Verizon 9100EM Router ISP Protocol Internet address not available

My Verizon 9100em router (FIOS) has been working fine with 5 wifi attached devices.  After unplugging my router for 20 seconds all my devices reconnected to the router without issue; however, none could access the internet.  I accessed my router Admin page via 192.168.1.1 and found this device status: WAN device: auto protocol detect warning (WAN device not connected); ISP Protocol Internet address not available. 
I performed the router reboot procedure.  This did not establish the connection.  I unplugged the router for 60 mins, no help.  I left the router powered up for 8 hours and rechecked the cable connection from the router to the wall, but the ISP Protocol Internet address is still not available.
Are there any other steps I can perform, short of performing the factory reset?  I did not make any router configuration changes since the initial setup years ago, so I don't see why a reset would be necessary.

I want to thank you all for your helpful responses to my inquiry.  I am happy to report that my problem was resolved during an "online chat" with Verizon support. 
They were able to run a line diagnostic and a line reset procedure which re-established my router connection.  The technician was unable to explain why
the router lost it's ip address and was unable to re-establish connectivity with the ISP.  I assume there was an issue with the DHCP service and it did not recognize my router.

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