Veriface no longer works after clean installation of Y410p

QuestionI have a Lenovo Y410p. I wiped the hard drive and lost Lenovo Veriface. I did a clean install of Windows 8.1 and redownloaded Lenovo Veriface. Unfortuantely Veriface no longer works. It doesn't install and when I try to run it it says that it can only run on Lenovo hardware. Can you please help?
AnswerAs we are not sure which resource that you downloaded the Lenovo Verfiface software, we recommend you to double check if you have the right copy
The link below is for Lenovo Veriface for your reference:
http://driverdl.lenovo.com.cn/lenovo/DriverFilesUploadFloder/39643/VeriFace_Win8.1.exe
A customer said it eventually works after using the Lenovo Verficace software as per the link provided above.

After pulling all my hair out of my head, i open the link above which was great, if you can understand Chinese but luck be good and I hit the right install button only to have a message saying " This software is not supported in the new Windows 10 and to contact the apps developer for assistance......This is a major disruption as I know that certain upgrades can deny installations and softwares to run and even alter registry values but for a Operating System to completely deny a software dedicated straight for Lenovo to operate is very troubling especially with Microsoft wanting to promote their HELLO version of face log in recognition software that to this date, can't even be installed or made to operate in the envioronment presently. I am not sure that if you directly install it from it's media that it would work. It shows in my windows old folder with the driver and the install exe being visible when when you try and install it..Nothing but a disrespectful message telling you that veriface can only be installed on a lenovo computer, which I had to just laugh at, cause that's what I have.

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AP0016.47b2.1e60#debug capwap client no-reload
CAPWAP ignore internal reload debugging is on
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Enter configuration commands, one per line. End with CNTL/Z.
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AP0016.47b2.1e60(config-if)#ip address 192.168.1.216 255.255.255.0
AP0016.47b2.1e60(config-if)#end
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*Mar 1 00:06:18.015: %SYS-5-CONFIG_I: Configured from console by console
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Extracting files...
c1240-k9w7-mx.124-25d.JA/ (directory) 0 (bytes)
c1240-k9w7-mx.124-25d.JA/html/ (directory) 0 (bytes)
c1240-k9w7-mx.124-25d.JA/html/level/ (directory) 0 (bytes)
c1240-k9w7-mx.124-25d.JA/html/level/1/ (directory) 0 (bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/appsui.js (557 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/back.shtml (506 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/cookies.js (5026 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/forms.js (17486 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/sitewide.js (16548 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/config.js (24933 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/stylesheet.css (3214 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/popup_capabilitycodes.shtml.gz (1015 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/filter.js.gz (1801 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/filter_vlan.js.gz (1461 bytes)
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extracting c1240-k9w7-mx.124-25d.JA/html/level/1/security.js.gz (957 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/vlan.js.gz (955 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/ssid.js.gz (4098 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/dot1x.js.gz (982 bytes)
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extracting c1240-k9w7-mx.124-25d.JA/html/level/1/ap_event-log.shtml.gz (4398 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/ap_home.shtml.gz (6949 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/ap_network-if.shtml.gz (4063 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/ap_network-map.shtml.gz (4356 bytes)
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extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/apps_button.gif (1211 bytes)
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extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/apps_button_current.gif (1206 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/apps_button_endcap.gif (878 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/apps_button_encap_last.gif (333 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/apps_button_last.gif (386 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/apps_button_nth.gif (1177 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/apps_leftnav_dkgreen.gif (869 bytes)
extracting c1240-k9w7-mx.124-25d.JA/html/level/1/images/apps_leftnav_green.gif (879 bytes)
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extracting c1240-k9w7-mx.124-25d.JA/html/level/15/dBm_mW_translation_table.shtml.gz (1509 bytes)
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extracting c1240-k9w7-mx.124-25d.JA/html/level/15/ap_network-if_ethernet.shtml.gz (4888 bytes)
*Mar 1 00:07:20.944: %CAPWAP-5-STATIC_TO_DHCP_IP: Could not discover WLC using static IP. Forcing AP to use DHCP...
*Mar 1 00:07:30.596: %DHCP-6-ADDRESS_ASSIGN: Interface FastEthernet0 assigned DHCP address 192.168.1.165, mask 255.255.255.0, hostname AP0016.47b2.1e60
*Mar 1 00:07:30.970: %CAPWAP-3-ERRORLOG: Invalid event 29 & state 4 combination.
*Mar 1 00:07:30.970: %CAPWAP-3-ERRORLOG: SM handler: Failed to process timer message.
*Mar 1 00:07:30.970: %CAPWAP-3-ERRORLOG: Failed to handle timer message.
*Mar 1 00:07:30.970: %CAPWAP-3-ERRORLOG: Failed to process timer message.
*Mar 1 00:07:30.970: %CAPWAP-3-ERRORLOG: Discovery interval timer expiry handler failed..
Translating "CISCO-CAPWAP-CONTROLLER.xxxx.net"...domain server (xx.xyz.176.zzz)
Translating "CISCO-LWAPP-CONTROLLER.xxxx.net"...domain server (xx.xyz.176.zzz)
*Mar 1 00:07:35.473: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
*Mar 1 00:07:36.486: %CAPWAP-3-ERRORLOG: Did not get log server settings from DHCP.
*Mar 1 00:07:36.589: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROLLER.xxxx.net
*Mar 1 00:07:36.690: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-LWAPP-CONTROLLER.xxxx.net [timed out]
Premature end of tar file
ERROR: Problem extracting files from archive.
archive download: takes 32 seconds
AP0016.47b2.1e60#

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D [09/Mar/2012:13:58:16 +0200] [Job 4683] usb_find_busses=0
D [09/Mar/2012:13:58:16 +0200] [Job 4683] usb_find_devices=0
D [09/Mar/2012:13:58:16 +0200] [Job 4683] STATE: +connecting-to-device
D [09/Mar/2012:13:58:16 +0200] cupsdMarkDirty(-----S)
D [09/Mar/2012:13:58:16 +0200] cupsdSetBusyState: newbusy="Dirty files", busy="Printing jobs and dirty files"
D [09/Mar/2012:13:58:16 +0200] [Job 4683] STATE: -connecting-to-device
D [09/Mar/2012:13:58:16 +0200] cupsdMarkDirty(-----S)
D [09/Mar/2012:13:58:16 +0200] cupsdSetBusyState: newbusy="Printing jobs and dirty files", busy="Dirty files"
I [09/Mar/2012:13:58:16 +0200] [Job 4683] Waiting for printer to become available.
D [09/Mar/2012:13:58:16 +0200] cupsdAcceptClient: 16 from localhost (Domain)
D [09/Mar/2012:13:58:16 +0200] cupsdReadClient: 16 POST / HTTP/1.1
D [09/Mar/2012:13:58:16 +0200] cupsdSetBusyState: newbusy="Active clients, printing jobs, and dirty files", busy="Printing jobs and dirty files"
D [09/Mar/2012:13:58:16 +0200] cupsdAuthorize: No authentication data provided.
D [09/Mar/2012:13:58:16 +0200] cupsdReadClient: 16 1.1 Get-Notifications 1
D [09/Mar/2012:13:58:16 +0200] Get-Notifications /
D [09/Mar/2012:13:58:16 +0200] cupsdIsAuthorized: requesting-user-name="irenke"
D [09/Mar/2012:13:58:16 +0200] Returning IPP successful-ok for Get-Notifications (/) from localhost
D [09/Mar/2012:13:58:16 +0200] cupsdSetBusyState: newbusy="Printing jobs and dirty files", busy="Active clients, printing jobs, and dirty files"
D [09/Mar/2012:13:58:16 +0200] cupsdReadClient: 16 WAITING Closing on EOF
D [09/Mar/2012:13:58:16 +0200] cupsdCloseClient: 16
D [09/Mar/2012:13:58:16 +0200] cupsdSetBusyState: newbusy="Printing jobs and dirty files", busy="Printing jobs and dirty files"
And this part keeps repeating every 5 seconds with different timestamp, until I delete the document from queue.
The CUPS ownership of the USB device file seems OK:
ls -l /dev/bus/usb/001/006
crw-rw---- 1 root lp 189, 5 Mar 9 14:17 /dev/bus/usb/001/006
I've been working on this problem since yesterday and now i'm stuck. Can someone please help?
EDIT
I think it's something related to the driver. If i change the driver to another printer model from CUPS the printer works. Prints garbage, but at least works. So this means that we have to wait for a new driver or what?
Last edited by otx (2012-03-09 14:21:27)

See if this is any help: https://bbs.archlinux.org/viewtopic.php?id=136415

Veriface no longer works after clean installation of Y410p

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