Validating account details for itunes/app store????

Im not sure if this is the correct post to put in here but there are so many to choose from!!
I updated a few apps from my iphone under app store app. It asked me for my password like always but kept saying apple id not available. my apple id is my email addy i have recently changed my email password though so assumed it was because of this!???
I came into apple website and changed my password and then tried update of apps via my iphone again. the new password was fine but then it asked me to validate my account details eg address and card details. is this normal??????
sorry im not great with technology and dont really understand it all!!!
many thanks just need some reassurance!!
claire

Thanks for the help.
I just spoke with an apple rep and they walked me through a ton of stuff.
Ended up restarting a couple times they had me move the file "com.apple.appstore.plist" from Library/Preferences to my desktop and restart.
Then, logging in worked.
Thanks again!
Tommy

Similar Messages

HT5552 Using PayPal for iTunes/App Store

I try to select PayPal as my payment option for iTunes/App Store, but when I select the PayPal icon and click the "continue" button, as directed, nothing happens. Why can I not select PayPal? All of my payment information is stored in PayPal, and I would like to keep it that way.

Thanks for the pointer Lesnes.
Unfortunately I am unable to create an itunes account as part of the process for doing so asks for my bank or cc details which I am not happy to provide.
I received an email from Apple support last night with the following link:
http://support.apple.com/kb/HT2534
The link does not take into account that I already have an apple ID so instead of being able to follow all the steps I get asked to log in and review and this goes to a page requesting billing info with no 'None' or Paypal options.

I want to turn on touch ID for iTunes & App Store

When I try, the feature is grayed out. I looked at my settings for iTunes & App store and my Apple ID is entered and when I click it i have the option to 'sign out' so I believe I am signed in. Any ideas on how to enable this feature?

I have went in and enabled restrictions - it didn't work. I then enabled restrictions and disabled iTunes Store, Installing Apps, Deleteing Apps, and In-App Purchases and I am still not having luck with getting the option to tun this on. The 'requrie passwork' is also set to 15 minutes. See pictures as maybe I am in the wrong place.

Why won't my itunes account work for the app store on my imac?

I just got my mom's imac, which has her itunes account linked to the app store.
My personal itunes account is logged in in and working in itunes, but when i attempt to log into the app store, it says "Your device or computer could not be verified".
What's up??

Thanks for the help.
I just spoke with an apple rep and they walked me through a ton of stuff.
Ended up restarting a couple times they had me move the file "com.apple.appstore.plist" from Library/Preferences to my desktop and restart.
Then, logging in worked.
Thanks again!
Tommy

My mum set up an iCloud account and forgot the password, and this caused me to create a new account. The new account works for the App Store and all that, but I can't change the initial iCloud account without the password. Help?

My mum set up an iCloud account for my iPhone 4 but forgot the password. This caused me to create a new account, and it can be used for the App Store and iTunes and all that, but I can't change the initial iCloud account (the one my mum made). My device keeps prompting me for the password every few minutes after updating to iOS 8, and I've tried every option possible to retrieve the password, but I don't even know the answers to the security questions and I can't find the password reset email anywhere and I don't know the back up emails my mum used. I literally cannot find any legitimate way to sign out of the initial iCloud account without entering a password (which neither I nor my parents know). Is there a way for me to retreive the password or change to my new account without the password?

See:Creating an iCloud account: Frequently Asked Questions and How do I mange iCloud account about 3/4s of the way down.

Does everyone need to use the same Apple ID/password for iTunes & App Store in iOS 8 Family share?

I just set up Family share on my 5S and my wife's 5, both running iOS 8. I am the organizer.
In order for my wife's purchases to be charged to my CC (per Family Share setup), does she need to be signed in under my Apple ID and password under Settings -> iTunes & App Store? Or, can she use her Apple ID (that she used with her previous App Store purchases)? Additionally, if she makes purchases in iTunes or the App Store under my Apple ID, does she need to enter my password?
If she's logged into "iTunes & App Store" on her phone, using her Apple ID, will it work?

Well thanx to your answer I sure did just sign out of my old id, & now it's working! Thanx a lot IIIaass, you saved me from having to deal with anymore frustration! Thanx IIIaass!

The setting "use touch ID for iTunes & App Store" isn't turning on..help?

please help i'm new to ios7 and im very confused

Have you first gone to Settings > iTunes and App Store to ensure that you are signed into iTunes with your Apple ID? The following quote is from http://support.apple.com/kb/HT5883
If you haven't already, ensure that iTunes & App Store is enabled in Settings > General > Touch ID & Passcode > Touch ID. If you can't enable this setting, ensure that your Apple ID is signed in under Settings > iTunes & App Store.

Problem signing up for iTunes app store account without a credit card (cred

I'm trying to test my friend's (free) iTunes app, and followed Apple's own instructions to get an app store account without a credit card:http://support.apple.com/kb/ht2534
Unfortunately, every time I try to enter my info in iTues and submit, the response is "Your credit card was declined". This is VERY frustrating as I'm choosing 'none' and trying to sign up WITHOUT a credit card, there is no credit card to be declined?! Help?

You can only choose None for credit card if you switch to USA AppStore.
Just while registartion choose USA.
You should google more

Apple deducted Rs.60 for changing Country location for iTunes & App Store Accounts

Dear Apple product representative,
I would really appreciate if you could stop being thief and stop deduction money from my account.
Just tried to Change location on my app store, which was showing NewZeland instead of India and I was not been able to update in apps due to this.
As per instrustions:
Instructions
1
Tap "Settings" from the main menu of your iOS device.
2
Tap "Store."
3
Tap "View Apple ID."
4
Enter your user name and password.
5
Tap the space underneath "Change Country or Region."
6
Select the region where you will be located.
7
Tap "Done."
To my show there was a Rs60 Deduction.
Request you to kindly revert this transaction else I need to knock the doors of consumer court. This is rediculeous. I need my money back.
Suneer

Hi Sockatume,
Few days back I wanted to download BBM for iPhone to which I was diverted to New Zealand App Store automatically.
So whenever I tried to download apps from the AppStore it said, I wasn't in the region which I should be that is India and being in different region I can't download any app.
So I followed the instructions as above. After updating the region and the proceeding pages of the instruction. There was a deduction of money.
I didn't buy any gift card or anything neither I went to that page.
Suneer

How to switch country for iTunes/App store on iPad?

I have an iPad 3 and took it on vacation in Europe and the UK. Now that I'm back, if I try to update my apps on the iPad it indicates:
"Account Not in This Store. Your account is not valid for use in the UK store. You must switch to the US store before purchasing."
All well and good, except:
1. I never intentionally switched to the UK store and don't know how that occurred
2. There is no explanation on how to switch to the US store
3. Every menu I've looked at has no options to change the store that I use
Does anyone know how to fix this on my iPad? My iTunes account is fine on all of my other Apple devices, so it's just the iPad that is the problem.
Thanks.

Go to the App Store and tap on the featured tab. Swipe to the bottom and tap on your Apple ID. Next tap View Apple ID. Then enter your password. Go to Country/region in the popup window and change to the U.S. store in there.

Ive entered my card details for my app store, been working fine now says that i have a problem with a previous purchase and now wont except my card? I have money on it so im confused, cant even downlad free apps???

Ive entered my card details to set up app store, been working fine until recently it has been asking for my card details again so entered it again an says its been declined, also sayin there was a problem with a previous purchase, i have money on my card so confused?, it wont even let me download free apps, can anyone help getting so annoyed x

To Contact iTunes Support and request assistance Click Here

Why does my app store account tell me that my payment method does not match my bank's records. my card is valid and works for iTunes but not the app store.

While trying to change my Credit Card info: The app store tells me that my payment method information does not match my bank records and to try again or enter a new payment method. My CC is valid and its the same CC ive had for a while. This CC info works for iTunes but is not being accepted for the App store.I have changed this info online but cannot change it on my iPhone. Can anyone tell me what i need to do?

Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes
international calling numbers..
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes.

I just bought a used iPad 2, how do I change the previous owners info for the app store? Whenever I try to buy an app it asks for the previous owners password for the iTunes account. I have my own account Nd would like to use it.

Need help Changing the previous owners settings for the app store. I can't buy any apps. Because it asks for previous owners information.

I had this same problem, and it was erased.
For some really odd reason iPads sometimes retain the last user iTunes account on first visit to the iTunes store.
I am thinking it is actually the iTunes store recognising the iPad, and so 'helping' by showing the last log in settings.
So I would also recommend Erase All Content and Settings to start.
If that was done then what you need to do is log in, or create your own itunes account.
This is in Settings, Store.
create your own iTunes account (or log in with an old one).
Purchase something.
Then (as long as you don't have any app from the last owner on) it should never ask for the old account again.

Why is my Apple ID not working in iTunes and App Store on my iPhone? Nothing happens if I click buy for apps or music. If I then go to settings/iTunes App Store my Apple ID is not there. If I then enter ID and password it does not save or link to account?

Why is my Apple ID not working in iTunes or App Store on my iPhone? When I try to buy apps or music it asks for Apple ID so I enter my info and nothing happens. When I go to settings/iTunes App Store my Apple ID is not there. When I enter my ID and password it does not save or link to account. I do not have this problem with iPad ID is stored and can be used in App Store and iTunes. I have just upgraded to 5c and it's still a problem.

LeesaHeeley wrote:
When I go to settings/iTunes App Store my Apple ID is not there. When I enter my ID and password it does not save or link to account.
When fist setting up your new iphone you will be asked to log in with an apple id and password. If this did not happen you can then do as you suggested going to settings to itunes and app store and add your apple id login. This apple id login must have already been created for the iphone to accept it. If this apple id is already created but is not being accepted by your iphone you then should shut down your iphone and restart the device.
Good luck.

How can I pay for my purchases from itunes/App store in indian currency in India?, How can I pay for my purchases from itunes/App store in indian currency in India?, How can I pay for my purchases from itunes/App store in indian currency in India?

I have an iphone4 and am resident of India. As per current foreign regulations, I am not permitted to mane payment in US$ for my purchases from ITunes/App Store. Every time I sign in I am asked to give details of my credit card. I have a debit card for my indian currency Account. Can I give this card number in the required field and if so, will any debit contravene Indian foreign exchange regulations?

Create an Account Without a Credit Card:
http://support.apple.com/kb/HT2534
Apple ID FAQ
http://support.apple.com/kb/HE37

Validating account details for itunes/app store????

Similar Messages

Maybe you are looking for