Verio/ website viewing problem

Someone trying to view the portfolio page of this website:
www.englishgardendesignsite.com
is reporting that the photos are not showing up. He is using Verio, which is something new to me. Anyone know anything about Verio and why he would be having this problem. The page is only a bunch of jpegs. I told him it takes awhile to download. He says he waited 3-4 minutes and only gets the top of the page and no pictures.

The only company with that name is:
http://www.verio.com/about/
It's an ISP. And owned by NTT.
http://www.ntt.com/index-e.html
Searching for [Verio Verizon|http://www.google.com/search?q=verio verizon] gives other results.
Perhaps they have a connection problem.

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