Variable extracting problem in BEX

Hi Experts,
I created a user entry variable with multiple single values.
After running the query, i tryed to choose parameters, but in new window I have get a time out.
In another words I can`t choose the parameters.  
I  opened the query without the value, and I can see the parameters in navigational block.
After this I checked the ODS and characteristic in RSRV. Iam not fined any problem, all test is finished green.  
I tryed create new query with this variable on another data provider and this work!
Can anybody help me to solve this problem?
Thx!
Vadim.

Hi,
take additional a look at this note:
FAQ: Input helps in Netweaver BI
SAP Note Number: [1080863|https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes/sdn_oss_bw_bex/~form/handler]
This note gives answers to frequently asked questions (FAQ) with regard to using the input help for characteristics in SAP NetWeaver BI. This includes the input helps in the BI BEx Java Web as well as the input helps in the BI BEx Tools.
Regards
Andreas

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