Verification Genuine Software Verification Failure

I downloaded a trial version of Photoshop CS6 from the Adobe Download manager and when it tries to install it says that it's not an Adobe Genuine software and appears to be counterfit. Is there anything I can do about this?

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Similar Messages

  • CS6 Installation Failure - Adobe Genuine Software Verification Error

    I am trying to install CS6 as a trial version on my Windows8 laptop but keep being told that my software is counterfeit (" Installation Failure - Adobe Genuine Software Verification Error").
    I have uninstalled and re-downloaded it with no success, and the only forum post i can see on this suggests checking the date/time on the PC are correct (which they are).
    Any further ideas?  
    Many thanks

    Thanks very much for replying Mylenium - i found this before but it only contains a link to photoshopCC rather than CS6 unless I have missed it??.    I have bought a licence for the student/teacher edition of CS6 (which I am still waiting for) so presume that downloading photoshop CC wont work.  
    I have also tried the 'troubleshoot' link provided but couldnt find anything specific to this error.
    Has anyone successfully resolved this problem for CS6?
    Cheers

  • How can I resolve a "genuine software verification failure" during installation from DVD?

    I have a set of 3 DVDs from my organization that has volume-licensed Adobe CS6 Production Premium.
    I need to install it on a laptop that has no DVD drive.
    I can mount the ISO image of the first DVD disk as a network drive, and can then proceed through installation. When I am asked to "insert the second disk", I mount the second ISO image, and installation proceeds. In the process, I enter the serial number / key provided by our IT department and sign in with my Adobe ID.
    When installation finishes, however, I am informed there was an Adobe genuine software verification failure. The customer support link leads to this forum.
    How can I resolve this, please?
    I have searched the forums for related issues and can only find reports of similar problems for downloaded software. The advice there is to re-download the software. Should I expect my volume-license key to work for the downloaded software?
    Best regards,
    D Kreil

    Hi dkreil,
    Please refer the KB : http://helpx.adobe.com/x-productkb/global/digital-certificate-revoked-aam.html
    Regards,
    Ravi.

  • Genuine Software Verification Failure for Captivate 8

    Hello,
    I am curious about an error that keeps on occurring with the trial download of Captivate 8.
    I am working on a Company Machine, a Dell Precision Tower 7910, and I need to download a trial of Adobe Captivate 8. Upon the install it reaches 99% and then a dialogue box appears stating " Installation Flailed Adobe Genuine Software Verification Failure".
    I used the Google Chrome browser and installed the Captivate 64 bit for windows version from https://www.adobe.com/cfusion/tdrc/index.cfm?product=captivate
    I have a Creative cloud account that I signed into and used an administators username and password to approve the install onto the PC.
    What is the cause of this error and how can I resolve it?
    Best regards,
    Abraham Rivera

    Warning: "Adobe Genuine Software Validation Failure..." | Windows

  • Photoshop CS6 genuine software verification failure

    I purchased a disk copy (from a genuine retailer) of Photoshop CS6 Extended (educational version) which always freezes during installation (the progress bar does not move).
    After some time has passed I always receive the 'Genuine Software Verification Failure' message. I have attempted the installation multiple times, close all programs during install, multiple restarts, nothing seems to help.
    Could someone please help as after trying to install around 20 times without success Im getting fed up!
    My unit;
    ASUS PRO61S laptop
    O/S Windows Vista Premium

    Lon17,
    You can try downloading it from :
    http://trials2.adobe.com/AdobeProducts/PHSP/13/win32/Photoshop_13_LS16.7z
    Go to http://www.adobe.com/products/catalog.html, and Click on 'Try' for any application and then copy and paste the link below on the address bar
    Mac:
    http://trials2.adobe.com/AdobeProducts/PHSP/13/osx10/Photoshop_13_LS16.dmg
    Windows
    http://trials2.adobe.com/AdobeProducts/PHSP/13/win32/Photoshop_13_LS16.7z
    http://trials2.adobe.com/AdobeProducts/PHSP/13/win32/Photoshop_13_LS16.exe
    Cheers!

  • Unable to install Dreamweaver CS6 Upgrade ! from Hard Drive DUMP - Error : Adobe Genuine Software Verification Failure

    Hello,
    I am Unable to install Dreamweaver CS6 Upgrade  from CS4  from Hard Drive DUMP -
    Error :Installation Failed
    Adobe Genuine Software Verification Failure
    The product you are trying to install is not an adobe Genuine Software and appears to be counterfeit.
    Can any one help me with this issue. I earlier installed it from DVD but, i am unable to find DVD. I have a copy of full DVD Dump in network.
    Can someone help me fix the issue.
    Note: I have installed Dreamweaver CS4 with serial number.and am trying to install upgrade over cs4.
    Please help.
    Thank you,
    Sin

    It was because i was installing directly from network dump.
    I've managed to install and register software.
    Thanks and my problem is resolved.

  • Received error "Adobe genuine software verification failure

    Downloaded purchased CS6 Production Premium. During the installation I received error "Adobe genuine software verification failure.
    The product you are trying to install is not an Adobe Genuine Software and appears to be counterfeit.

    Try Warning: "Adobe Genuine Software Validation Failure..." | Windows

  • Adobe Genuine Software Verification Failure

    I bought and downloaded Photoshop Elements 13 ad Premiere Elements 13 upgrade. When installing Premiere I get "Installation Failed; Adobe Genuine Software Verification Failure"
    I entered the serial number sent to me in the purchase.

    Genuine Verification failure downloading or installing
    Mylenium

  • Adobe Genuine Software Verification Failure with PSE 13 DVD

    This is the third DVD I have purchased that tells me the same thing. I am running Windows 7, have plenty of room to load this product. Is there some missing file or something I need to do to get beyond this?

    Warning: "Adobe Genuine Software Validation Failure..." | Windows
    Genuine Verification failure downloading or installing | CS6

  • I got a adobe genuine software verification failure

    I have the upgraded cs6 premuim suite with license and was loading it on a bigger ssd (I had disabled the product on the smaller drive). It loaded fine, got the code # plus the code # from the previous version cs5.5. But now it won't let me get the updates on cs6, I got the adobe genuine software verification failure...now what?

    Warning: "Adobe Genuine Software Validation Failure..." | Windows

  • CS6 Genuine Software Verification Failed

    Hi All,
    I recently bought a disk copy of "CS6 Design and Web Premium"
    However whenever I try to install the software, I get an error stating "Genuine Software Verification Failure"
    Please let me know of the solution asap as I have already got the serial number from Adobe support

    Shankarprat please download a fresh copy of the installation files from http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html.

  • Adobe genuine software varification failure

    Hello.
    I'm try to install Adobe Design & Web Premium CS6 of KMUTNB license in the university network (i'm staff of KMTNB email:<e-mail removed by Moderator>).
    When the installer installed about 10% it show message "adobe genuine software varification failure. The product you are trying to install is not an adobe genuine software and appears to be counterfeit." and stop install.
    Please resolve my problem.

    Manish-Sharma,
    The Verification does not recognize the proper email address, used to sign-on the membership.The verification is trying to use an old account, which no longer exists, instead of the one established, for the membership, which is valid. I need Adobe CS6, it can't wait for trouble-shooting issues to keep arising. I made the mistake of recycling the original disks, thinking it was already replaced with a new version and corrupted, due to a hard disk crash. I need this software NOW and it's too costly, to purchase the boxed version, without a educational discount. I may use that discount in the future, but this project can't wait.
    Regards,
    Donna

  • Adobe Genuine Software Validation Failure

    Can't download Adobe Application Manager. Keep getting "Adobe Genuine Software Validation Failure: The product you are trying to install is not an Adobe Genuine Software and appears to be counterfeit." What do I do? I've tried several times and I keep getting the same thing.

    Check this link, it may help :-
    http://helpx.adobe.com/x-productkb/global/digital-certificate-revoked-aam.html

  • "Adobe Genuine Software Validation Failure" error?

    I just purchased InDesign and am trying to download it, but get this crazy error msg...
    "Adobe genuine software validation failure. The product you are trying to install is not an Adobe Genuine software and it appears to be counterfeit."
    And it doesn't give me any more options.
    Can you please let me know what to do? How can a product from its own site be "counterfeit"?

    Warning: "Adobe Genuine Software Validation Failure..." | Windows

  • Photoshop Elements 13 Installation Failed - Adobe Genuine Software Verification Failure

    I bought and downloaded Adobe Photoshop Elements 13 from Amazon, which would seem to be a legitimate source. Everything runs smoothly, and seems correct up until the point of installation, when this happens after the installation process reaches 99%. The message simply reads: "The product you are trying to install is not an Adobe Genuine Software and appears to be counterfeit." This doesn't seem right. What is going on? How can I successfully install Elements?

    Genuine Verification failure downloading or installing | CS6
    Mylenium

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