Various problems with Satellite L505D-S5983

After getting a virus on my laptop I simply decided it would be best to reset the computer to factory settings.
So I pressed restart, then F8, and following that I followed the steps to factory reset my laptop.
Though it took the laptop about 15 hours to restart and reload everything? (I didn't do any kind of recovery, so it's as if I just took it out of the box, it did it's thing where it loaded it for the "first use")
So obviously I had to get some sleep within that 15 hours I had done this reset at night, so I wasn't aware of what it was doing? When I got on it the next morning it had finished the process for the first use. Then something went wrong when I had been on it and it froze so I turned it off. When I turned it back on it kept trying to do the "first use" process again.
Then at some point it stopped. So I was able to connect to the internet and download google chrome and such.
Then more problems became evident.
The first one being the font is blurry. Now I'm not sure if it's because the screen is rectangular as opposed to monitor I'm currently using which is square.
The next one is a little more aggrivating, whenever I try to log on on its regular mode, I'll click on my account (the admin account, the only account on the laptop.)
When I click on it, it tells me that my accound has been disabled and that I need to contact the system admin - which I thought I was.
So now, after going through my user accounts when I'm on safe mode with networking, I can't find anything to fix that.
So now, apparently I've gone on safe mode too frequently where if I try to open chrome, my blue screen pops up indicating a crash, and it restarts.
So hopefully this is all fixable?
Thank you for the help.

Satellite L505D-S5983
If it is taking that long to recover and you still have issues I would use your recovery media that you should make if you have not did so already. As Toshiba suggest it is best to make the recovery media when the laptop is new because it can become infected by a virus just like your main operating system.
You should not interrupt the recovery, meaning keep power supply plugged in and don't force a restart. If something happened to interrupt the recovery you can just recover to factory settings again except use the copy you previously made.
If you still have issues you may have other problems.
Satellite L505D-S5983 support page is here - http://support.toshiba.com/support/modelHome?freeText=2439388
The user guide and available info and drivers are located there.
If you need to order recovery media get it here- http://support.toshiba.com/recovery#media
S70-ABT2N22 Windows 7 Pro & 8.1Pro, C55-A5180 Windows 8.1****Click on White “Kudos” STAR to say thanks!****

Similar Messages

  • Sound problems with Satellite L505D-S5965

    I have a couple of problems with the sound on this laptop.
    1. Even when I have all the sound configurations I can find turned all the way up, the sound is still very quiet.  For most things that play sound the green meter bar only goes up about a 1/3 of the way to the max level.
    2.  When I plug in external speakers, I only get sound coming out of the right speaker.  The speakers are brand new and were tested on another computer and worked fine, but on my laptop, only one speaker works.

    Hi again
    I have downloaded the Realtek sound driver from the Tosh page and unzipped it.
    (I have chosen the driver for Vista!!! I suppose you use Vista???)
    There is a folder called sound. Access this folder and run Setup.exe
    But before you will start this procedure you could access the device manager (control panel -> computer -> device manager) and choose sound, video, and game controller. There you have to mark realtek AC and click on uninstall and reboot the unit.
    After this sound driver removing you should start the new driver installation described above. (setup.exe)

  • No Audio or USB Ports after Recovery on Satellite L505D-S5983

    I have recently done a system recovery with disks I created when I originally got my Satellite L505D-S5983. Which put the laptop back to an "out of the box" state...supposedly... I have been asking on a Microsoft forum for help with my problems, with limited luck.... It is still not working. I'm pasting my original posts here hoping that maybe somebody on here can help me.
    POST 1:
    My Toshiba Satellite L505D is running 32-bit Windows 7 Home Premium. After about 4 months of downtime I recently started it back up. There were roughly 37 updates to install when I turned it on, as expected. The updates were downloaded and installed, but when the system was restarted the system froze as soon as the desktop loaded. I booted multiple times and every time it completely freezes immediately after start up. I am not even able to open the task manager (ctrl+alt+del). They system boots perfectly fine in safe mode, and I ran what diagnostics I could find and nothing shows up....according to Windows everything is fine.
    After Going through this multiple times, I got sick of it and decided to do a system recovery. Not a system RESTORE...it was a system RECOVERY. The HDD was completely wiped, and the system was supposedly returned to its original form as it was out of the box. Getting my hopes up as it finished its process... The system worked fine through the initial setup (language, time, etc.) and then as soon as the desktop loaded it froze again!
    So here I am with a completely wiped HDD (except for the factory toshiba software), and a Windows OS that will only work in safe mode... I would like to avoid reinstalling Windows, I don't have any disks or anything. So any help would be appreciated
    P.S. let me elaborate on what I mean by "froze". The system is completely non-responsive. No cursor movement at all, touchpad, keyboard, USB ports, nothing. When I did the restore the cursor, touchpad and keyboard worked through the initial settings only. Even when the desktop is loading i get movement for a second or two before everything freezes.
    REPLY I RECIEVED:
    Hi,
    Since the computer is working in safe mode, I would suggest you to start the computer in clean boot to check which third party program is causing the issue. To configure your computer to clean boot follow the link
    http://support.microsoft.com/kb/929135
    Note: After you have finished troubleshooting, follow step 7 in the article to boot to normal startup.
    If the issue does not persist in clean boot then refer ‘Step 3’, ‘step 4’ and ‘step 5’ from the following link to narrow done the issue and find out which service or startup item is causing the issue.
    MY RESPONSE POSTING MY CURRENT ISSUE:
    Thank you, and yes that's exactly what it was. It turned out to be an ATI program for my AMD graphics card that was not installed properly. It makes me wonder if I had to do the recovery in the first place lol.
    However now I have a whole other issue. Windows is now telling me that "No audio output device is installed".....
    In device manager the yellow "!" is there (High Definition Audio Controller), it tells me that it is not working....yet it says that the best drivers are installed! So yeah...I have no audio now. The only info windows gives me for the sound card is that it from Microsoft... with a driver version of 6.1.7601.17514....which naturally doesn't really help me since I have no idea what card or mobo I have . Is there any way for me to find out what I need other than opening up my laptop?
    //-->  Toshiba Satellite L505D-S5983_AMD Athlon II Dual-Core M300   2.00 GHz_3GB RAM 32-bit OS   <--//
    RESPONSE FROM SOMEBODY ELSE:
    Hi,
    Check with Toshiba Support, their on-line documentation and drivers, and ask in their
    forums about known issues.
    Toshiba - Forums
    http://laptopforums.toshiba.com/
    Toshiba - Contacts
    http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/navShell.jsp?cf=su_contact
    Toshiba - Drivers - navigate to your model
    http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp?nav=Download
    Toshiba - Support
    http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp
    ========================================
    First run SFC /scannow and checkdisk (chkdsk) as the cause of these issues might
    be some sort of corruption.
    Start - type in Search box -  CMD   find at top of list -  RIGHT CLICK  -  RUN AS ADMIN
    sfc /scannow
    How to Repair Windows 7 System Files with System File Checker
    http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
    Then run checkdisk (chkdsk).
    How to Run Disk Check in Windows 7
    http://www.sevenforums.com/tutorials/433-disk-check.html
    Then use this troubleshooter :
    References to Vista also apply to Windows.
    Fixing a customer problem: “No Audio Device is Installed” when launching sndvol on Windows Vista
    http://blogs.msdn.com/b/larryosterman/archive/2009/01/06/fixing-a-customer-problem-no-audio-device-i...
    Also update or re-install the driver.
    Control Panel - Device Manager - SOUNDS - look for HD Audio - Mine says RealTek High
    Definition Audio (that is an example and yours may have an entirely different name/maker).
    Write down description make and model - double click on it - drivers tab - write down version.
    Now Click UPdate Drivers which may not do anything as MS is far behind certifying drivers.
    Then RIGHT CLICK on it and UNINSTALL - REBOOT - this will rebuild the driver stack.
    1st go to system maker's site and look for latest driver Download - SAVE - go to right click on
    and RUN AS ADMIN (This is your fallback.) REBOOT after each driver installation.
    NOTE : Sound drivers often rollback so check the version after installation and the
    reboot to see if the version you installed is there, if not repeat the install - reboot
    until it is. It can take several tries depending on how many rollbacks it does.
    Then do same for Device Maker's site.
    Manually look at manufacturer's sites for drivers - and Device Maker's sites.
    http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm
    Installing and updating drivers in Windows 7 (updating drivers manually using the methods above
    is preferred to ensure the latest drivers from System maker and Device makers are found)
    http://www.sevenforums.com/tutorials/43216-installing-updating-drivers-7-a.html
    Error “the Audio Service Is Not Running” When Opening the Volume Mixer in Vista
    http://www.winhelponline.com/blog/error-the-audio-service-is-not-running-when-opening-the-volume-mix...
    Also Right Click Speaker near clock - Playback Devices - right click in the box area -
    check Show disable and disconnected devices. Highlight speaker and on the lower
    Right click Properties check settings for Device Usage enabled and so on. Also do
    same for Configure on Lower Left of that box.
    In Control Panel you can also look for an Audio Manager along with the Sound Settings.
    Open the Playing Audio troubleshooter
    http://windows.microsoft.com/en-us/windows7/Open-the-Playing-Audio-troubleshooter
    Problems with sound and audio or no sound - a Mr Fixit
    http://support.microsoft.com/gp/no_sound
    No sound in Windows
    http://windows.microsoft.com/en-us/windows/help/no-sound-in-windows
    Tips for fixing common sound problems
    http://windows.microsoft.com/en-us/windows7/Tips-for-fixing-common-sound-problems
    Speakers and other audio output devices
    http://windowshelp.microsoft.com/Windows/en-US/Help/a43f3a31-6d9f-49d1-be22-e2f47b8b1f2c1033.mspx
    How to Enable Hidden Audio Devices in Vista
    http://www.vistax64.com/tutorials/143447-audio-device-enable-hidden-devices.html
    Hope this helps.
     ===========================================================================================
    Ok...so I have installed all of the appropriate drivers that I thought I may need from this website. I have tried ALL of those system analysis programs that were suggested. Every one of them lists my mobo simply as a Toshiba motherboard, with no audio card information. Which I'm assuming that is because it has an internal sound processor. My problem is that none of the properties, or ANYTHING I try, will give me information on what I need to fix this...
    I would be more than willing to run the recovery again if I knew that I had everything I actually need... When I created my original recovery disks it created a third disk with "apps and drivers". I installed all of them...and still here I am... And I haven't even STARTED on my USB port issue yet...those don't work either, and they don't even show up in my Device Manager...sigh...
    And please, a response that doesn't look like an automated response to try and sell software like the last one I recieved from the Microsoft forum would be appreciated
    Thank you for your time, and apologies for the lengthy post, but I wanted to provide as much info as possible.

    Satellite L505D-S5983
    I would try another restore of the hard disk to its original out-of-the-box contents using Toshiba recovery media. Maybe something went wrong in the process. Make sure everything works before applying any updates and adding any hardware or software.
    Then add things carefully, rebooting Windows and testing the USB and audio at each step.
    Please note this.
    The only info windows gives me for the sound card is that it from Microsoft... with a driver version of 6.1.7601.17514....which naturally doesn't really help me since I have no idea what card or mobo I have . Is there any way for me to find out what I need other than opening up my laptop?
    Every one of them lists my mobo simply as a Toshiba motherboard, with no audio card information. Which I'm assuming that is because it has an internal sound processor. My problem is that none of the properties, or ANYTHING I try, will give me information on what I need to fix this...
    All of the latest drivers for your model are easily found here. This one is for the sound.
       Realtek Audio Driver for Windows 7 (32/64)
    -Jerry

  • Volume Control Issue (Satellite L505D-S5983)

    My laptop: Toshiba Satellite L505D-S5983
    So here's the issue:
    Just recently I've started having problems using my volume control located next to the SD card reader slot.. You know, the volume 'slider'. It's been acting rather strangely, when I try to adjust my volume it doesn't change at all from the current volume percentage that it's at... Even when I'm sliding the slider. So then, I have to go into the manual volume in my hidden icons menu to change the volume. However, after I go through this step, I am then able to use my volume 'slider' control, and it actually works. 
    So, I'd like to know:
    A) Why this is happening?
    B) Am I able to fix this issue?
    C) How would I fix this issue?
    ox♥Scairry♥xo

    Still in need of a response.
    ox♥Scairry♥xo

  • BIOS for Satellite L505D-S5983 FAIL

    Howdy folk,
    It's been some weeks since I set it aside, I'm giving this one last shot before I junk it. That would be a shame, because other than the BIOS, it appears to be a perfectly fine piece of equipment. I really want this box to run for me.
    I got a hand-me-down Satellite L505D-S5983 with a caveat that the BIOS had issues. And boy does it. In attempting to get the BIOS difficulties addressed, I was trying lots of things recommended here. I changed settings hoping to access a USB keyboard, except that I apparently turned off the internal keyboard. Whatever I changed, In doing that the BIOS is now rendered absolutely out of reach.
    F2 won’t bring up BIOS, F12 won’t lead to bootable drives menu. Wherever I got this tip, Control-F2 gets the BIOS to display, in fact holding most keys such as just Q results in BIOS display. But then that's the closest I can get. As soon as I let go of Control, I get dialogue "Exit Discarding Changes Yes No", pre-parked on "Yes". No keys or key combo will switch or register as Yes or No, and while held, no other keys navigate or alter the menus.
    I've downloaded and burned a BIOS flash disk from the BIOS update file here. But we never get that far.
    Any assistance in getting around this bricked mobo will be much appreciated.

    I'm replying to my own post because I forgot to check "Email me when someone replies" on the thread starter.

  • Internal Speaker for Satellite L505D-S5983

    Internal speakers for satellite L505D-S5983 has barely audible sound when listening to streaming video (live or recorded), but works well otherwise.

    Roland wrote:
    Internal speakers for satellite L505D-S5983 has barely audible sound when listening to streaming video (live or recorded), but works well otherwise.
    As mentioned elsewhere with respect to the L505 series laptops, if your laptop uses the Realtek HD audio drivers try this two step process to improve the system sound volume levels. If these two steps don't work, try uninstalling via the Device Manager the installed audio driver and reboot the computer to let Microsoft install its own default audio driver.
    First, either update to the latest Toshiba audio drivers via the Toshiba Support web site, or by downloading the latest Realtek HD Audio drivers from the Realtek website.
    Second, once the audio drivers have been updated, enable "Loudness Equalization" on either the Start -->  Hardware and Sound --> Realtek HD Audio Manager --> Sound Effects tab, then click OK to save the setting change. Or on the Start -->  Hardware and Sound --> Sound --> Speaker Properties (select Speakers then the Properties button) --> Enhancements tab, scroll down the list of sound effects to enable "Loudness Equalization" then select the OK button to save the setting changes.
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  • Problems with Satellite A300-1GC XP install - CD not working?

    Hi there
    I have few looks round in various forums and did not find any answer at all.
    I have the A300-1GC Satellite and had (since last night) vista on it. As Vista caused
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    Cheers
    Tobimaster

    Hi
    In your case the issue has nothing to do with SATA mode (AHCI or Compatible mode) but it look like the CD/DVD drive cannot handle the inserted Win XP disk
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    Fact is that the CD cannot be read and therefore the installation cannot get on.
    Try to copy this disk using another computer and then you could try to use the copied disk on order to install the Win XP.
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  • Video problem with Satellite X200-25G (PSPB9E)

    Hello
    I'm having this laptop about a year, and I have this problem with Windows Vista (genuine), Windows XP (with modification with video driver). Video driver is newest without problems, except one.
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    Can you give me some advice? Thanks in advance, and sorry about my English Skills

    I believe that most people here after watching this video will not understand what your problem is.
    In my opinion you should visit nearest Toshiba authorized service provider, put your notebook on the desk and explain exactly what kind of problems do you have.
    Otherway if you have problems with third part software you should contact manufacturer and ask for help. They have best experience with own product and I believe they can help you about it.
    Notebook manufacturer must offers best driver for built-in hardware and offer best graphic performance for usual every day work on this notebook model.
    Toshiba and all other notebook manufacturers cannot test several thousand available products and check the graphic card performance.
    Try to contact SolidWorks support.
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  • VArious problems with intel graphic card

    There is an old regarding part of this subject with no improvement. I have a 943/940GML graphic card. Normally the frame rate should synchronize with vfresh but it does not seems to works well: glxgears is not smooth at all unless you move the mouse on the windows. Running it with
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    This forum is for suite specific issues only. Please post in the Photoshop forum.
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  • Sound problems with Satellite A100 (PSAA8)

    I am continually having sound problems with the laptop. Whilst I hear the windows start up noise and beeps, I cannot hear any sound from things like CDs, iTunes, Media Player - in fact an error message will always come up. In Media Player the error message "Windows Media Player cannot play the file because there is a problem with your sound device......." comes up. I have a the standard pre-installed Realtek sound thing on my laptop. I have tried downloading a newer driver from the Toshiba support centre, but I don't know what to do with the zip file. Also in Control Panel, Sounds, everything is greyed-out.
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    Thanks

    Hi again
    I have downloaded the Realtek sound driver from the Tosh page and unzipped it.
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    There is a folder called sound. Access this folder and run Setup.exe
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  • WINXP start up problems with Satellite M30

    My M30 has worked fine for two years until a few days ago when it suddenly would't restart after running a Microsoft Security Update. It gave me different options of starting in safe mode, normally, etc., but none of them would work.
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    Hello,
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  • BIOS Update 6.70 problem with Satellite Pro C850-172

    I have two problems with updating the BIOS (the 1st is more important then the 2nd one):
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    Previously I took the risk and updating went well.
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    Hi
    >While trying to install BIOS Update 6.70-WIN (29/11/13) it says that:
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    What is the present BIOS version which is available on your notebook?
    In case the BIOS is already up to date, the BIOS flash procedure will be interrupted.
    >"NOT Windows 8 Platform, using Windows 7 update...".
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  • USB problem with Satellite P100-219

    I have problem with USB flash memory on my Toshiba. Al devices on USB are workig except usb memory and external hard disc. USB and hard are OK. When I connect them it says USB device not recognized. I have win 7 ultimate, but I've also try XP and it is not working not under XP or Win7.
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    Thx in advance
    Tom

    1. No. I was istall new instalation of XP. Usb still not working. After that new instalation of 7.
    2. Yes, all was working till BIOS update. Now works everything (mouse, printer...) except any mass storage device (hard and usb sticks)
    3. Yes
    4: Only when mass storage device (usb, hard) it show unknown device
    5: I was told in first post that I allready try delete, reinstall and everything simillar
    Thx

  • Various problems with Zen Micro, but getting smaller and small

    Last night I turned on my Zen Micro and heard Led Zeppelin's All of my Love for about 4 seconds before the micro froze and started buzzing, reminding me of my Nintendo when the cartridge was dirty. So I tried restarting it several times and it continued with the same. I left it for the night, since I was at someone else's house and had not installed the new firmware; I needed to be at my laptop to mess around with it. In the morning, I looked up some stuff and found out how to access the recovery mode, which I did. I did all of the options, the last one being to format the hard dri've. I had already erased the firmware, but I formatted the hard dri've after I plugged it into my USB port and saw that it had been corrupted anyways and it was completely empty. Then, seeing as everything was gone anyways, I took the opportunity to download the firmware updates and install them, or at least attempt to. I got a message saying the battery level was too low, and to charge it before installing the firmware. I took out the battery and it ran on main power while I installed the first firmware. Then, I put the battery back in and installed the second firmware (newest) and it gave me the same error message about the level being too low. I took out the battery again, but this time it just turned off. I didn't quite understand so I just went to sleep and left it charging. I woke up and was able to install the firmware. Then I went to Windows Media and synced my library to the Micro. Bad idea. I don't know if it's the same with any of you, but I don't exactly love all the songs in my music library. It took every audio file I have on my computer and put it on the Micro. So I figured I'd just open MediaSource and do the whole editing thing I did before it got busted. That doesn't work because of course the music under Creative Zen Micro is different from the music under PC Music Library which, until today, were identical. Now. All I want to know is how I can look at the music inside my Micro in the same way I would if it were in my PC Music Library, where I have a scroll bar on the side with all the artists and albums and a list of tracks next to it. I need this because instead of everything being free and looking the same way it would in my downloads folder, everything is now in folders by artist name and it will take me forever to figure out which songs I do and do not want. Still, at least I've got it working now.

    Rick6954 wrote:
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