Various Premiere CS4 problems on Windows 7

My job is to edit weekly videos for a college. They've provided me with a Windows 7 computer and Adobe CS4. My source material comes from shared servers. For the past few months, everything worked smoothly. In the past couple of weeks, I've had various problems with Premiere that aren't consistent.
1. Sometimes the playback and controls begin to lag just before the program crashes.
2. Sometimes audio clips from one source will suddenly be mute on playback, even though the waveform on those clips is displayed. This also keeps exports from being successful (the log says "Error Compiling Movie - Unknown error").
3. Sometimes jpegs or png files I have superimposed can't be found when I open the project file, resulting in the "Media Offline" box in their place.
4. Even when none of the above is happening, exporting the video as an AVI results in choppy audio that then cuts out when it reaches the clips mentioned in 2.
Help please? As I said, not all of these issues consistently happen, but at least one is always there.
OS: Windows 7 64-bit
Processor: Intel(R) Core(TM)2 Duo CPU E6550 @ 2.33GHz 2.33 GHz
Memory: 4GB RAM (3.87GB usable)
Card: ATI Radeon HD 2400 XT

More reading...
Win Server is NOT supported http://forums.adobe.com/thread/851602
Not in a Network environment http://forums.adobe.com/thread/771151
-and not on a "domain" http://forums.adobe.com/thread/858977

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Premiere cs4 blank moniter windows

hi, im using Premiere cs4 on windows 7. ram 1gb and plenty of hd space. vga is 128 quadro. i had a better machine but had to temporarilyswitch to this machine.
the problem is i dont see the video playback in moniter windows. they are all black. i can import files. and wheniplay i hear the audio but no video. the playback is very smooth. and does not lag. i tries installing this on the same machine but with xp and got the same problem. any suggetions? thanks

That is to be expected. That machine does not meet MINIMUM requirements by a long shot. It is a wonder it installed at all.
Look here: http://www.adobe.com/products/premiere/systemreqs/

Is there something I should know before installing premiere cs4 on my windows 7 ultimate ?

Hi
can premiere cs4 be installed on windows 7 ultimate ? searching this board I found that people installed it on windows 7 home, I was wondering if there is a different and if there is something I should know before I install it on my windows 7 ultimate.
is there something special I should do , maybe the path I should choose for installation of the cs4 etc.

>path I should choose
Use the install default... there have been messages indicating problems when other than default is entered
Also... CS4 should work with no problems, but just in case, some reading...
If you have Win7 64bit PRO or higher, try Microsoft's Virtual XP
This is only ONE example of using Virtual XP http://forums.adobe.com/thread/702693
-And a Tutorial http://windowssecrets.com/newsletter/using-windows-7s-xp-mode-step-by-step/

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Hello there,
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I thught you may had the same problem as me.
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But I found the solution. If I double click on "sequence 01" on the window with all the files contained in the project ("Project window", shortcut Shift+1), everything comes back.
I hope this can help other people looking for solutions.
here the answer I found:
So you lost the Timeline Window? Is it a bug, an oversight, or did they do it to us on purpose??
In Adobe Premiere Pro, the Timeline options disappear from the Window menu if you accidentally close the timeline window. If you lose the timeline window, you have to hunt around for a way to open it. Some of the keyboard shortcuts actually crash Premiere when the timeline window is closed.
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That is not good... PPro requires FULL access to the system to work properly... it just is not designed to be run on a limited use account
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Welcome to the wonderful world of computer security settings that get in the way of doing work
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Run as Administrator http://forums.adobe.com/thread/771202?tstart=0

FCP XML Import on Premiere CS4.0.1 Windows

Great work on implementing FCP XML import on CS4.0.1. We have all our media mounted on a network share. On the Mac exporting a sequence from FCP and then importing into Premiere on the Mac works no problems. On Windows this is a problem, Premiere prompts for each of the media items, which is pretty painful to re-link again. Looking at the FCP XML this appears to be down to the <pathurl> area of the XML. These are typically file://server/Volumes..... etc... which doesn't translate to any of the file mountings on Windows, which are D: E: F: etc... mounted drives. Is there any way to help us? We can write a script to manually modify the XML. Can you explain how Premiere Windows likes to read these Mac URLs?

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Adobe Premiere CS4 Problem

hello..
i have installed adobe premier cs4 pro and it is working correctly, but i have problem about program monitor when i add video to timeline and plays on program monitor it is playing very slow and video is lagging and not working smoothly, please help me in this regard i will appriciate you thank you i'll wait for reply..........

>recorded my video which is .avi
Is that from a tape camera which you captured using Firewire, or some other process?
If some other process, what are the video details?
Wrapper Codec & Format, with 2 links inside to read
-read both links in reply #1 http://forums.adobe.com/thread/1270588
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30
For PC http://mediainfo.sourceforge.net/en or http://www.headbands.com/gspot/
Win8 64bit with only 2gig of ram is barely enough to run Windows, with almost nothing left to run software
I agree with the other comment... it is surprising you can even load CS4

Premiere CS4, problems after exporting

So I just finished exporting/rendering the clip I made. And I have a slight problem with it's output, which happens to be darker than the original wherever I had slowed down the speed of parts in the clips. So now everything that is the same speed as the original is exactly as the original which is good, and everything I've changed the speed on is darker than the original, which isn't good. (I'm assuming that speeding up a part has the same effect, though I haven't tried.)
I figured it did that with slowing down clips before because I did a tryout with some 1080p material. I blamed myself on that vid because I was tired and figured I probably knocked some wrong button but it turns out that it's happening with this video again.
Not that I probably don't have myself to blame anyway because I'm not that video-savvy.
Extra info; 1280*720p 59.94fps is the original footage, exported it into the exact same 1280*720p 59.94fps. From .mov to .mov as well. Quality should be the exact same as before.

I should probably add that I use two computers. One is a crumby laptop that I use for the internet, which I am using now, and the other is the computer that I described in my first post, which is for work. My work computer is never connected to the internet unless it needs to be to install something. So, I don't have any AV or firewall to slow things down. The only programs I have installed that run in the background are the "ATI Catalyst Control Center," for my video card, and the "Emu Patch Mix DSP Services," for my sound card. They both use minimal memory.
I have two drives:
Western Digital 150 GB with 120 GB still free: This drive has all of my applications installed on it, including Windows XP SP2.
Seagate 300 GB with 120 GB still free: This drive is strictly for storage. There are no programs installed on it.
Thanks for responding!

Premiere CS4 Audio Effects Only Work On Latter Half Of Each Audio Clip

I'm currently working with Premiere CS4 on a Windows 7 PC and running into some audio issues when exporting the video. In the timeline when I playback the preview the audio sounds fine but when I export it the audio effects I applied in Premiere only work half the time. Each audio clip will play in it's raw form for a few seconds and then halfway through playing the Premiere audio effects will turn on. I have two audio tracks in my timeline, one for music and the other for narration. There are 10 video tracks in total for various masks, overlays, title, etc.
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Has anyone else ever encountered this type of issue before or have any ideas on how to fix it?

Posting for anyone else who comes across this issue:
I was able to fix this by taking all of my audio clips and nesting them in a new sequence, which was then moved to the main sequence. I kept all the effects on their individual clips.

Premiere CS4. Video-individual images freeze. abrupt change from frame to frame.

Hi
I'm working with Adobe Premiere CS4... windows XP prof SP3 4GB RAM. ATI Radeon 38XX Graphic
my problem is as following: working window: the projection of individual frames in a movie doesn't run smoothly, the change from frame to frame is abrupt, almost robotic...it also freezes occasionally .. sound is fine though.
I've reinstalled all recent graphic and sound drivers and also latest updates but the problem is still there...
Please advice A:S:A:P
Thanks,
Elena

Work through all of the steps (ideas) listed at http://ppro.wikia.com/wiki/Troubleshooting
If your problem isn't fixed after you follow all of the steps, report back with ALL OF THE DETAILS asked for in the FINALLY section, the questions at the end of the troubleshooting link... most especially the codec used... see Question 1
Read Harm on drive setup http://forums.adobe.com/thread/662972?tstart=0
- click the embedded picture in Harm's message to enlarge to reading size

Premiere CS4 horrible stutter (ATI Radeon 5750 as problem?)

Hello! I've just come across a very frustrating problem. When I try to edit videos with Premiere CS4, the preview speed is horribly laggy. It doesn't matter what I edit, HD or SD, it is just stuttering so that any work is merely impossible.
The funny thing is, that I have been able to edit even very heavy HD-projects without problems in past with same system. I had 3-4 months pause from video editing, and something has happened in that time. I remember updating ATI drivers in that period so it might be the cause. Or not. Nothing major has changed, I've installed some regular OS updates and thats it. No hardware changes or anything like that.
I have read about compatibility issues with Radeon 5750 and Premiere CS4 in Windows 7 (64bit). So I thought this would be proper area to start looking into. I would like to see if there is something new where to look at before I have to format my whole drive and install everything again. Which is pain because I have no other problems with my system.
I've already tried ATI rollbacks, various driver versions and system restore. Nothing has helped. I also tried same drivers which I knew for sure that were installed and worked last time I succesfully edited something. No use. I've yet not tried installing Premiere again, and I would not happily do it because very buggy licensing system (I have licensed retail version) which can kill the whole CS product family. I rather format the whole OS drive.
Is there any first hand knowledge on this, or any suggestions?

You need to provide details about the rest of your computer
More information needed for someone to help http://forums.adobe.com/thread/416679
Some is general about your computer and OS, some is specific to video editing
Build a Configuration file http://www.piriform.com/speccy
Brand/Model Computer (or Brand/Model Motherboard if self-built)
How much system memory you have installed, such as 2Gig or ???
Brand/Model sound card, or sound "chip" name on Motherboard
-and the exact driver version for the above sound card/chip
Size(s) and configuration of your hard drive(s)... example below
-and how much FREE space is available on each drive (in Windows
-you RIGHT click the drive letter while using Windows Explorer
-and then select the Properties option to see used/free space)
Windows Indexing is BAD http://forums.adobe.com/thread/676303
While in Properties, be sure you have drive indexing set OFF
-for the drive, and for all directories, to improve performance
My 3 hard drives are configured as...
1 - 320Gig Boot for Win7 64bit Pro and all program installs
2 - 320Gig data for Win7 swap file and video project files
3 - 1Terabyte data for all video files... input & output files (*)
(*) for 4 drives, drive 3 all source files & drive 4 all output files
Search Microsoft to find out how to redirect your Windows swap file
http://search.microsoft.com/search.aspx?mkt=en-US&setlang=en-US
Trying to use only ONE Hard Drive for Video Editing
You are a music conductor, with a baton that you use to point to various parts of the orchestra... this is like Windows pointing to various parts of the hard drive to do Windows housekeeping or to load program segments for various functions
Now, at the same time and with the same hand... while still using the baton to conduct the orchestra... pick up a bow and play a fiddle... this would be doing something with your video file at the same time as all the other work
You as a person cannot do both at the same time with the same hand
A computer is a LITTLE better, in that it can switch from one kind of task to another very quickly... but not quickly enough for EASY video editing
You need AT LEAST two hard drives (separate drives, never a partition http://forums.adobe.com/thread/650708?tstart=0 for more) with Windows (or Mac OS) and software on your boot drive, and video files on a 2nd drive so the boot drive is not slowed down by trying to do everything
I find that the three drives I use work very well for me, for editing AVCHD video... some people use a 4th drive, so video INPUT files are on drive three and all OUTPUT files are on drive four... I only bought a mid-tower case instead of a full tower case (my bad... but had to fit in the space available on my office desk!) so I use the three drives that will fit
Depending on your exact hardware (motherboard brand & model AND USB2 enclosure brand & model AND external hard drive brand & model) AND the type of video file, you may... or may NOT... be able to use an external USB2 hard drive for SD (Standard Definition) video editing
Steve Grisetti in the Premiere Elements forum http://forums.adobe.com/thread/856208?tstart=0 and Jim Simon in the Premiere Pro forum http://forums.adobe.com/thread/856433?tstart=0 use USB externals for editing
A USB3 hard drive connected to a motherboard with USB3 is supposed to be fast enough for video editing (I don't have such, so don't know) but eSata DOES have a fast enough data transfer for video editing... I have not used the eSata Dock below... for reference only, YMMV and all the usual disclaimers
http://www.amazon.com/Thermaltake-BlacX-eSATA-Docking-Station/dp/B001A4HAFS/ref=cm_cmu_pg_ t
Also run the CS4 Benchmark http://ppbm4.com/ to help identify any problem areas

Premiere Elements cause problems with Windows Media Center while streaming to TV.

I was having the following problem:
The audio from the streaming process of a recorded TV show on my HP computer to the remote receivers, a Sony Blu-ray player and/or a Sony Streaming Player, results in the loss of audio signal at exactly 30 seconds from the beginning on either devices. The video continues on as normal.
A user on the Windows 7 forum had the following possible cause and solution. His response was as follows:
I "solved" my issue, at least partially. Turns out for me a codec installed by Adobe Premiere Elements for audio (Main Concept) was causing mfpmp.exe to fail (you should see it getting an appcrash in the event log two or three times as soon as you start playing the media remotely.) This program is used by microsoft for DRM. I went through and one by one remained the various attached (non-microsoft) modules until i found the one that caused the appcrash. I haven't fully figured out if Elements is now negatively effected, but that's for a different forum.
I tried the quick fix by un-installing Adobe Premiere Elements. The uninstall solved my problem with Windows Media Center, but I want to re-install the software but I do not want to recreate the problem with Windows Media Center.
Is there another solution for this problem?

I reinstalled Adobe Premiere Elements 10 and the above mention problem reoccured. With a little detective work I was able to determine that the file causing my problem was "mc_dec_dd_ds.ax". I am not sure what this does to Adobe Premiere Elements 10 since I removed (renamed) the offending file. A strange side affect, renaming the file did cause an increase volume. Strange.

(Windows) Premiere cs4 with Canon 5D Mark II

I'm seriously considering buying Adobe's Production Premium, but I am extremely concerned about Premiere's support for the files outputted by my Canon 5D Mark II, h264 .mov 1920x1080p 30fps.
I've done a lot of research and it seems as if a lot of folks with a lot more experience, better hardware components and 3rd party software packages haven't been able to find a workflow that is reasonable in terms of effort and time required just to get a project going.
Can anyone give me a reason why I shouldn't seriously consider moving to an Apple solution with FCP Studio over production premium cs4 with premiere and after effects?
Thanks for your honest opinions!
Matt.
Intel Core 2 Duo e6850 3.0ghz
4 GB DDR2
2.5 TB Seagates & Samsung 7200 rpms (No drives are in RAID)
Windows XP

Thanks for your reply, Curt!
Curt Wrigley wrote:
flashbangphoto wrote:
Can anyone give me a reason why I shouldn't seriously consider moving to an Apple solution with FCP Studio over production premium cs4 with premiere and after effects?
If you want to stay on PC, would be the main reason.
I dont know how well FCP handles it; but typically fcp converts everything to an intermediate format (pro res)
I am definitely cringing at the thought of ditching all of my PC components (well, I suppose I can re-use the hard-drives at least in the Mac Pro if that's what I get). I do like a lot about windows, and being able to upgrade my stuff to my own liking rather than being stuck in a closed ecosystem. I also game a lot so that's a consideration too.
The way FCP converts the video to Pro Res sounds pretty smart and definitely take the guesswork out.
Jim Simon
Best one I can think of is that it would be an Apple solution.
The better solution would be to get a real video camera for video production. While the world of DSMC is rapidly approaching, we're not quite there yet.
Thanks for your reply, Jim!
I agree making the switch to Apple and Final Cut Studio might not be the best solution.
I cannot really speak to getting a "real" video camera just because Premiere cs4 can't seem to play nicely with the camera I currently have.
I am able to drag and drop 5D Mark II .mov files straight into imovie 6 HD, have it import (40 gb of movies in 4-5 hrs) and then edit away with no delays on a Macbook (non-pro) with no problems whatsoever. Playback, cutting, transitions, effects are silky smooth. Imovie 6 HD came with my Macbook when I bought it in December 2006. Premiere Pro came out last year didn't it? What gives?
There are people making some "real" good stuff out there with this camera and I love its ability to use all of my Canon lenses (four), high capacity memory cards (ranging from 8gb to 32gb) and camera batteries that I already have. Buying a new, but "real", camera would mean learning a whole new camera system not to mention having to buy all of the accessories, lenses, batteries, memory cards (a Panasonic P2 16gb alone is $800 USD) and carrying all that extra stuff around. If I'm on vacation for instance every morning I would have to make the decision of carting around either the still camera or the video camera instead of just bringing something that could do it both, and potentially miss either a once in a lifetime still or video.
I'm a photographer by trade but I'm getting into video production because I feel like I will need video editing/production skills in the future or I'll be left in the dust. That isn't the only reason of course - I've always wanted to shoot video but couldn't afford or justify a quality camera until now.
Jim why do you prefer Premiere to Final Cut Pro on the Mac?
Thanks again for replying.
Matt.

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Question: are you using 64 bit Windows 7?

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Hello there,
I am experiencing a weird problem with Premiere CS4. I am not able to capture DV footage from my Sony DSR-PDX10P. When I open the Capture window (F5), it's working very slowly compared to anything else with the software. If I have the camera connected through firewire, it most often crashes. It does recognize the camera and if it doesn't crash, it states "stopped" but fails to show the footage when I run it. Preview screen stays black. A few times I have managed to get a record command through, whichafter Pr states "recording" but the counter stays at 00:00:00:00 and afterwards gives me "No frames were recorded" or a similar message. Anything I do within the Capture window happens like 5-10 seconds after I've given a command.
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I've started a thread once before with a CS4 problem so if need be, you can check my (unchanged) hardware data here: http://forums.adobe.com/message/2488816#2488816
I'm eager to hear if someone would have an idea. Thanks!
Greets,
luukki

See if one of these works better...
SD capture http://windv.mourek.cz/ or http://www.scenalyzer.com/main.html
Do note that the demo version of ScenalyzerLive puts a watermark in the files it creates
- I'm told that the OLD version is freeware... check the download page for details

Various Premiere CS4 problems on Windows 7

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