Verification email address no longer in use.
I've been trying to see verify my rewards card on my account but the verification email is going to an address that I no longer use or have access to. What can I do about this?
Good afternoon gamersrule3,
Thank you for taking the time to sign up for the forum!
From what I can see, your My Best Buy™ account is currently linked to a BestBuy.com account; however, the email address associated with that BestBuy.com account does not match the email address you registered with the forum, so an update of your information should help. Please send me a private message with the below information, by clicking on the blue button in my signature, and I will make sure everything is up-to-date.
Name
Phone #
Mailing address
Email address (old and new)
How to Link a My Best Buy™ membership to your BestBuy.com Account
I hope you have a great rest of your weekend.
Derek|Social Media Specialist | Best Buy® Corporate
Private Message
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Delete the iCloud account associated with an old email address no longer in use...Help!
I am trying to delete the iCloud account on my iPhone that is associated with an old email address no longer in use, so I can set it up with my new email address. I am unable to delete the account until I turn off "Find my iPHone" which it won't let me do unless I log in under the old email address..... Problem is, I don't remember the password for the old address/account. It is no longer functional so I cannot request a reminder. I've already updated my iTunes/Apple ID with my new email address. I'm stuck!! Help!
You remember the answers to the security questions or you call Apple, talk to someone in account security, and prove to them that you own the account.
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I have not been able to verify my iCloud account as the verification has been sent to a previous now defunct email address! How do I get iCloud to send the verification email to my present email address?
If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I upgraded to a iphone 4s,when they transferred my info to my new phone itunes did not recognize my apple id because it is a old email adress that is not now being used.
IF - you changed your ID - go to Settings>Store>Apple ID - tap the ID and sign out, sign in the the correct account. Apps that you purchased with the old ID have to be updated with that ID and are always tied to that old ID.
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My iPad has a different Apple ID than the Apple ID on my computer. The iPad Apple ID has an email address that I no longer use. If (while on the iPad) I go to My Apple ID and try to change or add the email address that I now use (and which already is my Apple ID on the computer), it won't allow me to add it. It says : "Email address is already verified for another Apple ID" I haven't really been aware of this as a problem until I tried (for the first time) to sync my iPad to the computer and became aware that certain things wouldn't transfer. What is the solution to this?
What are you having problems with ?
This post was about having updated the primary email address on an iTunes account via a computer - if you do that you might need to log out of the account on an iPad by tapping on the id in Settings > iTunes & App Store and then log back in with the updated version of the account for that email address change to be recognised on your iPad. If you don't log out and back in then an iPad (or iPhone or iPod Touch) might continue to show the old version of the iTunes account id. -
How do i change my primary Apple ID to my alternate email address?my primary email is no longer in use.
Becky...
Try here > Frequently Asked Questions About Apple ID -
I forgot my security question but my verification email address is no longer valid, what do I do?
I have never needed to answer my security questions, so the correct information slipped my mind. But my dilemma is the fact that the verification email address is no longer valid and I'm not sure how to get my verification.
Ok so you are unable to remember your security questions and the verified rescue email is no longer active.
The only other way to reset those would be to contact AppleCare for assistance. Follow the link below for the number in your country:
http://support.apple.com/kb/HE57 -
PLEASE HELP ME AS I HAVE FORGOTTEN THE AWNSERS TO MY SERCURITY QUESTIONS AND THEN WHEN IT SAYS THAT I NEED TO USE THE RECOVERY EMAIL ADDRESS IT NO LONGER WORKS AS IT WAS SHUT DOWN YEARS AGO SO PLEASE HELP ME PPPPPLLLLEEAAASSSSEEEE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!its for my apple account so i cant buy anything eather so please help me
If you don't have access to your rescue email account then you will need to contact iTunes Support or Apple to get them reset (you won't be able to change it until you can answer 2 of your questions)
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
I am trying to reset security questions but link being sent to email address no longer in use
If you don't have access to your rescue email account (you won't be able to change it until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/en-gb/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset you can then update your rescue email address for potential future use : http://support.apple.com/en-us/HT201356
Or if it's available in your country you could change to 2-step verification : http://support.apple.com/en-gb/HT5570 -
My current Apple ID, for which all of my content has been downoaded (e.g., music, apps) is associated with a work email address that I will no longer have access to in the near future. In my Apple ID account, I noticed I had two alternate emails listed, one is my .me account and the other is my .gmail account. I use my .gmail account, and it is the primary email I use with friends and family. I noticed both were not verified, and when I tried to, it said they were both associated with other accounts. I was able to log into a separate Apple ID account I must have set up at tone point with my .gmail, and I changed the email address to a new one I created. I also deleted the gmail account from any other Apple-relted account I could think of. I am still gettgin the same error message when I try to add it to my current Apple ID: "This email address is already in use or you may already have an Apple ID associated with this email address. Please try again or sign in using your existing Apple ID."
My concern is this: with FaceTime and now iMessage, it seems more important than ever that I am able to use my correct email address. With iOS5 beta, I cannot enter either my .gmail or.me accounts under "You can be reached for messages at:" as I get an error stating: Unable to verify email because it is already in use."
How can I remedy this issue and assign my .gmail account to my Apple ID?Re: Cant verify Apple ID
created by kelly218 in iTunes Store - View the full discussion
I just spoke with a technician at Apple. I hsven't been able to verify because the wife has the phone. but he said all that you need to do is:
1) Go to Settings --> iTunes Store and login with your Apple ID and pwd
2) Go to Settings --> iCloud and login with your Apple ID and pwd
seems that the phone requires you to login to the store first... -
the email address is alread in use or you may already have an apple id associated with this email address. please try again or sign in using your existing apple id............ PLEASE HELP ME
Hi all,
I tried this and it worked:
1) Visit My Apple ID at https://appleid.apple.com/.
2) Click the Manage your account link on the right sideof the page.
3) Enter the account name (Apple ID) and the password you used when creating the account.
4) Change the email address associated with your account.
5) Send new verification email
I also got this from apple CS for other things to try:
Please follow these steps to access your Apple ID accountinformation:
1) Visit My Apple ID at https://appleid.apple.com/.
2) Click the Manage your account link on the right sideof the page.
3) Enter the account name (Apple ID) and the password youused when creating the account.
4) Delete any duplicate email addresses associated withyour account.
5) Click the Save Changes button.
If you do not have duplicate email addresses on your account, it is possible that your email address is already being used withanother Apple ID. In order to verify your email address with the current AppleID, it will need to be disassociated from your other Apple ID. You can do thatby following these steps:
1) Visit My Apple ID at https://appleid.apple.com/.
2) Log in with your other Apple ID and password.
3) Select the Manage your account link.
4) Choose Name, ID, and Email Address from the left sideof the page.
5) Next to Primary Email Address, select Edit so that youcan change the email address associated with this Apple ID.
6) Once you've made the desired change, select SaveChanges.
7) Choose Sign Out from the top right of the page.
If you would like to have the verification email resentto you, please sign into https://appleid.apple.com/with the Apple ID you want to verify, and make sure there is not a typo in yourPrimary Email Address. Select the "Edit" link to the right of your email address to make corrections and then click the "Save Changes" button.Once the typo is fixed, or if there is no typo, click the "Resend"link under your email address.
If you still do not receive the verification email,please reply to this email with the email address that you intend to use onyour Apple ID.
Good luck!
Em -
How do I delete an ICloud acct on IPhone when the old email address no longer exists?
I changed my Apple ID password due to a phishing email and it started a downward spiral of issues. My original ICloud email address no longer exists. I have tried to sign out/in in itunes that worked but I cannot delete the ICloud account because the field is not editable for apple ID. I tried setting it back to the old email address to turn off Find my IPhone but it will nopt allow because the email address cannot be verified because it no longer exists.
To Delete an iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone. If you don't know the password for your old ID, or if it isn't accepted, and if your old ID is an earlier version of your current ID, temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. You should then be able to delete the old account. When done, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.
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So basically I need to confirm my identity but I can't because I can't remember the answers to my security questions. I scheduled a meeting with Apple, to see if they can fix it. Nod I would just reset them from my rescue email, but I don't know what that email is and it's also no longer in use.
Do you know of any way to fix this?You won't be able to change your rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
How can i change my verification email address
i used a foney email address but i didn't know it would have me verify it so how can i change the verification email address to send to a active email address. And i tried making a yahoo account for the foney email i used but yahoo says that email is not valid so any other ideas. please reply back really need help
You should be able to log into the account via the 'manage your apple id' button on http://appleid.apple.com and put a proper primary email address on the account ; or you can do it by logging into the account via the Store > View Account menu option on your computer's iTunes.
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I cannot download certain games because I do not recall the answers to my security questions when it asks if I am 17 years or older. In fact, I do not even recall being asked these security questions.
I tried to guess logical answers but now my iPad is threatening to lock me out. My second email is no longer in use as it has not been used for years and has seemingly expired.
Can you please help?If you don't have access to your rescue email account, or you don't have one on your account (an alternate/secondary email address is a different setting/address), then you will need contact iTunes Support or Apple to get the questions reset (you won't be able to change/add a rescue email address until you can answer 2 of your questions)
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down the page that you posted from to update/add a rescue email address for potential future use
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