Validity fingerprint scanner not working on Windows 10

Question

I downloaded the Validity driver from the website, but my fingerprint scanner isn't working. When I was running the Insider previews it did work and I was able to use Windows Hello. But now with the full version, it does not work. Is there an updated driver or one from another device that would work?

Answer 1

 Your solution might depend on your particular setup. Reference:HP ENVY dv6t-7300 CTO Quad Edition Notebook PC ========================================================================Scenerio 1You have HP SimplePass installed -- and you did not say whether or not this is the case -- AND you are running (some version of) the original Series 6 HP SimplePass program that was installed (shipped) with your computer.  This Series of the program may, or may not, want to run in your new Windows 10 Operating System. I have read one member's claims that Series 6 HP SimplePass, that is, HP SimplePass probably version 6.0.100.276 -- does run in Windows 10.  I cannot verify that is the case. How? Reinstall the existing Validity Driver:Uninstall - do NOT delete the Driver from the Device ManagerReboot (Restart) the computer and log inCheck to make sure your Sign-Options are set in PC Settings If your Series 6 HP SimplePass program is not behaving itself, that is, the program starts and then balks, the Splash screen starts / stops / flashes / freezes, then you might try:  Hard Reset / Forced Reset"Repair" the SimplePass program (Programs and Features)Tryoverloading the program, that is, installing the program over the top of itself without removing the existing program from the computer. ========================================================================Scenerio 2 You have been running Series 8 HP SimplePass. There is a new Windows 10 compatible Series 8 HP SimplePass program available:sp71729 HP SimplePass V8.01.46A W7-W10 32/64bit How? Reinstall the existing Validity Driver:Uninstall - do NOT delete the Driver from the Device ManagerReboot (Restart) the computer and log in Download and install the new Series 8 HP SimplePass programPackage will likely download to your Downloads folder >> Double-Click to installReboot (Restart) the computer and log inCheck to make sure your Sign-Options are set in PC Settings========================================================================Scenerio 3 Some odd combination of other factors not listed In any case, you want to reinstall your Validity Sensor Driver. You can likely use the Driver for Windows 8.1 you already have:sp58900 Validity Sensor V4.4.234.0 Win8-Win8.1 Windows 10 Native LogonEven if you do not wish to use HP SimplePass -- or if you have never used it and do not even have it installed -- once you have reinstalled the Validity Sensor Driver, you might check / adjust / manage your PC Settings > Accounts > Sign-in Options Windows Native logon can get you logged into the computer with your fingerprint -- so far, it cannot log you into Web Sites.   Reference, Help, Tips:Instructions to Upgrade HP SimplePass Read the first page: Dragon Document Guidelines   When you see a Post that helps you,Inspires you, provides fresh insight,Or teaches you something new,Click the "Thumbs Up" on that Post. Click my Answer Accept as Solution to help others find Answers.