Verizon Call Assistant no longer works after single sign-on change

Last month after going through the single sign-on change to use one sign-on for both verizon.com and verizon.net, I can no longer sign into VCA. Apparently the user name/password change did not propagate to the VCA server, but my old sign-on doesn't work either.
The VCA reset password link is just a circular reference back to the home page.
I wanted to un-install and re-install the VCA software, but can't get into the VCA area to get the software.

Login to MyVerizon and try this link. Or this link will ask for you to login, if you are not logged in.
https://www36.verizon.com/CallAssistant/MyAccount/members/Downloads.aspx

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