Verbinding met iTunes Store mislukt.

Al een tijdje krijg ik, als ik een app wil aanschaffen of apps wil updaten na het inloggen de melding: Verbinding met iTunes Store mislukt.
Het is heel lastig. Mijn Apple id is goed, maar toch verschijnt deze melding op mijn iPhone en op mijn Ipad.
In een telefoonwinkel adviseerde men mij contact op te nemen met Apple Nederland. Mijn iTunes account zou gereset moeten worden.
Mijn vraag is nu: Wie kan mij helpen?
Nico

Ik had hetzelfde probleem; inloggen in de appstore mislukte zonder duidelijke reden.
De oplossing van Ozzynl geprobeerd, maar dat werkte niet.
Vervolgens in instellingen geprobeerd om daar mn apple ID opnieuw in te vullen( dus door uit te loggen).
Ook dit lukte vervolgens niet om me opnieuw in de instellingen aan te melden.
Vervolgens heb ik mijn iPad gereset (home knop + startknop boven op), waarnaar ik wederom geprobeerd heb om in mijn instellingen met mijn apple ID opnieuw in te loggen. Dit maal lukte het wel, en vervolgens lukte het ook om weer apps te downloaden in de app store!
Oplossing die voor mij werkte was dus simpelweg mijn iPad resetten!
Succes!

Similar Messages

Verbinding met App Store mislukt.

Ik heb een probleem met de app store en itunes store op mijn Ipad, bijna iedere keer als ik de App Store open krijg ik de melding Verbinding met App Store mislukt, heel soms opent hij wel gewoon de App Store maar als ik vervolgens iets wil downloaden uit de App Store en ik dan vervolgens mijn Apple ID en wachtwoord heb in gevuld gebeurd er niks en krijg ik gewoon weer te zien wat de app kost.
Ik heb al geprobeerd in te loggen op mijn Apple ID via Instellingen > Itunes en App Store. maar als ik dan op 'Log In' druk na het invullen van mijn gegevens
veranderd alleen de tekst kleur terug naar grijs verder gebeurd er weer niks.
Ik heb ook geprobeerd mijn ipad opnieuw op te starten maar dit helpt allemaal niet.
Ik hoop dat iemand een oplossing weet.
Bij voorbaat dank,
Zwinkels

Google translate:
every time I want to update an app is connecting to iTunes store failed
See:
App Store Updates (but only Updates)...: Apple Support Communities
Could also be an Apple problem

Geen verbinding met Apple store

Ipad2 met WIFI verbinding, met werkende internetverbinding.
Kan desondanks geen goed contact leggen bij het patchen van apps
Telkens wordt de melding getoond geen verbinding met Apple store

Did you check your security software settings?
iTunes for Windows: Troubleshooting security software issues
Did you try another USB cable or USB port?

Verbind met itunes, verbind met itunes

Good day,
When I open whattsapp, facebook or other apps which are allowed to use my push notifications there is a problem. I need to connect to itunes. is there any way I can fix this?
Stephan

You will need to connect the iPad to the computer's iTunes that you normally sync to and you should then be able to reset the iPad and restore/re-sync your content to it (http://support.apple.com/kb/HT1212) - you may need to put the iPad into recovery mode in order to be able to reset it : http://support.apple.com/kb/ht1808
If you do it via a different computer then :
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.

Help Itunes cannot connect to itunes store network time-out

Diagnostics:
Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
Acer Aspire L3600
iTunes 9.2.1.5
QuickTime 7.6.7
FairPlay 1.8.20
Apple Application Support 1.3.1
iPod-updaterbibliotheek 9.2d4
Cd-stuurprogramma 2.2.0.1
Cd-stuurprogramma-DLL 2.1.1.1
Apple Mobile Device 3.1.0.62
Apple Mobile Device-stuurprogramma 1.49.0.0
Bonjour 2.0.2.0 (214.3)
iTunes-serienummer 510CB457A506EB7D
Huidige gebruiker is een beheerder.
De huidige lokale datum en tijd zijn 2010-08-26 10:05:40.
De veilige modus van iTunes is niet actief.
Door WebKit versnelde samenstelling is ingeschakeld.
HDCP wordt niet ondersteund.
Videoweergave-informatie
Intel Corporation, Intel(R) G33/G31 Express Chipset Family
Intel Corporation, Intel(R) G33/G31 Express Chipset Family
** Informatie over externe plugins **
Er zijn geen externe plugins geïnstalleerd.
** Tests netwerkverbindingen **
Informatie over netwerkadapter
Adapternaam: {2A8F53B8-89AE-48D7-9602-4A39B2468B8A}
Beschrijving: Intel(R) PRO/1000 PL Network Connection
IP-adres: 192.168.1.70
Subnetmasker: 255.255.255.0
Standaardgateway: 192.168.1.254
DHCP ingeschakeld: Ja
DHCP-server: 192.168.1.254
Lease verkregen: Thu Aug 26 08:02:43 2010
Lease vervalt: Fri Aug 27 08:02:43 2010
DNS-servers: 192.168.1.254
192.168.1.254
Adapternaam: {08CC1049-A7AC-4EFF-9D1B-20B0A7AFD73A}
Beschrijving: Atheros AR5007EG Wireless Network Adapter
IP-adres: 0.0.0.0
Subnetmasker: 0.0.0.0
Standaardgateway: 0.0.0.0
DHCP ingeschakeld: Ja
DHCP-server:
Lease verkregen: Thu Jan 01 01:00:00 1970
Lease vervalt: Thu Jan 01 01:00:00 1970
DNS-servers:
Actieve verbinding: LAN-verbinding
Verbonden: Ja
Online: Ja
Gebruikt modem: Nee
Gebruikt LAN: Ja
Gebruikt proxy: Nee
SSL 3.0-ondersteuning: Actief
TLS 1.0-ondersteuning: Actief
Informatie over de firewall
Windows-firewall is ingeschakeld.
iTunes is actief in de Windows-firewall.
Verbinding met Apple website is geslaagd.
Verbinding met iTunes Store is geslaagd.
Beveiligde verbinding met iTunes Store is geslaagd.
Beveiligde verbinding met de iPhone-activatieserver is geslaagd.
Laatste geslaagde toegang tot iTunes Store: 2010-08-26 09:48:14.
** Tests cd/dvd-stations **
Geen stuurprogramma's in LowerFilters.
UpperFilters: NTIDrvr (1.0.0.6), GEARAspiWDM (2.2.0.1),
E: PIONEER DVD-RW DVR-K06RS, Rev 1.06
Station is leeg.
** Tests aangesloten apparaten **
iPodService 9.2.1.5 is actief.
iTunesHelper 9.2.1.5 is actief.
Mobiel Apple apparaat service 3.1.0.0 is actief.
Universal Serial Bus-controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Het apparaat werkt goed.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Het apparaat werkt goed.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Het apparaat werkt goed.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Het apparaat werkt goed.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Het apparaat werkt goed.
FireWire-hostcontrollers (IEEE 1394):
Texas Instruments OHCI Compliant IEEE 1394 Host Controller. Het apparaat werkt goed.
Informatie over aangesloten apparaten:
iPhone van Lobke, iPhone 3G gebruikt firmwareversie 4.0.2
Serienummer: 87834A9XY7K
Meest recente momenteel niet aangesloten apparaten:
iPod shuffle (tweede generatie) gebruikt firmwareversie 1.0.2
Serienummer: 4H7243UCVTE
** Synchronisatietests apparaten **
Synchronisatietests geslaagd.

We need more information. Error messages? Exact wording of them. What does it do when you try to connect?
Have you also reviewed http://support.apple.com/kb/TS1368 ?

Verbinding met youtube mislukt

Als ik mijn originele youtube app probeer te openen krijg ik de melding "verbinding met youtube mislukt". De iPhone is nog gee week oud en is eem vervanging voor een oud toestel, waarvan ik een reservekopie heb geïnstalleerd.
Als ik whatsapp opstart krijg ik de melding "open iTunes om pushberichtgeving te gebruiken" ik krijg ook geen meldingen van nieuwe berichten tot ik whatsapp handmatig open.
Soft/hard resets werken niet en apps opnieuw installeren ook niet. Kan iemand mij helpen?

Ik had hetzelfde probleem; inloggen in de appstore mislukte zonder duidelijke reden.
De oplossing van Ozzynl geprobeerd, maar dat werkte niet.
Vervolgens in instellingen geprobeerd om daar mn apple ID opnieuw in te vullen( dus door uit te loggen).
Ook dit lukte vervolgens niet om me opnieuw in de instellingen aan te melden.
Vervolgens heb ik mijn iPad gereset (home knop + startknop boven op), waarnaar ik wederom geprobeerd heb om in mijn instellingen met mijn apple ID opnieuw in te loggen. Dit maal lukte het wel, en vervolgens lukte het ook om weer apps te downloaden in de app store!
Oplossing die voor mij werkte was dus simpelweg mijn iPad resetten!
Succes!

What is the "Relevance" meter in iTunes store?

Here's our podcast: http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=190110077
Our show is about Fantasy Football. If you search the iTunes store for Fantasy Football, you'll see that our popularity "meter" is pretty strong but why is the "relevance" meter so low? How do we get that higher? What does it mean?
Any help would be appreciated!
Thanks!

Well, it's probably a bunch of Apple voodoo that calculates those high scores, but...
Do you have any keywords listed in the channel info and item info sections of your RSS feed? If not, start there.
Next, you might want to expand the text for the show description. Make it longer than 6 words, and try to fit "fantasy football" in there a few times (it's only in there once right now). Maybe mention who the hosts are, and why people should care about them.
I don't know if it really matters, but it may help to fit "fantasy football" in each of the episode desriptions. Think of this as optimizing your website so that search engines will hit on certain keywords.
Who knows. At least your popular!
Jon
Dual 2.3 G5 4BG RAM Mac OS X (10.4.6) The Rest of Everest Video Podcast therestofeverest.com

Verzenden van bericht mislukt. Het bericht kon niet worden verzonden omdat de wachttijd voor de verbinding met SMTP-server smtp.ziggo.nl is verlopen. Probeer he

I really hope you can answer this question in Dutch. Since a couple of weeks I can't send any e-mails. I didn't change anything in my settings; it just wasn't working anymore. As soon as I try to send an e-mail, I get this message: 'Verzenden van bericht mislukt.
Het bericht kon niet worden verzonden omdat de wachttijd voor de verbinding met SMTP-server smtp.ziggo.nl is verlopen. Probeer het opnieuw, of neem contact op met uw netwerkbeheerder.' Meaning: Your connection with the SMTP-server smtp.ziggo.nl has expired.
I have two e-mailaccounts that I use in Thunderbird. With one of them I can still send e-mails (a gmailaccount). With the other (a home/ziggo-account) I can't. Receiving e-mails is no problem though.
Can you help me with solving this problem. I don't really have a lot of experience with these kind of things (especially when it's not my native language), so please keep it simple ;)
I hope to receive an answer soon.
Greetings,
Marjolijn

Cannot open itunes store

A problem more ppl have to deal with as i can see on this forum, but none of the info i found here helped me so far.
When i try to open the store in Itunes on my PC (Win XP), it tries to load, but stops after a while and leaves me with a blanc screen (well, it's says 'Itunes store' in big, but i geus that's just the background). It doesn't give any errors or what so ever. besides that, my internet connection shuts down when opening Itunes . Well, it is still there, but my browser won't even open a simple website anymore. When Itunes is closed again, browser isn't a problem anymore
My OS is up to date, i'm not using any Norton products (or did so in the past) and didn't had this problem before, only after the last update. Didn't install any significant new software that in any way should or could intervene.
I already tried the following:
-uninstall and re-install Itunes (latest version)
-Uninstall and re-install all apple-products, including Itunes
-scanned the system on virusses, mallware or any of that stuff, register-errors etc.etc.
-check/disable firewall (well, firewalls actually)
-check/disable proxy settings (and i don't even use a proxy)
-deleting the Itunespref-file
that's about all the possible solutions i found that might work, but non of them did.
diagnostics on network (sorry, in dutch, ask if u don't understand and i'll translate. i already translated some parts which i thnk are usefull. the bottom part says that all connectivity-tests succeeded, which is odd, cause it obviously doesn't work):
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
Dell Inc. Dell DXP061
iTunes 10.5.3.3
QuickTime 7.7
FairPlay 1.13.37
Apple Application Support 2.1.6
iPod-updaterbibliotheek 10.0d2
Cd-stuurprogramma 2.2.0.1
Cd-stuurprogramma DLL 2.1.1.1
Apple mobiel apparaat 4.0.0.97
Apple Mobile Device-stuurprogramma 1.57.0.0
Bonjour 1.0.6.2 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote-inzending 1.9.5.143
Gracenote-DSP 1.9.5.45
iTunes-serienummer 0012A794069DCED8
Huidige gebruiker is een beheerder. (current us is administrator)
De huidige lokale datum en tijd zijn 2012-02-24 00:40:00.
De veilige modus van iTunes is niet actief. (secure mode is not active)
Door WebKit versnelde samenstelling is ingeschakeld.
HDCP wordt niet ondersteund.
Core Media wordt ondersteund.
Videoweergave-informatie
NVIDIA GeForce 7900 GS
**** Informatie over externe plugins ****
Er zijn geen externe plugins geïnstalleerd.
iPodService 10.5.3.3 is actief.
iTunesHelper 10.5.3.3 is actief.
Apple Mobile Device service 3.3.0.0 is actief.
**** Tests netwerkverbindingen ****
Informatie over netwerkadapter
Adapternaam:          {7473A6D0-8985-44D0-ACF5-2CCE231398FC}
Beschrijving:          Sitecom 300N USB adapter X2 WL-344 - Pakketplanner-minipoort
IP-adres:          192.168.0.101
Subnetmasker:          255.255.255.0
Standaardgateway:          192.168.0.1
DHCP ingeschakeld:          Ja
DHCP-server:          192.168.0.1
Lease verkregen:          Fri Feb 24 00:17:54 2012
Lease vervalt:          Mon Feb 21 00:17:54 2022
DNS-servers:          8.8.8.8
                    8.8.4.4
## this is actually google's public DNS, which i read on some forums could help resolve connectivity problems in Itunes, don't ask me why... problem was there before setting this and still is now... so guess it didn't had any influence
Adapternaam:          {C72008F0-313E-4D47-AEC8-7276201C9E6A}
Beschrijving:          Intel(R) 82566DC Gigabit Network Connection - Pakketplanner-minipoort
IP-adres:          0.0.0.0
Subnetmasker:          0.0.0.0
Standaardgateway:
DHCP ingeschakeld:          Ja
DHCP-server:          192.168.1.1
Lease verkregen:          Sat Jan 02 10:49:27 2010
Lease vervalt:          Sun Jan 03 10:49:27 2010
DNS-servers:
Actieve verbinding:          LAN-verbinding
Verbonden:          Ja
Online:                    Ja
Gebruikt modem:          Nee
Gebruikt LAN:          Ja
Gebruikt proxy:          Nee (no)
SSL 3.0-ondersteuning:          Actief
TLS 1.0-ondersteuning:          Actief
Informatie over de firewall
Windows-firewall is uitgeschakeld. (disabled)
Verbinding met Apple website is geslaagd. (succes)
Verbindingspoging om te zoeken in de iTunes Store is geslaagd. (succes)
Verbindingspoging om aankopen te doen in de iTunes Store is geslaagd. (succes)
Verbindingspoging met de iPhone-activatieserver is geslaagd. (succes)
Verbindingspoging met de firmware-updateserver is geslaagd. (succes)
Verbindingspoging met de Gracenote-server is geslaagd. (succes)
Laatste geslaagde toegang tot iTunes Store: 2012-02-24 00:38:17.
My pc easily meets all the system requirements for the latest version.
no problem accesing the store on iphone or ipad using the same network
does anyone has some briljant ideas, cause i'm running out of them!

ok, i'm stunnend.
apparently there was something that resolved the issue, the store works fine now... have been hacking around on this for days, and now, just at once. only thing i did (and i did that before, naturally, it's one of the first things you trie) is disable my antivirus software. It runs perfectly with antivirus enabled now to....beats me...
anyway: resolved!

How can I get music REMOVED from iTunes Store?!

I manage a band who has never been signed to a record label however, they had a distribution deal which has since expired and the company went under. Apparently they put a CD up of my band on iTunes Store and items look to have been purchased as the Popularity "meter" is maxed out on some. Where the money is going outside of Apple's cut... who knows. But how can I get my band's music removed from iTunes' Store? I can't find contact numbers anywhere. Thanks for any help!!
Rachel

I forgot to mention that the distributors with who we have an expired contract are no where to be found. yikes.

Safari wont load or itunes store or ping

Hi,
i have a windows 7 pc 64bit. Itunes store, safari and ping will not load. This also occurs on a windows 7 32bit pc on the same network. I have uninstalled/reinstalled all apple products. I definitly have the 64bit version of software on the 64bit pc and the latest versions of all software and i have disabled windows firewall and all spyware/antivirus programs. I have tried to email apple and they were hopeless and pathetic. I dont want to ring anyone at apple and email jsut went in circles.
Steve

I had the same issue on Vista and started researching this after being unable to sync my iPhone4 or access the iTunes Store after upgrading iTunes and Safari. Found a thread here that gave me the tip to uninstall ALL Apple software and then reinstall it all. This includes QuickTime, Application Support, Mobile Device Support, Bonjour, etc.
I tried uninstalling and reinstalling (and burning about 3 hours in the process) all the software I had uninstalled. However, after I had installed iTunes and before I installed Safari, I started iTunes to see if I could access the iTunes Store and I could!
Well, I thought I was on my way to full syncing and iTunes Store browsing pleasure..."must have been a bad install" I said and promptly reinstalled Safari as well.Once that was done, I started up iTunes and was met with the same blank iTunes Store screen, and was unable to sync my iPhone. Sigh.
So - uninstalled all Apple software again and resinstalled JUST the iTunes package. This time around, full success with iTunes Store and iPhone syncing!
Obviously, a browsing engine/rendering failure on the part of Safari that doesn't impact the browser in iTunes until Safari is installed.
1. Uninstall all Apple software
2. Reinstall ONLY iTunes package

ITunes Store = inaccurate search results?

A couple of our listeners have found that our podcast - which has been featured in and carried by the iTunes store for over two years - is no longer showing up in search results.
As an experiment I just fired up iTunes, went to the iTunes store and searched for 'This Reality Podcast'.
I was very surprised to see a bunch of podcasts returned in the search, *none of which* had a matched result or met the search criteria. And our own show isn't featured.
Can someone tell me what on earth is going on here?
Thanks.

Clearly, if you then click on "show all" next to podcasts, yours shows up on the results, so it's not necessarily excluded, it's just that you're not in the top hits. Search engine optimization is always tricky as the criteria are not always published (for fear of people gaming it).
It could be that those others are simply clicked on more frequently when people use similar search terms (popularity is a common criterion). Could be that you're moved down the result set because of the explicit rating. I just don't know.
But I agree that there's something weird about the searching, that there should be some priority given for words in titles, or for the proximity of the words to each other (esp consecutively). Or it would be good if they supported the quoting of a search phrase, to get exact hits.
Hopefully someone else can give you better insights into the iTunes Store search engine's logic.
As an aside, I found it amusing, though, that when I searched for "reality" alone, you were higher up in the result set of podcasts than when I searched for "this reality podcast". It's very strange that a further qualification of a search got me further from my intended destination. Definitely indicative of some loose logic in the search tool.

Why is iTunes Store not allowing me to report problems w/ one of my downloads?

Am using Internet Explorer v11.0.9600.16428 On Windows 7 PRO w/ iTunes v11.3.1.8. As far as I know, these are the latest versions of both those programs.
Why is iTunes Store not allowing me to report problems w/ one of my downloads?

Clyde --
I don't have a problem viewing my purchase history. I have a problem getting support pages to work. Every time I go to get support, ie: reporting a problem with a downloaded song, my Internet Explorer 11 displays a message from the iTunes website that says I much have the latest version of Mozila, Firefox or Internet Explorer to use the support pages. Having met these requirements, why no can use support pages?

I keep getting an error cannot connect to iTunes store on my iPhone

I keep getting an error cannot connect to iTunes store on my iPhone

Can't promise it will fix it, but I tried everything mentioned on other boards to no avail.
What finally worked was resetting my AppleID password so that it met the new password requirements. I suppose it's worth trying that.

Only syncs in one direction and can't connect to iTunes Store

I'm having a few problems with my AppleTV:
My AppleTV only syncs from AppleTV back to my Powerbook; content doesn't get uploaded to ATV. Has worked previously for a couple of years without incident.
Attempting to fix wiped out all content from ATV; now no syncing occurs at all; iTunes does see ATV and "syncing" starts, but just seems to hang. Can stream to ATV though; so iTunes does see the ATV but no syncing. Since I lost all content on ATV decided to do a factory reset but it didn't help.
Have also tried syncing with ethernet cable, but was getting Port 3689 problems even though I wasn't using wireless and was only trying to transfer content via ethernet cable from Mac to ATV.
Now ATV won't see the iTunes store " iTunes Store unavailable try again later" message although I can view YouTube videos on ATV, so I know the internet connection is working. But I can access iTunes store from my computer directly; so I know that iTunes Store is working!
I think the ATV is great but it has caused me a lot of grief the past 2 days!
Thank you!
Matt

So one problem is solved..although I did a factory reset today (as a last resort), I neglected to do a software update to bring the ATV up-to-date. Once I did that, i can at least see the iTunes store from the ATV.
Syncing is still a problem, since I have no content on the ATV, since the factory reset, I don't know if it still will only sync one way (from ATV to computer). But it says its syncing now..although the capacity meter in iTunes is still showing up with nothing on it.
Matt

Verbinding met iTunes Store mislukt.

Similar Messages

Maybe you are looking for