adobe\Photoshop Elements\10.0\Photo Creations\photo layouts
NOW WHAT???
thanks

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http://helpx.adobe.com/photoshop-elements/kb/error-valid-size-available-creation.html

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