Validate details for app store/itunes???????

Im not sure if this is the correct post to put in here but there are so many to choose from!!
I updated a few apps from my iphone under app store app. It asked me for my password like always but kept saying apple id not available. my apple id is my email addy i have recently changed my email password though so assumed it was because of this!???
I came into apple website and changed my password and then tried update of apps via my iphone again. the new password was fine but then it asked me to validate my account details eg address and card details. is this normal??????
sorry im not great with technology and dont really understand it all!!!
many thanks just need some reassurance!!
claire

Why you cannot select "None".
http://support.apple.com/kb/TS5366

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I updated my payment option details for app store and was charged with Rs. 60 twice. why did that happen?

i changed my app store from canada to india and for that i'd to update my payment option details for app store and was charged with Rs. 60 twice. once the day i added the card details. and then another one 3 days later. why did that happen?
i read soemwhere that it automatically gets credited back within 3-5 working days.
waited for more than 7 days but no credit was given back.
m feeling bad that i got charged without making any purchase.

Each time that you add or change the card details on your account (and possibly also if you change your name and address, as the card needs to be registered to the same name and address as on your iTunes account) you will be charged a temporary store holding charge to check that the card details are valid and that the card is active, but it should disappear within a few days or so (the amount of time that it takes will vary by card issuer) : store holding charge.
Give it a few more days, and if it still hasn't disappeared then try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT204053 Wrong Apple ID for App Store/iTunes shows on iPhone

I've changed my Apple ID on all my devices to the same ID, but when I try to update apps or purchase new ones on my iPhone my old @me address keeps showing up rather than my new one. What do I do to fix that?

Welcome to the Apple community.
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)
However if the Apple ID you are going to change to is a new account and not simply a change of address, then you will be unable to update any of your older content on your mobile device.

I am not able to access the "Settings" on my iPad 3. I just get a gray screen for about 30 seconds and then the app shuts down. I am also unable to access the App store, iTunes, or any app requiring an internet connection. Any thoughts?

I am not able to access the "Settings" on my iPad 3. I just get a gray screen for about 30 seconds and then the app shuts down. I am also unable to access the App store, iTunes, or any app requiring an internet connection. Any thoughts?

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."

HT201269 fingerprint scanning for app store and itunes

I can't use my fingerprint for App store or itunes. It only works to unlock the phone. Any thoughts on how to fix this? I have the 5s 32 capacity.

Hi there DCTori,
You may find the information in the article below helpful.
iPhone 5s: Using Touch ID
http://support.apple.com/kb/HT5883
-Griff W.

Itunes 11.4.0.18 crashing when clicking on app store Itunes is getting crash when clicked on app store. I tried to get some information for this crash and got the above message in debugging mode. Please fix this if required but i am unable to open

Itunes 11.4.0.18 crashing when clicking on app store
Itunes is getting crash when clicked on app store. I tried to get some information for this crash and got the above message in debugging mode. Please fix this if required but i am unable to open app store.

Click here and follow the instructions to change the iTunes Store country.
(97125)

HT201371 Touch ID *only* for app-store purchases and iTunes

I'd like to enable Touch ID for app-store purchases/updates and for iTunes. However, I don't want to have to use a passcode or a touch id in order to unlock the phone. Is this possible?
I go to settings > touch id & passcode. I click the switch for app store and iTunes. Then it automatically turns on my passcode so I have to use my passcode to unlock my phone. I don't want this passcode to automatically be turned on.

that still should be up to my discretion. If i dont store anything I consider valuable in the first place, i shouldn't have to have a passcode.
I want touch id only for my iTunes purchases. Its inconvenient to have to enter it every time i buy something...but I dont want a passcode on my phone.
Lots of people use my phone at home (for various reasons) and i hate having to tell people the password every time someone new wants too look through it (for example, a dinner party i was at the other day, and everyone wanted to check out my new iPhone 6).
oh well. Its as first world as a problem gets, but within the scope of the apple universe/ecosystem, it irks me when i dont have the option to remove an annoyance.....i love just swiping the screen and immediately clicking on whatever app i need rather than waste 2 seconds positioning my thumb and wait for it to unlock. like i said, first world problem, but 2 seconds is a pain in the *** in my high speed tech world...and i hate myself just having to re-read what i just wrote

HT1338 App Store / iTunes language - forced for location, want English

Mountain Lion needs to be purchased via App Store, which forces you to use the local one for your country. Fair enough, could manage to do so, but after installing, App Store itself has now local languge GUI (Dutch), when I keep everything otherwise in English. Same goes for iTunes - GUI in Dutch when I want it in English. Darn!
Most annoying... I really hate mixing languages in my system - and so far been able to keep all neatly in English only.
Any clue if there's a way to change the GUI of App Store / iTunes to English - even if they then hook with the local selection of available stuff anyhow? I'm really not annoyed by forced local selections with both applications, only about the interface language itself.
Thanks for any tips in advance,
AmsterMac

Are you referring to the Customer Reviews? iTunes doesn't distinguish which language is used by the customer in writing the review so it can't filter out those you don't want to see. In fact someone could write one review and use many languages in it, but it seems those that speak German are the most vocal in the Swiss store.
This is also a user forum. Responses are from other users of Apple products. It is mainly for other users helping you with a problem that they can fix. If you want to give feedback to Apple select Provide iTunes Feedback from the iTunes menu from within the iTunes application.

Anyone else experiencing strange behaviour using the App Store/iTunes

I'm having a strange problem with both iTunes and the App Store apps. Searching for items is hit or miss, sometimes no results are returned or tiles are missing their pics etc. Clicking on a item of interest like a TV show, for example, brings up the details page but sometimes the individual episodes descriptions/pics won't load.
The first time I used the new App Store it was showing me GBP currency instead of CDN. I checked my settings and my location was set as Canada, so it definitely wasn't a settings issue on my end. Killing the app and going back in seemed to fix the problem.
I was just browsing some new games when I ran into another problem, prompting me to post here. I clicked on a game's icon/tile to access the details page, but nothing happened. Clicked it again thinking it was me and this time the tile showed as depressed but nothing happened. Clicked another tile and it depressed as well (and the first tile stayed in that state too) but the details page didn't load.
I definitely think there are a few bugs in the new App Store/iTunes apps. Very annoying as there are a few purchases that I'd like to make but can't. Argh.
This all started after upgrading to iOS 6, which has otherwise been fine so far.
Anyone else having similar problems?

YES! I am having a lot of AppStore problems since iOS 6. My 2 main issues are:
1. AppStore crashes constantly or will just sit & spin then does nothing at all.
2. If I search for a specific App, making sure my spelling is correct, AppStore will NOT bring the app up. Instead, it will bring up unrelated apps.
Podcasts app does the same thing, as well as jumbling up dates. Very impossible to find the correct episode.
APPLE, please tell me you are reading this and that a fix is quickly under way!!

If i factory reset my ipod touch(5th gen), can i reset it as the option 'set up as new ipod', and then i can just go into the app store/itunes store and restore my music and apps and not icloud with photos and ect?

if i factory reset my ipod touch(5th gen), can i reset it to the option 'set up as a new ipod', and then i can just go into the app store/itunes store and log into my apple ID so i can just restore my music and apps and not icloud with photos, contacts, ect. and then later i can add contacts that i need/want instead of them restoring them from icloud?
The reason i asked this question is because i have been wondering this a lot ever since i got an exchange on this ipod (and ive only had it for a few weeks now) because my last ipod had a lot of problems. so after i restored my ipod with my computer/itunes, i downloaded apps that i wanted, and then when i went to the storage to see how much storage was left, it said 0 bytes. i was freaking out because i didnt know how that could be, i mean, cause like, that is impossible when i just 'purchased' it, that the space was full but i looked and all my pictures were on this ipod and i already put them on my computer so i dont need them anymore thats why i wanna reset it now so there is nothing on it so i can have more space for stuff to do and download on it.
it is updated to iOS 8 but that happened when i purchased it, so i didnt have a choice to update it even though i didnt want to update to iOS 8...
and i hope you understand my problem..
i would REALLY REALLY appreciate it if someone could tell me a solution to my problem!!! thank you so much!
-sierra

Hey Sierra, You can do just what you have stated. My question, what is your "other"? If it is over 1.5 GB you most likely have corrupt files. Doing a Restore to New, Factory restore should correct it. Just make sure you make a full backup of all information on your iPod to your computer before you restore, so you don't lose your stuff, contacts, videos, pictures, non-iTunes music, etc, use the cable and connect with your computer. Then, via cable, connect to your computer, run the Restore to new, don't use your backup. Treat this iPod as if it was your first one ever. When restore is done, set up and add what info you wish to install on this iPod. The music apps etc you purchased should be on your computer, if not you should be able to retrieve purchased apps and music from iTunes. Any music, videos, apps not purchased from iTunes will be lost to you if you do not save them to your computer or the cloud first. When your done, make a current Backup and you should good to go. Hope this helps. Good luck. Cheers.

"the item you've requested is not currently available in the indian store" error while trying to open App Store/iTunes on iPhone

Hi All,
Whenever i try to open the App Store/iTunes store on the iphone, i get the error "the item you've requested is not currently available in the indian store".
This happens whenever there is link for an App that i want to download and it happens for each and every app which is easily available on iTunes from PC. I dnt know what the problem is because of my friends who has an iPhone is able to access it, so its even more weird.The only difference is that she has an legally unlocked iPhone and i have the "other one". Please help...because it is very frustrating to everytime go on to the PC to download an App.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Can I use touch ID for App Store without using a passcode?

It seems that the ony way I can use the touch ID for App Store and iTunes is if I have a passcode to get into my phone. I don't want a passcode, it get in and out of my phone too often to have to unlock it all the time and I hate manually typing in my password for App I buy. Why can't it do both, isn't the touch ID just as secure for purchases even if you don't have to unlock the phone to get to it??

From the article:
You can set up Touch ID in iOS Setup Assistant or by tapping Settings > Touch ID & Passcode. To set up Touch ID, you must first set a passcode. Touch ID is designed to minimize the input of your passcode, but you need a passcode for additional security validation, such as enrolling new fingerprints.
So yes, that's how it's designed. You must have a passcode, though as long as you understand the caveats:
In addition, you will need to enter your passcode to unlock your iPhone in these conditions:
After restarting your iPhone 5s
When more than 48 hours have elapsed from the last time you unlocked your iPhone 5s
To enter the Touch ID & Passcode setting
and
You can't use Touch ID for purchases if Require Password in Settings > General > Restrictions is set to Immediately.
you should be able to use Touch ID without needing your passcode. If none of those circumstances is true and you're still being asked for your passcode to make a purchase from the iTunes Store, it would seem that something is amiss with your iPhone.
Regards,

HT201371 A "bug"?. Need touch ID only for app store and no passcode to unlock the Phone!

Hello. I have an Iphone 5S and have a doubt about the touch id. I want to use it only for getting apps from the apps or itunes store. To unlock the phone i don´t want neither touch id or passcode. Is this possible?
I´ve tried all the options available.
- if only select touch id for app store, it keeps asking me the passcode to unlock the phone
- If i turn the passcode off, it doesn´t allow me of course to use touch id anywhere...
Thanks in advance for the help!

Josh Noob wrote:
I get in and out of my phone 100 times a day I'm not going to waste .5 seconds every time just to unlock my phone.
If you're using Touch ID, it takes no longer to unlock your phone than it does to pick it up. That's the whole point. It certainl doesn't take 5 seconds. Of course, it also doesn't take 5 seconds for me to enter a 4 digit passcode.
Best of luck.

Can't connect to the App store, iTunes and software update with MBP 13

Hi,
I have a MBP 13 from 2011 and I have a really annoying problem with connecting it to the App Store, iTunes and the software update. It claims that I have no internet/wifi/network, although I clearly have it since I am watching series through Netflix and are on Facebook at the same time. So naturally I started to look in to the firewall and it works fine, since it does not and has never blocked any other Apple products/programs. So I continued looking everywhere in the computer, found nothing. And finally I decided to re-install the MBP and I still cannot connect to neither of these programs.
I feel that it is really unnecessary to hand the MBP in for service for a problem like this, so I was wondering if there is someone out there who has a solution to this problem? Beacue , as I mentioned earlier, my internet/wifi is working perfectly with everything else, so I really do not understand why App Store, iTunes and the software update does not work.

Hello there, Victoria Nisoho.
The following Knowledge Base article should be of use for your issue:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

How can I change Apple ID for App Store?

I changed my Apple ID, Itunes on my Itouch recognizes it, but the app store does not. How can I change AppleID for App Store? When I try to update my apps it asks for the password for my old Apple ID which does not exist anymore.

Thank you for the reply. I've done that twice and have no problem getting into the ITunes store. Problem is that I have 12 apps that want to be updated. I go to App Store and slect to "update all" and first thing it does is bring up my old AppleID (no place to change it) and asks for the password for that Apple ID.
I tried doing a sync to my computer in case that would work, but no help. I wonder if I will have to do a complete reset just to fix this???

Validate details for app store/itunes???????

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