VenteeRo infection cannot be removed by resetting Firefox.

Firefox is infected with venteerRO.
This causes popups to an Arabic site www.arabyonline.com and puts venteerRo as the main search engine. Resetting Firefox helps for about 5 minutes.
It also tries to change my homepage but other software protects this.
How do I remove this problem disease?

If new profiles become infected, there probably is malware outside of Firefox that is changing your browser settings, or at least there is an externally installed add-on.
Could you try the tools in this article: [[Troubleshoot Firefox issues caused by malware]].

Similar Messages

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    My concern is certain plugins I've added; do those get tossed in the reset? If yes, is there any way to preserve them before the reset?
    Thanx!

    I'm pretty sure the addons are removed when resetting Firefox. You can either make a list and manually reinstall them afterwards, or use the Sync feature to transfer them over.

  • Hi! I downloaded a plug-in that slowed Firefox, even after I removed it. I reset Firefox, during reset my computer went black. Now it won't open. Help!

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    Do you have JSON backups that Firefox keeps in the bookmarkbackups folder?
    If you use the Time Machine then you can try to restore the places.sqlite file.
    *http://www.apple.com/support/timemachine/
    *https://support.mozilla.org/kb/Recovering+important+data+from+an+old+profile
    *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  • How to reset firefox without openning the firefox as after repeated installation it fails to start and gives error message " Your Firefox profile cannot be load

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    I dont know why this message has appeared. i have tried uninstalling and reinstalling firefox after completely deleting all files and folders of mozilla from program files and registry.Despite of that firefox will not start and keep giving error message. i can not reset firefox without openning firefox.Profile does not open in window search.
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    Does that Profiles/2tt76737.default still exist?
    Create a new profile as a test to check if your current profile is causing the problems.
    See "Creating a profile":
    *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
    *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
    If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.
    *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  • Cannot reset Firefox.

    When I start Firefox, it comes up with Yahoo, NOT with the Firefox default. If I try to reset Firefox, I get the "Well this is embarassing" response, and cannot reset. I have gone to the Control Panel and deleted Firefox, and then downloaded and re-installed FIrefox from the Mozilla Foundation site, and still the problem persists. I cannot get rid of Yahoo.
    As an aside note, Chrome is working OK. When I start up Chrome, I automatically open four tabs. From time to time, Chrome opens a fourth tab ... and it is Yahoo. I can go to Settings and delete the fourth tab, and everything is OK for a while, but eventually the fifth tab pops up again, and I have to delete it again. Don't know if these are related problems, but I don't believe in coincidence.
    I use WebRoot security, and have scanned my PC and removed any and all threats. As far as WebRoot is concerned, my PC is clean.

    You can check for recently installed suspicious or unknown extensions.
    Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
    *Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
    *Do NOT click the Reset button on the Safe Mode start window
    *https://support.mozilla.org/kb/Safe+Mode
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

  • I had to reset Firefox and now cannot find the calendar, how do I get it back?

    I was removing files associated with web.longfintuna.com from my PC. I then reset Firefox. When I open Firefox, all my email, bookmarks.etc. are there. However I cannot find the calendar. I had it before and now cannot locate it.

    When you reset Firefox then a new profile is created and some personal data (bookmarks, history, cookies, passwords, form data) is automatically imported and the current profile folder will be moved to the desktop (Old Firefox Data).
    You will lose extensions and other customizations (toolbars, prefs) that you've made.
    It is possible to recover more data from the old profile, but be cautious not to copy corrupted files to avoid carrying over the problem.
    *https://support.mozilla.org/kb/Recovering+important+data+from+an+old+profile
    *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  • I cannot print out a webpage when viewed with firefox. I've removed and reloaded firefox. Same issue.

    I cannot print out a webpage when viewed with firefox. I've removed and reloaded firefox. Same issue. Printer program drop down indicates printer is offline. I bring up the same page with IE and no problem. Prints out no problem.

    Try the '''''reset''''' described here: <br />
    http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

  • How do I remove appshat when resetting firefox doesn't work???

    I have went through control panel and uninstalled anything from that day that I had installed. I also went and reset firefox. I also went and removed it from the add-ons Manager tab. I don't know what else to do really. Any help will be greatly appreciated. Thank you for your time.

    Hello,
    Try following the guide here:
    * http://malwaretips.com/blogs/appshat-virus-removal/
    It seems you may need free antimalware tools such as :
    * [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
    * [http://general-changelog-team.fr/en/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner AdwCleaner] (for more info, see this [http://www.bleepingcomputer.com/download/adwcleaner/ alternate AdwCleaner download page])

  • I changed my main page to Outlook. Now as soon as Firefox comes up and Outlook starts, it freezes. I cannot even get to the Firefox options to reset them.

    I had made some changes to Firefox this morning, including changing the start-up page to Outlook. Now as soon as Firefox comes up and Outlook starts, it freezes. I cannot even get to the Firefox options to reset them.

    To start Firefox up with a blank page with a blank page instead of your home page, you can type or paste the following in the "Run" dialog, or maybe in the charms bar search box (I haven't tested that):
    firefox.exe "about:blank"
    I'm not sure why Outlook.com -- which should redirect to the Live Mail login page if your previous session cookies have expired -- would freeze Firefox.

  • I cannot send gifts in Family Farm since I reset Firefox

    I reset Firefox to fix a slow loading problem (which is better), but now I cannot send/receive gifts in Facebook game Family Farm. The gifting works when I use a different computer, so I know the problem exists on my computer where I did the reset.

    Please check if all your plugins are up-to-date. To do this, go to the [http://mozilla.com/plugincheck Mozilla Plugin Check site].
    Once you're there, the site will check if all your plugins have the latest versions.
    If you see plugins in the list that have a yellow ''Update'' button or a red ''Update now'' button, please update these immediately.
    To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.

  • My iPhone crashing after latest IOS Update. Screen is not working anymore. I cannot use buttons, the screen is freezing up.Only thing I am able, is to 'restart' the phone. Now it does it after 5 minutes itself! Already removed en reset phone, no success!

    My iPhone crashing after latest IOS Update. Screen is not working anymore. I cannot use buttons, the screen is freezing up.Only thing I am able, is to 'restart' the phone. Now it does it after 5 minutes itself! Already removed en reset phone, no success!
    Can anyone help me?

    Hi there Cinthia88,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/ts3281
    -Griff W.

  • Iam infected with a adnet or vonteera virus how to remove it from firefox please help me , norton kaspersky malware bytes all failed

    please help , when ever i open hotmail or facebook a adnetwork.us page open , i read on google it helps hackers to steal data , please help me how to uninstall i have norton internet security which dosnt even detects it , malware bytes keep detecting it i delete it , but still it comes back, please help

    hello, if you suspect you have adware on your system, please perform all these steps:
    # [[Reset Firefox – easily fix most problems|reset firefox]] (this will keep your bookmarks and passwords)
    # afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
    # finally run a full scan of your system with different security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] and [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner] to make sure that adware isn't present in other places of your system as well.
    [[Troubleshoot Firefox issues caused by malware]]

  • I cannot right click without the browser freezing for at least 3-5 seconds. I disabled add-ons and reset firefox - same issue.

    I can't right click anywhere in the browser without the browser freezing for at least 3-5 seconds.
    I disabled all the add-ons.
    I reset firefox.
    issue is still there.

    Create a new profile as a test to check if your current profile is causing the problems.
    See "Basic Troubleshooting: Make a new profile":
    *https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile
    There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
    If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
    See:
    *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  • I have followed the instructions to enable cookies several times, and have even reset Firefox to default settings, but cannot log into Google+?

    Whenever I try to log into my Google+ account, I am getting an error that says "Browser cookies functionality is turned off, please turn on".
    I have followed the suggested steps,and my cookies are set up the same way they always have been, I have even reset Firefox to its default settings twice, but nothing helps, Google Keeps saying my cookies functionality is not turned on??

    '''Try the Firefox Safe Mode''' to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.''
    ''(If you're not using it, switch to the Default theme.)''
    * You can open the Firefox 4.0+ Safe Mode by holding the '''Shift''' key when you use the Firefox desktop or Start menu shortcut.
    * Or use the Help menu item and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
    ''Don't select anything right now, just use "'Start in Safe Mode"''
    ''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again.''
    '''''If it is good in the Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one.
    Please follow the [[Troubleshooting extensions and themes]] article for that.
    ''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''

  • Trying to reset firefox to original default but cannot find the firefox button to start process

    Why can't I find the firefox button that you refer to in how to reset firefox?

    You get the orange Firefox menu button when the menu bar is hidden.
    *Firefox menu button > Options
    *View > Toolbars (press F10 to display the menu bar)
    *Right-click empty toolbar area
    See also:
    *https://support.mozilla.org/kb/how-do-i-get-firefox-button
    *https://support.mozilla.org/kb/Menu+bar+is+missing
    What kind of problems do you have that you want to reset Firefox?
    When you reset Firefox then a new profile is created and some personal data (bookmarks, history, cookies, passwords, form data) is automatically imported and the current profile folder will be moved to the desktop to an "Old Firefox Data" folder.<br />
    Installed extensions and other customizations (toolbars, prefs) that you have made are lost and need to be redone.
    It is possible to recover more data from the old profile, but be cautious not to copy corrupted files to avoid carrying over the problem.

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