Verizon app Verizon_MC​CITrayApp_​Window hangs every time I shut down Windows

Ever since I installed updated Verizon software on my PC an "Verizon_MCCITrayApp_Window program has stopped working" message displays every time I shut down. I uninstalled all Verizon programs but the Home Agent, which I'm hesitant to uninstall in case I need it for troubleshooting. At the same time I started receiving this shutdown error, I can no longer click on a link in my Thunderbird mail (verizon.net account) and open Firefox. Clicking a link in Thunderbird hangs the program and my whole system stops.
Both my Thunderbird and Firefox are at the latest version and I want to avoid re-installing either for fear of losing all my email or all my bookmarks.
Has anyone else had a problem with the last update of Verizon software?
If so, what remedied it?
Thank you.

It is a great troubleshooting tool. Please uninstall it off of your computer to see if thats the problem. After doing that, reinstall the program back on to see if you have the same problems.
Anthony_VZ
**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**
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    1084 464
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