Variable Refreshment Problem in Workbook

Hi Experts,
We have a workbook for Price Definition Planning (Using SAP IP).
There is one Navigational Attribute called u2018Category Segmentu2019 (for Planning Product) as a dropdown item which populates new records in workbook.
If we run the workbook for first time after giving the required variable input value for category segment suppose u2018Chocolateu2019, it works as intended.
But the problem is that , if next time we change the variable value for the same to different one suppose u2018Cookiesu2019, its not showing me the records of that u2018Cookiesu2019 segment in the analysis item. Itu2019s still showing the previous records i.e. for u2018Chocolateu2019 only rather than Cookies.
We checked the option for variable refreshment as well as workbook refreshment. But the problem still persists.
If anyone has any idea about this, please do share it.

hi.
check if your user has personalized the variables, because they won't show up if he refreshes. you have to call up the variable screen explicitly by using the option from the menu and then you can change the personalization setting.
br
jacob

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