Vendor Management with Service Industry

Hello!!
I was wondering if you guys could tell me what SAP material types do your companies use for materials/services like warranties, software install, insert (product information/usage instructions/promotion printed, folded and inserted into the package with the product). I'm assuming that any labor costs, travel, etc. related to repair are DIEN. Do you use any other SAP material types for repairs?
I'm trying to figure out what would be the most suitable material types for above items.
Also How's the VEndor management comes in into the Service industry like IT Services.
Thanks in Advance!!!
Rajesh.M

Hi Rajesh,
As such for services, material type is DIEN, or may be without material number, but using the material groups...but for usage instrcutions/promotion material, material type will be NLAG or UNBW (Non-stock and Non-Valuated respectively).
BR,
Krishna

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Commitment
Definition
Identifies costs that will be incurred in the future for materials and services that you have requested or ordered. Commitments reserve funds that will become costs at a future date.
Use
On the account assignment objects, Commitments Management portrays the cost side of the procurement process for MM Purchasing. The costs incurred are assigned to business objects, such as orders, cost centers, or projects.
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Order Commitment:
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Project Commitment:
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Financials ® Controlling ® Internal orders ® Manual Actual Postings On Internal Orders.
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Financials ® Controlling ® Cost Center Accounting ® Manual Actual Postings.
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Integration
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How do we map SAP B1 Solutions for service Industry.
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My client gives warehouses on rent to their customers to store their Inventory. My client provides the Labour required for that particular warehouse and transportation if required.
Scenario 2. (3PLS) (Third Party Logistics Services)
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Shashi
Edited by: shashi mantripragada on Jun 29, 2009 12:24 PM

Hi,
We can have work solution for this service process mapping.
Any work around solution in B1 there has to be financial implication on that. So we have to be very careful on defining GL Account Determination and its financial implication.
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Service Industry scenario

Hello Friends,
I am going to implement SD first time in airline industry, I think it is going to be like service industry scenario,
Will you please let me know how the service order is created, How the process flow goes on?
Which are the transactions involved in it?
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Sadanand.

Hi,
Process Flow
This scenario includes the following process steps:
Creating a service notification
Changing the service notification (optional step)
Check the task list
Creating a sales order
Change the sales order
Changing the service order
Time recording
Confirming time to the service order (optional step)
Confirming the materials used
Creating resource-related billing request
Creating the invoice for the billing memo request
Closing the service order u2013 technical complete
Key Points
Service Order
Definition
Short-term agreement between service provider and service recipient, in which one-time services are ordered by the service recipient and resource-related billing performed upon completion.
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Header data
Location and account assignment data
Object data
Settlement data
Operation data
Component data
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Monitor the execution of services
Enter and settle the costs which arise from the services
The data for the service order is entered in the history and is important for evaluations and future planning.
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Structure
A service order contains operations that describe the individual work steps. An operation can be divided into sub-operations for greater detail.
Spare materials and utilities, which are required for service work, can be planned in the operation.
Integration
Using the "worklist for notifications" for a maintenance or service order, you can group together similar notifications for processing. For more information, see Completion Confirmation.
Services at several similar objects installed at the customer can also be processed using a service order.
Regards,
Murthy

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Hi all~
I'm beginner in SNC.
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SMI
======================================================
http://www50.sap.com/businessmaps/1D59B26B277611D5B359000102ACA9A3.htm
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======================================================
VMI
======================================================
[http://www50.sap.com/businessmaps/459B5C21A96411D3870B0000E820132C.htm|http://www50.sap.com/businessmaps/459B5C21A96411D3870B0000E820132C.htm]
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======================================================
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Thank you.
SKY.

Hello ,
To add to above two answers,in SNC supply chain is as follows.
SUPPLIER -
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Basically SMI and VMI are mirror image of each other.
Hope it will help.
Regadrs
Rahul

Vendor Management with Service Industry

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