Various Following v6 Upgrade...

Question

Hi All,
Previously, I was using RH v4 and recently upgraded to v6.
I started working on one of my existing projects (all
appeared to be fine!!!) and set up the RS version control system.
I have added several new topics and updated a number of the
existing ones and the first problem that I found was:
1 - In preview mode - images that were present as part of my
original topic would not display (although images inserted using v6
worked fine), I simply got an outline box the size and shape of the
graphic containing a red cross.
I checked the code on the new images compared with that of
the old and could not see anything obviously different! So I
decided to compile the project and see whether the problem remained
in the compiled HTML Help file, then I hit my next problem:
2 - It would not compile - I tried compiling it in all
formats but none worked - each time it fell over with 'Robohelp
HTML Application has encountered a problem and needs to close. We
are sorry for the inconvenince' then the software crashes
altogether!
So I checked on the forum for similar errors and didn't
really find any answers other than to try importing the topics in
batches into a new project and see whether that compiles - which I
am part way through doing at present (this is an exceeding
laborious job - it would be so much better if the software was able
to actually advise as to what exactly it is that it is having a
problem with!) and I have now discovered a third problem:
3 - In the compiled .chm generated from the 'new' project,
the 'Related Topics' buttons that I have included in all my topics
are ommitted!
Originally I though this might be because of issues with the
conversion from v4 to v6 so I attempted to add a new 'Related
Topics' button to one of my topics using v6 and even that does not
display in the compiled .chm file!
Another thing - and this is probably me forgetting where the
setting is - in my newly compiled .chm from my newly created
project, you have to double click on the topics and books in order
to access them - whereas in my previously compiled projects, a
single click did the trick!
I would be extremely grateful for any suggestions in respect
of the above mentioned issues as (having got past my initial
excitement at a new version) I am now finding the 'bug hunt' most
irritating.
Thanks as always in advance
Kind regards
Sherri

Answer 1

Hi Peter,
Thanks for responding to my query.
In answer to your question - no there is nothing in the
Output area (unless of course you are referring to when I attempt
the compile? In which case all it says is 'Updating files'). I have
never really taken a great deal of notice of this pane am I
supposed to do anything in particular to activate or refresh it -
or is it supposed to display information by default if there is an
issue with the selected topic?
However, I do have a suspicion regarding the images which do
not display and it is entirely possible that these are the ones
that having opened the project for the first time using v6, I
moved? When I originally created the project, the graphics were
stored in multiple folders which made it difficult for me to manage
so from the Project view, I moved any images that were not
originally stored inot my 'Images' folder so that they would all be
located centrally. This appeared to work fine, it didn;t cause any
broken links and when I checked the associated topics in WISIWYG
view, they looked fine - as did the TrueCode which correctly
pointed to the new location of the images. I didn't think to check
the preview at the time!
If this is the cause of the image display issue, how do I fix
it?