Variable BB Speed for no apparent reason

Hello All
Please forgive the ignorance of a newbie here, I have been trying to search the forum for likely answers to my query. I would be grateful for the advice of others.
My query is, following noticing a BT Openworld engineer working down a manhole just across the road from me, I discovered that my broadband seemed to get very slow- 3.1Mps. Now the BT engineer may have just been a coincidence, but the combination of that and the significantly slower speed prompted me to start looking at my hub information.  Which I have pasted below. It doesn't really mean much to me but from what I have read on these forums, it seems to me that my phone line maybe unstable and that it is currently stabilizing ?  There seem to be disconnections, but I have not done any resetting of the hub (having read this is a bad thng to do un these cirucmstances ?), so is this just the line playing up ?  I suspect that the answer to my query will be - you have to wait for things to settle down and then your speed will improve, but I'd be more patient if I knew that was actually the case ! Any comments much appreciaated.
hub info as follows:
ADSL line status
Connection Information
Line state Connected
Connection time 0 days, 06:17:16
Downstream 4,160 Kbps
Upstream 448 Kbps
VPI/VCI 0/38
Type PPPoA
Modulation G.992.1 Annex A
Latency type Interleaved
Noise margin (Down/Up) 14.9 dB / 26.0 dB
Line attenuation (Down/Up) 40.0 dB / 25.0 dB
Output power (Down/Up) 6.5 dBm / 1.9 dBm
Loss of Framing (Local/Remote) 0 / 0
Loss of Signal (Local/Remote) 0 / 0
Loss of Power (Local/Remote) 0 / 0
FEC Errors (Down/Up) 249 / 2
CRC Errors (Down/Up) 188 / 3
HEC Errors (Down/Up) 3356 / 5
Error Seconds (Local/Remote) 14 / 3
= 4.1Mps on 21/3/11
ADSL line status
Connection Information
Line state Connected
Connection time 1 days, 22:45:51
Downstream 4,160 Kbps
Upstream 448 Kbps
  ADSL Settings
VPI/VCI 0/38
Type PPPoA
Modulation G.992.1 Annex A
Latency type Interleaved
Noise margin (Down/Up) 16.9 dB / 26.0 dB
Line attenuation (Down/Up) 40.0 dB / 25.0 dB
Output power (Down/Up) 6.5 dBm / 1.9 dBm
ADSL Settings
VPI/VCI 0/38
Type PPPoA
Modulation G.992.1 Annex A
Latency type Interleaved
Noise margin (Down/Up) 16.4 dB / 26.0 dB
Line attenuation (Down/Up) 40.0 dB / 25.0 dB
Output power (Down/Up) 6.5 dBm / 1.9 dBm
Loss of Framing (Local/Remote) 0 / 0
Loss of Signal (Local/Remote) 0 / 0
Loss of Power (Local/Remote) 0 / 0
FEC Errors (Down/Up) 438 / 4
CRC Errors (Down/Up) 200 / 3
HEC Errors (Down/Up) 3393 / 5
Error Seconds (Local/Remote) 24 / 4
=4.1 Mps 23/3/11
ADSL line status
Connection Information
Line state Connected
Connection time 5 days, 23:56:08
Downstream 4,160 Kbps
Upstream 448 Kbps  
ADSL Settings
VPI/VCI 0/38
Type PPPoA
Modulation G.992.1 Annex A
Latency type Interleaved
Noise margin (Down/Up) 17.3 dB / 26.0 dB
Line attenuation (Down/Up) 40.0 dB / 25.0 dB
Output power (Down/Up) 6.5 dBm / 1.9 dBm
Loss of Framing (Local/Remote) 0 / 0
Loss of Signal (Local/Remote) 0 / 0
Loss of Power (Local/Remote) 0 / 0
FEC Errors (Down/Up) 893 / 5
CRC Errors (Down/Up) 216 / 3
HEC Errors (Down/Up) 3459 / 5
Error Seconds (Local/Remote) 40 / 5
=4.1 Mps 27/3/11
ADSL line status
Connection Information
Line state Connected
Connection time 7 days, 19:56:08
Downstream 4,160 Kbps
Upstream 448 Kbps 
ADSL Settings
VPI/VCI 0/38
Type PPPoA
Modulation G.992.1 Annex A
Latency type Interleaved
Noise margin (Down/Up) 16.8 dB / 26.0 dB
Line attenuation (Down/Up) 40.0 dB / 25.0 dB
Output power (Down/Up) 6.5 dBm / 1.9 dBm
Loss of Framing (Local/Remote) 0 / 0
Loss of Signal (Local/Remote) 0 / 0
Loss of Power (Local/Remote) 0 / 0
FEC Errors (Down/Up) 1069 / 5
CRC Errors (Down/Up) 226 / 3
HEC Errors (Down/Up) 3546 / 5
Error Seconds (Local/Remote) 47 / 5
= 4.1 Mps 29/3/11
ADSL line status
Connection Information
Line state Connected
Connection time 10 days, 03:46:32
Downstream 4,160 Kbps
Upstream 448 Kbps 
ADSL Settings
VPI/VCI 0/38
Type PPPoA
Modulation G.992.1 Annex A
Latency type Interleaved
Noise margin (Down/Up) 15.4 dB / 26.0 dB
Line attenuation (Down/Up) 40.0 dB / 25.0 dB
Output power (Down/Up) 6.5 dBm / 1.9 dBm
Loss of Framing (Local/Remote) 0 / 0
Loss of Signal (Local/Remote) 0 / 0
Loss of Power (Local/Remote) 0 / 0
FEC Errors (Down/Up) 1244 / 5
CRC Errors (Down/Up) 235 / 3
HEC Errors (Down/Up) 3568 / 5
Error Seconds (Local/Remote) 55 / 5
= 4.1 Mps 31/3/11
ADSL line status
Connection Information
Line state Connected
Connection time 0 days, 00:16:26
Downstream 5,792 Kbps
Upstream 448 Kbps
ADSL Settings
VPI/VCI 0/38
Type PPPoA
Modulation G.992.1 Annex A
Latency type Interleaved
Noise margin (Down/Up) 9.2 dB / 26.0 dB
Line attenuation (Down/Up) 40.1 dB / 25.0 dB
Output power (Down/Up) 8.9 dBm / 1.8 dBm
Loss of Framing (Local/Remote) 0 / 0
Loss of Signal (Local/Remote) 0 / 0
Loss of Power (Local/Remote) 0 / 0
FEC Errors (Down/Up) 1027 / 0
CRC Errors (Down/Up) 122 / 0
HEC Errors (Down/Up) 220 / 1
Error Seconds (Local/Remote) 70 / 1
=5.7 Mps 8/4/11
ADSL line status
Connection Information
Line state Connected
Connection time 0 days, 20:59:59
Downstream 3,552 Kbps
Upstream 448 Kbps
ADSL Settings
VPI/VCI 0/38
Type PPPoA
Modulation G.992.1 Annex A
Latency type Interleaved
Noise margin (Down/Up) 18.8 dB / 27.0 dB
Line attenuation (Down/Up) 40.1 dB / 25.0 dB
Output power (Down/Up) 5.4 dBm / 1.9 dBm
Loss of Framing (Local/Remote) 0 / 0
Loss of Signal (Local/Remote) 0 / 0
Loss of Power (Local/Remote) 0 / 0
FEC Errors (Down/Up) 265 / 0
CRC Errors (Down/Up) 3 / 0
HEC Errors (Down/Up) 31 / 0
Error Seconds (Local/Remote) 2 / 1
= 3.5 Mps 9/4/11

as you obviously have extension sockets in your home does the master socket have a detachable bottom half?  if so there is a test socket behind and that is your direct connection to the exchange and it will eliminate any noise cause by your internal wiring. the downside is that your extension sockets will not work and you would nned to connect a phone to the filter in the test socket.
also if you remove the bellwire on terminal 3 on the master and all your extensions than that may help as it acts like an aerial for noise  info here http://www.jarviser.co.uk/jarviser/bellwirenutshell.html
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       Maximum 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Mean 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Measurement Core 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Median 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Mezzotint 14.0
       Minimum 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       MMXCore Routines 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Mosaic Tiles 14.0
       Multiprocessor Support 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Neon Glow 14.0
       Note Paper 14.0
       NTSC Colors 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Ocean Ripple 14.0
       Oil Paint 14.0
       OpenEXR 14.0
       Paint Daubs 14.0
       Palette Knife 14.0
       Patchwork 14.0
       Paths to Illustrator 14.0
       PCX 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Photocopy 14.0
       Photoshop 3D Engine 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Picture Package Filter 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Pinch 14.0
       Pixar 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Plaster 14.0
       Plastic Wrap 14.0
       PNG 14.0
       Pointillize 14.0
       Polar Coordinates 14.0
       Portable Bit Map 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Poster Edges 14.0
       Radial Blur 14.0
       Radiance 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Range 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Read Watermark 4.0
       Reticulation 14.0
       Ripple 14.0
       Rough Pastels 14.0
       Save for Web 14.0
       ScriptingSupport 14.0
       Shake Reduction 14.0
       Shear 14.0
       Skewness 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Smart Blur 14.0
       Smudge Stick 14.0
       Solarize 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Spatter 14.0
       Spherize 14.0
       Sponge 14.0
       Sprayed Strokes 14.0
       Stained Glass 14.0
       Stamp 14.0
       Standard Deviation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       STL 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Sumi-e 14.0
       Summation 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Targa 14.0
       Texturizer 14.0
       Tiles 14.0
       Torn Edges 14.0
       Twirl 14.0
       Underpainting 14.0
       Vanishing Point 14.0
       Variance 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Variations 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Water Paper 14.0
       Watercolor 14.0
       Wave 14.0
       Wavefront|OBJ 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       WIA Support 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       Wind 14.0
       Wireless Bitmap 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00)
       ZigZag 14.0
    Optional and third party plug-ins: NONE
    Plug-ins that failed to load: NONE
    Flash:
       Kuler
       Adobe Exchange
    Installed TWAIN devices: NONE
    Can anyone PLEASE help?

    I to have the same issue and it all started after switching photoshop cc's layout to 3d mode now everything crashes repeatedly... Thankgod AE still works but yeah ps 3d system is the culprate here b/c It worked perfectly for 4 months for me until i tried there crappy ps 3d system!

  • Firefox 15.1 stops responding for no apparent reason!

    As the title says, Firefox 15.1 stops responding for no apparent reason!
    I just did a re-format of my system disk and I re-installed Vista 64-bit on it. I have obviously re-installed everything from Windows updates to chipset, graphics and sound drivers. I also pulled down the latest and greatest version of Firefox which at the time is 15.1. So installed that too.
    Every now and then Firefox just stops responding for no apparent reason. It looks like it is processing the request (after clicking a link etc.) but it then it's just a silence... nothing happens!
    It doesn't even say it can't load the page and Windows doesn't even say that it has stopped responding. Not even after I click like crazy on the Firefox interface like different buttons and tabs and on the web page... not even then does it say "not responding" in the title bar of the window, which is usually the case when you deal with programs that are not responding immediately (you get that dialog that asks you if you would like to close the program or search for solutions online). Just nothing!... it's only quite and does nothing....
    At the same time, all other programs are working flawlessly, such as the Explorer (Windows Explorer), or even Internet Explorer. And Internet connection is not lost!
    I have no add-ons or extensions installed whatsoever. I just installed Firefox! I haven't even had the time to install Java yet. All I have is Adobe Flash player. That's the only extra. Otherwise it's in its' original form, default settings, etc, etc, etc.
    Why is it acting up like this?...
    I'm surprised that there even is such a thing as Firefox 15. This one came at the end of August, correct?
    I have been on Firefox 14.x something before I re-installed Vista. For a good reason so! This is why I hate the new update model of Firefox and I don't jump on the next train (version) unless it's safe and I'm having compatibility issues with the one I use at the moment. This is why my first step after installing Firefox always is to disable automatic updates! I hate it when the software vendors are pushing out their latest software versions forcefully.
    Frankly, I think this new Firefox version of yours is crap. It's not properly tested and it doesn't belong in the official release channel. This is more like a nightly build or something. It probably has some memory leak, despite the promises made by Firefox engineers that it will not have memory leaks and that it would be the fastest version of Firefox ever. I don't really need a faster browsing, I need a stable browser for reliable browsing. The speed of this Firefox version is close to ZERO! When it's not responding at all...
    I have been a fan of Firefox since 0.8. I will be probably ditching this latest version and going back to an older version like 13 or 14 that's more closer to the reality and not in this fantasy world of fastest, greatest, latest, version this, version that, latest features. I just want a browser that works man!... I'm getting tired of Firefox. I may even ditch it altogether in favor of.... I don't know.... Safari?... Chrome?.... I might even go back to Internet Explorer after like 12 years of absence.

    please try to uninstall the adobe flash plugin from the windows control panel. afterwards manually delete any leftover files in ''C:\Windows\SysWOW64\Macromed\Flash'' and download & install the plugin again (uncheck the option to install the bundled security software): www.adobe.com/go/getflashplayer

  • Desktop appearance problem:  For no apparent reason my Mac running OSX 10.4.11 imposed a mesh-like pattern over the folders on my desktop and also across the top of the screen and down the right-hand side where I have the dock.  How do I remove it?

    For no apparent reason my Mac (2 GHz PowerPC G5) running 10.4.11 has put a mesh-like pattern over the folders on my desktop and also a band of the same pattern across the top of the screen and down the right-hand side over the dock.  (See screen grabs below.)
    It doesn't affect any operations but makes folder names and drop-down menus difficult to read through the pattern.
    I'm not aware of changing any settings so suspect I must have clicked on something without noticing.  How do I get rid of the overlaid pattern, please?

    Information about my computer is as follows:
    Machine Name:          iMac G5
    Machine Model:          PowerMac8,2
    CPU Type:          PowerPC G5  (3.1)
    Number Of CPUs:          1
    CPU Speed:          2 GHz
    L2 Cache (per CPU):          512 KB
    Memory:          1 GB
    Bus Speed:          667 MHz
    Boot ROM Version:          5.2.5f1
    It looks like this at the back:

  • For no apparent reason, the printing from the iPad to the HP wireless printer was no more possible, while it was still possible from the iPhone.

    For no apparent reason, the printing from the iPad to the HP wireless printer was no more possible, while it was still possible from the iPhone 5. Any idea why?

    Gutenprint drivers are intended for non-laser printers. HP supplies the proper drivers, and you can download the latest version directly from HP's support site. Or you can install the most recent HP drivers provided by Apple.
    Printing speeds do not include the time it may take to transfer data to the printer. It also doesn't take into account the time it takes for the printer to be prepared to start printing. Color is much slower than B/W.
    Contact HP for any additional assistance you may need since these forums do not provide support for non-Apple products.

  • BI Server Fails for No Apparent Reason

    Hi,
    I have a problem I cannot explain in that our BI Server continually fails for no apparent reason.
    We have OBIEE+ installed on Windows Server 2003 together with Oracle 10g. The OTM Advanced Analytics repository &.catalog has been installed with the OTM (Full HDOWNER /limited GLOGOWNER) database under pinning it (without a full OTM installation) because there is a need for an FTI environment for users to 'play' with but infratructure limitations prevent a full-blown OTM installation. The setup is unorthodox but the environment does work except for this issue.
    The BI Server fails on a regular basis. I cannot find any reports in the NQSServer Log (or any other log I can think of) that points to the cause or indeed that it has actually gone down - the only clue that it has failed is the startup entry resulting from the restart of the service.
    To minimise impact I have written a cmd file task that is invoked whenever the BI Server goes down - this shuts down the Presentation Server and Java Host services and then starts all the tasks in the required sequence. The resultant log from this task shows that the BI server goes down every 30 minutes. Obviously something is triggered every half-hour. So I have trawled through the various config files for a clue of what this could be but I can't find anything obvious.
    In the repository Administrator, I have suspended all initiallisation blocks of repository variables except for those that are required and the refresh of those remaining is limited to 0600hrs daily so these should not contribute to this issue.
    I would be grateful for any suggestions.

    Hi John,
    We are running the environment on a VM server with Windows Server 2003 installed with 2GB ram and 50GB disk space. Beyond that, I'm not sure what memory measurement your asking for. Currently the server is running at 1.39 GB memory usage with NQSSever currently using 50MB of that. So it still has 0.6GB of memory it can call on if needed. When I open up a dashboard from a remote workstation, the memory usage inceases to about 55MB.
    I have already gone through the NQSConfig.ini file and increased space allocations, for example MAX_CACHE_ENTRY_SIZE = 10 MB (Increased from 1MB) but these changes had no effect.
    Exactly which memory measurement are you after?
    Thanks in advance.

  • IMac keeps crashing for no apparent reason

    For the last couple of days my iMac has been crashing for no apparent reason. The only thing I have done that is new is to download, install and play Tomb Raider, from the app store. Each time I have has a crash I have run disk doctor and had no disk errors, and only a minor permissions error.
    The following is an EtreCheck report, and also the latest crash report. Would appreciate any help I can get.
    EtreCheck version: 2.1.5 (108)
    Report generated 29 December 2014 19:08:20 GMT+7
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      iMac (27-inch, Late 2012) (Verified)
      iMac - model: iMac13,2
      1 3.4 GHz Intel Core i7 CPU: 4-core
      32 GB RAM Upgradeable
      BANK 0/DIMM0
      8 GB DDR3 1600 MHz ok
      BANK 1/DIMM0
      8 GB DDR3 1600 MHz ok
      BANK 0/DIMM1
      8 GB DDR3 1600 MHz ok
      BANK 1/DIMM1
      8 GB DDR3 1600 MHz ok
      Bluetooth: Good - Handoff/Airdrop2 supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce GTX 680MX - VRAM: 2048 MB
      iMac 2560 x 1440
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 0:59:10
    Disk Information: ℹ️
      APPLE HDD ST3000DM001 disk1 : (3 TB)
      EFI (disk1s1) <not mounted> : 210 MB
      Recovery HD (disk1s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk2) / : 3.11 TB (2.05 TB free)
      Core Storage: disk0s2 120.99 GB Online
      Core Storage: disk1s2 3.00 TB Online
      APPLE SSD SM128E disk0 : (121.33 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Boot OS X (disk0s3) <not mounted> : 134 MB
      Macintosh HD (disk2) / : 3.11 TB (2.05 TB free)
      Core Storage: disk0s2 120.99 GB Online
      Core Storage: disk1s2 3.00 TB Online
    USB Information: ℹ️
      Apple Inc. MacBook Air SuperDrive
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Applications/Parallels Desktop.app
      [not loaded] com.parallels.kext.hypervisor (10.1.1 28614 - SDK 10.7) [Support]
      [not loaded] com.parallels.kext.netbridge (10.1.1 28614 - SDK 10.7) [Support]
      [not loaded] com.parallels.kext.usbconnect (10.1.1 28614 - SDK 10.7) [Support]
      [not loaded] com.parallels.kext.vnic (10.1.1 28614 - SDK 10.7) [Support]
      /Library/Extensions
      [loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) [Support]
      [loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) [Support]
      /System/Library/Extensions
      [not loaded] com.FTDI.driver.FTDIUSBSerialDriver (2.2.18 - SDK 10.6) [Support]
      [loaded] com.logmein.driver.LogMeInSoundDriver (4.1.46f67) [Support]
    Launch Agents: ℹ️
      [invalid?] com.adobe.AAM.Updater-1.0.plist [Support]
      [invalid?] com.displaylink.useragent.plist [Support]
      [invalid?] com.logmein.LMILaunchAgentFixer.plist [Support]
      [running] com.logmein.logmeingui.plist [Support]
      [running] com.logmein.logmeinguiagent.plist [Support]
      [not loaded] com.logmein.logmeinguiagentatlogin.plist [Support]
      [loaded] com.oracle.java.Java-Updater.plist [Support]
      [invalid?] com.parallels.mobile.prl_deskctl_agent.launchagent.plist [Support]
      [running] com.sophos.uiserver.plist [Support]
      [invalid?] com.teamviewer.teamviewer.plist [Support]
      [invalid?] com.teamviewer.teamviewer_desktop.plist [Support]
      [loaded] org.macosforge.xquartz.startx.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [invalid?] com.adobe.SwitchBoard.plist [Support]
      [loaded] com.cyberghostsrl.CyberghostPrivilegedHelper.plist [Support]
      [invalid?] com.displaylink.usbnivolistener.plist [Support]
      [loaded] com.fernlightning.fseventer.plist [Support]
      [invalid?] com.gopro.stereomodestatus.plist [Support]
      [running] com.logmein.logmeinserver.plist [Support]
      [invalid?] com.logmein.raupdate.plist [Support]
      [loaded] com.megacloud.helper.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
      [loaded] com.noiseindustries.FxFactory.helper.plist [Support]
      [loaded] com.oracle.java.Helper-Tool.plist [Support]
      [loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
      [invalid?] com.parallels.mobile.dispatcher.launchdaemon.plist [Support]
      [failed] com.parallels.mobile.kextloader.launchdaemon.plist [Support]
      [running] com.slinkware.slinkDaemon.plist [Support]
      [running] com.sophos.common.servicemanager.plist [Support]
      [invalid?] com.teamviewer.teamviewer_service.plist [Support]
      [loaded] org.macosforge.xquartz.privileged_startx.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.google.keystone.agent.plist [Support]
      [invalid?] com.littleknownsoftware.MailPluginTool-Watcher.plist [Support]
      [invalid?] com.parallels.mobile.startgui.launchagent.plist [Support]
      [loaded] com.valvesoftware.steamclean.plist [Support]
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Slink Application (/Applications/Slink.app)
      XMenu Application (/Applications/XMenu.app)
      Dropbox Application (/Applications/Dropbox.app)
      Alfred Application (/Applications/Alfred.app)
      BitTorrent Sync Application (/Applications/BitTorrent Sync.app)
      Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
      XtraFinder Application (/Applications/XtraFinder.app)
    Internet Plug-ins: ℹ️
      JavaAppletPlugin: Version: Java 7 Update 71 Check version
      Default Browser: Version: 600 - SDK 10.10
      Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 [Support]
      AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Support]
      FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
      AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
      LogMeIn: Version: 1.0.961 - SDK 10.7 [Support]
      Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
      LogMeInSafari32: Version: 1.0.961 - SDK 10.7 [Support]
      QuickTime Plugin: Version: 7.7.3
      SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
      AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Support]
      DirectorShockwave: Version: 12.0.0r112 - SDK 10.6 [Support]
    User internet Plug-ins: ℹ️
      WebEx64: Version: 1.0 - SDK 10.6 [Support]
      CitrixOnlineWebDeploymentPlugin: Version: 1.0.94 [Support]
      Google Earth Web Plug-in: Version: 7.1 [Support]
      RealPlayer Plugin: Version: Unknown [Support]
    Safari Extensions: ℹ️
      OpenIE [Installed]
      Facebook Cleaner [Installed]
      Ghostery [Installed]
      Dr.Web LinkChecker [Installed]
      Search Virustotal.com [Installed]
      Translate [Installed]
      SPOI Options [Installed]
      Awesome Screenshot [Installed]
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
      Flip4Mac WMV  [Support]
      FUSE for OS X (OSXFUSE)  [Support]
      GoPro  [Support]
      Java  [Support]
      Slink Agent  [Support]
    Time Machine: ℹ️
      Skip System Files: NO
      Mobile backups: OFF
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 3.11 TB Disk used: 1.06 TB
      Destinations:
      Data [Network]
      Total size: 3.00 TB
      Total number of backups: 40
      Oldest backup: 2014-11-07 18:15:55 +0000
      Last backup: 2014-12-29 10:55:00 +0000
      Size of backup disk: Too small
      Backup size 3.00 TB < (Disk used 1.06 TB X 3)
    Top Processes by CPU: ℹ️
          4% WindowServer
          1% Google Chrome
          1% launchd
          1% Transmission
          0% fontd
    Top Processes by Memory: ℹ️
      344 MB Safari
      344 MB MailTab Pro for Gmail
      309 MB mds_stores
      206 MB Microsoft Outlook
      172 MB SophosScanD
    Virtual Memory Information: ℹ️
      25.21 GB Free RAM
      4.58 GB Active RAM
      2.62 GB Inactive RAM
      1.94 GB Wired RAM
      3.05 GB Page-ins
      0 B Page-outs
    Diagnostics Information: ℹ️
      Dec 29, 2014, 06:19:18 PM /Library/Logs/DiagnosticReports/???_2014-12-29-181918_[redacted].cpu_resource.d iag [Details]
      Dec 29, 2014, 06:17:58 PM /Library/Logs/DiagnosticReports/???_2014-12-29-181758_[redacted].cpu_resource.d iag [Details]
      Dec 29, 2014, 06:17:19 PM /Library/Logs/DiagnosticReports/???_2014-12-29-181719_[redacted].cpu_resource.d iag [Details]
      Dec 29, 2014, 06:16:38 PM /Library/Logs/DiagnosticReports/???_2014-12-29-181638_[redacted].cpu_resource.d iag [Details]
      Dec 29, 2014, 06:14:38 PM /Library/Logs/DiagnosticReports/???_2014-12-29-181438_[redacted].cpu_resource.d iag [Details]
      Dec 29, 2014, 06:09:52 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-29-180952_[redacted].panic [Details]
      Dec 29, 2014, 06:09:45 PM Self test - passed
      Dec 29, 2014, 08:14:42 AM /Library/Logs/DiagnosticReports/Microsoft Outlook_2014-12-29-081442_[redacted].hang
      Dec 29, 2014, 07:43:00 AM /Library/Logs/DiagnosticReports/???_2014-12-29-074300_[redacted].cpu_resource.d iag [Details]
      Dec 29, 2014, 07:42:23 AM /Library/Logs/DiagnosticReports/???_2014-12-29-074223_[redacted].cpu_resource.d iag [Details]
      Dec 29, 2014, 07:41:48 AM /Library/Logs/DiagnosticReports/???_2014-12-29-074148_[redacted].cpu_resource.d iag [Details]
      Dec 29, 2014, 07:41:11 AM /Library/Logs/DiagnosticReports/???_2014-12-29-074111_[redacted].cpu_resource.d iag [Details]
      Dec 29, 2014, 07:40:36 AM /Library/Logs/DiagnosticReports/???_2014-12-29-074036_[redacted].cpu_resource.d iag [Details]
      Dec 29, 2014, 07:39:20 AM /Library/Logs/DiagnosticReports/???_2014-12-29-073920_[redacted].cpu_resource.d iag [Details]
      Dec 29, 2014, 07:38:45 AM /Library/Logs/DiagnosticReports/???_2014-12-29-073845_[redacted].cpu_resource.d iag [Details]
      Dec 29, 2014, 07:38:09 AM /Library/Logs/DiagnosticReports/???_2014-12-29-073809_[redacted].cpu_resource.d iag [Details]
      Dec 29, 2014, 07:37:33 AM /Library/Logs/DiagnosticReports/???_2014-12-29-073733_[redacted].cpu_resource.d iag [Details]
      Dec 29, 2014, 07:36:58 AM /Library/Logs/DiagnosticReports/???_2014-12-29-073658_[redacted].cpu_resource.d iag [Details]
      Dec 29, 2014, 07:36:22 AM /Library/Logs/DiagnosticReports/???_2014-12-29-073622_[redacted].cpu_resource.d iag [Details]
      Dec 29, 2014, 07:35:46 AM /Library/Logs/DiagnosticReports/???_2014-12-29-073546_[redacted].cpu_resource.d iag [Details]
      Dec 29, 2014, 07:35:10 AM /Library/Logs/DiagnosticReports/???_2014-12-29-073510_[redacted].cpu_resource.d iag [Details]
      Dec 29, 2014, 07:34:34 AM /Library/Logs/DiagnosticReports/???_2014-12-29-073434_[redacted].cpu_resource.d iag [Details]
      Dec 29, 2014, 07:33:58 AM /Library/Logs/DiagnosticReports/???_2014-12-29-073358_[redacted].cpu_resource.d iag [Details]
      Dec 28, 2014, 08:53:53 PM /Library/Logs/DiagnosticReports/com.apple.iTunesLibraryService_2014-12-28-20535 3_[redacted].cpu_resource.diag [Details]
      Dec 28, 2014, 08:02:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2014-12-28-200227_[reda cted].crash
      Dec 28, 2014, 07:59:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2014-12-28-195933_[reda cted].crash
      Dec 28, 2014, 07:59:24 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2014-12-28-195924_[reda cted].crash
      Dec 28, 2014, 07:58:10 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Google Chrome_2014-12-28-195810_[redacted].crash
      Dec 28, 2014, 07:57:49 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Google Chrome_2014-12-28-195749_[redacted].crash
      Dec 28, 2014, 07:53:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Google Chrome_2014-12-28-195302_[redacted].crash
      Dec 28, 2014, 07:52:38 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2014-12-28-195238_[reda cted].crash
      Dec 28, 2014, 07:52:23 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Google Chrome_2014-12-28-195223_[redacted].crash
      Dec 28, 2014, 07:52:10 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Google Chrome_2014-12-28-195210_[redacted].crash
      Dec 28, 2014, 05:45:45 PM /Users/[redacted]/Library/Logs/DiagnosticReports/MailTab Pro for Gmail_2014-12-28-174545_[redacted].crash
      Dec 28, 2014, 09:56:22 AM /Library/Logs/DiagnosticReports/InterCheck_2014-12-28-095622_[redacted].crash
      Dec 28, 2014, 08:20:22 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-082022_[redacted].cpu_res ource.diag [Details]
      Dec 28, 2014, 08:19:45 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-081945_[redacted].cpu_res ource.diag [Details]
      Dec 28, 2014, 08:19:09 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-081909_[redacted].cpu_res ource.diag [Details]
      Dec 28, 2014, 08:18:31 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-081831_[redacted].cpu_res ource.diag [Details]
      Dec 28, 2014, 08:17:55 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-081755_[redacted].cpu_res ource.diag [Details]
      Dec 28, 2014, 08:17:17 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-081717_[redacted].cpu_res ource.diag [Details]
      Dec 28, 2014, 08:16:42 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-081642_[redacted].cpu_res ource.diag [Details]
      Dec 28, 2014, 08:11:46 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-081146_[redacted].cpu_res ource.diag [Details]
      Dec 28, 2014, 08:11:09 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-081109_[redacted].cpu_res ource.diag [Details]
      Dec 28, 2014, 08:10:32 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-081032_[redacted].cpu_res ource.diag [Details]
      Dec 28, 2014, 08:09:55 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-080955_[redacted].cpu_res ource.diag [Details]
      Dec 28, 2014, 08:09:18 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-080918_[redacted].cpu_res ource.diag [Details]
      Dec 28, 2014, 08:08:40 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-080840_[redacted].cpu_res ource.diag [Details]
      Dec 28, 2014, 08:08:04 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-080804_[redacted].cpu_res ource.diag [Details]
      Dec 28, 2014, 08:07:27 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-080727_[redacted].cpu_res ource.diag [Details]
      Dec 28, 2014, 08:06:50 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-080650_[redacted].cpu_res ource.diag [Details]
      Dec 28, 2014, 08:06:14 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-080614_[redacted].cpu_res ource.diag [Details]
      Dec 28, 2014, 08:05:37 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-080537_[redacted].cpu_res ource.diag [Details]
      Dec 28, 2014, 08:05:01 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-080501_[redacted].cpu_res ource.diag [Details]
      Dec 28, 2014, 08:01:26 AM /Library/Logs/DiagnosticReports/mdworker32_2014-12-28-080126_[redacted].cpu_res ource.diag [Details]
      Dec 27, 2014, 09:52:10 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CVMCompiler_2014-12-27-215210_ [redacted].crash
      Dec 27, 2014, 09:52:00 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CVMCompiler_2014-12-27-215200_ [redacted].crash
      Dec 27, 2014, 09:51:27 PM /Library/Logs/DiagnosticReports/Opera_2014-12-27-215127_[redacted].hang
      Dec 27, 2014, 09:51:27 PM /Library/Logs/DiagnosticReports/Google Chrome_2014-12-27-215127_[redacted].hang
      Dec 27, 2014, 09:51:26 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CVMCompiler_2014-12-27-215126_ [redacted].crash
      Dec 27, 2014, 09:51:16 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CVMCompiler_2014-12-27-215116_ [redacted].crash
      Dec 27, 2014, 09:51:06 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CVMCompiler_2014-12-27-215106_ [redacted].crash
      Dec 27, 2014, 09:50:56 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CVMCompiler_2014-12-27-215056_ [redacted].crash
      Dec 27, 2014, 09:48:16 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CVMCompiler_2014-12-27-214816_ [redacted].crash
      Dec 27, 2014, 09:48:05 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CVMCompiler_2014-12-27-214805_ [redacted].crash
      Dec 27, 2014, 09:47:55 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CVMCompiler_2014-12-27-214755_ [redacted].crash
      Dec 27, 2014, 09:47:45 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CVMCompiler_2014-12-27-214745_ [redacted].crash
      Dec 27, 2014, 09:45:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CVMCompiler_2014-12-27-214533_ [redacted].crash
      Dec 27, 2014, 09:45:23 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CVMCompiler_2014-12-27-214523_ [redacted].crash
      Dec 27, 2014, 09:45:13 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CVMCompiler_2014-12-27-214513_ [redacted].crash
      Dec 27, 2014, 09:45:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CVMCompiler_2014-12-27-214502_ [redacted].crash
      Dec 27, 2014, 09:44:52 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CVMCompiler_2014-12-27-214452_ [redacted].crash
      Dec 27, 2014, 09:44:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CVMCompiler_2014-12-27-214442_ [redacted].crash
      Dec 27, 2014, 07:30:16 PM /Users/[redacted]/Library/Logs/DiagnosticReports/mdworker_2014-12-27-193016_[re dacted].crash
      Dec 27, 2014, 07:30:15 PM /Library/Logs/DiagnosticReports/mdworker_2014-12-27-193015_[redacted].crash
      Dec 27, 2014, 07:29:05 PM /Library/Logs/DiagnosticReports/Viber_2014-12-27-192905_[redacted].crash
      Dec 27, 2014, 07:29:04 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ReportCrash_2014-12-27-192904_ [redacted].crash
      Dec 27, 2014, 06:32:36 PM /Library/Logs/DiagnosticReports/Microsoft Outlook_2014-12-27-183236_[redacted].cpu_resource.diag [Details]
      Dec 27, 2014, 05:45:37 PM /Library/Logs/DiagnosticReports/Kernel_2014-12-27-174537_[redacted].panic [Details]
      Dec 27, 2014, 04:12:07 PM /Library/Logs/DiagnosticReports/iTunes_2014-12-27-161207_[redacted].crash
      Dec 27, 2014, 04:12:06 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ReportCrash_2014-12-27-161206_ [redacted].crash
      Dec 27, 2014, 11:20:54 AM /Library/Logs/DiagnosticReports/droplet_2014-12-27-112054_[redacted].hang
      Dec 27, 2014, 07:39:54 AM /Library/Logs/DiagnosticReports/Tomb Raider_2014-12-27-073954_[redacted].hang
      Dec 27, 2014, 07:38:49 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Tomb Raider_2014-12-27-073849_[redacted].crash
      Dec 26, 2014, 08:17:03 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2014-12-26-201703_[reda cted].crash
      Dec 20, 2014, 02:33:48 AM /Library/Logs/DiagnosticReports/Kernel_2014-12-20-023348_[redacted].panic [Details]
    Last Crash Report
    Anonymous UUID:       08B8710D-70AF-18EF-1543-8FCE673E89AD
    Mon Dec 29 18:09:52 2014
    *** Panic Report ***
    panic(cpu 2 caller 0xffffff8003b7a49d): "a freed zone element has been modified in zone vm object hash entries: expected 0xffffff8062a4acf8 but found 0xffffff80625eacf8, bits changed 0xfa0000, at offset 0 of 40 in element 0xffffff80625ead20, cookies 0x3f0011568608351c 0x5352142a4c3301d"@/SourceCache/xnu/xnu-2782.1.97/osfmk/kern/zalloc.c:496
    Backtrace (CPU 2), Frame : Return Address
    0xffffff83c4bcb1c0 : 0xffffff8003b3a811
    0xffffff83c4bcb240 : 0xffffff8003b7a49d
    0xffffff83c4bcb2b0 : 0xffffff8003b79fa1
    0xffffff83c4bcb2f0 : 0xffffff8003b78de7
    0xffffff83c4bcb420 : 0xffffff8003bc19c6
    0xffffff83c4bcb490 : 0xffffff8003bc2e4d
    0xffffff83c4bcb4d0 : 0xffffff8004001df0
    0xffffff83c4bcb6c0 : 0xffffff8003d44a27
    0xffffff83c4bcb750 : 0xffffff8003f35ce2
    0xffffff83c4bcb860 : 0xffffff8003f59608
    0xffffff83c4bcba30 : 0xffffff8003f59a2e
    0xffffff83c4bcba80 : 0xffffff8003d3e6ed
    0xffffff83c4bcbbb0 : 0xffffff8003d52005
    0xffffff83c4bcbc00 : 0xffffff8003d5fcc7
    0xffffff83c4bcbf20 : 0xffffff8003d54f0a
    0xffffff83c4bcbf50 : 0xffffff800404dcb2
    0xffffff83c4bcbfb0 : 0xffffff8003c3ac46
    BSD process name corresponding to current thread: mds
    Mac OS version:
    14B25
    Kernel version:
    Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
    Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
    Kernel slide:     0x0000000003800000
    Kernel text base: 0xffffff8003a00000
    __HIB  text base: 0xffffff8003900000
    System model name: iMac13,2 (Mac-FC02E91DDD3FA6A4)
    System uptime in nanoseconds: 41065023422333
    last loaded kext at 3960164916150: com.apple.filesystems.afpfs 11.0 (addr 0xffffff7f867a3000, size 364544)
    last unloaded kext at 106546892171: com.apple.driver.AirPort.Brcm4331 800.20.24 (addr 0xffffff7f85a9f000, size 2043904)
    loaded kexts:
    com.sophos.kext.sav 9.2.50
    com.sophos.nke.swi 9.2.50
    com.logmein.driver.LogMeInSoundDriver 4.1.46f67
    com.apple.filesystems.afpfs 11.0
    com.apple.nke.asp-tcp 8.0.0
    com.apple.driver.AppleBluetoothMultitouch 85.3
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.filesystems.autofs 3.0
    com.apple.iokit.IOBluetoothSerialManager 4.3.1f2
    com.apple.driver.ApplePlatformEnabler 2.1.0d1
    com.apple.driver.AGPM 100.14.37
    com.apple.driver.X86PlatformShim 1.0.0
    com.apple.driver.AppleMikeyHIDDriver 124
    com.apple.driver.AppleOSXWatchdog 1
    com.apple.driver.AppleMikeyDriver 267.0
    com.apple.driver.AppleHDA 267.0
    com.apple.driver.AudioAUUC 1.70
    com.apple.driver.AppleUpstreamUserClient 3.6.1
    com.apple.GeForce 10.0.0
    com.apple.iokit.IOUserEthernet 1.0.1
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleIntelHD4000Graphics 10.0.0
    com.apple.driver.AppleHWAccess 1
    com.apple.driver.AppleBacklight 170.4.12
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.1f2
    com.apple.driver.AppleSMCLMU 2.0.4d1
    com.apple.driver.AppleLPC 1.7.3
    com.apple.driver.AppleHV 1
    com.apple.driver.AppleMCCSControl 1.2.10
    com.apple.driver.AppleIntelFramebufferCapri 10.0.0
    com.apple.driver.AppleThunderboltIP 2.0.2
    com.apple.iokit.SCSITaskUserClient 3.7.0
    com.apple.driver.AppleUSBODD 3.5.0
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 35
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.6.5
    com.apple.driver.AppleSDXC 1.6.5
    com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
    com.apple.driver.AppleUSBHub 705.4.1
    com.apple.driver.AirPort.Brcm4360 901.19.10
    com.apple.driver.AppleAHCIPort 3.0.7
    com.apple.driver.AppleUSBEHCI 705.4.14
    com.apple.driver.AppleUSBXHCI 705.4.14
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleACPIButtons 3.1
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 3.1
    com.apple.driver.AppleAPIC 1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
    com.apple.nke.applicationfirewall 161
    com.apple.security.quarantine 3
    com.apple.security.TMSafetyNet 8
    com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
    com.apple.security.SecureRemotePassword 1.0
    com.apple.driver.AppleBluetoothHIDKeyboard 175.5
    com.apple.driver.AppleHIDKeyboard 175.5
    com.apple.driver.IOBluetoothHIDDriver 4.3.1f2
    com.apple.driver.AppleMultitouchDriver 260.30
    com.apple.kext.triggers 1.0
    com.apple.iokit.IOSerialFamily 11
    com.apple.driver.DspFuncLib 267.0
    com.apple.kext.OSvKernDSPLib 1.15
    com.apple.nvidia.driver.NVDAGK100Hal 10.0.0
    com.apple.nvidia.driver.NVDAResman 10.0.0
    com.apple.iokit.IOAudioFamily 200.6
    com.apple.vecLib.kext 1.2.0
    com.apple.iokit.IOSurface 97
    com.apple.driver.AppleBacklightExpert 1.1.0
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.1f2
    com.apple.iokit.IOBluetoothFamily 4.3.1f2
    com.apple.driver.AppleHDAController 267.0
    com.apple.iokit.IOHDAFamily 267.0
    com.apple.driver.AppleSMBusPCI 1.0.12d1
    com.apple.iokit.IOUSBUserClient 705.4.0
    com.apple.driver.AppleSMBusController 1.0.13d1
    com.apple.iokit.IOAcceleratorFamily2 156.4
    com.apple.AppleGraphicsDeviceControl 3.7.21
    com.apple.iokit.IOGraphicsFamily 2.4.1
    com.apple.driver.X86PlatformPlugin 1.0.0
    com.apple.driver.AppleSMC 3.1.9
    com.apple.driver.IOPlatformPluginFamily 5.8.0d49
    com.apple.driver.AppleThunderboltEDMSink 4.0.2
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0
    com.apple.iokit.IOBDStorageFamily 1.7
    com.apple.iokit.IODVDStorageFamily 1.7.1
    com.apple.iokit.IOCDStorageFamily 1.7.1
    com.apple.iokit.IOUSBMassStorageClass 3.7.0
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
    com.apple.driver.CoreStorage 471
    com.apple.driver.AppleUSBMergeNub 705.4.0
    com.apple.driver.AppleUSBComposite 705.4.9
    com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
    com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6
    com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
    com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
    com.apple.driver.AppleThunderboltNHI 3.1.7
    com.apple.iokit.IOThunderboltFamily 4.2.1
    com.apple.iokit.IOEthernetAVBController 1.0.3b3
    com.apple.iokit.IO80211Family 700.52
    com.apple.driver.mDNSOffloadUserClient 1.0.1b8
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.iokit.IOAHCIFamily 2.7.0
    com.apple.iokit.IOUSBFamily 705.4.14
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 300.0
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.AppleMobileFileIntegrity 1.0.5
    com.apple.driver.AppleCredentialManager 1.0
    com.apple.driver.DiskImages 389.1
    com.apple.iokit.IOStorageFamily 2.0
    com.apple.iokit.IOReportFamily 31
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 3.1
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.corecrypto 1.0
    com.apple.kec.Libm 1
    com.apple.kec.pthread 1
    Model: iMac13,2, BootROM IM131.010A.B05, 4 processors, Intel Core i7, 3.4 GHz, 32 GB, SMC 2.11f16
    Graphics: NVIDIA GeForce GTX 680MX, NVIDIA GeForce GTX 680MX, PCIe, 2048 MB
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
    Memory Module: BANK 0/DIMM1, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
    Memory Module: BANK 1/DIMM1, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (7.15.124.12.10)
    Bluetooth: Version 4.3.1f2 15015, 3 services, 27 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: APPLE HDD ST3000DM001, 3 TB
    Serial ATA Device: APPLE SSD SM128E, 121.33 GB
    USB Device: Hub
    USB Device: Apple USB SuperDrive
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: Hub
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    Thunderbolt Bus: iMac, Apple Inc., 23.4

    Mike,
    I have MS Office for Mac and, lately,  while I'm using Excel some of my spreadsheets at freezing up and crashing.  I just did a report from etresoft, which is below.  Do you see what my issue is?
    EtreCheck version: 2.1.5 (108)
    Report generated December 29, 2014 at 11:36:55 AM CST
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      iMac (21.5-inch, Late 2009) (Verified)
      iMac - model: iMac10,1
      1 3.06 GHz Intel Core 2 Duo CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      empty empty empty empty
      BANK 1/DIMM0
      empty empty empty empty
      BANK 0/DIMM1
      2 GB DDR3 1067 MHz ok
      BANK 1/DIMM1
      2 GB DDR3 1067 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce 9400 - VRAM: 256 MB
      iMac 1920 x 1080
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 1:19:59
    Disk Information: ℹ️
      Hitachi HDT721050SLA360 disk0 : (500.11 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Macintosh HD (disk0s2) / : 499.25 GB (53.35 GB free)
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      PIONEER DVD-RW  DVRTS09 
    USB Information: ℹ️
      LaCie d2 THB USB3 3 TB
      EFI (disk1s1) <not mounted> : 210 MB
      LaCie (disk1s2) /Volumes/LaCie : 3.00 TB (1.96 TB free)
      Apple Inc. Built-in iSight
      Apple Internal Memory Card Reader
      EPSON USB2.0 MFP(Hi-Speed)
      The Neat Company Neat ADF Scanner
      Apple, Inc. Keyboard Hub
      Apple, Inc Apple Keyboard
      Apple Computer, Inc. IR Receiver
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
    Firewire Information: ℹ️
      WD My Passport 071D 800mbit - 800mbit max
      disk2s1 (disk2s1) <not mounted> : 32 KB
      Mac Solo Passport (disk2s3) /Volumes/Mac Solo Passport : 1.00 TB (1.56 GB free)
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Incompatible Software/Parallels Service.app
      [not loaded] com.parallels.kext.prl_hid_hook (6.0 11994.637263) [Support]
      [not loaded] com.parallels.kext.prl_hypervisor (6.0 11994.637263) [Support]
      [not loaded] com.parallels.kext.prl_netbridge (6.0 11994.637263) [Support]
      [not loaded] com.parallels.kext.prl_usb_connect (6.0 11994.637263) [Support]
      [not loaded] com.parallels.kext.prl_vnic (6.0 11994.637263) [Support]
      /System/Library/Extensions
      [loaded] com.Cycling74.driver.Soundflower (1.5.1) [Support]
      [not loaded] com.seagate.driver.PowSecDriverCore (5.2.2 - SDK 10.4) [Support]
      /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.2 - SDK 10.4) [Support]
      [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.2 - SDK 10.5) [Support]
      [not loaded] com.seagate.driver.SeagateDriveIcons (5.2.2 - SDK 10.4) [Support]
    Problem System Launch Agents: ℹ️
      [loaded] com.paragon.NTFS.notify.plist [Support]
      [running] com.paragon.NTFS.vendor.plist [Support]
    Launch Agents: ℹ️
      [loaded] com.hp.help.tocgenerator.plist [Support]
      [loaded] com.intego.backupassistant.agent.plist [Support]
      [running] com.seagate.SeagateStorageGauge.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [running] com.intego.BackupAssistant.daemon.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist [Support]
    User Login Items: ℹ️
      HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
      HPEventHandler UNKNOWN (missing value)
    Internet Plug-ins: ℹ️
      Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 [Support]
      FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
      Default Browser: Version: 600 - SDK 10.10
      AdobePDFViewerNPAPI: Version: 10.1.12 [Support]
      AdobePDFViewer: Version: 10.1.12 [Support]
      Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
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