VB Application freeze after teamviewer close

Recently I prepare a PC for running a customized application. I control that PC through Teamviewer and start the application. Everything is fine at this moment. However, When I stop Teamviewer, I found the UI is
completely freeze . The application needs to restart in order to resume, but the UI freeze again when I stop and restart Teamviewer control again.
I can confirm that all background thread Is still running and only UI Thread
freeze (or the main thread freeze because timer also stop) . Later, I install visual basic 2010 to thay PC and start application by using debug mode, but I can't any exception or warning form this. The program is still working fine ever I stop Teamviewer
control. The freezing issue is only happen when the application is started by using release and purchase mode.
Then, I install same application to another PC but I can't regenerate the same error. I have no idea about this situation and I would like to ask is there anyone have same situation before?
Below is some related setting
PC OS: window 7 pro (n edition), service pack 1
Systen type: 32 bit operating system
Application: written by visual basic 2010
Framework: .Net Framework 4
Teamviewer: version 10.0.36897
Thank you for your kind attention

Hello,
If this is what you are talking about then best to ask the company.
Please remember to mark the replies as answers if they help and unmark them if they provide no help, this will help others who are looking for solutions to the same or similar problem.

Similar Messages

Photoshop sometimes freezes after on close ('Cls ') event script

Hi!
We are working on integrating Photoshop with a content management system. For this we are using a synchronisation file. The cms writes the filepath of pictures to be edited to the sync file. Photoshop writes a modified flag to the sync file and/or a closed flag after work is done. This is implemented by an on save ('save') and an on close ('Cls ') event script.
The scripts are doing fine and the whole system is working. Now our problem: Sometimes (every 50 or 100 pictures) Photshop hangs up after closing a picture.
As far as we can conclude from the sync file and log file the close event script did complete its work without problem in such a case. But after that Photoshop freezes with doing 50% CPU load.
Has anyone an idea what we could be doing wrong? May it have to do with the file access of our scripts (sync file and log file)? Is there any common mistake with scripting that results in the described behaviour? Is this even a problem of our scripts?
For everyone interested I attached the scripts copied together to a single text file.
Thanks for your help,
Eric

Beolw the complete source code. Attached file in my first posting seems not to be working ("QUEUED"?).
// The only script to be called by MRS when starting to edit a photo
// in Photoshop. The image file itself is not to be passed as
// parameter, it is just written to the sync file.
// (see concept document.)
* @@@BUILDINFO@@@ MRS_start.jsx 1.0.0.1
#target photoshop
//@include "MRS_settings.jsx"
//@include "MRS_eventsinit.jsx"
//@include "MRS_open.jsx"
//@include "MRS_logging.jsx"
// on localized builds we pull the $$$/Strings from a .dat file, see documentation for more details
$.localize = false;
try {
    // Install the event scripts in Photoshop
    InitializeEvents();
    // Load the selected image files
    CheckOpenFiles();
catch( e ) {
    // always wrap your script with try/catch blocks so you don't stop production
    // remove comments below to see error for debugging
    Log(e);
    alert("Fehler in der MRS Anbindung: " + e);
=======================================================================================================
// Install all event scripts required by the MRS Photoshop integration
* @@@BUILDINFO@@@ MRS_eventsinit.jsx 1.0.0.1
//@include "MRS_settings.jsx"
// Install all event scripts required by the MRS Photoshop integration
function InitializeEvents(){
    //Check the script files.
    var onSave = new File(MRS_SCRIPTONSAVE);
    if (! onSave.exists) {
        Log("Script file not found: " + MRS_SCRIPTONSAVE);
        alert("MRS Anbindung fehlerhaft!");
        return false;
    var onClose = new File(MRS_SCRIPTONCLOSE);
    if (! onClose.exists) {
        Log("Script file not found: " + MRS_SCRIPTONCLOSE);
        alert("MRS Anbindung fehlerhaft!");
        return false;
    app.notifiersEnabled = true;
    //Install the script.
    installNotifier (onSave, "save");
    installNotifier (onClose, "Cls ");
    return true;
// Install an event script
function installNotifier(scriptFile, eventId) {
    if(findNotifier(scriptFile, eventId) != null) {
        Log("Script already installed: " + scriptFile.fullName);
    } else {
        app.notifiers.add(eventId, scriptFile);
        Log("New script file installed: " + scriptFile.fullName);
// Checks if an event script is already installed
function findNotifier(scriptFile, eventId) {
    for(i=0; i<app.notifiers.length; i++) {
        var installedNotifier = app.notifiers[i];
        if (installedNotifier.eventFile.fullName.toLowerCase() == scriptFile.fullName.toLowerCase()
            && installedNotifier.event.toLowerCase() == eventId.toLowerCase()) {
                return installedNotifier;
    return null;
=======================================================================================================
//@include "MRS_settings.jsx"
* @@@BUILDINFO@@@ MRS_logging.jsx 1.0.0.1
// Class Logger
function Log(text) {
    var logfile = new File (MRS_LOGFILE);
    logfile.open('a');
    try {
        var now = new Date();
        logfile.writeln(now.toLocaleString() + " | " + text);
    } finally {
        logfile.close();
=======================================================================================================
* @@@BUILDINFO@@@ MRS_settings.jsx 1.0.0.1
MRS_PICTUREPATH = '/D/Projekte/npi/project/dpa.MRS.WinUI/bin/Debug/Photoshop/pictures/';
MRS_SCRIPTPATH = '/D/Projekte/npi/project/dpa.MRS.WinUI/bin/Debug/Photoshop/ps-script/';
MRS_SYNCFILE ='/D/Projekte/npi/project/dpa.MRS.WinUI/bin/Debug/Photoshop/PSIntergation.txt/';
MRS_SCRIPTONSAVE = MRS_SCRIPTPATH + 'MRS_onsave.jsx';
MRS_SCRIPTONCLOSE = MRS_SCRIPTPATH + 'MRS_onclose.jsx';
MRS_LOGFILE = MRS_PICTUREPATH + 'PSIntegration.log';
=======================================================================================================
// Event script for "save" in Photoshop.
// Marks the saved file in the sync file as "M" (modified)
* @@@BUILDINFO@@@ MRS_onsave.jsx 1.0.0.1
var begDesc = "$$$/JavaScripts/MRS_onsave/Description=Benachrichtigt MRS wenn das Bild gespeichert wurde." // endDesc
var begName = "$$$/JavaScripts/MRS_onsave/MenuName=MRS OnSave" // endName
// on localized builds we pull the $$$/Strings from a .dat file, see documentation for more details
$.localize = false;
//@include "MRS_settings.jsx"
//@include "MRS_syncfile.jsx"
//@include "MRS_logging.jsx"
Log("OnSave triggered.");
try {
    var savedFile = GetDataFromDocument (app.activeDocument);
    var pssyncer = new PSSyncer();
    var photo = pssyncer.GetFileInfo(savedFile.fileName);
    if (photo != null) {
        photo.SetModified();
        pssyncer.Flush();
} catch( e ) {
    Log(e);
    alert("Fehler in der MRS Anbindung: " + e);
// Extracts the file name from Photoshop Document class.
function GetDataFromDocument( inDocument ) {
    var data = new Object();
    var fullPathStr = inDocument.fullName.toString();
    var lastDot = fullPathStr.lastIndexOf( "." );
    var lastSlash = fullPathStr.lastIndexOf( "/" );
    data.extension = fullPathStr.substr( lastDot + 1, fullPathStr.length );
    data.folder = fullPathStr.substr( 0, lastSlash );
    data.fileName = fullPathStr.substr( lastSlash+1, fullPathStr.length );
    return data;
=======================================================================================================
// Event script for "close" in Photoshop.
// Marks the saved file in the sync file as "M" (modified)
* @@@BUILDINFO@@@ MRS_onclose.jsx 1.0.0.1
// on localized builds we pull the $$$/Strings from a .dat file, see documentation for more details
$.localize = false;
//@include "MRS_settings.jsx"
//@include "MRS_syncfile.jsx"
//@include "MRS_logging.jsx"
//@include "MRS_tools.jsx"
Log("OnClose triggered.");
try {
    var saved = SavedWhileClosing(arguments);
    var pssyncer = new PSSyncer();
    for(var i=0; i<pssyncer.GetFileInfoList().length; i++) {
        var photo = pssyncer.GetFileInfoList()[i];
        if(photo.WorkInProgress() && !IsDocumentOpened(photo.GetFileName())) {
            if (saved) {
                photo.SetModified();
            photo.SetClosed();
    pssyncer.Flush();
} catch( e ) {
    Log(e);
    alert("Fehler in der MRS Anbindung: " + e);
// Checks if picture has been saved while closing it. (yes/no dialog on close)
function SavedWhileClosing(myArguments) {
    var usingKeyCopy = false;
    var actionDescripto = null;
    var actionDescriptor = myArguments[0];
    if ( actionDescriptor != null && "ActionDescriptor" == actionDescriptor.typename ) {
        if (actionDescriptor.hasKey(stringIDToTypeID("saving"))) {
            return actionDescriptor.getEnumerationValue(stringIDToTypeID("saving")) == stringIDToTypeID("yes");
    return false;
    var actionDescriptor = myArguments[0];
    var s = "";
    if ( actionDescriptor != null ) {
        if ( "ActionDescriptor" == actionDescriptor.typename ) {
            alert(actionDescriptor.count);
            for(i=0; i<actionDescriptor.count; i++) {
                s += actionDescriptor.getKey(i) + " | ";
                s += typeIDToStringID(actionDescriptor.getKey(i)) + " | ";
                s += actionDescriptor.getType(actionDescriptor.getKey(i))+ "\r\n";
    alert(s);
    //alert("1: " + actionDescriptor.getObjectValue(stringIDToTypeID("as")));
    //alert("2: " + actionDescriptor.getObjectValue(stringIDToTypeID("in")));
    //alert("3: " + actionDescriptor.getEnumerationType(stringIDToTypeID("saving")));
    alert("3-a: " + typeIDToStringID(actionDescriptor.getEnumerationType(stringIDToTypeID("saving"))));
    alert("3-b: " + typeIDToStringID(actionDescriptor.getEnumerationValue(stringIDToTypeID("saving"))));
=======================================================================================================
// Script used to open the files selected in MRS and written to
// the sync file.
@@@BUILDINFO@@@ MRS_open.jsx 1.0.0.1
//@include "MRS_settings.jsx"
//@include "MRS_syncfile.jsx"
//@include "MRS_tools.jsx"
// Opens all image files marked in the sync file as "S" (start work).
function CheckOpenFiles(){
    var pssyncer = new PSSyncer();
    for(var i=0; i<pssyncer.GetFileInfoList().length; i++) {
        var syncfile = pssyncer.GetFileInfoList()[i];
        if (syncfile.StartWork()) {
            //open the image file if in state "S" (start work)
            OpenFile(syncfile.GetFileName());
            //switch state to "W" (work in progress)
            syncfile.SetWorkInProgress();
            pssyncer.Flush();
        } else if (syncfile.WorkInProgress()) {
            if (!IsDocumentOpened(syncfile.GetFileName())) {
                //File was marked as "W" (work in progress).
                //-> Possibly Photoshop crashed. So just re-open the file and
                //don't chnge state.
                OpenFile(syncfile.GetFileName());
=======================================================================================================
// Some tool functions...
* @@@BUILDINFO@@@ MRS_tools.jsx 1.0.0.1
//@include "MRS_settings.jsx"
// Checks if the document is currently opened in Photoshop.
function IsDocumentOpened(fileName) {
    var fullFileName = MRS_PICTUREPATH + fileName;
    fullFileName = fullFileName.toLowerCase();
    for (i = 0; i < app.documents.length; i++) {
        if (app.documents[i].fullName.fullName.toLowerCase() == fullFileName) {
            return true;
    return false;
// Opens an image file in Photoshop
function OpenFile(fileName) {
    var syncfile = new File(MRS_PICTUREPATH + fileName);
    if (syncfile.exists) {
        app.open(syncfile);
=======================================================================================================
=======================================================================================================

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Hi dliban2000,
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On Wed, 14 Dec 2011 20:51:03 +0000, Nootrino wrote:
>
>
>Recently upgraded to Office 2010 (32bit) /Windows 7. Have hundreds of users that we support and so far most have upgraded. Noticed with some users though - not all - just a small percentage, when they click SaveAs in Excel 2010, the application
freezes. On closer scrutiny we realized what was happening was the SaveAs dialog box was BEHIND the main Excel window. The only way to restore it is to click on the tab from the Taskbar or minimize all the windows to FIND the SaveAs Dialog box.
Understandably this is causing these users stress and inconvenience. It is very unproductive and a nuisance to say the least. The only other variable here is that all these users have multiple monitors, usually 2-4. But for some, this happens
in their main monitor and/or the monitor that Excel is opened in and which has the focus. Even more strange is that this does not occur to everyone, just a handful of users so far who have reported the issue. We have also noted it happens with
other
>dialog boxes as well, not just the SaveAs so it seems generic in that sense.
>
>The other item with this issue is that it's not persistent. Users have reported it's sporadic and comes and goes.
>
>Is this a bug?
>
>Any feedback greatly appreciated.
A search using Google reveals that this may be a problem with W7, and was first reported during beta testing!
http://social.technet.microsoft.com/Forums/en/w7itprogeneral/thread/0bbefdc5-7f20-4b9f-8b24-1be76d6b7996
and for a possible fix, but with some serious caveats:
http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/7f4543cf-874d-4a39-bea5-34a824e4c0ce/
Ron

Since 2.2.1 upgrade, force quit doesn't work after an application freezes

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EtreCheck version: 2.2 (132)
Report generated 5/5/15, 11:24 AM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
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    1 2.8 GHz Intel Core i5 CPU: 2-core
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        BANK 1/DIMM0
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        Color LCD 2560 x 1600
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        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
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    Apple Inc. BRCM20702 Hub
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Thunderbolt Information: ℹ️
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Launch Agents: ℹ️
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    [running]    com.teamviewer.teamviewer.plist [Click for support]
    [running]    com.teamviewer.teamviewer_desktop.plist [Click for support]
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    [running]    com.bombich.ccchelper.plist [Click for support]
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Internet Plug-ins: ℹ️
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    SharePointBrowserPlugin: Version: 14.4.9 - SDK 10.6 [Click for support]
    nplastpass: Version: 3.1.77 - SDK 10.10 [Click for support]
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Time Machine: ℹ️
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        Total number of backups: 17
        Oldest backup: 2014-12-01 13:56:38 +0000
        Last backup: 2015-04-06 09:44:01 +0000
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            Backup size 2.20 TB > (Disk size 249.80 GB X 3)
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        77%    mdworker(9)
         3%    WindowServer
         2%    fontd
         0%    Microsoft Lync
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    360 MB    Microsoft Outlook
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    6.03 GB    Used RAM
    0 B    Swap Used
Diagnostics Information: ℹ️
    May 5, 2015, 11:13:37 AM    Self test - passed
I'd be grateful for any help.

Rid the MBP of CleanMyMac. It may very well be the source of your problems.
NO so called cleaning or performance applications should be installed in a Mac. At best they will do nothing, at worst they can corrupt your system.
Ciao.

Mail app freezes after first use on iPad 3 and ios 8.1. How to solve?

Apple mail app freezes after first use after reset. iPad 3 and IOS 8.1. How do resolve?

Hi, sixfinger.
Thank you for visiting Apple Support Communities.
Try forcing all applications to close and restart the device. Once this is done test to see if the Mail app functions correctly.
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http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Cheers,
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After I installed 10.9.4, my Imac bean to freeze after being asleep. Sometimes I can move the mouse, but it has no effect on anything. Most of the time I move the mouse or keyboard and I get eh color wheel of death. Here is my info, can you help?
EtreCheck version: 1.9.12 (48)
Report generated August 6, 2014 at 7:06:43 PM MDT
Hardware Information:
iMac (27-inch, Mid 2010) (Verified)
iMac - model: iMac11,3
1 2.93 GHz Intel Core i7 CPU: 4 cores
8 GB RAM
Video Information:
ATI Radeon HD 5750 - VRAM: 1024 MB
iMac 2560 x 1440
System Software:
OS X 10.9.4 (13E28) - Uptime: 0 days 5:12:25
Disk Information:
WDC WD1001FALS-40Y6A0 disk0 : (1 TB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 902.82 GB (631.84 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
BOOTCAMP (disk0s4) /Volumes/BOOTCAMP: 84.56 GB (38.76 GB free)
PIONEER DVD-RW DVRTS09
USB Information:
Apple Inc. iPhone
Logitech USB Receiver
Apple Internal Memory Card Reader 31.91 GB
NIKON D7000 (disk1s1) /Volumes/NIKON D7000: 31.91 GB (28.3 GB free)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. Keyboard Hub
Fitbit Inc. Fitbit Base Station
Apple, Inc Apple Keyboard
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
FireWire Information:
G-TECH OEM ATA Device 00 800mbit - 800mbit max
EFI (disk2s1) <not mounted>: 209.7 MB
G-DRIVE (disk2s2) /Volumes/G-DRIVE: 999.86 GB (937.8 GB free)
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] arcana.PRAM (6.1) Support
[loaded] com.Cycling74.driver.Soundflower (1.5.1) Support
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) Support
[loaded] com.avast.PacketForwarder (1.4 - SDK 10.9) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.52) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.45) Support
Startup Items:
ArcanaStartupSound: Path: /Library/StartupItems/ArcanaStartupSound
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.avast.init.plist Support
[loaded] com.avast.uninstall.plist Support
[loaded] com.avast.update.plist Support
[running] com.crashplan.engine.plist Support
[running] com.fitbit.galileod.plist Support
[failed] com.google.keystone.daemon.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[running] com.rim.BBDaemon.plist Support
[loaded] com.timesoftware.timemachineeditor.backupd-auto.plist Support
[failed] com.vmware.launchd.vmware.plist Support
[not loaded] com.vsearch.daemon.plist Support
[failed] com.vsearch.helper.plist Support
Launch Agents:
[loaded] com.avast.userinit.plist Support
[failed] com.google.keystone.agent.plist Support
[running] com.rim.BBLaunchAgent.plist Support
[failed] com.vsearch.agent.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[loaded] com.avast.home.userinit.plist Support
[running] com.google.keystone.agent.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist Support
User Login Items:
SpeechSynthesisServer
Canon IJ Network Scanner Selector EX
Dropbox
CrashPlan menu bar
Fitbit Connect Menubar Helper
Internet Plug-ins:
Easy-WebPrint EX: Version: 1.1.0 Support
o1dbrowserplugin: Version: 5.4.2.18903 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.4.4.2 Support
AdobePDFViewerNPAPI: Version: 10.1.10 Support
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
Silverlight: Version: 5.1.10516.0 - SDK 10.6 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
googletalkbrowserplugin: Version: 5.4.2.18903 Support
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 10.1.10 Support
npDDRia: Version: 0.0.14.2 - SDK 10.9 Support
EPPEX Plugin: Version: 3.0.5.0 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions:
avast! Online Security: Version: 9.0.2022.120
1Password: Version: 4.2.3
Dragon Dictate: Version: 12.81.000.006
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
Flash Player Support
Flip4Mac WMV Support
Secrets Support
ArcanaStartupSound Support
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 840.81 GB Disk used: 252.37 GB
Destinations:
G-DRIVE [Local] (Last used)
Total size: 931.19 GB
Total number of backups: 33
Oldest backup: 2014-03-03 19:34:10 +0000
Last backup: 2014-03-13 00:00:27 +0000
Size of backup disk: Adequate
Backup size 931.19 GB > (Disk used 252.37 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
      1% WindowServer
      1% fontd
      1% CrashPlan menu bar
      0% Fitbit Connect Menubar Helper
      0% Dropbox
Top Processes by Memory:
164 MB softwareupdated
131 MB mds_stores
131 MB com.avast.daemon
123 MB CrashPlanService
106 MB Finder
Virtual Memory Information:
4.89 GB Free RAM
1.83 GB Active RAM
525 MB Inactive RAM
781 MB Wired RAM
1.96 GB Page-ins
0 B Page-outs

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can read it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */   /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/(de|[nst]):/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\$[0-9]+\$ \$.+\$/\\\2x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print($2,$3,a[n],$1)|p;b=b$1;} END { if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/$L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA$|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Photoshop CS5 freeze after load (Windows XP)

I've been using Photoshop CS5 for about two months and have been having issues recently. After the application loads, it will freeze when you attempt to work on a file. For instance, I have a multi-layed PSD web layout that is only 2mbs in size. I'll load it from either the desktop or from the recent files list. I can usually start doing something (like start moving an layer or start editing text) but then the application freezes. If I open a file and do nothing and let the program sit, it eventually closes up and rarely throws an error. The Windows application event viewer gives me the following errors when it crashes:
Hanging application Photoshop.exe, version 12.1.0.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
I also found this error, which I imagine will be much more helpful:
Faulting application photoshop.exe, version 12.1.0.0, faulting module adobeswfl.dll, version 2.0.0.11360, fault address 0x002d346c.
I've reinstalled Creative Suite, and each time it was properly updated.
Here is Photoshop's generated system information:
Adobe Photoshop Version: 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch]) x32
Operating System: Windows XP 32-bit
Version: 5.1 Service Pack 3
System architecture: Intel CPU Family:15, Model:4, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3
Physical processor count: 2
Processor speed: 3192 MHz
Built-in memory: 2039 MB
Free memory: 1012 MB
Memory available to Photoshop: 1570 MB
Memory used by Photoshop: 69 %
Image tile size: 128K
Image cache levels: 2
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 900, right: 1600
Video Card Number: 1
Video Card: Intel(R) 82915G/GV/910GL Express Chipset Family
Driver Version:
Driver Date:
Video Card Driver: ialmrnt5.dll
Video Mode: 1600 x 900 x 4294967296 colors
Video Card Caption: Intel(R) 82915G/GV/910GL Express Chipset Family
Video Card Memory: 128 MB
Serial number: 95478163532312296397
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS5.1\
Temporary file path: C:\DOCUME~1\kevinm\LOCALS~1\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 74.5G, 38.7G free
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS5.1\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112
   ACE.dll   ACE 2010/12/13-23:37:10   64.449933   64.449933
   adbeape.dll   Adobe APE 2011/01/17-12:03:36   64.452786   64.452786
   AdobeLinguistic.dll   Adobe Linguisitc Library   5.0.0
   AdobeOwl.dll   Adobe Owl 2010/06/03-13:43:23   3.0.93   61.433187
   AdobeOwlCanvas.dll   Adobe Owl Canvas   3.0.68   61.2954
   AdobePDFL.dll   PDFL 2010/12/13-23:37:10   64.341419   64.341419
   AdobePIP.dll   Adobe Product Improvement Program   5.5.0.1265
   AdobeXMP.dll   Adobe XMP Core   5.0   64.140949
   AdobeXMPFiles.dll   Adobe XMP Files   5.0   64.140949
   AdobeXMPScript.dll   Adobe XMP Script   5.0   64.140949
   adobe_caps.dll   Adobe CAPS   4,0,42,0
   adobe_OOBE_Launcher.dll   Adobe OOBE Launcher   2.0.0.36 (BuildVersion: 2.0; BuildDate: Mon Jan 24 2011 21:49:00)   1.000000
   AFlame.dll   AFlame 2011/01/10-23:33:35   64.444140   64.444140
   AFlamingo.dll   AFlamingo 2011/01/10-23:33:35   64.436825   64.436825
   AGM.dll   AGM 2010/12/13-23:37:10   64.449933   64.449933
   ahclient.dll    AdobeHelp Dynamic Link Library   1,6,0,20
   aif_core.dll   AIF   2.0   53.422628
   aif_ogl.dll   AIF   2.0   53.422628
   amtlib.dll   AMTLib   4.0.0.21 (BuildVersion: 4.0; BuildDate: Mon Jan 24 2011 21:49:00)   1.000000
   amtservices.dll   AMTServices   4.0.0.21 (BuildVersion: 4.0; BuildDate: Mon Jan 24 2011 21:49:00)   1.000000
   ARE.dll   ARE 2010/12/13-23:37:10   64.449933   64.449933
   asneu.dll    AsnEndUser Dynamic Link Library   1, 7, 0, 1
   AXE8SharedExpat.dll   AXE8SharedExpat 2011/01/10-23:33:35   64.436825   64.436825
   AXEDOMCore.dll   AXEDOMCore 2011/01/10-23:33:35   64.436825   64.436825
   Bib.dll   BIB 2010/12/13-23:37:10   64.449933   64.449933
   BIBUtils.dll   BIBUtils 2010/12/13-23:37:10   64.449933   64.449933
   boost_threads.dll   DVA Product   5.0.0
   cg.dll   NVIDIA Cg Runtime   2.0.0015
   cgGL.dll   NVIDIA Cg Runtime   2.0.0015
   CoolType.dll   CoolType 2010/12/13-23:37:10   64.449933   64.449933
   data_flow.dll   AIF   2.0   53.422628
   dvaadameve.dll   DVA Product   5.0.0
   dvacore.dll   DVA Product   5.0.0
   dvaui.dll   DVA Product   5.0.0
   ExtendScript.dll   ExtendScript 2011/01/17-17:14:10   61.452840   61.452840
   FileInfo.dll   Adobe XMP FileInfo   5.0   64.140949
   icucnv36.dll   International Components for Unicode 2009/06/17-13:21:03    Build gtlib_main.9896
   icudt36.dll   International Components for Unicode 2009/06/17-13:21:03    Build gtlib_main.9896
   image_flow.dll   AIF   2.0   53.422628
   image_runtime.dll   AIF   2.0   53.422628
   JP2KLib.dll   JP2KLib 2010/12/13-23:37:10   64.181312   64.181312
   libeay32.dll   The OpenSSL Toolkit   0.9.8g
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)
   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0
   LogSession.dll   LogSession   2.1.2.1263
   MPS.dll   MPS 2010/12/13-23:37:10   64.450375   64.450375
   msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.4053
   msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.4137
   msvcp71.dll   Microsoft® Visual Studio .NET   7.10.3077.0
   msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.4053
   msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.4137
   msvcr71.dll   Microsoft® Visual Studio .NET   7.10.3052.4
   msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.4053
   msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.4137
   pdfsettings.dll   Adobe PDFSettings   1.04
   Photoshop.dll   Adobe Photoshop CS5.1   CS5.1
   Plugin.dll   Adobe Photoshop CS5   CS5
   PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (32 bit)   2.5.0.232
   PSArt.dll   Adobe Photoshop CS5.1   CS5.1
   PSViews.dll   Adobe Photoshop CS5.1   CS5.1
   SCCore.dll   ScCore 2011/01/17-17:14:10   61.452840   61.452840
   shfolder.dll   Microsoft(R) Windows (R) 2000 Operating System   5.50.4027.300
   ssleay32.dll   The OpenSSL Toolkit   0.9.8g
   tbb.dll   Threading Building Blocks   2, 1, 2009, 0201
   TfFontMgr.dll   FontMgr   9.3.0.113
   TfKernel.dll   Kernel   9.3.0.113
   TFKGEOM.dll   Kernel Geom   9.3.0.113
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113
   updaternotifications.dll   Adobe Updater Notifications Library   2.0.0.15 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   2.0.0.15
   WRServices.dll   WRServices Thursday January 21 2010 12:13:3   Build 0.11423   0.11423
   wu3d.dll   U3D Writer   9.3.0.113
Installed plug-ins:
   Accented Edges 12.0
   ADM 3.11x01
   Angled Strokes 12.0
   Average 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Bas Relief 12.0
   BMP 12.0.2
   Camera Raw 6.4.1
   Chalk & Charcoal 12.0
   Charcoal 12.0
   Chrome 12.0
   Cineon 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Clouds 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Color Halftone 12.0.2
   Colored Pencil 12.0
   CompuServe GIF 12.0.2
   Conté Crayon 12.0
   Craquelure 12.0
   Crop and Straighten Photos 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Crop and Straighten Photos Filter 12.0.2
   Crosshatch 12.0
   Crystallize 12.0.2
   Cutout 12.0
   Dark Strokes 12.0
   De-Interlace 12.0.2
   Difference Clouds 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Diffuse Glow 12.0
   Displace 12.0.2
   Dry Brush 12.0
   Eazel Acquire 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Embed Watermark 4.0
   Extrude 12.0.2
   FastCore Routines 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Fibers 12.0.2
   Film Grain 12.0
   Filter Gallery 12.0
   Fresco 12.0
   Glass 12.0
   Glowing Edges 12.0
   Grain 12.0
   Graphic Pen 12.0
   Halftone Pattern 12.0
   HDRMergeUI 12.0
   IFF Format 12.0.2
   Ink Outlines 12.0
   JPEG 2000 2.0
   Lens Blur 12.0
   Lens Correction 12.0.2
   Lens Flare 12.0.2
   Lighting Effects 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Liquify 12.0.1
   Matlab Operation 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Measurement Core 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Mezzotint 12.0.2
   MMXCore Routines 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Mosaic Tiles 12.0
   Multiprocessor Support 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Neon Glow 12.0
   Note Paper 12.0
   NTSC Colors 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Ocean Ripple 12.0
   OpenEXR 12.0.2
   Paint Daubs 12.0
   Palette Knife 12.0
   Patchwork 12.0
   Paths to Illustrator 12.0.2
   PCX 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Photocopy 12.0
   Picture Package Filter 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Pinch 12.0.2
   Pixar 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Plaster 12.0
   Plastic Wrap 12.0
   PNG 12.0.2
   Pointillize 12.0.2
   Polar Coordinates 12.0.2
   Portable Bit Map 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Poster Edges 12.0
   Radial Blur 12.0.2
   Radiance 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Read Watermark 4.0
   Reticulation 12.0
   Ripple 12.0.2
   Rough Pastels 12.0
   Save for Web & Devices 12.0
   ScriptingSupport 12.1
   Send Video Preview to Device 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Shear 12.0.2
   Smart Blur 12.0.2
   Smudge Stick 12.0
   Solarize 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Spatter 12.0
   Spherize 12.0.2
   Sponge 12.0
   Sprayed Strokes 12.0
   Stained Glass 12.0
   Stamp 12.0
   Sumi-e 12.0
   Targa 12.0.2
   Texturizer 12.0
   Tiles 12.0.2
   Torn Edges 12.0
   Twirl 12.0.2
   Underpainting 12.0
   Vanishing Point 12.0
   Variations 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Video Preview 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Water Paper 12.0
   Watercolor 12.0
   Wave 12.0.2
   WIA Support 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   Wind 12.0.2
   Wireless Bitmap 12.1 (12.1x20110328 [20110328.r.145 2011/03/28:10:30:00 cutoff; r branch])
   ZigZag 12.0.2
Plug-ins that failed to load: NONE
Flash:
   Mini Bridge
   Flash
   Access CS Live
   Flash
   Kuler
   CS Review
Installed TWAIN devices: NONE

I've gone ahead and done that and I still get the same results. I also moved things out of the Application Data folder one by one to test those files as well. A couple of times I could actually use Photoshop, but when I'd quit, it would stop working when I re-opened it. I checked the Windows Application Event viewer again and found this:
Faulting application photoshop.exe, version 12.1.0.0, faulting module ole32.dll, version 5.1.2600.6010, fault address 0x0004b104.
I'd like to clarify that I am by no means a Windows user, and that I am only running Photoshop on XP for work, so bear with me on that.
Thanks

HT3964 My computer freezes after running for about 15 min even after setting the energy saving to 3 hours

My Mac computer freezes after running for 15 min even after seeting the energy saving to 3 hours. Any ideas how to stop the freezing/

Hi Teodorafrombc,
Thanks for visiting Apple Support Communities.
If your computer is becoming unresponsive, you may want to see if specific applications are causing this behavior. Try using the Force Quit menu to check for unresponsive applications:
Using the Force Quit feature of OS X makes an application close, even when it is not responsive.
Important: Normally you should not need to force quit an app to close it. When an app is forced to quit, any unsaved changes to open documents are not saved, so try these methods to normally close the app first:
Choose Quit from the app menu. For example, in Safari, choose Safari > Quit Safari.
Choose Quit by right-clicking or control-clicking on an app's icon in the Dock
You can find the article with these steps here:
OS X: How to quit an unresponsive application using Force Quit
http://support.apple.com/kb/ht3411
If your display is going blank or seems to be going to sleep unexpectedly, try these steps first:
Reset the system
You can reset the Mac's parameter RAM and SMC.
You can find the article with these steps and more information here:
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/ht1573
If these steps don't resolve the issue, feel free to reply with more information about the symptoms you are experiencing.
Best,
Jeremy

Application freezing while in foreground sporadically

Greetings. Occasionally my application's front panel will freeze, and not update any of the indicators or notice commands from controls, but only while it is in the foreground. As soon as I click on the desktop or another application, it recovers and works as expected. If I let it stay frozen, one of my two threads (the one that doesn't do any work with the front panel) times out, flags an error, and the thread that does work with the front panel inexplicably catches it and throws up a dialog box, after which things work normally. If I turn off the background thread's timeout, then after a long while (30-60 seconds) it will recover, sometimes just for a second and then going back to being frozen. Any ideas as
to why this might be happening, and what I can do about it? Thanks!

This may help some....
On Wed, 26 Nov 2003 23:50:22 +0100, robert_s wrote on Re:
Multithreading issue:
A couple of days ago, I wrote about a goal I need to achieve
in programming a rack for radar transponders:
>I have built a simplified version of what I want to do, but
>it does not work as expected: full screen VI A has an
>indicator that displays global variable V, and a button that
>launches modal VI B. In VI B, a command modifies global
>variable V. VI B's window is centered on the screen, but the
>indicator in VI A is visible. When modifying variable V from
>VI B, nothing happens on VI A' indicator until after I close
>VI B. Obviously this is not what I want to do...
>
>I tried to remove VI B's "modality" but this does make the
>problem disappear.
After carefully reading the docs, I ran many tests in order
to have two VIs, one caled by the other, to multitask
gracefully. As I said above, I never could make this happen,
particurlarly by enabling multithreading, affecting
different threads of execution to each VIs, playing on
execution priority, etc.
A friend who by profession is much more proficient with LV
than I am gave me the solution, and here it is:
VI A the caller should have two While loops, with a "WAit"
function of say 100ms; one loop is in charge of continuously
displaying global variable V on the indicator, the other of
calling VI B.
VI B itself consists of a while loop where a command feeds
and modifies global variable V. B is modal and centered, so
it won't hide the indicator on A.
This indicator is correctly updated on A when V is modified
on B.
There is a problem, though: in VI A, the two loops cannot be
exited under the action of an "armed" button (VI won't
compile). One must use a simpler button type.
One things to be noted is that *this architecture works even
with multithreading disabled in LV!!!*.
Why this works at al is beyond me, but I would appreciate
explanations however.
For now I can go back to programming my stuff the way I like
(well, the way the client said it should be programmed 8-)
Many thanks to the two persons that tried to help me.

VB Application freeze after teamviewer close

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