Verify package exists and that you can access it??????
Hey I'm a new vista user and am trying to install itunes but every time I try I get "This installation package can not be opened. Verify that the package exists and that you can access it, or contact the vendor of this package."
I am assuming that this is a new installaion of iTunes, i.e you are not upgrading from a previous installation.
I don't know that particular error message, I think it would be a good idea to download a fresh copy of the latest iTunes, select save rather than run and save iTunessetup on your desktop. Also download the stand alone version of Quicktime.
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
There is an article on trouble installing iTunes here:
http://docs.info.apple.com/article.html?artnum=93976
Review the advice on trouble installing iTunes. Was your error message associated with the error number 2738? That is specifically associated with Visual Basic script problems which the Apple article deals with. They have been quite common with Vista users.
Then try installing the stand alone Quicktime and see if that goes OK and that Quicktime works, then try installing iTunes. If you get any more errors, give them in full with error numbers.
Similar Messages
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Error message when trying to install iTunes on my Pc:
Using Windows 7, had to replace hard drive. HELP!!
This installation package could not be
opened. Verify that the package exists
and that you can access it, or contact
the application vendor to verify that
this is a valid Windows installer packageHello JAH1961,
I recommend following the steps in the article below when getting an error message trying to install iTunes:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I'm unable to install Itunes on my new PC. I'm logged in as the administrator And have deleted my browsing history. This is the error I get, ITunes installation error- “This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this a valid Windows Installer package”... Any suggestions how to fix?
Hi
Try the following:
Uninstall iTunes and Quicktime
Reboot
in the task tray right click the quicktime icon and click exit.
navigate to the folder in program files and remove the quicktime directory and all its files.
Reboot.
Now try install iTunes and quicktime and it should work
Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. -
mI am trying to download iTunes to my Sony PC, but I keep getting the following error after initial download attempt:
"This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer Package."
I have Windows 7 Home Premium, Service Pack 1.
Any help is greatly appreciated.Hi gump68,
Thanks for visiting Apple Support Communities.
You may find the steps in this article helpful if iTunes is not installing on your PC:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
All the best,
Jeremy -
whem installing itunes on my mums new computer which is windows 7 i get this message everytime "this installation package could not be opened. Verifiy that the package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer package"
Let's check your Windows system.
1. Have you done all the important windows updates and service Packs on your system. If not do it now. START button, type in Windows Update and ENTER. Select 'CHECK FOR UPDATES'
2. Let's check your Windows system files for possible file corruption
SCAN and repair possible Windows system file corruption:
Go to command prompt (START/ALL PROGRAMS/ACCESSORIES right mouse click "command prompt" and choose "Run as Administrator"
type in
sfc /scannow
let Windows fix any system files that need to be repaired.
Restart the computer if it did actually repair any files.
3. Check your system for possible Malware. But you have to do it in WIndows Safe Mode.
Start your computer in "Safe mode with networking", go to this link download a free version of Malwarebyte.
http://www.malwarebytes.org/products/malwarebytes_free
Install and perform update immediately, then do a full SCAN. Remove malware if it indeed finds any. Restart computer to regular windows to let Malwarebyte complete the removal.
To start your computer in safe mode
Press and hold the F8 key as your computer starts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you'll need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
On the Advanced Boot Options screen, use the arrow keys to highlight the "safe mode with networking" option, and then press Enter. Log on to your computer with a user account that has administrator rights.
When your computer is in safe mode, you'll see the words Safe Mode in the corners of your screen. To exit safe mode, restart your computer and let Windows start normally. -
when i try to instal itunes on pc i get this message. This installation pack could not be opened. Verify that package exists and that you can access it or contact application vendor to verify that this is a valid windows installation pack. PLEASE HELP
Hello annesmith1954,
Thank you for using Apple Support Communities.
You can use the information in the following article to troubleshoot your installation issues with installing iTunes on your PC.
"Could not open key" message when installing iTunes or Apple components for Windows
Regards,
Jeff D. -
I have had to take my pc back to factory settins, so lost my itunes, tried to install again getting message saying
the installation package could not be opened verify the package exists and that you can access it or contact the vendor to verify that this is a valid windows package,Hi
Try the following:
Uninstall iTunes and Quicktime
Reboot
in the task tray right click the quicktime icon and click exit.
navigate to the folder in program files and remove the quicktime directory and all its files.
Reboot.
Now try install iTunes and quicktime and it should work
Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. -
this installation package could not be opened.verify that the package exists and that you can access it,or contact the appliacation vendor to verify that this is a valid windows installer package how can i istaller itunes in my laptop windows 7 64 bits
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
Do you get the "The installation package could not be opened. Verify that the package exists and that you can access it, or contact the vendor to verify that this a valid windows installer package" error?
download and install "right click take ownership"
http://www.howtogeek.com/howto/windows-vista/add-take-ownership-to-explorer-right-click-me nu-in-vista/
locate the adobe folder inside the programdata folder, mine was located at "C:\programdata\Adobe"
right click the adobe folder, and take ownership of the folder.
Don't know if this will fix other peoples problems, but it fixed mine.Hi
Try the following:
Uninstall iTunes and Quicktime
Reboot
in the task tray right click the quicktime icon and click exit.
navigate to the folder in program files and remove the quicktime directory and all its files.
Reboot.
Now try install iTunes and quicktime and it should work
Hope this helps. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. -
I get this following message when installing the latest itunes on mozilla or IE10 was working on this machine before crash and reinstalled for HP disc I tried at leat 15 times firewall off /on microsoft essentials on/off on windows 7 64 bit see message
This installation package could net be opened verify thatthe package exist and that you can access for contact the application vendor to verify this is a valid windows installer packageIf you are not already doing so, install from an Administrator account.
If you haven't already done so, download the iTunes Installer from:
http://www.apple.com/itunes/download/
Then right click on the installer and select "Run as Administrator." (Even though you are using an admin account).
If that doesn't work, try creating a new administrator account and installing from there. -
I am having trouble downloading Itune, icloud etc onto my Windows 7 PC and keep getting the following error message "this installation pack could not be opened, verify that the package exists and that you can access it"
tried downloading the quicktime installer, I get the same message with it too
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While installing itunes i am getting error "this installation package could not be opened.verify that the package exists and that you can access it,or contact the appliacation vendor to verify that this is a valid windows installer package"
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
installation package could not be opened verify that the package exists and that you can access it or contact the application vendor to verify that this is a valid Windows package installler what can i do ? help me
Hi,
Firstly make sure you save it to your hard disk, and then run setup from there.
If it doesn't help, you may also try to unregister Windows Installer, and then reregister Windows Installer and check if it helps. To do this, follow these steps:
1. Press Windows Key + R
2. In the "run" box, type "msiexec /unreg", and then press ENTER.
3. Press Windows Key + R
4. In the "run" box, type "msiexec /regserver", and then press ENTER.
Besides that, You could try to create a new user to download and install the application.
Karen Hu
TechNet Community Support -
How do you download i-tunes onto Windows XP when error message occurs, 'This application pack could not be opened. Verify that hte package exists and that you can access it, or contact the application vendor to verify that this is a valid window installation package'.
I wish I knew because i'm having the same problem. As soon as I find the answer I will post.
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Each time I try to install itunes I get a windows installer message telling me that the installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid windows installer package.....
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?
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