Variable screen not Populating

Hi,
We have Variable 'Order Admin' in the Query. in Developement and Quality Instance, On variable screen  when you click on Variable its giving list of Order Admin  but when we run same Query in production we are not getting list of Order Admin .
We have recently refreshed Quality, so almost same amount of data in Quality as production.
   I have even checked the Query Properties and variable Properties and infocube in Quality and Production server . They are same.
    Please suggest

Hi Lucky,
if you have checked the steps described you can take additional a look at this note:
FAQ: Input helps in Netweaver BI
SAP Note Number: [1080863|https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes/sdn_oss_bw_bex/~form/handler]
This note gives answers to frequently asked questions (FAQ) with regard to using the input help for characteristics in SAP NetWeaver BI. This includes the input helps in the BI BEx Java Web as well as the input helps in the BI BEx Tools.
To make sure that this is not caused by a program error check this notes on relevance:
F4 returns incorrect values
SAP Note Number: [1161224 |https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes/sdn_oss_bw_bex/~form/handler]
Input help does not display any values in variable screen
SAP Note Number: [1074803 |https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/oss_notes/sdn_oss_bw_bex/~form/handler]
Regards
Andreas

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