Verify my payment even though the app is free ?
Why does apple keep asking to verify my payment even though the app is free and every time I'm verifying my payment info it keep saying declined even though all the information I have given them is correct?!? Please help me!!!
Hit the issue too and the following fixed it for me.
Settings->iTunes & App Store->apple ID->view apple ID->payment->re-enter all the credit card information especially the credit card number.
My guess is that after upgrading the stored credit card number gets messed up although it *looks* like it's still stored ok (e.g. still displaying the correct last 4 digits when the error happened and only asking for security code).
Hope this help!
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When I down load an app it is asking for a billing address even though the app is free after I enter the required details it does accept the post code
Try to set it up as new device, explained here:
How to back up your data and set up as a new device
Start without using the backup after the restore process, to rule out a software problem.
If the phone is working after that, use the backup to restore from. In case the problem comes back, your backup contained corrupt data and you'll have to start again without the backup. -
Whenever I go to download an app from the apple site I am asked to verify my credit card details especially when the app is free.
I also cannot seem to change the region globe thing down the bottom right corner.I have just read the "more like this" and got the anwser to my question.
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HT2534 even though downloading apps is free y does it ask for payment details
Hey why do i need to enter the payment details although the app is free?? Even though the option none is available do i still need to enter my address?? I just tried downloading an app.. Please help..
It's just confirming your payment details, it's not charging you anything.
So go ahead and re-enter them, as long as it's Apple asking you for them. -
Why do I have to sign in to the app store even though the download is free?
why do I have to sign in to the app store even though the download is free?
Because all content that you download from the iTunes stores is coated with your Apple ID.
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Just received a license renewal even though the product is free?
We have just received the following email and I wonder why? The Adobe help desk can't help but as it states the license is about to run out I'm a little concerned even though the products are free. Any help on this will be much appreciated.
Dear IT
We are contacting you because you applied for and received a license to redistribute the following Adobe Software on Apr **, 2014.
Adobe AIR
Adobe Flash
Adobe Reader
Adobe Shockwave
Your current license will expire on Apr **, 2015. To continue to distribute Adobe Software, you must reapply for a new license before the expiration date.
To reapply for a new license, please fill out the form located here:
https://www.adobe.com/cfusion/mmform/index.cfm?name=distribution_form&pv=fp
Please select all products in the form that you wish to renew.
Thank youHi simon604596,
Please see this page: Volume distribution | Adobe Reader XI.
The distribution license isn't necessary if you're using those products for personal use. But, it is if you're distributing them for use beyond a personal installation (for example, if you're distributing via the intranet at your company).
Please let us know if you have additional questions.
Best,
Sara -
I cant download free app in my app store ,it keep asking my billing information. please help.
You can create an iTune and App Store account without credit card details
1. Sign out of current Apple ID if you are sign-in to one (important)
2. Go to App Store and select a free app
3. Tap INSTALL APP
4. Create New Apple ID
5. Confirm Your Country
6. Agree with Terms and Conditions
7. Fill in your Apple ID and Password (you must create a new Apple ID; don't use your old Apple ID)
8. Create and answer your secret question
9. Select NONE for Payment Method
10. Fill in Billing Address
11. Submit application for new Apple ID
12. Wait for verification email
13. When email arrive, verify your account
14. Start downloading your free apps -
My phone is telling me that I have a billing problem with a precious purchase but I only have one card so I can't update my payment information so I can't update anything or download anything. What should I do?
Are you aware of any problem with a previous purchase ? If not then you should contact iTunes Support and see if they can tell you what it is (until it's sorted you won't be able to download anything from the store) : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If you go into the payment details section on your account then does it say anything about your card being declined or not accepter or if the security code needs re-entering ? -
I downloaded some apps but the screen in itunes is hazy and seems inactive. it is not possible to tick the sync apps box.
Any one had a similar prob?
JamesHas the Firefox window lost focus? For example, when this happens, if you press the following key sequence, does it minimize Firefox or is it directed toward a different window:
Alt+Spacebar n
It's useful to know that in Firefox's Safe Mode it works normally. That often points to an extension as the problem, but your More System Details doesn't show any enabled extensions, other than the forum's extension to gather those system details. Hmm... -
I dont know how to fix whatever is happening, it use to work fine
Either add a payment method that iTunes accept or contact iTunes about using the method that you think is valid.
Apple - Support - iTunes - Contact Us -
Adobe won't process my monthly CC payment, even though the $1 test works
Credit card data seems OK (after being fixed after being corrupted) but the Nov payment hasn't been processed - and I don't want my subscription to end.
The Adobe $1 Credit card check appears in my Card account, so that seems to be working, after I fixed the Card information.
What else do I need to do? I'm getting warnings that my subscriptiojn is about to end.
Many thanks, ChrisOK, here's the final update on the situation:
Other than hearing „sorry for the situtation” the chat with the Adobe representative solved nothing for me.
Adobe kicked me out from Creative Cloud for no reason, while my credit card was ready to pay the monthly fee.
To be able to continue my work, I was forced to sign up for a new annual commitment, before I was able to finish my previous subscription arrangement with Adobe.
And Adobe is still blocking minimal sums on my credit card for all of my desperate credit card updates that solved nothing, but were my exact obligations as a Creative Cloud subscriber!
In situations like this saying „sorry” is not enough.
Once again - shame on you Adobe. I was so enthusiastic when Creative Cloud was introduced, now all the worst scenarios you could imagine are actually happening.
Michal Janowski
Loyal Adobe customer since 2005 -
I can't download anything because of payment information when the app is free I want to remove it
When ever I want to download a free app it asks me to enter a payment information to complete payment, this was not doing this before. I want to completely remove my payment information but I don't know where the NONE option is in payment information in settings. I'm really mad because I'm not being able to play the games that I want not download or update! ***
Hi Keith Boutte,
Thanks for visiting Apple Support Communities.
See this article for the steps to change your payment information:
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
If you do not have the "None" option when changing your payment information, see this link for help:
Why can’t I select None when I edit my payment information?
http://support.apple.com/kb/ts5366
Cheers,
Jeremy -
I am having trouble activating the icloud on a friend's device. When I go to settings, it tells me it cannot verify the email even though the Apple ID and password are correct... Help!
Try signing out of the ID, restart the iPad, sign in again and then try again.
Settings>iTunes & App Stores>Apple ID>Tap the ID and sign out.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. -
Why am I asked to verify payment/billing information to download free apps? Even from the App Store?
Happy to have helped. Thank you for the star. Just a note, authorisation deductions do not usually occur for established accounts; they may occur where account details have been changed.
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You have data corruption. restore your phone and set it up as a new device. Not from backup
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