Various Errors in connection to iTunes on my new HP Laptop with Win7 64bit
I tried to connect my iPhone 3G 16GB with my new HP Pavilion dv7 (intel core i7) Laptop with Windows 7 64 Bit and it fails...
While iTunes synch appears the first error message:
"iTunes was not possible to connect with this iPhone because of an unknown Error. (0xE8000065)"
on the next try i had an other error message:
"It was not possible to synch this iPhone because of an internal device error"
After that the capacity bar below in iTunes says that my iPhone only has 4 GB memory...
The next try ends with other message:
"Not was possible to synch this iPhone. The connection to this device was aborted because of a timeout."
--> then I was trying to synchronize the iphone with my old pc --> also fails.
after that my iPhone was destroyed, every backup that I had was not possible to restore. The last posibility was to restore my iPhone back to factory settings on my old PC and install all the applications again. (all app settings lost...)
after that the iPhone was working correct.
What can be the problem here? I have uninstalled all of the itunes and apple stuff on my laptop to install it again, but this also doesn't help.
Anyone can help me?
Issues such as this may have a number of different causes. The first error (0xE) has an Apple support document to view http://support.apple.com/kb/TS3221
The timeout error could be caused by a conflict between the security and firewall software you are using and blocking connections, you can look at this document http://support.apple.com/kb/TS3125
When you say that you uninstalled and installed again, did you follow all of the steps in this Apple document? http://support.apple.com/kb/HT1923 You need to make sure that you follow all of the steps.
See if any of these in combination can assist you.
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