Verified credit card inf but app for audible books won't download
I changed my Apple password recently and as a result was asked to verify my credit card inf. Fair enough. I did this and then received a message to contact the Apple iTunes support page (the link specifically connected me to country selection). Bottom line is that it won't let me make any purchases. My credit card is absolutely fine so why is my download blocked?
If you got a message to contact iTunes Support then did you do so ? If not then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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The app shows the download bar at the bottom but nothing is happening. My app button is also grayed out.
I will request that your query be relocated to the iPhoto forum where knowledgeable iPhoto users will be able to assist you.
Ciao. -
Desktop app for Creative Cloud won't download from server.
Can't down load the creative cloud desktop app. get error sign from the installer i.e."we've encountered the following issues: the server is not responding currently. Please try after some time (Error code: 207) This error has come up for over a day, maybe two days now.
Errors 201 & 205 & 206 & 207 or several U43 errors
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
I have a I tune account but every time I try to download a free app it's keeps asking me for credit card details but when I put card details in it declines card and I can't turn payment apps off
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
Purchased ProCam XL 2 online this afternoon. Filled in all the boxes. Clicked OK. No download. No app. No confirmation. No email. Help.
Hello thstai,
It sounds like you wanted to purchase this app from the App Store, and you created an Apple ID, entered your credit card info, but have not yet been able to verify your Apple ID email address.
This article shows how to resend the verification email to that email address:
How to verify the primary email address for your Apple ID
When you first create an Apple ID (using your email address) a verification email will be sent to that address. If you sign in to your Apple ID from the link in that email, the email address will be verified as the primary email address for your Apple ID. You can also resend the email verification if the email address is not verified:
1. Sign in to My Apple ID to manage your account information.
2. Click Resend under Primary Email Address.
3. Verify your changes by following the link in the email you will receive from Apple and signing back in to your account.
From: Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/he68
If you have Junk or Spam folders setup I would check in there as well if you have not received your verification email for a bit in your Inbox.
Thank you for using Apple Support Communities.
All the best,
Sterling -
I live in Colombia, my apple ID and iTunes account are set in Colombia, but each time I try to register my Colombian credit card it tells me my credit card is not valid for the store. How can I fix this?
credit card it tells me my credit card is not valid for the store.
Hi Don ...
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article
The iTunes and Mac App Store are one in the same.
And check out this support article here > iTunes Store: My credit card's security code or zip code does not match my bank's records -
I am unable to update my App store Updations. the reason being billing problem asking to update payment method.Many a times i updated my credit card details but refusing from the system .how can i update my app store updations like Face book etc....Using ! phone 6plus .IOS8.3
What do you mean by 'refusing from the system', if you are getting an error message then what does it say ?
For a credit card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are. If it is and if you are getting a 'declined' message then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes Support (these are user-to-user forums) and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If when trying to download you are getting a message about a 'problem with a previous purchase' then that implies that iTunes wasn't able to collect the money for your last purchase. If that is the case then you won't be able to download anything else (including app updates) until you've paid off what you owe : Pay an unpaid balance in the iTunes Store - Apple Support
If you aren't getting the 'problem with a previous purchase' message then try logging into your account (not when trying to download something) and see if you get the 'none' option so that you can remove the card's details and be able to download updates to your apps : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support -
My AppStore can not download app. He said need to fill in credit card. But I got no credit card. And how I fill in? Please solve the problem. Thank you.
<Email Edited by Host>Hi Steve,
If you don't have a credit card for the billing information you may be able to use a gift card or another form of payment.
Please check out this article for details.
Why can’t I select None when I edit my Apple ID payment information? - Apple Support
Best,
Nubz -
Ok help It's still asking for a credit card in the App Store?
Help it's always asking for a credit card in the App Store even If I signed out""
You are required to provide credit card details to download apps be it free or paid.
Nothing will be deducted from your credit card if the app is free.
There will be a authorizing hold of US$1.00 to verify your account information. It will be credited back to your account later. -
Hello!After I've done my last softwere update I couldn't buy or get any free apps on the apps store.There was an error on my paymant method.I reintrodius my data for the credit card and again error for my credit card.I've changed the credit card and the same.why???????
I have tried all those things I even updated the software to the new iOS system and it still did fix my problem.
What happened is that my garage band looks like it will open then it shuts down.
I have lot of important things on my garage band and I'm afraid that if I uninstall it deleting it then reinstalling it all my work on it will be gone and I can't have that happen.
Everyday I am hoping that when i go to open the app that is will work but it doesn't it gets ready to turn on then it shuts off , the app doesn't even open all the way and turns off.
I really hope I don't have to erase it.
It'll say it's ,lading my songs then it shuts down .
If I waited for the App Store to come up with an update for garage band should I wait till then to update my app so it doesn't get damaged . I don't want to erase it and all my data get erased . I figured if I wait for an update then my garage band will reset itself but won't delete my data. I'm not sure if that will help. Is there anything you or anyone else might know that can help me with this matter ?
Thank you
Simachyahi -
I'm having APPLE ID. While using in app store it asks Credit Card details, but i'm not having credit card or any(as mention). How to download free apps. pls solve my problem
There are instructions on this page for how to create an account without giving a credit card number : http://support.apple.com/kb/HT2534 - i.e. select a free app an create an account when 'buying' it (this only works for new accounts, not for updating an existing account)
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i cant down load apps untile i put in a credit card number but i do not have one is there any way i can get around that
Create a NEW account/ID using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
More details of how:
http://ipadhelp.com/ipad-help-tips-tricks/how-to-get-free-apps-from-the-app-stor e-without-a-credit-card/ -
How to connect to iTunes apps, I do not, in July to conduct a credit card number, but not the button
Follow the steps in this article EXACTLY:
http://support.apple.com/kb/ht2534 -
I am based in India, how do i buy from the app store using an indian credit card? The app store is saying that my apple id is valid only for US purchases and that I need a US credit card!
snigdhachavan wrote:
so does this mean i cannot download anything from the app store.. ...
Not the US Store... if you are in India.
snigdhachavan wrote:
... i wanted to buy the Mac OS X Lion... how do i do the purchase?
http://www.apple.com/in/mac/app-store/ -
i use japan apple id to download app in japan app atore called puzzle&dragon and i use hk apple id to buything inside when i finish enter credit card ID but it said can'tcomplete my buying and ask me to contact ITunes store
Click here and request assistance.
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