Verizon can't keep the service working

About 3 weeks ago, VDOT was doing road work and cut my phone line. No blame there, stuff happens. Verizon came out and ran a temporary line through my yard and over into the next yard (not the greatest solution but oh well). About 5 days later, the temporary line failed. I had to wait several days before they could send another technician out to run another temporary line and they couldn't tell me when a permanent line was going to be run. Finally this past friday, someone shows up, runs the permanent line, everything works. Now Monday rolls around, and the phone doesn't work again!!! I called Verizon, and they said the first available technician to come out is Wednesday. How much you wanna bet they are just going to run another temporary line, and it will be another 2 weeks before they run another permanent line? How many times do I have to run around this circle?? Is running a wire to a box really that hard??

Hi vaguy02,
Please go to your profile page for the forum by clicking on your name, and look at the top of the middle column where you will find an area titled "My Private Support Cases". There you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.

Similar Messages

"NOT solved" CO needs upgrading, can't provide the service I'm paying for.

For the record, I accepted the solution to my original post as advised by support, in an effort to be able to unlock the original post but it didn't work.
Please review the original post "CO needs upgrading, can't provide the service I'm paying for." for the beginning details of my issue.
Here's the update and final word from Verizon....
Worked on the issue in private support from 2/28/13 to 3/15/13. I was told my issue was submitted to the DSL escalation team & engineering group. I was told that it is a capacity issue at the CO, where upgrades are needed, so at the present time there is nothing more they can do until the upgrades are completed.
Needless to say, I'm not happy. Now I'm currently looking into compensation in the form of some type of reduction in my monthly fee until the issue is resolved at the CO and I'm able to get the speed I'm provisioned. Wish me luck this is my last option.
As I stated in my original post, I really have had a good relationship with Verizon up until now. Unfortunately, I'm not seeing a light at the end of the tunnel so I may have to make a change. I'll update this if anything changes

This is probably my final update...
I received a voice message in regards to my request for some compensation but there was nothing Verizon can do. The info given was that there was no estimated time for the upgrades to be completed. The offer was to down grade my plan to a lower provisioned speed & pay a lower rate. For both, it was not what I wanted to hear.
I wanted to keep my plan & provisioned speeds. I am & have been happy with my service & speed(when it's where it should be), it just that I'm not getting what I pay for at all times. Since there is no estimated time for upgrades (so that I get those provisioned speeds) I was inquiring about a possible adjustment in my monthly fees(maybe a few bucks off per month) until the upgrades are done. So now as I understand Verizons stance, I need to continue to pay the full price & Verizon won't be providing my provisioned speed. That just doesn't sound like a fair deal.
Unfortunately it appears that Verizon will now be loosing a long time customer, something I really wanted to avoid for the previously stated reasons. As I now look for an alternate ISP, I will continue to monitor my private support case in the hopes that something changes that will allow me to continue my relationship with Verizon as my ISP.
I want to thank everyone for their assistance in trying to resolve my issue, you have all been professional, courteous & helpful(as much as you could have been) in our communications, Kudos to all.

What ADSL modem do you advise to use with my new airport extreme? I have tried a basic TP-Link ADSL2 modem and I can't get the configuration working. What modem does Apple recommend?

I am having problems setting up airport extreme.
What ADSL modem do you advise to use with my new airport extreme? I have tried a basic TP-Link ADSL2+ modem and I can't get the configuration working. What modem does Apple recommend?

Ok well I have looked around some more and have found this to be the most up to date official response to my question as seen at this link here:
http://www.actiontec.com/support/product_details.php?pid=41#q27
Can I Bridge the Actiontec MI424WR router that Verizon provided, when I signed up for FiOS service?
The MI424WR does not have a bridging option, and neither Verizon nor Actiontec support attempting to bridge it.
The desire to bridge the MI424WR is based on a misunderstanding that it is a modem as well as a router. Actiontec does produce DSL Gateways that have a Transparent-Bridging option, which bypasses or disables the router function and allows the Gateway to act simply as a DSL modem, when it is enabled. Many consumers do not realize that with FiOS, the ONT (typically outside the home) is the device that handles changing the FiOS signal from Fiber to either Ethernet or Coax, and that the Router is just a Router, and if it was bridged or bypassed, it would be a device without a function. For most Verizon FiOS customers their service would completely stop if the MI424WR was bridged, because the Video on Demand service is dependent on it to work.
If your ONT is connected to the Actiontec MI424WR router via Coax, the MI424WR is required due to the Coax connection. But if the ONT is connected to the MI424WR via Ethernet, then in most cases some other router can be substituted for the MI424WR, and it can be removed."
So it looks like I will be calling Verizon support to see about getting the Ethernet connection installed and getting another modem...

My macbook wont allow me to use the same hotmail address as i used on my other computers. How can I keep the same email and log into it on a macbook?

my macbook wont allow me to use the same hotmail address as i used on my other computers. How can I keep the same email and log into it on a macbook?

That indicates a hardware failure. Read here:
http://support.apple.com/kb/ts1559
If nothing works, you most likely have a hardware failure. Make an appointment at an Apple store to confirm.

Can i use the Service Module?

Hello all,
can i use the service module w/ the ff. scenario?
items are manage by serial numbers., but we dont sell it, we purchase the item for internal use only. this are the ff. information that i want to track.
1.     track the history of the item everytime it has undergone for repair
a.     some cases the repair takes place within the company, meaning employees within the company take care on the labor but only parts will be purchase
b.     some cases the repair takes place in business partner, (PO Service in this case)
2.     track the parts that was replace
what will be my work around for this. please advice
best regards,
Fidel

Hi Fidel,
You would need the following is you wanted to use the Service Module to track internal serialized inventory/hardware:
1. Set up a customer record that would represent the internal use/company/department
2. Manually create the Customer Equipment Card (when receiving the equipment on GRPO or AP invoice, you would want to use a warehouse that represents internally-used equipment/assets)
Repairs: you could update the status of the CEC record when it's being repaired (or have a repair WH for when it's sent off-site).
Expenses: related expenses could be done by creating a Service Call linked to the CEC with details/purpose, etc. which would be tracked on the Expenses tab but the transactions don't include AP (PO's), the assumption being that any expenses would be charged back to the customer, which in this case would be internal.
If you want the expenses linked to the item/CEC then you could use Activities from Service Call and you can link the PO/AP invoice thru the Activity. You could have one S/C record that would be for tracking equipment repairs and leave it open for as long as you have the item - that would be the link between the Activities and the CEC/equipment record. Whenever repairs are to be record, you would only need to pull up the CEC record and drill-down to the S/C to create a new Activity record. This will also enable you to see how many repairs are being down - you could even breakdown the Activity on internal vs external (have it as a Type, on which you can then report on overall as well as by item).
It will depend on what info you want to capture and if you need anything for reporting that would be that detailed (i.e. down to a serialized item) as to what process & setup you want to use. Try out the above and hopefully something will work out.
HTH,
Heather

I just updated my iphone 4 to ios6 and now I can't keep the wifi connection to stay on. I have to keep entering my wifi password when the phone goes to sleep. How do I keep the wifi connection when I wake up the phone?

I just updated my iphone 4 to ios6 and I can't keep the wifi connection when the phone goes to sleep. I need to keep entering my wifi password when I wake up the phone. How do I keep the wifi on each time I walk into my house without reentering my password?

What? Do you work for Apple?
I have been on the phone for Apple since 5:30 Eastern Time today. We are still on the phone with them. It is 10:14 PM. We are going to get a new phone because the ios6 has major problems! The wifi connectivity is a serious problem. Apple is aware of it. More people need to do something about it. I am willing to start a class action suit against them. I have means to an attorney pro bono. If you are having problems using your iphone 4 or 4s with wifi and ios6...I suggest you spend time calling a senior advisor and get a new phone sent to you. They know they messed up but they can't fix it.

I don't like the latest Firefox. Can I keep the old one without problems?

At work I have v. 3.6.19 and it is asking me to upgrade to 5.0.1. I have a brand-new iMac at home and I installed the newest Firefox just a couple of months ago, so I probably have the 5.0.1. In any case, I don't like the new one's interface. Instead of having separate reload and stop buttons to the LEFT of the url window, there's a single reload/stop button (and it seems smaller than the old ones) attached to the RIGHT of the url window. Since I have a 27" screen on my new computer, it means I have to move the mouse WAY UP TO THE RIGHT to reload a screen, which is hard on my mousing hand. That may sound like nitpicking to you, but I'm finding it to be a problem. Also, the Home button seems to have disappeared. I just don't find the ease of use to be the same as with the one I still have at work. So I guess my question is twofold: 1) can I keep the old version at work and still upgrade the Flash (as it's asking me to do as well)?; and 2) can I put an older version on my iMac at home?
I used to work in software (although not as an engineer), and in my opinion, newer does not always equal better. A case in point, it used to be easier to return to a previous page using the top toolbar, but as the versions change the function seems to be harder to use.

Hey paulwisc,
If you are just unhappy with the location of the Home button, you can move it to any toolbar location that you like. [https://support.mozilla.com/en-US/kb/how-do-i-customize-toolbars?s This article] will give you all the steps you need to customize the toolbar.
Is that the only reason you want to roll back? If you have other reasons, you should consider [http://input.mozilla.com/en-US/feedback leaving feedback] for the developers so that they can continue to improve the product.
If you still want to roll back to a previous version of Firefox, just take a look at the Knowledge Base article [[Installing a previous version of Firefox]].
Hopefully this helps!

Mail: How can I keep the thread twirled down?

I like Mail's conversations feature, but I keep losing visual track of sub-emails. How can I keep the conversation thread twirled-down so I can see all the entries in a conversation? Is there a pref to keep them all listed? (not hidden by a "4>" button).

Sorry, Firefox doesn't do email, it's a web browser.
If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.
If your problem is with Mozilla Thunderbird, see this forum for support.
[http://www.mozillamessaging.com/en-US/support/] <br />
or this one <br />
[http://forums.mozillazine.org/viewforum.php?f=39]

How can you keep the caps lock on and not unlock after each letter?

How can you keep the caps lock on and not unlock after each letter?

I'm not aware of an online keyboard that is available and can do this. Most likely it would need to be a function of the app itself (which can and sometimes do add functionlaity to the keyboard).
Wireless keyboard might handle that, if that's an option for you.
I work in IT myself, and IMHO the iPad isn't the ideal device for coding or scripting work.

How can I move the ODI Work Repository from one server to another server?

How can I move the ODI Work Repository from one server to another server?

Hi,
If you would like to move your source models, target models and project contents from Work repository 1 to another work repository.
I.e. Dev. server to Prod Server.
1. Firstly, replicate the master repository connections i.e. with same naming conventions manually
2. Go to Dev. Server work repository -> File Tab -> Click on Export work repository (save it in a folder)
3. After exporting, you can view the xml files in the folders.
4. Now, Open the Prod. server and make sure you already replicated mas. rep. details.
5. Now, right click on model and import source model in synonym mode insert_update (select source model from the folder where your xml file located)
6. Similarily, import again target then Project.
Now, check. It should work.
Thank you.

IPhone black screen does not show anything, but I can hear that the device works. I hear the lock open the screen and hear the iPod but the screen remains black

IPhone black screen does not show anything, but I can hear that the device works. I hear the lock open the screen and hear the iPod but the screen remains black!!

It's happened to me before as well. Try holding both lock(top right) and home buttons simultaneously until u see a slight flash of wight then just reboot it normally. If that doesn't work try restoring your device from itunes

How can i keep the music pushed to all of families devices but the calendar and notes just between my phone and my mac using icloud?

Ok, so my whole family has the same apple ID so that we can all get the same music, and we want to be able to use icloud so that when one person buys a song it will push to all of our devices. But the problem is when I want my calendar on my mac to also be pushed to my phone it pushes to all of my familys devices. How can i keep the music pushed to everyones but the calendar and notes just between my phone and my mac using icloud?

Oops my bad...I see that during my troubleshooting I inadvertently left Ringtones unchecked in iTunes.

What will happen to the stuff in my keychain after today? I don't want iCloud. Can I keep the keychain? in my system?

what will happen to the stuff in my keychain after today? I don't want iCloud. Can I keep the keychain in my system under lion? Can someone please help me?

Thank you Sig. Well I keep all my passwords in my keychain. I'm concerned I'll lose them after today. I understand that keychain will be obsolete after today. I don't want icloud either, because I don't want all my personal info on a server. I want to keep my personal information in my system. Am I making any sense? Can you make any suggestions or offer any insights around this?

Good day! When saving a file in Illustrator, I can not keep the older version. How You can save the file in an older version?

Good day! When saving a file in Illustrator, I can not keep the older version. How You can save the file in an older version?

When you save a file that's what options offers application
05 мая 2014 г., в 13:40, Jacob Bugge <[email protected]> написал(а):
sage go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
To unsubscribe from this thread, please visit the message page at . In the Actions box on the right, click theStop Email Notifications link.

Hi, how can I keep the same zoom level for all the pages I view in Safari and even when I close and open it. Indeed with a 27 inch Imac I have a lot of space, most of the websites are built for smaller resolutions and my sight is dropping !   Thx

Hi, how can I keep the same zoom level for all the pages I view in Safari and even when I close and open it. Indeed with a 27 inch Imac I have a lot of space, most of the websites are built for smaller resolutions and my sight is dropping !   Thx

Hi, how can I keep the same zoom level for all the pages I view in Safari and even when I close and open it. Indeed with a 27 inch Imac I have a lot of space, most of the websites are built for smaller resolutions and my sight is dropping !   Thx

Verizon can't keep the service working

Similar Messages

Maybe you are looking for