Validate license at Pre-Chrome time!?

I have been trial version 4 before .. and now downloaded the trial version 5 ... but can not start it because I get the following error message: Validate license at Pre-Chrome time. The Adobe Application Manager will not start... and I get the error message, mentioned above, when I start the Adobe Support Adviser. And now I do not really know what to do! Please help me someone!

Contact Adobe Support – they’ll help you out.

Similar Messages

  • Cpsid_83578r3: Error, "Validate license at Pre-chrome" when installing - Creative Suite 5

    I received this error in Adobe support adviser which I had to download because when my Flash Professional cs5.5 trial download was ready to install, the Adobe installer came up and reported the error "Installer failed to initialise".This is why I had to download adobe support adviser. I have scoured the  web for a week now for a solution but to no avail. Adobe should have a solution to every single one of their problems when I was probably going to spend a good 500-600 pounds on some software where they cannot correct their errors. They should be the experts not me.

    I am having the same problem with my install. I have a Dell XPS 420, dual-cpu, 4gb RAM, dual 500gb HDs, Windows 7 Ultimate. I have CS 5 loaded. I uninstalled it and tried loading CS 5.5, but got the error. I reinstalled CS 5, and tried loading CS 5.5 again - same error. I tried all the the steps listed in the document Install log error "Validate license at Pre-Chrome time" | Creative Suite 5, CS5.5
    * I changed the locale
    * I am an admin - I right clicked the setup.exe and selected "Run as Administrator"
    Still getting the same error.
    Take your pic:
    Token 1: 00-93110-175830122011
    Token 2: 00-23738-211330122011
    Token 3: 00-35045-080831122011

  • Validate license at Pre-chrome error

    I downloaded the Photoshop CS5 trial and after the 30 days decided to buy it.  I entered my software key just fine and the program would not open.  So, I unistalled it and installed it again, and it still will not open.
    I downloaded the Adobe Support Advisor and this is the error that occurs every time I try to open the program.
    cpsid_83578r3: Error, "Validate license at Pre-chrome" when installing - Creative Suite 5
    According to the Adobe webiste, this article should be followed:
    http://kb2.adobe.com/cps/835/cpsid_83578.html
    I followed all of the steps in the article linked above and it is still not working.  Still unable to get any customer support on the phone.
    Has anyone else come across this?
    I'm on a MacBook pro v 10.6.7 and the trial ran just fine.

    I have just  installed the CSS 5.5 and am getting the same error and have followed directions of your post and there is no change in my locate for I am in the USA.
    I have tried disabling my start-up menu, disabled my firewall and anti-virus program and still have the same problem with cpsid_83578r3 error.
    I give up on trying to install it. I am taking it back to the store from which I paid a fortune and demand my money back and this will be the last time that I buy an adobe product again.
    They can go screw themselves for I am tired and worn out with all the so-called solutions....Adobe ought to be ashamed of themselves for issuing a product at such a high price and to see it have problems installing on Windows 7 64 Bit Machine (Ultimate Edition of Windows0
    LDM

  • Mac OS Lion CS 5.5 "Pre-Chrome" Install Problem / Solution!

    After hours and days of frustration surrounding what should have been a very simple update from CS5 to CS5.5 on Mac OSX Lion (the latest version), I finally found a solution that makes perfect sense, and acutally works.
    Here's my brief rant:
    Adobe - you seriously need to work on your Tech Support. I've been a customer since Photoshop 2.0 and this is no bueno. Having someone tell me to create an Admin user account on my system with username "test" and "no password" is not helpful nor a good idea. Suggesting that I open up all my permissions to  777 also not a good idea. You need to seriously review your Tech Support team's scripts. Either way neither of these soltuions worked. Anyways I am done with my rant as I want this article to be HELPFUL TO PEOPLE who are super frustrated like me.
    Here's what I discovered:
    Here's the deal - if you upgrade to lion recently, you probably had an older version of a CS product on your computer. My guess is that when you migrated over some permissions got screwed up and the installer couldn't overrride the correct files it needs to because they are locked under a different user account (fair enough adobe, sounds more like Apple's problem). A friend suggested doing a hard reformat and reinstalling lion fresh via USB drive, probably a good idea but who's got the time?
    So anyways, I kept getting a "pre-chrome" error in the debug output and kept seeing the "Accept Terms & Conditions" window no matter how many times I re-installed, wiped my files etc. Uber lame.
    The solution turned out to be 'duh' simple from my PC user co-worker "Why don't you just install it under root access?" Ok, for those of you who don't know what root means, it basically just is the account who is authorized to write over all other user accounts. Apple turns this off by default because most people never need to user it. Unless you come across something like this...
    Steps:
    1. Uninstall anything you got going with CS, the more the better - you're going to reinstall it again anyways (just keep your serials around).
    2. Consider downloading the CS Cleaner product that Adobe offers and wipe it all down (probably not required but can't hurt).
    3. Follow these instructions on your Admin account to enable root temporarily: http://support.apple.com/kb/HT1528 (BTW the Edit one is hard to find, they mean the acutal Edit menu on the top of the screen).
    4. Install your CS 5.5.
    5. This one is IMPORTANT - when it asks you to authenticate use your ROOT login and password, not your normal one. This grants the installer the abililty to write over other files.
    6. Finish the install, check it out. If it worked you probably want to de-activate the root login for safety's sake.

    gdoddsdesign thank you for the great tips I am sure this will help other users within the forum.  You may still want to keep an eye on your administrator group permissions.  If you had to go to root to resolve the issue, and even the newly created User account had compromised permissions, then there could still be some problems out there.
    Many times though once software is installed under a root user it will continue to work without any additional modifications needed on the administrator account.
    I also really like the tip about disabling root user at the end btw.   Often users and technicians get so excited that the issue is solved they can forget this step.

  • How to confiuge RMAN offline and online back-up at a pre-determined time.

    Hallo!I am an Oracle newbie currently studying the Oracle 10g Database Administration Certification.Still very new to Enterprise Manager.
    My query is that can you configure an offline database back-up such that you can set up an offline backup at a pre-determined time?
    I am assumng a real-office scenario where a DBA would like to have an offline back-up at night e.g. at 1 am when they are no users in the office.If the DBA can set the system such that everday at 1 am ,the instance shuts down,back-up is done e.g a backup set that can be stored on tape,then after backup the instance re-starts itself.All this should be automated such that by the time staff report in the morning ,the instance is up and running and users can work seamlessely
    How can I automate this entire process using RMAN and/or Enterprise Manager or a sript to achieve this?Also,I would like to know if you can automate the same for online back-up such that it can backup while instance is still running and users are accessing the DB.
    Please help me on this and I shall be infinitely grateful.Thanks in advance.

    Hi,
    On UNIX server, you can use shell script and sql scripts that can do this job for you. Once the scripts are tested succesfully, you can put them in the crontab.
    Crontab entry should reflect the time, day, week, month details as you thought to schedule it.
    This link may help you. http://www.dbasupport.com/oracle/scripts/Backup_Recovery/RMAN_Backup/
    Regards,
    vasu

  • How do you get rid of 'empty' pre-roll time in logic pro 9?

    how do you get rid of the pre-roll time in logic pro 9?  
    My project's start time is 8-bars before any material, or tempos, or anything...  
    Can't move the start time back to ")" (zero)    STUCK!!  at -8
    The song now has 20 seconds of dead air time in a pre-roll.
    None of these worked or revealed anything...
    -tried making a new copy of song
    -looked into every track's file information looking for a spurious entry
    -tried deleting the time/space

    Hi
    Check for any Track Automation nodes in the "preroll'.
    CCT
    Edit
    You should note that generally negative (or zero) project start numbers should be avoided at all cost: there are many peculiar behaviour problems associated with them.

  • Adobe CC products either closes almost immediately after Startup or closes after giving the message "Could not validate license"

    Okay, so I recently got all the products I wanted from CC via the student subscription. It was a bit of a pain getting everything working, as windows explorer crashed and reopened during installation of CC and during an update. Once I finally got in and got everything installed, I thought I was golden, it was then that I discovered my troubles had only just begun. Whenever I tried to open a program it either closed almost immediately after Startup or closed after giving the message "Could not validate license". Thus far I have not found a solution, as the much touted log out and log in method failed me.
    Any help in this area would be greatly appreciated as I am honestly at a loss on what to do.
    Technical details:
    The programs I tried were After Effects, Audition, Photoshop and Premiere.
    I am using Windows 7.

    Link for Download & Install & Setup & Activation problems may help
    -Online Chat http://www.adobe.com/support/download-install/supportinfo/

  • Firstly hello to all. I'm looking to create a vi that will take a single logged output from a thermocoup​le and monitor the temperatur​e and produce a Boolean when the temperatur​e has stabilised for a pre determined time say 1minuet.

    Firstly hello to all. I’m looking to create a vi that will
    take a single logged output from a thermocouple and monitor the temperature and
    produce a Boolean when the temperature has stabilised for a pre determined time
    say 1minuet. I have managed to find a couple of examples on the forum but one
    will only run on V8.2 and I have V8, the other is for more than one channel
    witch is fine I can always reduce this, but it was the timing feature I was
    having difficulty with. I looking to monitor the temperature of a motor until
    it has stabilised prior to testing and then to use this temperature as a
    reference. Pleas forgive my ignorance if this is a very simple thing but I’ am
    learning and really enjoying it. Thank you in advance for your answers.

    Hi
    Graham, thank you for you reply.
    What I’ am trying to achieve is a vi I can use in a motor
    testing setup, a part of this would be to warm the motor up until the exhaust
    air temperature has stabilised, this takes approximately 10 minuets. I was
    thinking of just letting the motor run for this time and leave it at this, but
    some motors warm up quicker that others and. I am basically looking for a vi with
    an adjustable temperature window of say ±5 C° in 1° increments, timing wise 1minuet
    to 10min the adjustment is so I a can use this for another application. I tried
    to adjust the code I found at the link below but had a little difficulty with
    the timing. Thank you so much for your help it’s much appreciated.
    sine.ni.com/niforum/niforum?forumDU=http://forums.​ni.com/ni/board/message?board.id=170&message.id=25​1017&requireLogin=False

  • Everytime I try to download extensions apps etc get message failed to validate license online please advise I am not getting full use of my monthly subscription because I have to admit I am not sure how to rectify problems like this i am not very computer

    Please advise when I try to download free or paid apps I get message failed to validate license online I am not very computer literate and would appreciate advice I can understand (sorry) I have the monthly paid photoshop cc and lightroom package.

    Does your Cloud subscription properly show on your account page?
    If you have more than one email, are you sure you are using the correct Adobe ID?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    If yes
    Some general information for a Cloud subscription
    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
    -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
    If no
    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • Unable to validate license-15

    Hello,
    I started using Nokia maps and i received the following error when trying to buy navigation maps:
    unable to validate license-15
    This was shown after the list of maps where retrieved, after the Update yes/no screen. Also in some cases after this step the application closes completely.
    Did someone have this problems ?
    I'm using a Nokia E50.

    Openbit only run the payment-handling and licence distibution for Nokia, they do not handle customer support.
    In your case, if the payment has gone through OK then it is just an error with the delivery of the licence to your phone. You need to contact Nokia customer services, they can look up the licence code assigned to your IMEI number, then you just need to enter it manually through the Maps menus.

  • Validate signature with pre-calculated digest

    Hello to all!
    I'm trying to build a system that signs and validates signatures on large files.
    To get a signature i used a pre-calculated digest and was easy, but for validating the same signature i can't discover how to give the pre-calculated digest.
    I can't use the normal validate because the java api uses the "JavaUtils.getBytesFromStream" method and try to get all the file to memory.
    can someone indicate the solution to this (or explain why don't had a solution, if it is the case)?

    Hello!
    smullan wrote:
    I assume you have tried returning an OctetStreamData wrapped around an InputStream? Yes. I let here the code of the URIDereferencer i'm using.
    public class ConstrulinkURIDereferencer implements URIDereferencer {
         private String filesPath;
         private URIDereferencer defaultDereferencer = null;
         public ConstrulinkURIDereferencer(String filesPath) {
              this.filesPath = filesPath;
         public void setURIDereferencer(URIDereferencer defaultDereferencer) {
              this.defaultDereferencer = defaultDereferencer;
         @Override
         public Data dereference(URIReference uriReference, XMLCryptoContext context)
                   throws URIReferenceException {
              try {
                   String filename = uriReference.getURI();
                   File f = new File(filesPath+filename);
                   if (!f.exists() && defaultDereferencer!=null) {
                        return defaultDereferencer.dereference(uriReference, context);
                   } else {
                        return new OctetStreamData(new FileInputStream(filesPath+filename));
              } catch (FileNotFoundException e) {
                   throw new URIReferenceException(e);
    }I try to get a file, if that fails i send the request for dereference to the deafult URIDereferencer (the one that was there before).
    What i got from seeing the code at Koders the problem was that when we call the method JavaUtils.getBytesFromStream (you can see the stacktrace above) it will read all the bytes of the stream. I didn't see if these bytes are used for something else than the digest.
    >
    It sounds like it could be a bug. I will try coming up with a sample and debug it further. If you are able to, please also post your code here or send it to [email protected].
    I'll try monday to send you a executable code.
    Thanks

  • License agreement prompts each time users launch

    We recently implemented Creative Cloud for teams and I am receiving complaints from my end users that they are continually prompted to accept the Adobe License Agreement each time they sign in and launch each and every product. They say they get them even after the initial sign in and acceptance, each time they launch the product. Is there a way to stop this annoyance? If we sign in and agree to the T/C's once, it should not repeat.

    Hi TLK12371,
    I'm wondering if it is somehow related to limited user rights, Does the same thing occur when working in account with full local admin rights?
    -Dave

  • Problem: Elements 12 insists that I license this software every time I open Editor.

    Situation:  I installed a previously used E12 program onto new WIN8 desktop.  Everything was fine.  A few days ago it insisted (and continues to every time I open Editor) to license this software.  I enter serial #, and I’m allowed to proceed.
    Hint:  I purchased this new PC because my old one (WIN7) semi-fried.  I tried to deactivate E12 on that old PC but no such option appeared.  So I uninstalled E12 from my old PC.  I also run this license on my laptop (WIN8); it continues to work fine.
    I also use Lightroom 5.5.
    Question:  How do I “legitimate” my license on my new PC so that Adobe recognizes it and doesn’t shut me down?
    Thank you!

    Hi Greg,
    The reason I asked about the cleanup is that in the past we have seen one of the registry cleaners incorrectly removing the serial number.
    Since everything works fine on your laptop it must mean that there are no problems with your serial number or Adobe ID.
    When you talk about "pared down all the gobbldegook in Start Up" do you recall if you had the problem before then?
    Can you remember what you removed from the start ups? I tend to use something like msconfig and disable items rather than delete them. That way you can always reinstate things?
    Have you done the same paring on your laptop?
    I'm wondering if there is an Adobe process that needs to run to and which you have now stopped.
    Brian

  • Problem with License MAC after change Time Zone in UCCX 8.02

    Hi all,
    Please I need Help.
    The last weekend, we changed the Time Zone in we Cluster of UCCX 8.02.
    Now when entry to administration page, show a warning that says.
    “The Unified CCX Systems is currently using a license that has a grace period of 30 days”
    How i can solve this problem. I must go back with the change , and return time zone previous ?
    Thanks
    Guillermo

    Welcome to the wonderful world of Cisco Licensing with 8.5 (perhaps 8.0 as well). Changes to the IP address, hostname, DNS, Time Zone, and a few other fields will change your License MAC and invalidate all licenses.
    Send an email to [email protected] asking them to rehost your license for the new license mac.
    Tanner

  • Pre-populate Time Machine Disks

    I have multiple users that work in multple locations.  I have Time Capsules at each location.  I am looking for a way to pre-populate the Time Machine backup disks prior to deploying to the end-users.  I have looked at the tmutil commands, and I am able to configure the disks through the command-line, but only if I am on the same network.
    Is there a way to set up the Time Machine backup disks without being on the same network as the different Time Capsules?
    Thanks in advance!!

    gotommy wrote:
    Well - that was $100 wasted. Purchased Disk Warrior and when I tried to repair the TM drive, I got this error:
    Directory cannot be rebuilt due to disk hardware failure (-50, 462)
    Since it's under a year old, it should be covered by warranty. Contact the maker, give them the message from DW, and they should replace it.
    You may not need it for months or years, but DW is still a good investment for the future.
    So I dunno...is is even worth purchasing a third drive and giving it to Time Machine to destroy? Am I the only person this has happened to?
    I don't recall a similar thread.
    What is your hardware and OS (your signature is out of date, showing Tiger); please click +My Settings+ at the right of this page and update them.
    Do these drives have their own power supplies? If so, are they connected via a good (ie, not the cheapest available) surge protector or, better, U.P.S. system?
    Do you buy the least expensive drives you can find? If so, consider getting one of a bit higher quality.

Maybe you are looking for