Validation in Forgot password

Hi Friends,
I need to change message in Authentication question when user forgot password. Instead of
"You must correctly answer at least 5 questions."
I want to put my message. So I added validation and added in Question Login Form but validation is not kicking in.
I need your input.
Thx

Hi,
I have my own validation which send new message to UI. I am unable to replace message with my own validation. I know that if I need to change verbiage of it I can od it in message file.
I hope you got my question.
Thx

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Forgot password and email is no longer valid

Hi I'm in a vicious cycle here. Just got a new phone and I can't activate skype on it (I use it all the time on my PC) because I can't remember my password and the email address on my account is no longer valid (old work email and I don't work there anymore). All the FAQs and help solutions seem to require a valid email for password reset. Live help does not seem to be working. I asked for an response to me new email a week ago but customer support has not responded. I'm in my account all the time on my PC but of course it won't let me change the password with out puttiung in the old one or it insists on sending a link to the invalid email address that I can't change without knowing my password. Any ideas?

Call Apple Corp, they have a dedicated department for Account Security etc..
Have ALL your paperwork to hand............

Forgot password but my email deleted from provider

Hi all
A friend of mine went through the 'forgot password' process but he can not put the email he have used when he registered because the email deleted from the provider. The email is not valid anymore so he can not use the forgot password option because the process asks for the email. Is there another way to retrieve my password for my friend's account? Maybe by using his mobile phone number? He remembers the username.
Any help appreciated!

if your account has a billing or purchase history in the last 6 months, you can request for a new password without the need of your registered email address. just click the link below;
https://login.skype.com/account/password-automation
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Blackberry ID - forgot password, forgot password recovery info, exceeded login attempts, why can't BB send me email to reset password.

THE ISSUES ARE:
1. FORGOT PASSWORD
2. FORGOT PASSWORD RECOVERY INFO
3. EXCEEDED ATTEMPTS TO LOGIN
I HAVE READ OTHER PEOPLES FORUM PROBLEMS THAT ARE THE SAME. WHEN I FOLLOWED LINKS THAT SUPPORT GAVE THERE IS NO SOLUTION TO ACTUALLY FIX THE PROBLEM.
What I need is simply this: Blackberry to send me a RESET PASSWORD link to the email I have registered with Blackberry WITHOUT HAVING TO PROVIDE PASSWORD RECOVERY INFO. This will enable me to bypass unknown recovery password info and access my Blackberry ID account.
Why haven't I been able to find a solution to fix the problem?
BECAUSE IT DOESN'T APPEAR TO EXIST........ ANYWHERE..... EVEN ON YOUTUBE BLACKBERRY ARE RUNNING AN OUT OF DATE SOLUTION CENTRE.
When looked online to Blackberry youtube video it shows a solution that doesn't exist! WHY? BECAUSE IT WAS UPLOADED IN 2011. DUH. http://www.youtube.com/watch?v=lvdRb4qNG1M
If I can't remember my password or recovery password info there is NO other option available that will send me a reset password via email so I can keep my current BB ID.
KB34776 - does not apply because you HAVE TO BE ABLE TO REMEMBER YOUR RECOVERY PASSWORD!
CHECKED THIS OUT...
Workaround
If the BlackBerry ID password has been forgotten but the answer to the password recovery question is known, select Forgot Password on the smartphone and answer the recovery question to generate a password reset email. Follow KB28685 to complete this process.
If the BlackBerry smartphone user knows the email address used for the BlackBerry ID login but is unable to remember the associated password then it is possible to reset the password using the steps below:
Note: If the BlackBerry ID account is not confirmed, it is necessary to provide the answer to the password recovery question as part of the web based password reset flow.
To see if a BlackBerry ID account is confirmed, log in to the BlackBerry ID account, select Account Details and locate the Email Status field.  For instructions on confirming the BlackBerry ID account follow KB34137.
Browse to the following URL using a desktop browser, the BlackBerry Browser on the BlackBerry smartphone, or the Browser on the BlackBerry PlayBook: http://blackberryid.blackberry.com/bbid/recoverpassword
Enter the BlackBerry ID Username (email address) and the CAPTCHA characters, then clickSubmit.
Enter the Answer to the Password Recovery Question, then click OK.
Note: Answering the recovery question is only required if the BlackBerry ID account is not confirmed.
A confirmation message will be displayed A password reset email has been sent to [email protected], at which point, a reset email will be delivered to the associated email address inbox.
Log in to the email account associated to the BlackBerry ID using the desktop browser, BlackBerry Browser on the smartphone, or the Browser on the BlackBerry PlayBook.
Locate the password reset email and select the Change your BlackBerry ID password link.
Note: The BlackBerry ID reset email will come from [email protected]. If the email is not found in the inbox, check the mailbox's Spam or Junk folder.
When the password reset page loads, enter the Answer to the Password Recovery Question, enter the New Password, Confirm Password, then click Submit.
A confirmation message will display once the changes have been saved successfully.
Moving forward use the newly created password whenever logging into BlackBerry ID.
If the BlackBerry smartphone user does not know the email or password that was used for the BlackBerry ID, the BlackBerry ID will be locked out after 10 unsuccessful login attempts. See KB24157 for BlackBerry ID lockout behavior.
THEN CHECKED KB24157......
Overview
BlackBerry ID is the master key to BlackBerry smartphone products, sites, services and applications, including BlackBerry Protect and the BlackBerry App World storefront.
To prevent unauthorized access to the account, the BlackBerry ID will become locked out after a number of failed attempts. See the information below for an outline on the expected behavior:
Local Authentication Lockout
On BlackBerry PlayBook and BlackBerry smartphones if the user enters their BBID password incorrectly 10 times on the BBID sign in screen, verify password screen, or BBID Edit screens, they are LOCKED OUT of all the following functions on that BlackBerry device for 15 minutes:
Authenticating with their BlackBerry ID on the sign in screen
Authenticating with their BlackBerry ID on the verify password screen
Authenticating with their BlackBerry ID on the BBID edit screens
Note: The user can still log in on the web or any other devices associated with their BlackBerry ID. They are only locked out on the device where the 10 incorrect attempts occurred. On the locked out device, after 15 minutes, they get 1 try to provide the correct password on the sign in and/or verify password screens. If they fail to enter the correct password, they are locked out for an additional 15 minutes on that device.
Account Server Lockout
Users have total of 10 attempts to enter their password correctly against the BlackBerry ID Account Server.
The scenarios that increment the Account Server lockout counter are as follows:
Providing an incorrect password anywhere on the BlackBerry ID web portal (blackberry.com/blackberryid)
Providing an incorrect password within the BlackBerry ID Edit feature on any BlackBerry device or BlackBerry PlayBook
Note: if a user provides an incorrect password 5 times on the BlackBerry ID web portal (blackberry.com/blackberryid), and then 5 more times on the BlackBerry ID Edit feature on their BlackBerry PlayBook, the cumulative number of failed attempts is 10. Once the user has made 10 incorrect attempts to provide their password against the Account Server, they are locked out of the Account Server PERMANENTLY until they reset their password.
See KB26361 for information to reset a BlackBerry ID password
Note: The Account Server Lockout does NOT prevent the user from local authenticating on devices (the user can still authenticate on the sign in and verify password screens on their BlackBerry devices).
Forgot Password Lockout
If the user answers their Security Question incorrectly 10 times, they are locked out for 15 minutes of Forgot Password functionality on all interfaces such as:
BlackBerry website (blackberry.com/blackberryid)
BlackBerry PlayBook
BlackBerry smartphone
Note: After 15 minutes, they get 1 try, and if they fail to answer the question correctly, they are locked out for an additional 15 minutes.
THAT DIDN'T WORK SO NOW ITS BACK TO..... KB26361
Overview
To change the BlackBerry ID password, complete the steps below for the specific device:
From the BlackBerry 10 smartphone:
Swipe down from the top bezel on the home screen and select Settings.
Scroll down and select BlackBerry ID.
Select Change Password.
Enter the current password in the Current BlackBerry ID Password field.
Enter the new password in the New BlackBerry ID Password and Confirm New Passwordfields.
Select Submit to complete the password change.
To confirm the change You have changed your password will be displayed.
Also, if the BlackBerry ID password has been forgotten, select Forgot Password on the smartphone and answer the recovery question to generate a password reset email. Follow KB28685 to complete this process.
Note: When using the recovery question password reset method, the generated email will be delivered to the BlackBerry 10 smartphone if the BlackBerry ID email address has been setup via Settings >Accounts
From a computer:
Visit http://www.bbid.com/ from a PC or BlackBerry smartphone browser.
Click Log in.
Enter the BlackBerry ID Username (email address) and password, then click Sign In.
Click Account Details.
Next to Password, click Edit.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click Save.
Click Done to exit from the BlackBerry ID account information screens.
From the BlackBerry smartphone running BlackBerry 6:
Navigate to Options > Third Party Applications > BlackBerry ID.
Click on Change next to BlackBerry ID Password.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click OK.
A confirmation message will display Your password has been successfully changed.
Click OK.
From the BlackBerry smartphone running BlackBerry 7:
Navigate to Options > Device > BlackBerry ID.
Click on Change next to BlackBerry ID Password.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click OK .
A confirmation message will display Your password has been successfully changed.
Click OK.
From the BlackBerry Playbook tablet:
Navigate to the Options icon.
Select BlackBerry ID.
Click on the Edit button next to Change Password.
Enter in the current password, followed by the new password. Enter the new password again in the confirm password field, then click Submit.
A confirmation message will display You have changed your password.
Click OK.
If the password for a BlackBerry ID account has been forgotten and the login is unsuccessful, use the following process to reset the password.
Note: If the BlackBerry ID account is not confirmed, it is necessary to provide the answer to the password recovery question as part of the web based password reset flow.  To see if a BlackBerry ID account is confirmed, login to the BlackBerry ID account, select Account Details and locate the Email Status field.  For instructions on confirming the BlackBerry ID account follow  KB34137.
To generate a password reset email, complete the following:
Browse to the following URL using a desktop browser, the Browser on the BlackBerry smartphone or the Browser on the BlackBerry PlayBook: http://blackberryid.blackberry.com/bbid/recoverpassword
Enter the BlackBerry ID Username (email address) and the CAPTCHA characters, then clickSubmit.
Enter the Answer to the Password Recovery Question, then click OK. (Answering the recovery question is only required if the BlackBerry ID account is not confirmed)
A confirmation message will be displayed A password reset email has been sent to [email protected] , at which point, a reset email will be delivered to the associated email address inbox.
Login to the email account associated to the BlackBerry ID using the desktop browser, BlackBerry Browser on the BlackBerry smartphone or the browser on the BlackBerry PlayBook.
Locate the password reset email and select the Change your BlackBerry ID password link.
Note: The BlackBerry ID reset email will come from [email protected] If the email is not found in the inbox, check the Spam or Junk folder.
When the password reset page loads, enter the Answer to the Password Recovery Question, enter the New Password, Confirm Password, then click Submit.
Note: Answering the recovery question is only required if the BlackBerry ID account is not confirmed.
A confirmation message will display once the changes have been saved successfully.
Moving forward use the newly created password whenever logging into BlackBerry ID.
Note: If the BlackBerry ID email address is a BlackBerry mail address (e.g. <username>@tmo.blackberry.net), the BlackBerry ID password reset email will not be received on the BlackBerry smartphone. Since the BlackBerry mail address is not accessible from a computer, the steps outlined in KB28111 will need to be performed.
IT ALL LEADS BACK TO THE SAME UNHELPFUL NON-SOLUTION OF USE THE PASSWORD RECOVERY QUESTION....
Can the tech department of Blackberry please sort out this ridiculous unhelpful system by sending customers a direct email if password is forgotten so they can reset without having to go through the above without finding a solution.
THANK YOU.

Hi and Welcome to the Community!
Please see this "sticky" post, along with the threads to which it links, for helpful information to guide you as you proceed:
http://supportforums.blackberry.com/t5/Social-Lounge/How-This-Site-and-Formal-Support-Work/td-p/2540...
Hopefully, this information will be of use to you.
That said, it sounds like you have exhausted all of the automatic recovery methods...but just in case, please see this "sticky" post for helpful information concerning your BBID situation:
http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/td-p/25467...
Hopefully, this information will be of use to you.
But do please keep in mind that security is a 2-way street...the human element play an equal part in that security, and you have failed at that in this situation, yet desire for the automated methods to still recover for you. Such just isn't possible, because your failure has exceeded the capabilities of the automated methods.
Hence, you likely need human intervention from an actual BB representative, which is not available in this forum (as discussed in the first link I gave you above). But, the methods to attempt to seek human intervention are posted within the 2nd link I gave you.
Cheers, and Good Luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Have the oldest ipod touch. . daughter forgot password to enable it. It's now been disabled for 22K minutes. I'm trying to reset as a new device, but iTunes is telling me it can't do anything w/it b/c it's "disabled". Does anyone know a way around this?

Have the oldest ipod touch. . daughter forgot password to enable it. It's now been disabled for 22K minutes. I'm trying to reset as a new device, but iTunes is telling me it can't do anything w/it b/c it's "disabled". Does anyone know a way around this?

Read this
iOS: Unable to update or restore

Why will i cloud refuse to log me in even with the right apple ID and password. I keep having to reset my password but i always get an answer that I have a valid ID and password but it is not an icloud account

getting the same answer everytime I try to log into i cloud. I get a message that I have a valid ID and password but it is not an icloud account. I have tried for almost a entire year to go there. i have re-downloaded the icloud contorl panel. before I got this notebook HP windows 8 it was easier . I do not like Internet explorer so I downlloaded.Google chrome. What must I do to go to icloud? I tried Internet Explorer and chrome. I buy music on itunes and I am not sure I get all the content I purchase. I have had to reset my password often and my email address to. I once spoke to a live tech a long while ago and he helped me combine all my purchased and downloaded music. Now its impossble to talk to anyone on the phone or even online and i am frustrated.

You must create the account using an Apple device, a Mac (Lion or greater) or an IOS device (IOS5 or greater). Having done that you will be able to sign in from your Windows machine.
FYI, iCal is an application that can display calendars from iCloud (and others) it is not a calendar itself, merely a calendar client. In Windows Outlook is the calendar client.

HT4798 i created my apple id account, verified but know i m unable to log on, it says incorrect password, i tried to reset via forgot password option but it does not send reset password page to my e- mail address, how can i get this sorted or delete my pr

User created apple id account, verified but know she is unable to log on, it says incorrect password, she tried to reset via forgot password option but it does not send reset password page to here e- mail address, how can i get this sorted? or how can i get her whole apple account deleted and created new one using same e - mail address?

The idea to jumpstart by change was not the smartest one, but gives you an opportunity to use that "temporary" account as permanent. You do not have a choice cause obviously despite you thinking that old account is no more -it does exist on Apple servers. And if you are unwilling to share your [email protected] with friend, just create one extra [email protected] for your friend. One suggestion - do not use gmail.

"Forgot Password" link doesn't generate an e-mail ...

Hi, I've been trying for five days to get access to a Skype account I set up but have not used for a few months. I apparently have the password wrong. I've used the "Forgot Password" link on the login page. That link should automatically generate an e-mail to me, but I've gotten no e-mail, despite multiple attempts. There is no e-mail in my spam folder either. So I've sent in two support requests. The only thing I got in response to the first one was an e-mail asking me to fill out a survey about the service I got. Which would make sense, except that I never got any service. At all. The second support request has produced no results. I know I'm using the correct e-mail address, because I initially couldn't remember my Skype name either, and managed to recover it using the "Forgot Skype Name" link. At this stage, the only option I can think of is calling my credit card company and telling them that I no longer approve of any further charges from Skype and they should be rejected. Does anyone on this list have any other suggestions of how I might get some service, any service, to get access to this account? Thanks for any advice you might offer.

twocoasts wrote:
Hi, I've been trying for five days to get access to a Skype account I set up but have not used for a few months. I apparently have the password wrong. I've used the "Forgot Password" link on the login page. That link should automatically generate an e-mail to me, but I've gotten no e-mail, despite multiple attempts. There is no e-mail in my spam folder either. So I've sent in two support requests. The only thing I got in response to the first one was an e-mail asking me to fill out a survey about the service I got. Which would make sense, except that I never got any service. At all. The second support request has produced no results. I know I'm using the correct e-mail address, because I initially couldn't remember my Skype name either, and managed to recover it using the "Forgot Skype Name" link. At this stage, the only option I can think of is calling my credit card company and telling them that I no longer approve of any further charges from Skype and they should be rejected. Does anyone on this list have any other suggestions of how I might get some service, any service, to get access to this account? Thanks for any advice you might offer.
if you have a billing or transaction history in the last 6 months, you can request for a new password without the need to your registered email address. Just copy and paste the link below to your browser to open the password automation page;
login.skype.com/account/password-automation
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Somebody has created an apple id using my gmail id. So I gave forgot password option and reset the password of the id. But for resetting the security questions, link is going to some other email id which is created by the other guy.How can I resolve this?

When I tried to create and apple id using my gmail account i found that somebody has already created an apple id using my gmail id. So I gave forgot password option and reset the password of the id. But for resetting the security questions, link is going to some other email id which is created by the other guy. Now the problem is that the other guy also can reset my password and access my account.
I contacted apple customer care and they are not ready to help me saying that I need to give information about the last device I logged in using this id. How can I give it when I did not create it?:) Also they are saying this account has been verified and that could happen only if someone has hacked my gmail account and verified the id using the link sent by apple.
Later I did some experiments and found that this is a security flaw from apple. Somebody has created the id and never used it(I tried to loggin to icloud and it was saying this account was not used it any apple device). The account became verified when I reset the password.(This is a bug, account should be verified only when we click on the verification link sent by apple).
The other mistake apple did is that they allotted my gmail account to someone before it's verified eventhough it cannot be used unless verified. Actually apple should allot the account id only after verifying the email address.
Apple customer care is not ready to help and I am tired of fighting with them. Can any of you guys suggest any means of getting back my gmail id to use it as apple id?

I don't think you're going to be able to. I would guess the other person used your address by accident, and when he found he couldn't access the account (because you'd changed the password) he abandoned it. Your GMail address is now locked to that account and even if it was changed you can't use it to create another.
You already have an Apple ID, which you use to log in here; you can use that to create an iCloud account if that's what you are trying to do. If you want to create a different Apple ID just get another free address such as a Yahoo one.

Forgot password on my apple I phone and just got a new one and can not remeber my verizon email password, how do I retrieve it

forgot password on my apple I phone and just got a new one and can not remeber my verizon email password, how do I retrieve it

hibob99,
Thank you so much for reaching out to us. I know there are to many passwords out there now days to keep track of them all. Are you looking to reset the Verizon.net e-mail address? If so, you would need to reach out to Verizon Communication by calling 800-837-4966. Please keep us posted.
KevinR_VZW
Follow us on Twitter @VZWSupport

Error while changing password after Forgot password

I have integrated OAM and OAAM in my environment. This issue occurs while accessing a protected resource.
After clicking on forgot password and correctly answering the challenge questions, when I change the password, it shows me an error message: "There is a technical error processing your request"
Here is the em console log:
Reauth failed. authUser=VCryptAuthUser{loginId='user1', bharosaUserId='103', customerGroupId='Default', customerId='32_79fc2a666c32eb4cf1e645777821153d8b5d93a308e4275e351408e3f264f0c1', fullName='null', roles=null, securityPreferences={localeCountry=, status=2, imagePath=$base\keypad\200207091-001.jpg, personalNote=persuasive double, passwordUpdateTime=1358142920306, userType=1, isLocked=false, imageStatus=2, phraseStatus=2, secondFactor=0, passwordStatus=1, localeLanguage=en, email=null, isPinEnabled=false, pinUpdateTime=1358142920306, questionStatus=2, localeVariant=, authType=2, authMode=0, pinStatus=1}}, result=authReult=2, authErrorString=null
I am working on 11gR2
Any pointer would be appreciated.
Thanks,
Subin

Were you able to resolve this? I'm seeing the same issue with the same logs.

11.5.10.2 - How to personalize Confirmation page of Forgot Password link

We have implemented the Forgot Password functionality in our 11.5.10.2 system. We need to personalize the Confirmation screen message.
How do we personalize the following message:
"An email has been sent to the email address on file. Contact the system administrator if you do not receive your password within the next few hours."
Reason:
Our help desk is getting calls from our users because they think that they will have to wait for a few hours to receive their temporary password. Our goal was to eliminate calls to our help desk regarding forgotten passwords but this message is causing more calls than necessary.
We need to change the message to read as follows:
"An email has been sent to the email address on file. You should receive the email within a few minutes. Please contact the Support Center if you do not receive your password within an hour."
I have accessed the CommonMessagePG that appears to control the Confirmation screen (/oracle/apps/fnd/umx/util/webui/CommonMessagePG) but I cannot find where to change the actual text of the message.
Any advice?

Try this:
Go to "Application Developer" responsibility
Select "Messages" from the menu
Query the message name and then enter your message text in the "Current Message Text" field
Save changes and exit
Clear cache and bounce Apache to see the change.
Also, the metalink article below might help:
How to open customized page when click on "Forgot Password" URL ? [ID 556454.1]
Kristofer Cruz

Email send/receive suddenly doesn't work ; can't change email settings as BB phone won't accept valid username and password -- what to do?

email send/receive suddenly doesn't work (as of September 24th); I can't change email settings (one suggestion from tech) as BB phone won't accept *valid* username and password -- what to do?
I understand from a support note that if I keep trying my password/username combination, my BB will eventually delete all data!
I can't understand this. I'm completely lost now. I can't remember what I've done or tried to do. A plethora of usernames and passwords is swimming in my head.
Thanks for any hints. I have always loved this BB Bold and have never had any trouble with it.

But the real question is why for the past year did the passwords work and then all of the sudden after this anomaly the disk password doesn't work? I'm not 100% sure of what my configuration was, but I know that most of the time it required one password -- supervisor, and occasionally it asked for 2 -- disk password as well I believe. This may have been related to the Password on Restart setting I think -- asking for the disk password on cold vs. warm boot. But I know both were exactly the same. But after this incident only the Supervisor password worked.

Creating a forgot password page and sending a mail to that user

hi,
I need to create a forgot password page in which there will be two text box named user name and email id and user will provide his usename and email id in those text box. so apex will check that the provided name and email id are there in the data base and if email id corresponds to right user name then a mail will be send to that email Id containing auto generated password.
pls help
thanks

1003090 wrote:
hi,
I need to create a forgot password page in which there will be two text box named user name and email id and user will provide his usename and email id in those text box. so apex will check that the provided name and email id are there in the data base and if email id corresponds to right user name then a mail will be send to that email Id containing auto generated password.
pls help
thanksHello,
Welcome to Forum!
That's a too big question for anyone to explain in forum unless they have any link to documentation or blog entry or some books.
Have you already tried something for this? If so, please post the code here..
Algorithm for this would be..
<li> Compare username and email with values from DB, go to next step if they are correct, otherwise return error message
<li> Generate random password using combination of username and/or some random strings. You may use DBMS_RANDOM.STRING to generate this password
<li> Update your table with new password. If you store password as hash value (the way it should be stored), then hash password before updating it to table
<li> Send e-mail to use using APEX_MAIL.SEND
Regards,
Hari

How to implement forgot password policy in OIM

Hi,
I want to implement forgot password Policy on OIM 11g r1.
Can any one please help me on this.
I mean from where to start and how is the follows goes..
Thanks in Advance :-)

Forgot Password functionality is OOTB.
You can configure Forgot Password Question Answers. Go to System Configuration (Advance Console) and search for different properties associated with Challenge Questions Answers.
OIM.DisableChallengeQuestions
PCQ.NO_OF_CORRECT_ANSWERS
XL.IsDupResponseAllowed
etc..
You can also add new Challenge Questions as well by adding into Lookup.WebClient.Questions

Validation in Forgot password

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