Validate Serial Number

When I start Adobe Photoshop and Premiere Elements asks me to login , it succeeds but then comes a screen - validate Serial Number : Connect to the Internet to valideren- your serial I -valideren- click the button but nothing happens . What can I do?

You seem to be lost. This is the Pagemaker forum..

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Can't validate serial number?

I am in the process of moving from a PPC based server to an Intel based server. Both running unlimited versions of OS 10.4.8.
I saved the settings from the old server for each service by pulling the small icon just above the save button over to the desktop. Then I reloaded them into each service on the new server by dragging them into each window.
Within a few minutes, I get a message in the Server Admin > Settings window below the serial number fields that says:
"Invalid Serial Number: Could not validate serial number because of firewall."
I restarted the server and dissabled the firewall and everything works, but when I reactivate the firewall it happens again.
So, my question is, what rule in my firewall is keeping my serial number from being validated? And why would it work on my old server and not on the new one if the settings were brought over in the way I outlined above?
I have checked the new serial number on the Intel Mac and it is correct so I know it didnt get transfered from the old one.

I've done a clean install of the server and I didn't do any configuration other than the initial setup. The server works fine until I turn on the Firewall, then within a few minutes I get the same message again. When I restart the server it works for a few minutes and then happens again.
Rule 00001 does not appear at the top of the list in the firewall active rules on the Intel Mac Mini server.
When I switch back to my old PPC server running under a different serial number but the same IP address (by switching the Ethernet cable), everything is working as it always was and the rule 00001 is there as it should be.
Both the Mac Mini and the OS X 10.4 server are new and just out of their boxes.
This has me really frustrated. Anyone have any ideas?

How check validate serial number

i want check validate serial number device cisco
how can check it

Hi Rez,
Just one question, did you buy that device from an authorized vendor? If so they should be able to give you the detailed that you require
Still for your query, you can check this link for more details. You might want to contact Cisco Support for that as well.
Cisco Serial Number Entitlement
http://www.cisco.com/public/support/tac/SN_Cust_QandA.html
look for a link below where you are able to contact Cisco.

I can't connetcting to internet when i want validate seriale number

why i can't connetcting to internet when i want validate seriale number ?

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

Can't validate serial number for CS6

I am on a mac osx 10.8 and I just bought Photoshop CS6 (got the box/cd in the mail) and when I type in my serial it says
"We are unable to validate this serial number for Adobe Photoshop CS6 Extended. Please contact Customer Support"
I spent 3 hours on the phone with Adobe Support and they were unable to solve and gave me a case number. Was hoping someone on the forum would have better ideas.
Seth

I am up to 6 hours of support calls and 2 escalated case numbers and no one can seem to help me. Does anyone have a suggestion for me?

PS Elements 12 Can't validate serial number

I am connected to the internet and still get an error stating connect to internet and validate your serial number.

On a clean windows machine, the hosts file should contain only this:
# Copyright (c) 1993-1999 Microsoft Corp.
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
# For example:
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host
If you have anything else, then you know that your machine is compromised by a hacker, or malware or a virus.
Of course, people who are developing websites (me included) then it might contain other things to make sure php, apache and mysql works correctly but for the majority of people it should be exactly like what I have posted above.
In this file, everything is commented out so it affects absolutely nothing on the system and connections to the outside world is an absolute certainty. All links should work in this scenario.

Premiere Elements 12 - Unable to validate serial number

I received a copy of Premiere Elements 12 with my Canon 6D.
I have attempted to install and run it but I am getting We are unable to validate this serial number. Please contact Customer Support.

I'm not getting the opportunity to input the serial number. It is informing me that it is incorrect before I have submitted the serial number It gives me a chance to input the SN, but I just get the same message when I put in the SN supplied.

PSE 13 inability to validate serial number, thinks it's not connected to internet

I've installed Photoshop Element 13.1 (from download) on Windows 7 Home premium 64 bit OS. I've entered the serial number to activate it, Every time I go into the software it keeps saying I need to validate the serial number, but doesn't let me validate it, it stating I'm not connected to the internet, yet it's capable of downloading its own updates! Problem occurs even if firewall is disabled.

First of all are you both sure you have serial numbers and not redemption codes? Adobe does this weird thing where sometimes instead of a serial number you get a redemption code that you use to get a serial number:
Redemption Code Help

Elements 13 can't validate serial number. Grrrrrrrrrrrr!

Hi. I recently bought Elements 13. Upon installation it requested I validate my serial number. But the program would not go online to do so. The message keeps repeating "please go online to validate your serial number". I have registered it on my adobe account, and uninstalled and reinstalled the program but the problem persists. My internet is just fine and my internet security is turned off. Please help because at the moment I can't use the program at all. I don't know why they have to make it so difficult...Cheers

Sign in, activation, or connection errors | CS5.5 and later

Validate Serial Number. Adobe Premier Elements 12

I just installed Adobe Premier Elements 12.
The program says "Please, connect to the internet to validate your serial number"
I have done anything. It does not work.
Please, help.
VPG

VPG
The only one who can help you is Adobe via its Adobe Chat.
Click on the following link
Contact Customer Care
Premiere Elements
Adobe ID, Signing In
Adobe ID, signing in, account help
Chat Panel
I have set the link for those titles. If the link set does not hold, then you will need to navigate to the Chat Panel using the above titles.
As of a few moments ago, that Chat Panel was available and active.
Please let us know the outcome.
Thank you.
ATR
Add On...Just make sure that you are working with the purchased serial number and not a redemption code.
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

Cannot validate serial number for PS elements 13

I recently purchased PS Elements 13. I installed succesfully from DVD on Windows 8,1. It's first installation,no previous versions. Also created Adobe-ID succesfully.
But... I cannot validate my serialnumber, preventing me to use the software obviously. During validation process a message is shown: "Connect to internet to validate serialnumber" (Translated from Dutch). I'm 100% sure I do have internet-connection during this process.
So currently I'm stuck with this problem.
Hope anyone can help.

Community volunteers can’t really help with serial number issues. You need to contact Adobe directly using the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
1. Adobe Photoshop Elements
2. Adobe ID, and signing-in
3. Click on the blue button: Still need help? Contact us – then click the area marked chat 24/7, then click “start chat ”
It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away. Have your serial number available. The agent can directly troubleshoot your system if you agree to activate the Adobe Connect add-on.
Click here to get help now Contact Customer Care

PSE 13(MacOS) unable to validate serial number

I bought PSE13(MacOS) from amazon.com after install the product i can't resister it. it says that the serial number is unable to validate. How do I solve this matter? tried to 'chat' but haven't got any response yet. any phone number to call? please help...

First of all are you both sure you have serial numbers and not redemption codes? Adobe does this weird thing where sometimes instead of a serial number you get a redemption code that you use to get a serial number:
Redemption Code Help

Trying to install Photoshop Element 12 and system is unable to validate serial number provided

System generates a message saying it can't validate the serial number provided and tells me to contact customer service but can't find a phone number for Adobe. Can anyone help me on this?
Thanks,

Select a topic, then click I STILL NEED HELP to start Premiere Elements Online chat
-http://helpx.adobe.com/contact.html?step=PRE
But first... do you have a serial number, or a redemption code?
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

Elements 13 will not go on line to validate serial number

Can any one tell me how to validate Elements 13? It will not see my internet. Adobe will not help me,and chat line does not work. Now I have a $89.00 program that I can not use thanks Adobe. Some Please help!!

In your initial post, you wrote that the Chat line does not work. What exactly happens when you attempt to use it?
I suppose you have already tried this, but if you have a second computer, have you tried to install it from there?
Another dumb question - are you absolutely sure you are using the Windows CD and not the one for a Mac? --- You wrote: "To me it acts like there is something on the CD is missing."
You never said, exactly what the problem was during installation. What was the message/result of each step you took?

I got this error message when I want to activate the CS6. The error message is "We are unable to validate this serial number for CS6 Design and web Premium. Please contact "Customer Support ""

I got this error message when I want to activate the CS6. The error message is "We are unable to validate this serial number for CS6 Design and web Premium. Please contact "Customer Support ""

Hi islandschool,
Please try the suggestion given in the link:- http://helpx.adobe.com/creative-suite/kb/unable-validate-serial-number-ccm.html
Regards,
Sarika

Validate Serial Number

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