Verifying non BT email address

Hi.
I'm sure this answer is posted somewhere already but .....
I am trying to verify a non-BT email address for sending emails. It keeps telling me an email has been sent to me but it never arrives. I have double checked (many times) the spelling is correct and also looked in the spam.
Incidentally - this is my own domain (i.e. [email protected]) is this the problem?
Thanks in advance
Julia

Diver8 wrote:
Having recently moved to Bt I'm already regretting it and want to go back. I have outlook 2010 and a non BT email address, I'm happy with both, and friends know my email, but I cannot send emails from this account. There doesn't seem to be an answer to this, I have searched through the forum and tried numerous remedies given but no joy. Does anyone have a simple solution to this ?
Its like having a phone that can only receive call what's the point in that !
Hi. Welcome to the forums.
Have a look at my shortcuts (link below), option 0e.
Are you getting any error messages ? What sort of settings are you using ? What was your previous ISP, and how was the non ISP email setup on Outlook ?
Unless you do have the capability of using the 3rd party smtp service with your email address (not always available, depending on the service), then you need to go through address verification, and make sure things like smtp authentication is set - as well as making sure the smtp settings in Outlook are correct.
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

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> hey all. my company has hired a consultant to help us
get the most
> out of a contact management program we use. this program
is also
> what we use to send out mass emails. i'm going to spare
you all the
> details, but basically this lady is claiming that we
should be able
> to ping an email address when it's entered into a form
to see if
> it's valid. i told her that to the best of my knowledge,
this is not
> possible. you can check that the format of the address
is correct,
> but there is no way for a form to tell if it's a valid
address. she
> said, "well i've known about this for about three years.
you might
> want to check with the guy who hosts your sites."
>
> am i wrong? have i missed something?
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Connection succeeded to mail.example.invalid SMTP.
220 example.invalid ESMTP Sendmail 8.14.1/8.13.8; Wed, 17
Sep 2008 13:39:11 -0400
> HELO verify-email.org
250 example.invalid Hello gator86.hostgator.com
[69.93.195.66], pleased to meet you
> MAIL FROM: <[email protected]>
=250 2.1.0 <[email protected]>... Sender ok
> RCPT TO: <[email protected]>
=250 2.1.5 <[email protected]>... Recipient ok
As opposed to doing the same thing, only with a non-existent
address:
Result: Bad
Description: 550 5.1.1 ... User unknown
Log:
MX record about example.invalid exists.
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220 example.invalid ESMTP Sendmail 8.14.1/8.13.8; Wed, 17
Sep 2008 13:43:20 -0400
> HELO verify-email.org
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[69.93.195.66], pleased to meet you
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=250 2.1.0 <[email protected]>... Sender ok
> RCPT TO: <[email protected]>
=550 5.1.1 <[email protected]>... User unknown
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not be 100%
accurate - known bad address at known good domain:
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Log:
MX record about another-domain.invalid exists.
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SMTP.
220 barracuda.neric.org ESMTP
(a816aba69864b8bd92459ddea3ccfc0d)
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=250 Ok
> RCPT TO: <[email protected]>
=250 Ok
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Verifying non BT email address

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