VC 019 - found a NEW solution !!

Hi all,
I was stuck on VC019 error with BT Sports on my PC (while it was woprking fine on a MacBookPro and the App was working fine too on my Android phone). I followed all the step in the procedure described in the sticky post in this forum (Top tips for Silverlight Issues with watching BT Sports) but without any result.
Then I recalled that for technical reasons I had to force monitor detection for Intel HD graphics and to do so I had to make Windows 7 think I have 2 displays (even if I only have one), the second display being an extension of the first one.
So bottom line, windows thikns I have 2 displays and this seems to confuse Silverlight.
As soon as I switch back to single display (press Windows + P and select "Computer only" in the pop-up), BT Sports work !!
So if you do have multiple displays (or if like me you're making Win think you have multiple displays), switch to single display to watch BT Sports.
@Forum moderators: you may want to make this sticky or to add this in the existing sticky post describing how to fix issues.
MaX.
Solved!
Go to Solution.

Hi HornetMaX,
Thanks for posting, great advice
PaddyB
BTCare Community Mod
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    Hi HornetMaX,
    Thanks for posting, great advice
    PaddyB
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    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

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