Values disappear after saving the Purchase Order and Goods Receipt PO

HI,
Our client is using SAP Business One 2007 A(8.00.181) SP 00 PL 47, When they raise Purchase Order for service item, the details and amount disappears automatically after adding the document and similar case for Good Receipt PO. But when they book directly in AP invoice the details and amount will appeared.So please help on solution for the above problem.
Best Regards,
Grayson

Dear Mr Burton,
If I understood correctly you cannot see the information inside the document you added. This made me think that it is a GUI issue.
In the second answer you specified that when you try to open it again you'll receive the error message saying that there is no total value or total and I assume there is no information in the document.
I believe the second issue is a consequence of the first one.
I was suggesting to open a message on the portal (the message that requires the S number from the partners) in order to investigate the issue better.
However, as you have an error message that pinpoints to certain fields it could be possible to see the information in the tables. Do you have this information?
Regards,
Marcella Rivi
SAP Business One Forums Team

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    Message was edited by:
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    ok

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