Verizon Cloud Crashing on launch
Just upgraded Backup assistant plus to Verizon Cloud on my computer for use with My Droid Razr maxx HD. when I launch Verizon cloud on my computer, it crashes immediately. Why? I'm running Windows 7 Professional- 64 bit. no other programs running. (note my goal is to transfer pictures form my droid to my computer)- the Motorola device manager is also not working on the computer.
Tartan43,
You are receiving this warning as you are deleting the application, so anything that was backed up into the Verizon Cloud will be deleted (from the app not your phone). If you would feel more comfortable backup your content to your iTunes account then delete the application. Please keep us posted.
KarenC_VZW
Follow us on Twitter @VZWSupport
Similar Messages
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Verizon Cloud crashing on my iPhone 5
i recently upgraded my Verizon Cloud app on my iPhone 5 and now it wont stay up log enough for me to login. Any suggestions?
Tartan43,
You are receiving this warning as you are deleting the application, so anything that was backed up into the Verizon Cloud will be deleted (from the app not your phone). If you would feel more comfortable backup your content to your iTunes account then delete the application. Please keep us posted.
KarenC_VZW
Follow us on Twitter @VZWSupport -
Adobe Creative Cloud installer (/Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app) crashes immediately on launch, so I can't install CC on a new iMac 5K running Yosemite. Launching the app to fetch the rest of the CC programs crashes, saying "Creative Cloud quit unexpectedly."
I have an old CS3 Photoshop install, a newish Lightroom install, and now I need to install Premiere from my work Adobe ID. I think this may be the crux of the problem. If the CC Cleaner app worked as advertised, I could wipe the old Photoshop install and just use the new CC Photoshop and everything would be cool, but the CC Cleaner doesn't work. It looks like it works, but the problem persists. In fact, Adobe support told me via twitter that Adobe's installer basically doesn't work on migrated Macs (new Macs where old data has been set up from backups). They called it an OS conflict, but I pointed out that everything else works, so it's pretty much Adobe's conflict.
It seems like a permissions issue, and Adobe thinks it's a permissions issue blocking the ACC applet, yet I've repaired HD permissions and did Disk Repair, run Adobe's CC Cleaner multiple times, attempted to install CC in another admin account on the machine, attempted to install CC from Root, and repeated all this after reinstalling OS X via rebooting with Cmd+R, always end with the same result: Creative Cloud quit unexpectedly.
They also suggested I install on a clean disk, one that hasn't been migrated. To do that, I supposed I have to bring it back to Apple, since I have neither a Yosemite install disc, nor a drive to put one in.
I found an article called "CC applications close immediately after launch" but this tip doesn't work because Creative Cloud applet is the app I can't launch.
https://helpx.adobe.com/photoshop/kb/cc-applications-crash-immediately-launch.html
They sound like they're trying to help, but the responses sound like utter BS, and, like the support website, i'm going around in circles. I'm sure I'm not the only person who's had this problem, right? RIGHT?? I'm sure the answer is buried here someplace...
Thanks in advance!There doesn't seem to be an uninstaller for CS3, and I've tried the CC Cleaner tool several times. It doesn't work and it is not correctly documented anywhere. For example, there is no log file at "/Users/[user name]/Adobe Creative Cloud Cleaner Tool.log" as one of the Adobe pages states. For example, there is no log file at "/Users/[user name]/Adobe Creative Cloud Cleaner Tool.log" so I can't find any success or error states of the tool.
There is a log file at "/Users/[me]/Library/Logs/ACC.log." Would there be anything in there that could shine light on install issues vs. uninstall issues?
Regardless, running Cleaner and then attempting to install ACC repeatedly leads to the error "Creative Cloud quit unexpectedly" upon launching it or rebooting (which launches it automatically). I've been trying various things for weeks to no avail yet. -
Adobe Creative Cloud installer crashes on launch
This is my scenario:
1. Sucessfully installed and ran CC with PS, Lightroom etc in OSX 10.8
2. Cloned the disk since I was switching to a new SSD
3. CC or any of the Adobe apps did not launch any more
4. Removed all adobe apps with the app "Adobe Creative Cloud Cleaner Tool"
5. Repaired disk permissions
6. CC Installer crashes on launch
Crash report:
Process: Creative Cloud Installer [632]
Path: /Volumes/VOLUME/Creative Cloud Installer.app/Contents/MacOS/Creative Cloud Installer
Identifier: com.adobe.Creative-Cloud-Installer
Version: 2.0.0.181 (2.0.0.181)
Code Type: X86 (Native)
Parent Process: launchd [136]
User ID: 502
Date/Time: 2013-07-07 20:50:29.778 +0200
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
/Volumes/Creative Cloud Installer/Creative Cloud Installer.app/Contents/MacOS/Creative Cloud Installer
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x9848c3ba __kill + 10
1 libsystem_kernel.dylib 0x9848b4bc kill$UNIX2003 + 32
2 libsystem_c.dylib 0x9729051b abort + 215
3 libc++abi.dylib 0x95ed07e0 abort_message + 151
4 libc++abi.dylib 0x95ece249 default_terminate() + 34
5 libc++abi.dylib 0x95ece289 safe_handler_caller(void (*)()) + 13
6 libc++abi.dylib 0x95ece2f1 std::terminate() + 23
7 libc++abi.dylib 0x95ecf3e6 __cxa_throw + 110
8 com.adobe.Creative-Cloud-Installer 0x001c008f 0xea000 + 876687
9 com.adobe.Creative-Cloud-Installer 0x001c01d6 0xea000 + 877014
10 com.adobe.Creative-Cloud-Installer 0x001bf8de 0xea000 + 874718
11 com.adobe.Creative-Cloud-Installer 0x001bf94c 0xea000 + 874828
12 com.adobe.Creative-Cloud-Installer 0x001bfc0a 0xea000 + 875530
13 com.adobe.Creative-Cloud-Installer 0x001bfda6 0xea000 + 875942
14 dyld 0x8fefccda ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 230
15 dyld 0x8fefcfde ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 64
16 dyld 0x8fef9268 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 356
17 dyld 0x8fef90ba ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 62
18 dyld 0x8feeae05 dyld::initializeMainExecutable() + 211
19 dyld 0x8feeeadb dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 3050
20 dyld 0x8feea376 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 704
21 dyld 0x8feea077 _dyld_start + 71
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xbff15b74 ecx: 0xbff15aec edx: 0x9848c3ba
edi: 0x97290451 esi: 0xbff15b24 ebp: 0xbff15b08 esp: 0xbff15aec
ss: 0x00000023 efl: 0x00000286 eip: 0x9848c3ba cs: 0x0000000b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0xac9e4000
Logical CPU: 0
Binary Images:
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0x964bb000 - 0x964dffff libJPEG.dylib (850) <36FEAB05-86C5-33B9-9DE9-5FAD8AEBA15F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x964e0000 - 0x964f2fff libbsm.0.dylib (32) /usr/lib/libbsm.0.dylib
0x96595000 - 0x96595ffd libOpenScriptingUtil.dylib (148.3) <87895E27-88E2-3249-8D0E-B17E76FB00C1> /usr/lib/libOpenScriptingUtil.dylib
0x96596000 - 0x96596fff com.apple.vecLib (3.8 - vecLib 3.8) <83160DD1-5614-3E34-80EB-97041016EF1F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x96e15000 - 0x96ec9fff com.apple.coreui (2.0 - 181.1) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x96ed8000 - 0x970c0ffb com.apple.CoreFoundation (6.8 - 744.19) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x970c1000 - 0x971b2ffc libiconv.2.dylib (34) /usr/lib/libiconv.2.dylib
0x971b3000 - 0x971dcfff libxslt.1.dylib (11.3) <0DE17DAA-66FF-3195-AADB-347BEB5E2EFA> /usr/lib/libxslt.1.dylib
0x971dd000 - 0x97241ff3 libstdc++.6.dylib (56) /usr/lib/libstdc++.6.dylib
0x97242000 - 0x972fffeb libsystem_c.dylib (825.26) <6E35A83F-1A5B-3AF9-8C6D-D7B57B25FB63> /usr/lib/system/libsystem_c.dylib
0x97300000 - 0x97300fff libSystem.B.dylib (169.3) /usr/lib/libSystem.B.dylib
0x97301000 - 0x97320ff3 com.apple.Ubiquity (1.2 - 243.15) /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x97321000 - 0x9732dffe libkxld.dylib (2050.24.15) /usr/lib/system/libkxld.dylib
0x97330000 - 0x9733bfff libcommonCrypto.dylib (60027) <8EE30FA5-AA8D-3FA6-AB0F-05DA8B0425D9> /usr/lib/system/libcommonCrypto.dylib
0x9733c000 - 0x973a4ff7 com.apple.framework.IOKit (2.0.1 - 755.24.1) <70DE925B-51E8-3C65-8928-FB49FD823D94> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x97483000 - 0x974cbff5 com.apple.opencl (2.2.19 - 2.2.19) <968DD067-49D0-3B71-A96B-B3579698D992> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x974cd000 - 0x974d4ffb libunwind.dylib (35.1) /usr/lib/system/libunwind.dylib
0x974d5000 - 0x974d9fff com.apple.IOSurface (86.0.4 - 86.0.4) <6431ACB6-561B-314F-9A2A-FAC1578FCC86> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x974da000 - 0x975e7ff3 com.apple.ImageIO.framework (3.2.1 - 850) /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x975e8000 - 0x97615ffe libsystem_m.dylib (3022.6) <9975D9C3-3B71-38E3-AA21-C5C5F9D9C431> /usr/lib/system/libsystem_m.dylib
0x97616000 - 0x97751ff7 libBLAS.dylib (1073.4) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
0x97752000 - 0x9777eff7 libsystem_info.dylib (406.17) /usr/lib/system/libsystem_info.dylib
0x9777f000 - 0x97785fff libGFXShared.dylib (8.9.2) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x97786000 - 0x977c5ff7 com.apple.bom (12.0 - 192) <0637E52C-D151-37B3-904F-8656B2FD44DD> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x977c6000 - 0x977cdff3 com.apple.NetFS (5.0 - 4.0) <1F7041F2-4E97-368C-8F5D-24153D81BBDB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x977d9000 - 0x977effff com.apple.CFOpenDirectory (10.8 - 151.10) /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
0x977f0000 - 0x9780eff3 com.apple.openscripting (1.3.6 - 148.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x9796d000 - 0x97971fff com.apple.OpenDirectory (10.8 - 151.10) /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x97972000 - 0x97a70ff7 libFontParser.dylib (84.6) <7D3EB3CC-527E-3A74-816A-59CAFD2260A4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
0x97a71000 - 0x97af6ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <454E950F-291C-3E95-8F35-05CA0AD6B327> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x98015000 - 0x9806ffff com.apple.Symbolication (1.3 - 93) <2C7B4F90-8834-3BCB-81BF-001B31452FB6> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
0x98070000 - 0x9812eff3 com.apple.ColorSync (4.8.0 - 4.8.0) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
0x98131000 - 0x9816cfef libGLImage.dylib (8.9.2) <9D41F71E-E927-3767-A856-55480E20E9D9> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x9816d000 - 0x9816fffd libCVMSPluginSupport.dylib (8.9.2) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dylib
0x981a1000 - 0x981c5fff com.apple.PerformanceAnalysis (1.16 - 16) <1F963AEF-27CF-3FEB-BE9C-4C15AFE56DEA> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAnalysis
0x981c6000 - 0x981d4fff libxar.1.dylib (105) <343E4A3B-1D04-34A3-94C2-8C7C9A8F736B> /usr/lib/libxar.1.dylib
0x981d5000 - 0x981d5ffd com.apple.audio.units.AudioUnit (1.9 - 1.9) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9823d000 - 0x982a5fe7 libvDSP.dylib (380.6) <55780308-4DCA-3B10-9703-EAFC3E13A3FA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x982dc000 - 0x982e3fff liblaunch.dylib (442.26.2) <310C99F8-0811-314D-9BB9-D0ED6DFA024B> /usr/lib/system/liblaunch.dylib
0x982e4000 - 0x98332ff3 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <15B4EFFC-22D1-3517-BE8C-7947DAA24729> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x98333000 - 0x9833fff7 com.apple.NetAuth (4.0 - 4.0) <4983C4B8-9D95-3C4D-897E-07743326487E> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x98340000 - 0x98384ff7 libGLU.dylib (8.9.2) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x983dc000 - 0x98477fff com.apple.CoreSymbolication (3.0 - 117) <2BBBE224-301D-3931-AEF2-DD967A6E9172> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolication
0x98478000 - 0x98492ffc libsystem_kernel.dylib (2050.24.15) <9E58DCC0-D5FF-37E1-AA7F-F2206719E138> /usr/lib/system/libsystem_kernel.dylib
0x98493000 - 0x9884bffa libLAPACK.dylib (1073.4) <9A6E5EAD-F2F2-3D5C-B655-2B536DB477F2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x9884c000 - 0x989c4ff5 com.apple.QuartzCore (1.8 - 304.3) /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x99410000 - 0x9952cffb com.apple.desktopservices (1.7.4 - 1.7.4) <782D711D-7930-324A-9015-686C2F86DBA3> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x9952d000 - 0x9956ffff libauto.dylib (185.4) <3098A75E-438E-3F18-BAAC-CD8F1CC7C2F7> /usr/lib/libauto.dylib
0x997de000 - 0x997feffd com.apple.ChunkingLibrary (2.0 - 133.3) /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x997ff000 - 0x99814fff com.apple.ImageCapture (8.0 - 8.0) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x9985d000 - 0x998befff com.apple.audio.CoreAudio (4.1.1 - 4.1.1) /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x9995d000 - 0x999d9ff3 com.apple.Metadata (10.7.0 - 707.11) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
0x999da000 - 0x999e8ff3 libsystem_network.dylib (77.10) <7FBF5A15-97BA-3721-943E-E77F0C40DBE1> /usr/lib/system/libsystem_network.dylib
0x99a15000 - 0x99d35ff3 com.apple.Foundation (6.8 - 945.18) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x99d36000 - 0x99d39ff7 com.apple.TCC (1.0 - 1) <437D76CD-6437-3B55-BE2C-A53508858256> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x99d3a000 - 0x99d3cffb libRadiance.dylib (850) <83434287-A09E-3A3F-A1AC-085B563BA46D> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x99d3d000 - 0x99e8bff3 com.apple.CFNetwork (596.4.3 - 596.4.3) <547BD138-E902-35F0-B6EC-41DD06794B22> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x99e8c000 - 0x99e9fff9 com.apple.MultitouchSupport.framework (235.29 - 235.29) <451701B6-03CE-3F26-9FF0-92D8DA1467EE> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
0x99ea0000 - 0x99ea1fff liblangid.dylib (116) /usr/lib/liblangid.dylib
0x99ea2000 - 0x99ee4ffb com.apple.RemoteViewServices (2.0 - 80.6) /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices
0x99f28000 - 0x99f35ff7 com.apple.AppleFSCompression (49 - 1.0) <166AA1F8-E50A-3533-A3B5-8737C5118CC3> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompression
0x99f36000 - 0x99f36fff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <908B8D40-3FB5-3047-B482-3DF95025ECFC> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x99f37000 - 0x99f50fff com.apple.Kerberos (2.0 - 1) <9BDE8F4D-DBC3-34D1-852C-898D3655A611> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x99f51000 - 0x99f51fff libsystem_blocks.dylib (59) <3A743C5D-CFA5-37D8-80A8-B6795A9DB04F> /usr/lib/system/libsystem_blocks.dylib
0x9a1ed000 - 0x9a202fff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x9a203000 - 0x9a204fff libquarantine.dylib (52.1) <094A1501-373E-3397-B632-8F7C5AC8EFD5> /usr/lib/system/libquarantine.dylib
0x9a217000 - 0x9a21bffc libGIF.dylib (850) <45CD8B8F-7324-3187-B01C-8E16C04F33FA> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x9a21c000 - 0x9a268fff libcorecrypto.dylib (106.2) <20EBADBA-D6D6-36F0-AE80-168E9AF13DB6> /usr/lib/system/libcorecrypto.dylib
0x9a269000 - 0x9a56eff7 com.apple.CoreServices.CarbonCore (1037.6 - 1037.6) <4DB4B0C9-1377-3062-BE0E-CD3326ACDAF0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x9a56f000 - 0x9a67c057 libobjc.A.dylib (532.2) /usr/lib/libobjc.A.dylib
0x9a67d000 - 0x9a68dff2 com.apple.LangAnalysis (1.7.0 - 1.7.0) <875363E7-6D02-3229-A9DD-E5A5568A7D61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 512
thread_create: 2
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=115.1M resident=65.7M(57%) swapped_out_or_unallocated=49.4M(43%)
Writable regions: Total=19.5M written=252K(1%) resident=540K(3%) swapped_out=0K(0%) unallocated=19.0M(97%)
REGION TYPE VIRTUAL
=========== =======
MALLOC 11.3M
MALLOC guard page 48K
Memory tag=35 7480K
Stack 64.0M
VM_ALLOCATE 932K
__DATA 5224K
__DATA/__OBJC 164K
__IMAGE 528K
__LINKEDIT 30.4M
__OBJC 1528K
__OBJC/__DATA 64K
__PAGEZERO 4K
__TEXT 84.7M
__UNICODE 544K
mapped file 83.9M
shared memory 12K
=========== =======
TOTAL 290.4MAfter a full day of reading forums to no avail, Apple Support actually solved this issue. In OS 10.8.4, no Abode Cloud app would launch. The splash screen would appear and that's it. This solved it -
This how you repair/reset a user's permissions and ACLs in Lion. You need to run theresetpassword utility.
Restart Lion holding down CMD+R.
This brings up the Repair Utilities screen. On top, in the Menu Bar click the Utilities item then select Terminal.
In the Terminal window, type resetpassword and hit the return key.
The Password reset utility launches, but you’re not going to reset the password.Instead, click on the icon for your Mac’s hard drive at the top. From the drop-down below it, select the user account where you are having issues.
At the bottom of the window, you’ll see an area labeled ‘Reset Home Directory Permissions and ACLs’. Click the Reset button there.
The reset process takes a couple of minutes. Repeat for all accounts and then restart. -
I have a Verizon-branded Samsung Galaxy S5, which means a lot of Verizon apps were added from the factory install.
Recently I upgraded Adobe Acrobat Reader to its most recent version.
When I clicked on the floating action button to open a PDF, it launched Verizon Cloud instead of showing my file directory.
Unless I disabled Verizon Cloud altogether, every time I did this, I would get the Verizon Cloud app instead of a file listing.
Reader DC is the only app that does such a thing. Is this a defect?Thanks for the information.
To remove the Verizon cloud storage from Adobe Acrobat DC application, you can 'Turn off' the Verizon cloud application from 'Settings'-->'Application Manager'-->'All applications'. After doing this, every time you tap on the Floating Action button, you will be presented the list of all your pdf files on your device.
If you would like to view both the Verizon cloud based files as well as files from your internal memory/SD card, I would request you to download some file manager application from the Google Play Store such as And Explorer, ES File Explorer etc. After doing this, whenever you will tap on the floating action button, you will be provided an option to open the files either from the Verizon cloud or the files on your device.
Hope this helps. Please let us know if you observe any more issues.
Thanks. -
Apps won't open, or crash after launch
OK so I updated to OS X 10.9.1 and since then, my Adobe Apps won't open, or they crash after launch.
Photoshop CC for instance opens, then immediately crashes with a crash report. On the other hand, Illustrator simply doesn't even open. No crash report.
I'm on a 2009 Mac Pro 8 Core 2.93Ghz with a non-efi nVidia GeForce 660Ti GPU. It's been working like a charm until 10.9.1.
I also tried logging out then in again with Creative Cloud. First time I did this, Photoshop simply stopped crashing, and simply refused to load like Illustrator. After a reboot, Photoshop is back to crashing.
Any help is greatly appreciated as I'm unable to finish my projects currently.
Crash log below:
Process: Adobe Photoshop CC [1673]
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Identifier: com.adobe.Photoshop
Version: 14.1.2 (14.1.2.427)
Code Type: X86-64 (Native)
Parent Process: launchd [194]
Responsible: Adobe Photoshop CC [1673]
User ID: 501
Date/Time: 2013-12-22 16:58:26.802 +1100
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: 1D53FA51-A822-1422-AEFB-D99F41031A37
Crashed Thread: 35 General Background Service
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000001ab402504
VM Regions Near 0x1ab402504:
IOKit 000000015b200000-000000015b400000 [ 2048K] rw-/rw- SM=SHM
-->
CG shared images 00000001c0003000-00000001c000b000 [ 32K] r--/r-- SM=SHM
Thread 0:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreGraphics 0x00007fff8a289ebf add_localized_names + 64
1 com.apple.CoreGraphics 0x00007fff8a289a0a CGFontNameTableCreate + 597
2 com.apple.CoreGraphics 0x00007fff8a289794 get_name_table + 29
3 com.apple.CoreGraphics 0x00007fff8a289760 CGFontCopyPostScriptName + 9
4 com.apple.CoreGraphics 0x00007fff8a2891c6 CGFontCreateFontsWithURL + 455
5 com.apple.CoreText 0x00007fff8dcc85dc CreateFontWithFontURL(__CFURL const*, bool) + 60
6 com.apple.CoreText 0x00007fff8dcc83fb TCGFontCache::CopyFont(__CFURL const*, bool) const + 91
7 com.apple.CoreText 0x00007fff8dcc8225 TBaseFont::CopyNativeFont() const + 69
8 com.apple.CoreText 0x00007fff8dcc81a6 TBaseFont::CopyGraphicsFont() const + 26
9 com.apple.CoreText 0x00007fff8dcc7ebc TBaseFont::CopyTable(unsigned int) const + 188
10 com.apple.CoreText 0x00007fff8dd5a518 TBaseFont::CopyTable(unsigned int, unsigned int) const + 18
11 com.apple.CoreText 0x00007fff8dd28ecf CTFontCopyTable + 159
12 com.adobe.CoolType 0x00000001050b7379 CTCleanup + 1006091
13 com.adobe.CoolType 0x00000001050b7c70 CTCleanup + 1008386
14 com.adobe.CoolType 0x0000000104f691f9 0x104f63000 + 25081
15 com.adobe.CoolType 0x00000001050fbf1e CTCleanup + 1287600
16 com.adobe.CoolType 0x00000001050f7e89 CTCleanup + 1271067
17 com.adobe.CoolType 0x00000001050e3409 CTCleanup + 1186459
18 com.adobe.CoolType 0x00000001050fae4d CTCleanup + 1283295
19 com.adobe.CoolType 0x0000000104f6f689 0x104f63000 + 50825
20 com.adobe.CoolType 0x0000000104f79def 0x104f63000 + 93679
21 com.adobe.CoolType 0x0000000104f7a8f0 0x104f63000 + 96496
22 com.adobe.CoolType 0x000000010503b795 CTCleanup + 499239
23 com.adobe.CoolType 0x000000010503b328 CTCleanup + 498106
24 com.adobe.CoolType 0x0000000104fc9da8 CTCleanup + 33850
25 com.adobe.CoolType 0x0000000104fd191c CTCleanup + 65454
26 com.adobe.AGM 0x0000000104cf0471 0x104be2000 + 1107057
27 com.adobe.AGM 0x0000000104cef13a 0x104be2000 + 1102138
28 com.adobe.AGM 0x0000000104d31a61 0x104be2000 + 1374817
29 com.adobe.AGM 0x0000000104d31cb5 0x104be2000 + 1375413
30 com.adobe.AGM 0x0000000104c15686 0x104be2000 + 210566
31 com.adobe.Photoshop 0x0000000102ce41ca 0x100000000 + 47071690
32 com.adobe.Photoshop 0x0000000102f008eb 0x100000000 + 49285355
33 com.adobe.Photoshop 0x0000000102eff3d1 0x100000000 + 49279953
34 com.adobe.Photoshop 0x0000000102e1cc84 0x100000000 + 48352388
35 com.adobe.Photoshop 0x0000000102e1d323 0x100000000 + 48354083
36 com.adobe.Photoshop 0x0000000102e28496 0x100000000 + 48399510
37 com.adobe.Photoshop 0x0000000102e3d8ce 0x100000000 + 48486606
38 com.adobe.Photoshop 0x0000000102e3eb6c 0x100000000 + 48491372
39 com.adobe.Photoshop 0x0000000102e23aaa 0x100000000 + 48380586
40 com.adobe.Photoshop 0x0000000102e23b82 0x100000000 + 48380802
41 com.adobe.Photoshop 0x0000000102e23aaa 0x100000000 + 48380586
42 com.adobe.Photoshop 0x0000000102e23b82 0x100000000 + 48380802
43 com.adobe.Photoshop 0x0000000102e23aaa 0x100000000 + 48380586
44 com.adobe.Photoshop 0x0000000102e23b82 0x100000000 + 48380802
45 com.adobe.Photoshop 0x0000000102e23aaa 0x100000000 + 48380586
46 com.adobe.Photoshop 0x0000000102e4ee29 0x100000000 + 48557609
47 com.adobe.Photoshop 0x0000000102e4f7a2 0x100000000 + 48560034
48 com.adobe.Photoshop 0x0000000102e23aaa 0x100000000 + 48380586
49 com.adobe.Photoshop 0x0000000102d73a3c 0x100000000 + 47659580
50 com.adobe.Photoshop 0x0000000102decc4b 0x100000000 + 48155723
51 com.adobe.Photoshop 0x0000000100bdebfb 0x100000000 + 12446715
52 com.adobe.Photoshop 0x0000000100c679ee 0x100000000 + 13007342
53 com.adobe.Photoshop 0x0000000100c673ae 0x100000000 + 13005742
54 com.adobe.Photoshop 0x0000000100c67f35 0x100000000 + 13008693
55 com.adobe.Photoshop 0x0000000100c4619e 0x100000000 + 12870046
56 com.adobe.Photoshop 0x0000000100c65e2c 0x100000000 + 13000236
57 com.adobe.Photoshop 0x0000000100099bf1 0x100000000 + 629745
58 com.adobe.Photoshop 0x000000010008641b 0x100000000 + 549915
59 com.adobe.Photoshop 0x00000001000864c0 0x100000000 + 550080
60 com.adobe.Photoshop 0x00000001016bbef8 0x100000000 + 23838456
61 com.apple.Foundation 0x00007fff8e540094 __NSFireTimer + 96
62 com.apple.CoreFoundation 0x00007fff8263e724 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
63 com.apple.CoreFoundation 0x00007fff8263e25f __CFRunLoopDoTimer + 1151
64 com.apple.CoreFoundation 0x00007fff826af76a __CFRunLoopDoTimers + 298
65 com.apple.CoreFoundation 0x00007fff825f9aa5 __CFRunLoopRun + 1525
66 com.apple.CoreFoundation 0x00007fff825f9275 CFRunLoopRunSpecific + 309
67 com.apple.HIToolbox 0x00007fff84bc0f0d RunCurrentEventLoopInMode + 226
68 com.apple.HIToolbox 0x00007fff84bc0cb7 ReceiveNextEventCommon + 479
69 com.apple.HIToolbox 0x00007fff84bc0abc _BlockUntilNextEventMatchingListInModeWithFilter + 65
70 com.apple.AppKit 0x00007fff8309928e _DPSNextEvent + 1434
71 com.apple.AppKit 0x00007fff830988db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
72 com.apple.AppKit 0x00007fff8308c9cc -[NSApplication run] + 553
73 com.adobe.Photoshop 0x00000001016bbde2 0x100000000 + 23838178
74 com.adobe.Photoshop 0x00000001016bd0cc 0x100000000 + 23843020
75 com.adobe.Photoshop 0x0000000100087f62 0x100000000 + 556898
76 com.adobe.Photoshop 0x00000001002d48dc 0x100000000 + 2967772
77 com.adobe.Photoshop 0x00000001002d49b9 0x100000000 + 2967993
78 com.adobe.Photoshop 0x0000000100002a34 0x100000000 + 10804
Thread 1:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff897d3662 kevent64 + 10
1 libdispatch.dylib 0x00007fff84e8f43d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff84e8f152 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 5:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 6:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 7:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 8:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 9:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 10:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 11:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 12:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 13:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 14:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 15:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 16:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 17:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 18:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 19:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x0000000115c42f9b 0x115bfd000 + 286619
3 MultiProcessor Support 0x0000000115c42e53 0x115bfd000 + 286291
4 MultiProcessor Support 0x0000000115c62ee4 0x115bfd000 + 417508
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 20:: Lens Profile Manager
0 libsystem_kernel.dylib 0x00007fff897d2716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff89958c3b _pthread_cond_wait + 727
2 com.adobe.Photoshop 0x00000001016e8551 0x100000000 + 24020305
3 com.adobe.Photoshop 0x00000001016e75fe 0x100000000 + 24016382
4 com.adobe.Photoshop 0x00000001016549d5 0x100000000 + 23415253
5 com.adobe.Photoshop 0x00000001016e6af4 0x100000000 + 24013556
6 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff897d2a3a __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff81c22e60 nanosleep + 200
2 com.adobe.PSAutomate 0x000000013a842518 0x13a700000 + 1320216
3 com.adobe.PSAutomate 0x000000013a827fce 0x13a700000 + 1212366
4 com.adobe.PSAutomate 0x000000013a8420b5 0x13a700000 + 1319093
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 22:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 23:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 24:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 25:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 26:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 27:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 28:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 29:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 30:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 31:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 32:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 33:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 34:
0 libsystem_kernel.dylib 0x00007fff897d2e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff89957f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8995afb9 start_wqthread + 13
Thread 35 Crashed:: General Background Service
0 com.apple.GeForceGLDriver 0x00001234402e622c 0x123440000000 + 3039788
1 com.apple.GeForceGLDriver 0x00001234402e05cd 0x123440000000 + 3016141
2 com.apple.GeForceGLDriver 0x00001234402e02c3 gldBuildComputeProgram + 75
3 com.apple.opencl 0x00007fff8841c538 0x7fff88418000 + 17720
4 com.apple.opencl 0x00007fff8842a808 clBuildProgram + 2072
5 com.adobe.AIF 0x0000000107de1026 AIF::OCL::Program::build(std::vector<AIF::OCL::Device, AIF::AIFAllocator<AIF::OCL::Device> > const&, std::basic_string<char, std::char_traits<char>, AIF::AIFAllocator<char> > const&) + 86
6 com.adobe.AIF 0x0000000107de0fa3 AIF::OCL::Program::build(std::basic_string<char, std::char_traits<char>, AIF::AIFAllocator<char> > const&) + 49
7 com.adobe.Photoshop 0x0000000101a3d18d 0x100000000 + 27513229
8 com.adobe.Photoshop 0x0000000101a3dee3 0x100000000 + 27516643
9 com.adobe.Photoshop 0x0000000101940bfd 0x100000000 + 26479613
10 com.adobe.Photoshop 0x000000010192b91a 0x100000000 + 26392858
11 com.adobe.Photoshop 0x0000000101a4323d 0x100000000 + 27537981
12 com.adobe.Photoshop 0x000000010199bc68 0x100000000 + 26852456
13 com.adobe.Photoshop 0x000000010199d25a 0x100000000 + 26858074
14 com.adobe.Photoshop 0x00000001016e6af4 0x100000000 + 24013556
15 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
16 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
17 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 36:
0 libsystem_kernel.dylib 0x00007fff897cea1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff897cdd18 mach_msg + 64
2 libclh.dylib 0x000000014ce0ce69 0x14c800000 + 6344297
3 libclh.dylib 0x000000014c8c5972 0x14c800000 + 809330
4 libclh.dylib 0x000000014ce0dcb9 0x14c800000 + 6347961
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 37:
0 libsystem_kernel.dylib 0x00007fff897cea1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff897cdd18 mach_msg + 64
2 libclh.dylib 0x00007fff8daf8dd9 0x7fff8d4e9000 + 6356441
3 libclh.dylib 0x00007fff8d5aed62 0x7fff8d4e9000 + 810338
4 libclh.dylib 0x00007fff8daf9c29 0x7fff8d4e9000 + 6360105
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 38:
0 libsystem_kernel.dylib 0x00007fff897cea1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff897cdd18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff825fa315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff825f9939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff825f9275 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff832391ce _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 39:
0 libsystem_kernel.dylib 0x00007fff897cea1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff897cdd18 mach_msg + 64
2 libclh.dylib 0x00007fff8daf8dd9 0x7fff8d4e9000 + 6356441
3 libclh.dylib 0x00007fff8d5aed62 0x7fff8d4e9000 + 810338
4 libclh.dylib 0x00007fff8daf9c29 0x7fff8d4e9000 + 6360105
5 libsystem_pthread.dylib 0x00007fff89956899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff8995672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff8995afc9 thread_start + 13
Thread 35 crashed with X86 Thread State (64-bit):
rax: 0x000000006c93f4f8 rbx: 0x000000013eac3000 rcx: 0x0000000108bc3600 rdx: 0x000000013eac3000
rdi: 0x00000001ab402504 rsi: 0x0000050000000500 rbp: 0x000000013b085f10 rsp: 0x000000013b085e10
r8: 0x0000000000000040 r9: 0x000000013b085c00 r10: 0x000000013eac3000 r11: 0x0000000000000246
r12: 0x000000013b085e50 r13: 0x0000000000007020 r14: 0x0000000114252e48 r15: 0x0000000000000000
rip: 0x00001234402e622c rfl: 0x0000000000010206 cr2: 0x00000001ab402504
Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x100000000 - 0x103bb5f07 +com.adobe.Photoshop (14.1.2 - 14.1.2.427) <CC99E953-1231-383F-BC67-BCE95BA4E2A7> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
0x104301000 - 0x10432dff7 +libtbb.dylib (0) <64B7013E-D548-3F7B-A2FB-28B7B932275C> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/libtbb.dylib
0x104347000 - 0x104366fe7 +libtbbmalloc.dylib (0) <6887ED68-67ED-3748-82DA-B39A3EB210BB> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/libtbbmalloc.dylib
0x10438a000 - 0x104390fff org.twain.dsm (1.9.5 - 1.9.5) <E614CAAE-7B01-348B-90E4-DB3FD3D066A6> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x104398000 - 0x1043abff7 +com.adobe.ahclientframework (1.8.0.31 - 1.8.0.31) <58BB943C-98EC-3812-AAAB-74F66630D1D4> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x1043b5000 - 0x1043b9fff com.apple.agl (3.2.3 - AGL-3.2.3) <1B85306F-D2BF-3FE3-9915-165237B491EB> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x1043c0000 - 0x104589ff7 +com.adobe.owl (AdobeOwl version 5.0.13 - 5.0.13) <E9BEFE93-8AB5-3EF9-B59E-69208015C7FA> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x1045cc000 - 0x104b65fff +com.adobe.MPS (AdobeMPS 5.8.1.30604 - 5.8.1.30604) <70CBC6A8-2740-37AB-964E-484096A1BF8A> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x104be2000 - 0x104efaff7 +com.adobe.AGM (AdobeAGM 4.30.24.31468 - 4.30.24.31468) <97A3293C-0574-3DD3-86F1-D53E6CD73373> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x104f63000 - 0x105274fff +com.adobe.CoolType (AdobeCoolType 5.13.00.31468 - 5.13.00.31468) <47F18C1A-71E7-37B2-84C4-2EBF9B7000F3> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x1052bc000 - 0x1052e2fff +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <FA20BCA0-05BF-35ED-95B7-5775B8310D12> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x1052ea000 - 0x105316fff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.7.101.18636 - 3.7.101.18636) <488DF1F7-A643-5168-706A-498A0322A87E> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpat
0x10533a000 - 0x105468fff +com.winsoft.wrservices (WRServices 7.0.0 - 7.0.0) <0853A41B-A14A-37B7-B27F-457F87865EAD> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x1054c6000 - 0x10560afff +com.adobe.ACE (AdobeACE 2.20.02.31468 - 2.20.02.31468) <C55A913C-8009-3A56-BF49-723C61D9444D> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x10561d000 - 0x10563afff +com.adobe.BIB (AdobeBIB 1.2.03.31468 - 1.2.03.31468) <A69D3AA0-9248-3B77-991B-89B2B7FE46BB> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x105642000 - 0x105731fff +com.adobe.amtlib (7.0.0.169 - 7.0.0.169) <A9A9F814-FF1F-3182-992C-395E5BC52481> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x105744000 - 0x1057fdff7 +com.adobe.JP2K (1.2.2 - 1.2.2.29712) <869F46FB-FF39-39CA-B1E3-A13035A48B49> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x105847000 - 0x10584bff7 +com.adobe.ape.shim (3.4.0.29366 - 3.4.0.29366) <B9447EE8-6F91-9E85-C163-96600BF70764> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0x105852000 - 0x1058c3fe7 +com.adobe.FileInfo.framework (Adobe XMP FileInfo 5 . 3 . 0 . 0 -i 3 - 79.151561) <380981FE-6528-37CC-9159-AB1892803BD4> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x1058d6000 - 0x105943fff +com.adobe.AdobeXMPCore (Adobe XMP Core 5.5 -c 14 - 79.151481) <BCDB9366-EDB3-3FEA-854D-3D2C72D48781> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x105976000 - 0x105ecefef +com.nvidia.cg (2.2.0006 - 0) /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/Cg.framework/Cg
0x10653c000 - 0x10658bfff +com.adobe.headlights.LogSessionFramework (2.1.2.1785) <160BF2F9-B418-31C5-866F-6FADA1B720ED> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x1065c1000 - 0x10682fff7 +com.adobe.AIF (AdobeAIF 5.0.00 - 5.0.00) <3518BD24-6FD8-37C0-A888-EBB9A2957631> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/aif_ogl.framework/Versions/A/aif_ogl
0x10692e000 - 0x106a70fff +com.adobe.AIF (AdobeAIF 5.0.00 - 5.0.00) <5D90BD26-54D5-3479-AEA8-38899114CAF5> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/filter_graph.framework/Versions/A/filter_graph
0x106b8b000 - 0x106bb0ffe +adobepdfsettings (1) <56E7F033-6032-2EC2-250E-43F1EBD123B1> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/adobepdfsettings.framework/Versions/A/adobepdfsettings
0x106bec000 - 0x106beefff +com.adobe.AdobeCrashReporter (7.0 - 7.0.1) <B68D0D42-8DEB-3F22-BD17-981AC060E9D7> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
0x106bf3000 - 0x107282fef +com.adobe.PlugPlugOwl (4.0.1.34 - 4.0.1.34) <762B5A6D-E532-3EDD-9E8C-6A52F77BF985> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/PlugPlugOwl.framework/Versions/A/PlugPlugOwl
0x107890000 - 0x10794eff7 +com.adobe.AdobeExtendScript (ExtendScript 4.5.5 - 4.5.5.30746) <FD095E6D-90B6-3F27-9D28-A1846207313E> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScript
0x10799e000 - 0x107a49ff7 +com.adobe.AdobeScCore (ScCore 4.5.5 - 4.5.5.30746) <D7D4D4AA-EF54-374C-984F-6170846E9C38> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x107a8e000 - 0x107b88fe7 +com.adobe.AXEDOMCore (AdobeAXEDOMCore 3.7.101.18636 - 3.7.101.18636) <C7652AF2-56D7-8AF8-A207-0BDEDDFF0BEC> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x107c2d000 - 0x107d86ff7 +com.adobe.linguistic.LinguisticManager (7.0.0 - 19061) <F6095811-7D5F-3E06-A664-1EB9FBF8C761> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x107dd4000 - 0x107df3fff +com.adobe.AIF (AdobeAIF 5.0.00 - 5.0.00) <70265390-C20D-3DD2-9117-5AAE34BC1964> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/aif_ocl.framework/Versions/A/aif_ocl
0x107e0d000 - 0x107e72ff7 +com.adobe.AIF (AdobeAIF 5.0.00 - 5.0.00) <237759C8-A525-3B4A-8B8D-0344D90F757C> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/aif_core.framework/Versions/A/aif_core
0x107e93000 - 0x108081fe7 +PatchMatch (1) <5FB409AA-535C-3067-BCA0-4E9768C63888> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/PatchMatch.framework/Versions/A/PatchMatch
0x10839d000 - 0x10840cff7 +com.adobe.adobe_caps (adobe_caps 7.0.0.21 - 7.0.0.21) <CE3C6356-9EE2-3B88-8261-8612A0743F56> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x10a9b8000 - 0x10a9baff7 com.apple.textencoding.unicode (2.6 - 2.6) <0EEF0283-1ACA-3147-89B4-B4E014BFEC52> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x10cff3000 - 0x10cff4fff libCyrillicConverter.dylib (61) <AA2B224F-1A9F-30B9-BE11-633176790A94> /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
0x10f283000 - 0x10f29ffff libJapaneseConverter.dylib (61) <94EF6A2F-F596-3638-A3DC-CF03567D9427> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0x10f2a4000 - 0x10f2c5ff7 libKoreanConverter.dylib (61) <22EEBBDB-A2F2-3985-B9C7-53BFE2B02D08> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0x10f2ca000 - 0x10f2d9fff libSimplifiedChineseConverter.dylib (61) <F5827491-A4E3-3471-A540-8D1FE241FD99> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x10f2dd000 - 0x10f2effff libTraditionalChineseConverter.dylib (61) <A182514D-426F-3D5F-BA69-4C4A4680ECB8> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x110ee3000 - 0x110eeaff7 +FastCore (???) <113634F0-69CE-3FE9-B86B-2DB55A1C661C> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Required/Plug-Ins/Extensions/FastCore.plugin/Contents/MacOS/FastCore
0x113dc0000 - 0x113dc4ffd libFontRegistryUI.dylib (127) <57DE4E73-B65B-3712-9815-81018E72501A> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Resourc es/libFontRegistryUI.dylib
0x113f83000 - 0x113fc1fff +com.adobe.AAM.AdobeUpdaterNotificationFramework (UpdaterNotifications 7.0.1.102 - 7.0.1.102) <75ADE364-1107-3DA7-84A2-26C6874EB881> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/updaternotifications.framework/Versions/A/UpdaterNotifications
0x11595d000 - 0x1159a1fff +com.adobe.pip (7.0.0.1786) <7DE488A4-4E25-368C-AB47-D1991A7457CD> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobePIP.framework/AdobePIP
0x115b23000 - 0x115b81fff +MMXCore (???) <A914EB0D-BB2E-33F4-8ED3-7DFCEC8EF0EA> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Required/Plug-Ins/Extensions/MMXCore.plugin/Contents/MacOS/MMXCore
0x115bfd000 - 0x115c7fff7 +MultiProcessor Support (???) <551607FA-AC71-39ED-871E-0F26335ADF89> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Required/Plug-Ins/Extensions/MultiProcessor Support.plugin/Contents/MacOS/MultiProcessor Support
0x1173cc000 - 0x1173dffff +MeasurementCore (???) <2ED2377D-1D0E-3CE4-9B41-0473F54ACA5F> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Required/Plug-Ins/Measurements/MeasurementCore.plugin/Contents/MacOS/Meas urementCore
0x11c98c000 - 0x11ca2fff7 ColorSyncDeprecated.dylib (426) <1EBD0729-A174-3EA5-B226-DE63C2E89D14> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/Resources/ColorSyncDeprecated.dylib
0x11ca9c000 - 0x11caa7fff libGPUSupport.dylib (9.0.83) <AF15BF74-F9B3-35B9-8728-3B3A2EB6E432> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/libGPUSupport .dylib
0x12ddc2000 - 0x12dde8ff7 +com.adobe.ape (3.4.0.29366 - 3.4.0.29366) <40A59819-7A57-0E9F-658D-1803B2A461AE> /Library/Application Support/Adobe/*/adbeapecore.framework/adbeapecore
0x13a700000 - 0x13a948ff7 +com.adobe.PSAutomate (13.0 - 13.0) <C674EBC3-36AA-368A-B400-0EB597CC8F23> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Required/Plug-Ins/Extensions/ScriptingSupport.plugin/Contents/MacOS/Scrip tingSupport
0x13a9cb000 - 0x13aac0ff7 +com.adobe.AdbeScriptUIFlex (ScriptUIFlex 6.3.2 - 6.3.2.30746) <0E3F5867-99AE-33B5-9252-B159C7259097> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdbeScriptUIFlex.framework/Versions/A/AdbeScriptUIFlex
0x14c800000 - 0x14cf4aff7 libclh.dylib (4.0.3 - 4.0.3) <BC457879-2A9F-3A1E-909F-1500E8D4C207> /System/Library/Extensions/GeForceTeslaGLDriver.bundle/Contents/MacOS/libclh.dylib
0x156278000 - 0x156adfff7 com.apple.GeForceTeslaGLDriver (8.18.28 - 8.1.8) <A17676FF-2A81-319B-A6ED-85C6854C5C35> /System/Library/Extensions/GeForceTeslaGLDriver.bundle/Contents/MacOS/GeForceTeslaGLDrive r
0x123440000000 - 0x12344087bff7 com.apple.GeForceGLDriver (8.18.22 - 8.1.8) <CFA88606-8A16-3251-A1AA-4BC5F5D74E1C> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDriver
0x7fff64dc2000 - 0x7fff64df5817 dyld (239.3) <D1DFCF3F-0B0C-332A-BCC0-87A851B570FF> /usr/lib/dyld
0x7fff81ac4000 - 0x7fff81ae9ff7 com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x7fff81aea000 - 0x7fff81b75fff libCoreStorage.dylib (380) <AE14C2F3-0EF1-3DCD-BF2B-A24D97D3B372> /usr/lib/libCoreStorage.dylib
0x7fff81b76000 - 0x7fff81b7eff3 libCGCMS.A.dylib (599.7) <92AA4E85-7633-36E2-BAD0-7B1A2E48E75C> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS.A.dylib
0x7fff81b7f000 - 0x7fff81ba6ff7 libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib
0x7fff81ba7000 - 0x7fff81c30ff7 libsystem_c.dylib (997.1.1) <61833FAA-7281-3FF9-937F-686B6F20427C> /usr/lib/system/libsystem_c.dylib
0x7fff81c7e000 - 0x7fff81c82ff7 libGIF.dylib (1038) <C29B4323-1B9E-36B9-96C2-7CEDBAA124F0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff81d8e000 - 0x7fff81e3eff7 libvMisc.dylib (423.32) <049C0735-1808-39B9-943F-76CB8021744F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x7fff81e3f000 - 0x7fff81e40ff7 libodfde.dylib (20) <C00A4EBA-44BC-3C53-BFD0-819B03FFD462> /usr/lib/libodfde.dylib
0x7fff81e4a000 - 0x7fff81e91ff7 libcups.2.dylib (372) <348EED62-6C20-35D6-8EFB-E80943965100> /usr/lib/libcups.2.dylib
0x7fff81e92000 - 0x7fff81e92fff com.apple.Carbon (154 - 157) <45A9A40A-78FF-3EA0-8FAB-A4F81052FA55> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff81e93000 - 0x7fff81e9fff7 com.apple.OpenDirectory (10.9 - 173.1.1) <6B78BD7B-5622-38E6-8FC6-86A117E3ACCA> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff81ea0000 - 0x7fff81eaafff libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
0x7fff81eab000 - 0x7fff81eacff7 libsystem_sandbox.dylib (278.10) <A47E7E11-3C76-318E-B67D-98972B86F094> /usr/lib/system/libsystem_sandbox.dylib
0x7fff81f4a000 - 0x7fff81f76ff7 com.apple.framework.SystemAdministration (1.0 - 1.0) <36C562FF-5D91-318C-A19C-6B4453FB78B9> /System/Library/PrivateFrameworks/SystemAdministration.framework/Versions/A/SystemAdminis tration
0x7fff8200c000 - 0x7fff8200ffff com.apple.AppleSystemInfo (3.0 - 3.0) <4D032152-AA40-350E-BB96-44BC55C5C69C> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSystemInfo
0x7fff822dc000 - 0x7fff8256afff com.apple.RawCamera.bundle (5.02 - 725) <4DE37ECB-24CD-38B1-B5AF-1EE911E19B80> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff8256b000 - 0x7fff8257cff7 libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
0x7fff8257d000 - 0x7fff82588fff libkxld.dylib (2422.1.72) <C88EF3E6-B31F-3E12-BE9B-562D912BA733> /usr/lib/system/libkxld.dylib
0x7fff82589000 - 0x7fff8276eff7 com.apple.CoreFoundation (6.9 - 855.11) <E22C6A1F-8996-349C-905E-96C3BBE07C2F> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff8292b000 - 0x7fff82e4ffff com.apple.QuartzComposer (5.1 - 316) <B20E93C3-8517-3E5C-83B6-C312C839C5D0> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framewor k/Versions/A/QuartzComposer
0x7fff82e56000 - 0x7fff82ec0ff7 com.apple.framework.IOKit (2.0.1 - 907.1.13) <C1E95F5C-B79B-31BE-9F2A-1B25163C1F16> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff82ec1000 - 0x7fff82ee6ff7 com.apple.CoreVideo (1.8 - 117.2) <4674339E-26D0-35FA-9958-422832B39B12> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff82ef0000 - 0x7fff82f4ffff com.apple.framework.CoreWLAN (4.0 - 400.45.1) <775F9444-8059-30A2-8058-7F7ACD68CCF1> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff83052000 - 0x7fff83074fff com.apple.framework.familycontrols (4.1 - 410) <4FDBCD10-CAA2-3A9C-99F2-06DCB8E81DEE> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x7fff83075000 - 0x7fff83be9ff7 com.apple.AppKit (6.9 - 1265) <0E9FC8BF-DA3C-34C5-91CC-12BC922B5F01> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff84a38000 - 0x7fff84a3bfff libCoreVMClient.dylib (58.1) <EBC36C69-C896-3C3D-8589-3E9023E7E56F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x7fff84a58000 - 0x7fff84b3fff7 libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
0x7fff84b40000 - 0x7fff84b48fff libsystem_dnssd.dylib (522.1.11) <270DCF6C-502D-389A-AA9F-DE4624A36FF7> /usr/lib/system/libsystem_dnssd.dylib
0x7fff84b49000 - 0x7fff84b88fff libGLU.dylib (9.0.83) <8B457205-513B-3477-AE9C-3AD979D5FE11> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff84b89000 - 0x7fff84b91ff7 com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <98BBB3E4-6239-3EF1-90B2-84EA0D3B8D61> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
0x7fff84b92000 - 0x7fff84e3cffd com.apple.HIToolbox (2.1 - 696) <1CFFF37Hi scottiericho,
Please refer to the following help document on problem where CC does not start
after upgrade to Maverick Mac OSX 10.9.
http://forums.adobe.com/message/5812298
http://helpx.adobe.com/illustrator/kb/illustrator-crashes-mavericks-os -x-109.html
http://helpx.adobe.com/after-effects/kb/effects-launch-mac-os-109.html
Hope it helps you.
Regards,
Rajshree -
Crashes upon Launch of any CS5 program.
Hello,
I just upgraded my hard drive on my laptop. I had been running the Adobe Creative Cloud trial. However, I started encouring problems with the applications. They were crashing upon launch. I was just using the creative cloud trial until I had time to load my disk with the suite. I finally got around to doing it last week. However, I am encountering the same problems. I am on a Macbook Pro. The problem started when I was running Lion (10.7). I thought maybe an operating system upgrade might fix the problem. I am now running on Mavericks (10.9); however, the problem persists. I get the error message below when it crashes. The program crashes before the pre-loader image comes up. Any help would be appreciated. Thank you and I hope you have a nice day!!
Process: Adobe Illustrator [6794]
Path: /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 399 (15.0.0)
Code Type: X86 (Native)
Parent Process: launchd [165]
Responsible: Adobe Illustrator [6794]
User ID: 501
Date/Time: 2013-11-22 18:26:45.104 -0500
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: 1826BB91-32AC-E222-3327-63A5944CA534
Sleep/Wake UUID: 173263A6-7A69-4658-8019-9B947F1E0FF5
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x000000001bd8df6c
VM Regions Near 0x1bd8df6c:
mapped file 000000001b385000-000000001b8b3000 [ 5304K] rw-/rwx SM=COW /Library/Fonts/KozGoPr6N-Light.otf
--> mapped file 000000001b8b3000-000000001bde1000 [ 5304K] r--/rwx SM=COW /Library/Fonts/KozGoPr6N-Light.otf
mapped file 000000002011e000-000000002543c000 [ 83.1M] r--/rwx SM=COW /Library/Fonts/Hannotate.ttc
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libFontParser.dylib 0x98431a1e OTFSetupHFMXAndVFMX(TSFNTData const&, int, EndianScalar<short, (EEndianness)0> const*&, EndianScalar<short, (EEndianness)0> const*&) + 208
1 libFontParser.dylib 0x9842da07 TSFNTOpenTypeCIDFont::TSFNTOpenTypeCIDFont(TSFNTData const&) + 621
2 libFontParser.dylib 0x9842d6fc TOpenTypeCIDDataForkFont::TOpenTypeCIDDataForkFont(TFileDataSurrogate const&) + 48
3 libFontParser.dylib 0x9841eb87 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 3759
4 libFontParser.dylib 0x9841d769 FPFontCreateFontsWithPath + 214
5 libCGXType.A.dylib 0x9409b1f9 create_private_data_with_path + 26
6 com.apple.CoreGraphics 0x9bebeb82 CGFontCreateFontsWithPath + 44
7 com.apple.CoreGraphics 0x9bebe73e CGFontCreateFontsWithURL + 416
8 com.apple.CoreGraphics 0x9c111669 CGFontFinderCreateFontWithPlatformFont + 76
9 com.apple.CoreGraphics 0x9c070d8b CGFontCreateWithPlatformFontAndVariation + 44
10 com.apple.CoreGraphics 0x9c070d5a CGFontCreateWithPlatformFont + 25
11 com.apple.CoreText 0x955825c2 TFont::InitDescriptor(unsigned long, __CTFontDescriptor const*) + 150
12 com.apple.CoreText 0x95582834 TFont::TFont(unsigned long, float, CGAffineTransform const*, __CTFontDescriptor const*) + 40
13 com.apple.CoreText 0x9557d434 CTFontCreateWithPlatformFont + 113
14 AdobeCoolType 0x01ee983d CTCleanup + 1076617
15 AdobeCoolType 0x01eecb40 CTCleanup + 1089676
16 AdobeCoolType 0x01eee151 CTCleanup + 1095325
17 AdobeCoolType 0x01ef0f30 CTCleanup + 1107068
18 AdobeCoolType 0x01e378ef CTCleanup + 347707
19 AdobeCoolType 0x01d8d80c 0x1d84000 + 38924
20 AdobeCoolType 0x01e9b9fb CTCleanup + 757575
21 AdobeCoolType 0x01e42c8e CTCleanup + 393690
22 AdobeCoolType 0x01e426c3 CTCleanup + 392207
23 AdobeCoolType 0x01de24e1 CTGetVersion + 17347
24 AdobeCoolType 0x01de2a48 CTInit + 66
25 com.adobe.illustrator 0x006bde7c AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 3679444
26 com.adobe.illustrator 0x005b0d2f AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 2577287
27 com.adobe.illustrator 0x005b6b18 AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 2601328
28 com.adobe.illustrator 0x005aba7b AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 2556115
29 com.adobe.illustrator 0x005abbab AWS_CUI_RevertAlert(OpaqueWindowPtr*, adobe::aws::gen::String<unsigned short>&, adobe::aws::gen::String<unsigned short>&) + 2556419
30 com.adobe.illustrator 0x001b5090 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1673276
31 com.adobe.illustrator 0x0004f59d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 208201
32 com.adobe.illustrator 0x0005015e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 211210
33 com.adobe.illustrator 0x0004f8e4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 209040
34 com.adobe.illustrator 0x001b4861 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1671181
35 com.adobe.illustrator 0x001b4a11 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 1671613
36 com.adobe.illustrator 0x0010af6a AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 976662
37 com.adobe.illustrator 0x0004f59d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 208201
38 com.adobe.illustrator 0x0005015e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 211210
39 com.adobe.illustrator 0x0004f8e4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 209040
40 com.adobe.illustrator 0x0010a5cd AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 974201
41 com.adobe.illustrator 0x000cc97e AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 721194
42 com.adobe.illustrator 0x00003346 0x1000 + 9030
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x90f6b992 kevent64 + 10
1 libdispatch.dylib 0x96fb58bd _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x96fb5556 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x90f6a7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x96b0cd8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x96b0efa3 pthread_cond_wait + 48
3 com.adobe.amt.services 0x0458d126 AMTConditionLock::LockWhenCondition(int) + 46
4 com.adobe.amt.services 0x04585db0 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 116
5 com.adobe.amt.services 0x0458d18c AMTThread::Worker(void*) + 24
6 libsystem_pthread.dylib 0x96b0a5fb _pthread_body + 144
7 libsystem_pthread.dylib 0x96b0a485 _pthread_start + 130
8 libsystem_pthread.dylib 0x96b0fcf2 thread_start + 34
Thread 3:
0 libsystem_kernel.dylib 0x90f6a7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x96b0cd8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x96b0d042 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x9a6fab2d TSWaitOnConditionTimedRelative + 161
4 com.apple.CoreServices.CarbonCore 0x9a6fa6ea TSWaitOnSemaphoreCommon + 531
5 com.apple.CoreServices.CarbonCore 0x9a6fa89d TSWaitOnSemaphoreRelative + 24
6 com.apple.CoreServices.CarbonCore 0x9a6daea0 TimerThread + 89
7 libsystem_pthread.dylib 0x96b0a5fb _pthread_body + 144
8 libsystem_pthread.dylib 0x96b0a485 _pthread_start + 130
9 libsystem_pthread.dylib 0x96b0fcf2 thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x90f6a7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x96b0cd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x96b0ebd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9a6fa922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x9a6fab46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x9a6c6f92 MPWaitOnQueue + 199
6 AdobeACE 0x015526f1 0x1518000 + 239345
7 AdobeACE 0x015520ed 0x1518000 + 237805
8 com.apple.CoreServices.CarbonCore 0x9a6c756e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x96b0a5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x96b0a485 _pthread_start + 130
11 libsystem_pthread.dylib 0x96b0fcf2 thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x90f6a7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x96b0cd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x96b0ebd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9a6fa922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x9a6fab46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x9a6c6f92 MPWaitOnQueue + 199
6 AdobeACE 0x015526f1 0x1518000 + 239345
7 AdobeACE 0x015520ed 0x1518000 + 237805
8 com.apple.CoreServices.CarbonCore 0x9a6c756e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x96b0a5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x96b0a485 _pthread_start + 130
11 libsystem_pthread.dylib 0x96b0fcf2 thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x90f6a7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x96b0cd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x96b0ebd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9a6fa922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x9a6fab46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x9a6c6f92 MPWaitOnQueue + 199
6 AdobeACE 0x015526f1 0x1518000 + 239345
7 AdobeACE 0x015520ed 0x1518000 + 237805
8 com.apple.CoreServices.CarbonCore 0x9a6c756e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x96b0a5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x96b0a485 _pthread_start + 130
11 libsystem_pthread.dylib 0x96b0fcf2 thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x90f6a7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x96b0cd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x96b0ebd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9a6fa922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x9a6fab46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x9a6c6f92 MPWaitOnQueue + 199
6 AdobeACE 0x015526f1 0x1518000 + 239345
7 AdobeACE 0x015520ed 0x1518000 + 237805
8 com.apple.CoreServices.CarbonCore 0x9a6c756e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x96b0a5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x96b0a485 _pthread_start + 130
11 libsystem_pthread.dylib 0x96b0fcf2 thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x90f6a7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x96b0cd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x96b0ebd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9a6fa922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x9a6fab46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x9a6c6f92 MPWaitOnQueue + 199
6 AdobeACE 0x015526f1 0x1518000 + 239345
7 AdobeACE 0x015520ed 0x1518000 + 237805
8 com.apple.CoreServices.CarbonCore 0x9a6c756e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x96b0a5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x96b0a485 _pthread_start + 130
11 libsystem_pthread.dylib 0x96b0fcf2 thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x90f6a7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x96b0cd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x96b0ebd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9a6fa922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x9a6fab46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x9a6c6f92 MPWaitOnQueue + 199
6 AdobeACE 0x015526f1 0x1518000 + 239345
7 AdobeACE 0x015520ed 0x1518000 + 237805
8 com.apple.CoreServices.CarbonCore 0x9a6c756e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x96b0a5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x96b0a485 _pthread_start + 130
11 libsystem_pthread.dylib 0x96b0fcf2 thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x90f6a7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x96b0cd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x96b0ebd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9a6fa922 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x9a6fab46 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x9a6c6f92 MPWaitOnQueue + 199
6 AdobeACE 0x015526f1 0x1518000 + 239345
7 AdobeACE 0x015520ed 0x1518000 + 237805
8 com.apple.CoreServices.CarbonCore 0x9a6c756e PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x96b0a5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x96b0a485 _pthread_start + 130
11 libsystem_pthread.dylib 0x96b0fcf2 thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x90f6a7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x96b0cd8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x96b0efa3 pthread_cond_wait + 48
3 AdobeAGM 0x0198b8f5 AGMInitialize + 3243373
4 AdobeAGM 0x0198c545 AGMInitialize + 3246525
5 AdobeAGM 0x01992138 AGMInitialize + 3270064
6 libsystem_pthread.dylib 0x96b0a5fb _pthread_body + 144
7 libsystem_pthread.dylib 0x96b0a485 _pthread_start + 130
8 libsystem_pthread.dylib 0x96b0fcf2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x1ad180d0 ebx: 0xbfff9138 ecx: 0x07066000 edx: 0x00002000
edi: 0xbfff9118 esi: 0x1bd8df68 ebp: 0xbfff9168 esp: 0xbfff9100
ss: 0x00000023 efl: 0x00010286 eip: 0x98431a1e cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x1bd8df6c
Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x1000 - 0xff7ff6 +com.adobe.illustrator (399 - 15.0.0) <E4A81060-96D8-01B9-093D-04CBB8C0459B> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x12d9000 - 0x13a6fe7 +AdobeAXEDOMCore (0) <F76D74DC-FD5A-9783-C447-2E58773DA7E1> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x1415000 - 0x1425fff com.apple.carbonframeworktemplate (1.0 - 1.0) <5E8425F4-3852-F874-5091-CA17727F863C> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x142a000 - 0x1445ff9 +AdobePDFSettings (1) /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSetting s
0x145f000 - 0x14a3fff +com.adobe.illustrator.aiport (AIPort version 1.0 - 1.0) <D16914DF-84AF-46F5-DBE7-4E69FDF57C2B> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AIPort.framework/Versions/A/AIPort
0x1506000 - 0x1506fff +SPBasic (0) <9025F209-C255-BA15-EE86-BCF54706917D> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x150a000 - 0x1510ffb +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <5B4C881B-6885-96F2-BD05-BE9C44A7546C> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x1518000 - 0x162cfff +AdobeACE (1) <DD291A17-ECF4-FE20-5837-AC1F5BC76940> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x164f000 - 0x1b75fff +AdobeAGM (1) <BD6EEC99-2691-BD5F-5888-2436562E5227> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x1cb6000 - 0x1cf2fff +AdobeARE (1) <EFF04636-11C5-BFF0-6DC4-0E4909802EEA> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x1cfb000 - 0x1d21ff6 +AdobeAXE8SharedExpat (0) <5848BBCE-3A3E-66EE-5527-97A96F0CA4CC> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
0x1d32000 - 0x1d4dfff +AdobeBIB (1) <6E3DC6A9-066C-B736-6465-7F91D18860FB> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x1d57000 - 0x1d78ff7 +AdobeBIBUtils (1) <0405CA59-8136-7A32-CCDE-D5289F02B4EC> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x1d84000 - 0x2076ff7 +AdobeCoolType (1) <AEC9EB8F-2122-1708-3207-2A8BE3308FFA> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x20fe000 - 0x2196fff +com.adobe.AdobeExtendScript (ExtendScript 4.1.23 - 4.1.23.7573) <F68E96A7-E657-7275-09DF-4C412554CD4A> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
0x21f5000 - 0x22d8fef +AdobePDFPort (1) <A3B34989-24B0-04AF-D9BC-2B2718803809> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
0x230d000 - 0x2941feb +AdobePDFL (1) <1A619F3E-A9D4-A99C-791E-92B564F64609> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x2a6d000 - 0x2afaff7 +com.adobe.AdobeScCore (ScCore 4.1.23 - 4.1.23.7573) <6A15402A-09B2-B1F8-5ECC-D7871EC054C3> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x2b3f000 - 0x2bdffef +AdobeSVGExport (0) <9B8AE7D4-C7C8-B594-9E31-BEDC07A98A56> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
0x2c09000 - 0x2ea7ff2 +AdobeSVGRE (0) <95F2CE86-4B2D-C3DE-A783-8E0A0B24F74C> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
0x2f80000 - 0x2fd8ff7 +AdobeXMP (0) <73329999-C364-2451-6574-4D0277057D19> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x2fe7000 - 0x3073fef +AdobeXMPFiles (0) <A72BD678-CAD0-0C2A-0989-11E87B154AB5> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x30aa000 - 0x3177ff3 +libicui18n.dylib.36.0 (36) <08F15219-7F35-574E-7725-1ACAA1B18A00> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/3.6/libicu i18n.dylib.36.0
0x31da000 - 0x32b4fef +libicuuc.dylib.36.0 (36) <5EE72009-40B3-7FB7-3A49-576AEDE0D400> /Applications/Adobe Illustrator CS5/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/3.6/libicuuc.dylib.36.0
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0x95810000 - 0x9584dffb libGLImage.dylib (9.0.83) <FA15FEB5-54E4-313B-8E78-A2D2E6C88FE1> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x9584e000 - 0x95850fff libquarantine.dylib (71) <EE3B510E-1AEC-3171-8A1A-D6A5A42CF35C> /usr/lib/system/libquarantine.dylib
0x95851000 - 0x95856ff3 libsystem_platform.dylib (24.1.4) <875321B9-34EF-3FCC-880C-633FA05223F5> /usr/lib/system/libsystem_platform.dylib
0x95c0f000 - 0x95c18fff com.apple.DiskArbitration (2.6 - 2.6) <6379523D-3196-370C-AE4A-8EA586E36909> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x95c68000 - 0x95c99ffd com.apple.GSS (4.0 - 2.0) <6BA01155-4DAD-30EE-B480-D224650EA010> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x95dcc000 - 0x95e1cff7 libcorecrypto.dylib (161.1) <135FD99E-2211-3DF4-825C-C9F816107F0C> /usr/lib/system/libcorecrypto.dylib
0x95e1d000 - 0x95e73ff6 com.apple.ScalableUserInterface (1.0 - 1) <2C81641B-FA30-32FF-8B3E-3CB9BF53B2D9> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterfa ce.framework/Versions/A/ScalableUserInterface
0x95e74000 - 0x95e76fff com.apple.securityhi (9.0 - 55005) <51765C73-80D1-33E3-9589-3E88380CE007> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x95e77000 - 0x96169ff8 com.apple.CoreImage (9.0.54) <D7BC3E53-EF5B-3A14-8808-8D45EE505B48> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework /Versions/A/CoreImage
0x9616a000 - 0x96182fff com.apple.CFOpenDirectory (10.9 - 173.1.1) <630A5CCF-8FC3-379D-B0BD-41DCE1F0B624> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
0x96222000 - 0x96222fff libkeymgr.dylib (28) <1B097DEA-011E-3B1C-86D5-6C7FAD5C765A> /usr/lib/system/libkeymgr.dylib
0x96244000 - 0x96342fff libJP2.dylib (1038) <EE0B9985-625D-39E6-B425-03FB75BA2594> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x96343000 - 0x96389ff7 libFontRegistry.dylib (127) <A0930DB2-A6C6-3C6E-B4A2-119E0D76FD7D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontRegistry.dylib
0x9638a000 - 0x963ebff7 com.apple.Symbolication (1.4 - 129) <E5948C08-6ADF-3D86-9134-6AE49CF1DA0F> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
0x963f3000 - 0x963fcfff libsystem_notify.dylib (121) <623269F5-1518-3035-A916-8AF83C972154> /usr/lib/system/libsystem_notify.dylib
0x963fd000 - 0x966e7fd2 com.apple.vImage (7.0 - 7.0) <256972F0-3DBC-3CE1-9EE8-B48243868729> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
0x966e8000 - 0x966efffe com.apple.agl (3.2.3 - AGL-3.2.3) <E26A1D2C-596E-31F0-8E70-FC381874F8DA> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x966f0000 - 0x96827ff3 com.apple.desktopservices (1.8 - 1.8) <4D853961-F911-3FE2-A7DF-3130EA1D8CEB> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x96828000 - 0x9689dffb com.apple.framework.IOKit (2.0.1 - 907.1.13) <86D72735-9DFB-35C8-83F7-CE0DCF17D354> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x968a1000 - 0x968a3fff libsystem_configuration.dylib (596.12) <1C31C3F6-568D-3854-AE03-A5DA2F39297E> /usr/lib/system/libsystem_configuration.dylib
0x968a4000 - 0x96b08fff com.apple.CoreData (107 - 481) <F699EC21-57D9-3AE6-A17B-C1D1092780BD> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x96b09000 - 0x96b10ffb libsystem_pthread.dylib (53.1.4) <8B1B7B84-1B5D-32A8-AC0D-1E689E5C8A4C> /usr/lib/system/libsystem_pthread.dylib
0x96b47000 - 0x96b98ff1 libstdc++.6.dylib (60) <354F284B-2343-3810-9CA2-E28038824F6E> /usr/lib/libstdc++.6.dylib
0x96b99000 - 0x96bc1fff libsystem_info.dylib (449.1.3) <BB68E8CC-422F-3121-8C86-D0F766FB696D> /usr/lib/system/libsystem_info.dylib
0x96bda000 - 0x96bf6fff libCRFSuite.dylib (34) <FFF76EBA-DF35-3A5F-857F-3F4B1C9F4C77> /usr/lib/libCRFSuite.dylib
0x96c02000 - 0x96c44fff libGLU.dylib (9.0.83) <0D9BFE5A-435E-3C66-AF96-D3567B8FC87B> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x96c9b000 - 0x96ca4ffa com.apple.CommonAuth (4.0 - 2.0) <6CB82D57-3C55-39E5-9036-8047DF3E6F57> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x96caa000 - 0x96d20ff3 com.apple.securityfoundation (6.0 - 55122) <25149798-A37E-316F-84AB-93029EAF33D8> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x96d27000 - 0x96d27fff com.apple.CoreServices (59 - 59) <06747539-5035-3307-8645-9BC4E7F89023> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x96d28000 - 0x96f95ff6 com.apple.security (7.0 - 55471) <5FCF76B2-92C6-3404-87D3-91B3F6E203AA> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x96f96000 - 0x96fb1ff5 com.apple.openscripting (1.4 - 157) <5C161A52-8D2F-3D56-A988-05727BED7A59> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x96fb2000 - 0x96fcaffd libdispatch.dylib (339.1.9) <6249BAE5-044F-3A7A-9CCC-03FF7E6B405B> /usr/lib/system/libdispatch.dylib
0x96fd6000 - 0x97014ff7 com.apple.NavigationServices (3.8 - 215) <A093AAF0-248E-313E-BA82-01F69E269895> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices
0x97015000 - 0x97061ff7 libcups.2.dylib (372) <9A2BE8DC-37E4-3019-B665-1036FE7868EA> /usr/lib/libcups.2.dylib
0x97066000 - 0x97072ffe libkxld.dylib (2422.1.72) <F9B35FA5-C936-3286-A055-2B0780A674AC> /usr/lib/system/libkxld.dylib
0x97077000 - 0x97082fff com.apple.CrashReporterSupport (10.9 - 538) <7A5FF845-433C-33E3-99B5-F6AA5B825734> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporter Support
0x973dd000 - 0x973ebff7 libz.1.dylib (53) <858B4D9F-D87E-3D81-B07A-DF9632BD185F> /usr/lib/libz.1.dylib
0x973ec000 - 0x97417ff5 com.apple.ChunkingLibrary (2.0 - 155.1) <50BBBBF8-F30B-39EA-A512-11A47F429F2C> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x97418000 - 0x9741cff7 libmacho.dylib (845) <D8E93E59-1F80-3413-B9CF-78B848F6E873> /usr/lib/system/libmacho.dylib
0x9741d000 - 0x9752fffc libsqlite3.dylib (158) <B3DB0FED-FE4C-314D-8329-CF7708C8AAF4> /usr/lib/libsqlite3.dylib
0x97530000 - 0x9753bffb libcommonCrypto.dylib (60049) <F8E60C43-22EE-3E0B-9546-3365056901F1> /usr/lib/system/libcommonCrypto.dylib
0x9753c000 - 0x97557ff6 libPng.dylib (1038) <F39168D4-ABEB-3C2D-A763-B9D3E1EF43BC> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x97558000 - 0x975eaffe libsystem_c.dylib (997.1.1) <D06FD754-8CE3-3EB7-BE05-2EF939BBE05F> /usr/lib/system/libsystem_c.dylib
0x975eb000 - 0x97615fff libxslt.1.dylib (13) <249D54AB-1D82-38FE-ABEC-0D575450C73B> /usr/lib/libxslt.1.dylib
0x97616000 - 0x97639ff7 libc++abi.dylib (48) <5367BE5A-D475-3FB4-972D-E1DC999A709A> /usr/lib/libc++abi.dylib
0x97660000 - 0x97679fff com.apple.Kerberos (3.0 - 1) <91F17EB2-C70C-359C-B09D-96B52D2A9C9F> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x97bef000 - 0x97c09ff7 com.apple.GenerationalStorage (2.0 - 160.2) <8755F7F1-2402-387C-A32A-2270E7D680C8> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalSt orage
0x97c0a000 - 0x97c38ff3 com.apple.DebugSymbols (106 - 106) <FC70F4C9-B2A6-352F-9563-6C085E9DDDB8> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x97c39000 - 0x97c3dfff com.apple.CommonPanels (1.2.6 - 96) <E7CA63C6-CEE9-3F0A-93A7-C12C653FFB80> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x97c7a000 - 0x97cc9fff com.apple.opencl (2.3.57 - 2.3.57) <93385E1C-00D9-31BE-9652-7F3C09484B3E> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x97cca000 - 0x97ccafff com.apple.Accelerate (1.9 - Accelerate 1.9) <C85070A7-D942-3CFA-981F-5864480788C8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x97ccb000 - 0x97e3dffb com.apple.audio.toolbox.AudioToolbox (1.9 - 1.9) <E5FFD35D-18CF-333C-BECE-39F8E47BE707> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x97e3e000 - 0x97ea7fff com.apple.SystemConfiguration (1.13 - 1.13) <542075CD-9085-3F30-B84B-DD0277D6A40E> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x97ea8000 - 0x97eb1fff com.apple.audio.SoundManager (4.1 - 4.1) <68B7CEB7-AF09-3E24-8548-6ABF065B5186> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
0x97eb2000 - 0x97f27ff1 com.apple.ApplicationServices.ATS (360 - 363.1) <5C9BC698-0CC1-3F6A-9F9D-BCC3A9C3D6DC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x97f28000 - 0x97fd4ffb libvMisc.dylib (423.32) <43873EFF-FB43-3301-BEE8-F2C3A046D7A6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x97fd5000 - 0x98066fff com.apple.ColorSync (4.9.0 - 4.9.0) <8366AE10-0396-3100-B87A-A176E8ECE7B6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x98067000 - 0x98134ff7 com.apple.backup.framework (1.5 - 1.5) <E33257DD-A751-3230-89B7-B4B79F70A8FB> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x982b4000 - 0x982b6ffb libRadiance.dylib (1038) <F0D3F13B-5628-3DF9-8B86-A4D914567B25> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x982b7000 - 0x98419ff3 com.apple.CFNetwork (673.0.3 - 673.0.3) <5E0E9AE8-073B-3F2B-B0C7-A0129DE787F6> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x9841a000 - 0x9841bfff liblangid.dylib (117) <F18F76C6-7E4B-34AD-AE81-C1C031BF2F7D> /usr/lib/liblangid.dylib
0x9841c000 - 0x98510fff libFontParser.dylib (111.1) <D8F9B2A4-41A6-3407-8D80-13A841F97BE5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib
0x993ab000 - 0x993b3fff liblaunch.dylib (842.1.4) <3798500D-4436-3AEB-B273-7F2428C33A4A> /usr/lib/system/liblaunch.dylib
0x993b4000 - 0x993b8ffa libGIF.dylib (1038) <5CEB4EDF-B0B6-33A6-BDDE-8C0D3226FA72> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x993b9000 - 0x9950fff0 libBLAS.dylib (1094.5) <74310C2F-4FDB-3995-A01A-5AFB83010A43> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
0x99510000 - 0x995f6ff7 com.apple.coreui (2.1 - 231) <1C1AE894-C5C2-3F1C-BF29-B152ECD9BD88> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x995f7000 - 0x99604fff com.apple.Librarian (1.2 - 1) <F85681E3-3398-327B-829B-1D8078C38C22> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x99605000 - 0x99678fff com.apple.SearchKit (1.4.0 - 1.4.0) <6F607AB6-7553-37BA-BEC5-98FD7C27FAD7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x99679000 - 0x996aaffa libsystem_m.dylib (3047.16) <28E614E8-7802-3E84-960A-AD4721EF10F7> /usr/lib/system/libsystem_m.dylib
0x996ab000 - 0x9972bff7 com.apple.CoreServices.OSServices (600.4 - 600.4) <1227DF22-E2DA-3764-A1CA-10CC0CEBE377> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0x9972c000 - 0x9981cffb libiconv.2.dylib (41) <848FEBA7-2E3E-3ECB-BD59-007F32468787> /usr/lib/libiconv.2.dylib
0x9981d000 - 0x9982ffff libsystem_asl.dylib (217.1.4) <51EB17C9-9F5B-39F3-B6CD-8EF238B05B89> /usr/lib/system/libsystem_asl.dylib
0x999a1000 - 0x999cdff7 com.apple.DictionaryServices (1.2 - 208) <33873336-BECD-3F62-A315-C45F24C1818C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x999ce000 - 0x999e6ff7 libsystem_malloc.dylib (23.1.10) <69F485C9-B3E7-3E36-A06C-D7DFD29D22E1> /usr/lib/system/libsystem_malloc.dylib
0x999e7000 - 0x99a23ff4 com.apple.RemoteViewServices (2.0 - 94) <BEEE6ADF-7DA3-3D68-BCB0-9863BE1A1F46> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServi ces
0x99a2f000 - 0x99a2ffff com.apple.Cocoa (6.8 - 20) <407DC9E6-BBCE-3D34-9BBB-00C90584FFDF> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x99a30000 - 0x99a6dff7 libauto.dylib (185.5) <CD008E66-4A0C-35F5-8D72-80D76A716A03> /usr/lib/libauto.dylib
0x99ad7000 - 0x99b82fff libcrypto.0.9.7.dylib (106) <DA3D5F8E-5822-3D41-BC1C-FFE1CC9BB42B> /usr/lib/libcrypto.0.9.7.dylib
0x99d50000 - 0x99d74fff libxpc.dylib (300.1.17) <252BC88F-A5CA-3E67-AEDB-3D7B9F4537E2> /usr/lib/system/libxpc.dylib
0x99d75000 - 0x99da7ff7 libTrueTypeScaler.dylib (111.1) <A568EE4C-1588-3F8B-8640-F02CEFC5AF09> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libTrueTypeScaler.dylib
0x99db1000 - 0x99dc4fff com.apple.ImageCapture (9.0 - 9.0) <63D5C96F-1893-3F35-ADFB-EE451AFD87E6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
0x99e1b000 - 0x99e1fffe libCoreVMClient.dylib (58.1) <0EB8FFD7-AFED-3A63-810E-29629831D43D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x99e23000 - 0x99e6bfff com.apple.PerformanceAnalysis (1.47 - 47) <16935C0F-7F9F-316E-9D46-11973DE0904A> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAna lysis
0x99e6e000 - 0x9a233ff6 libLAPACK.dylib (1094.5) <E6286E68-3501-31AC-813E-75B3B3968011> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x9a234000 - 0x9a436ff7 com.apple.CoreFoundation (6.9 - 855.11) <50F70E07-043A-3A2F-87EF-A36BA6C5C9D9> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9a4ca000 - 0x9a4ceffc com.apple.IOSurface (91 - 91) <DECEEB72-3C7E-3C21-9237-E5AD293F8B09> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x9a4cf000 - 0x9a51dff9 com.apple.HIServices (1.22 - 466) <30636237-408A-3552-90C1-1279348DF7CB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
0x9a52e000 - 0x9a63afff com.apple.ImageIO.framework (3.3.0 - 1038) <0B4A6607-9FBC-3A6C-984A-0542DE8385FB> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x9a63b000 - 0x9a93cff7 com.apple.CoreServices.CarbonCore (1077.13 - 1077.13) <C514A490-8689-3665-AD82-863B5FF8D6AE> /System/Library/FrameworksTry deleting the AI prefs file. Then restart system, then open up AI. For mac, locate pref file here: (library/preferences/Adobe illustrator settings/en_US/ aiprefs)
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Lightroom 4.4 crashes at launch
I am running Lightroom 4.4 (Creative Cloud) version on Mac OS X 10.8.3 on a 2007 iMac with 6GB of RAM. Lightroom crashes when launched. I have tried removing the preferences, using the Adobe cleanup tool. Launching with a new catalog, etc. Nothing seems to work. I can reinstall Lightroom and it will work for a single session, but the next time I log into the computer, Lightroom will be corrupted again and I will have to reinstall. This is running off of a new installation of Mac OS X. Crash report attached.
Process: Adobe Photoshop Lightroom 4 [3785]
Path: /Applications/Adobe Photoshop Lightroom 4.app/Contents/MacOS/Adobe Photoshop Lightroom 4
Identifier: com.adobe.Lightroom4
Version: Adobe Photoshop Lightroom 4.4 [891433] (4.4)
Code Type: X86-64 (Native)
Parent Process: launchd [213]
User ID: 501
Date/Time: 2013-05-01 09:54:32.093 -0600
OS Version: Mac OS X 10.8.3 (12D78)
Report Version: 10
Interval Since Last Report: 200129 sec
Crashes Since Last Report: 1023
Per-App Interval Since Last Report: 17114 sec
Per-App Crashes Since Last Report: 45
Anonymous UUID: BA50EC15-2A2A-AE92-6230-47AE885EA8E9
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'LuaRunException', reason: 'Could not find namespace: AgBezels'
terminate called throwing an exception
abort() called
Application Specific Backtrace 1:
0 CoreFoundation 0x000000010225db06 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x000000010209f3f0 objc_exception_throw + 43
2 CoreFoundation 0x00000001022f1f49 -[NSException raise] + 9
3 AgKernel 0x00000001018dcc61 default_panic + 73
4 AgKernel 0x00000001018e01c6 AgExceptionsPrivate_panic + 55
5 AgKernel 0x00000001018be5a3 luaD_throw + 50
6 AgKernel 0x00000001018b7261 lua_error + 9
7 AgKernel 0x00000001018bed6c luaD_precall + 1102
8 AgKernel 0x00000001018cdbb9 luaV_execute + 4800
9 AgKernel 0x00000001018bef46 luaD_call + 110
10 AgKernel 0x00000001018b6f66 lua_call + 42
11 AgSubstrate 0x0000000101a1852b AgNamespace_import + 62
12 AgSubstrate 0x0000000101a18684 AgNamespace_importEntryWithCache + 178
13 Adobe Photoshop Lightroom 4 0x0000000100002f67 main + 7527
14 Adobe Photoshop Lightroom 4 0x0000000100001d36 main + 2870
15 AppKit 0x00000001006c9e1a -[NSCustomObject nibInstantiate] + 382
16 AppKit 0x00000001006a9682 -[NSIBObjectData instantiateObject:] + 311
17 AppKit 0x00000001006a8e27 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 337
18 AppKit 0x000000010068814d loadNib + 317
19 AppKit 0x0000000100687679 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 219
20 AppKit 0x00000001007da5bc +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 140
21 AppKit 0x0000000100687398 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 626
22 AppKit 0x0000000100683a2f NSApplicationMain + 398
23 Adobe Photoshop Lightroom 4 0x0000000100001653 main + 1107
24 Adobe Photoshop Lightroom 4 0x00000001000011f8 start + 52
25 ??? 0x0000000000000002 0x0 + 2
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x0000000102fb9212 __pthread_kill + 10
1 libsystem_c.dylib 0x0000000102e51b54 pthread_kill + 90
2 libsystem_c.dylib 0x0000000102e95dce abort + 143
3 libc++abi.dylib 0x0000000102d3c9eb abort_message + 257
4 libc++abi.dylib 0x0000000102d3a39a default_terminate() + 28
5 libobjc.A.dylib 0x000000010209f873 _objc_terminate() + 91
6 libc++abi.dylib 0x0000000102d3a3c9 safe_handler_caller(void (*)()) + 8
7 libc++abi.dylib 0x0000000102d3a424 std::terminate() + 16
8 libc++abi.dylib 0x0000000102d3b61b __cxa_rethrow + 85
9 libobjc.A.dylib 0x000000010209f575 objc_exception_rethrow + 40
10 com.adobe.Lightroom4 0x0000000100002f93 0x100000000 + 12179
11 com.adobe.Lightroom4 0x0000000100001d36 0x100000000 + 7478
12 com.apple.AppKit 0x00000001006c9e1a -[NSCustomObject nibInstantiate] + 382
13 com.apple.AppKit 0x00000001006a9682 -[NSIBObjectData instantiateObject:] + 311
14 com.apple.AppKit 0x00000001006a8e27 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 337
15 com.apple.AppKit 0x000000010068814d loadNib + 317
16 com.apple.AppKit 0x0000000100687679 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 219
17 com.apple.AppKit 0x00000001007da5bc +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 140
18 com.apple.AppKit 0x0000000100687398 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 626
19 com.apple.AppKit 0x0000000100683a2f NSApplicationMain + 398
20 com.adobe.Lightroom4 0x0000000100001653 main + 1107
21 com.adobe.Lightroom4 0x00000001000011f8 start + 52
Thread 1:
0 libsystem_kernel.dylib 0x0000000102fb96d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x0000000102e52f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x0000000102e52d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x0000000102e3d1d1 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x0000000102fb9d16 kevent + 10
1 libdispatch.dylib 0x0000000102dd3dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x0000000102dd39ee _dispatch_mgr_thread + 54
Thread 3:
0 libsystem_kernel.dylib 0x0000000102fb96d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x0000000102e52f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x0000000102e52d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x0000000102e3d1d1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x0000000102fb96d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x0000000102e52f4c _pthread_workq_return + 25
2 libsystem_c.dylib 0x0000000102e52d13 _pthread_wqthread + 412
3 libsystem_c.dylib 0x0000000102e3d1d1 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff5fbff408 rdx: 0x0000000000000000
rdi: 0x0000000000000c07 rsi: 0x0000000000000006 rbp: 0x00007fff5fbff430 rsp: 0x00007fff5fbff408
r8: 0x0000000102f11278 r9: 0x00007fff5fbff410 r10: 0x0000000020000000 r11: 0x0000000000000202
r12: 0x00007fff5fbff590 r13: 0x00007fff5fbff938 r14: 0x0000000102f12180 r15: 0x00007fff5fbff470
rip: 0x0000000102fb9212 rfl: 0x0000000000000202 cr2: 0x0000000102e95d3f
Logical CPU: 0
Binary Images:
0x100000000 - 0x10000bfff +com.adobe.Lightroom4 (Adobe Photoshop Lightroom 4.4 [891433] - 4.4) <AA46D727-3C4D-305C-80D9-3F3AE8733D58> /Applications/Adobe Photoshop Lightroom 4.app/Contents/MacOS/Adobe Photoshop Lightroom 4
0x100015000 - 0x100372ff7 com.apple.Foundation (6.8 - 945.16) <89BD68FD-72C8-35C1-94C6-3A07F097C50D> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x100593000 - 0x1011c0ff7 com.apple.AppKit (6.8 - 1187.37) <FAEA8B77-210F-3C0F-B9CF-85A7595CCA26> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x1018b5000 - 0x1018f2ff7 +com.adobe.ag.kernel (AgKernel Version 1.0 - 1.0) <8D60897E-18FF-32CE-B086-E8A843BA6F11> /Applications/Adobe Photoshop Lightroom 4.app/Contents/Frameworks/AgKernel.framework/Versions/A/AgKernel
0x101903000 - 0x10190bfff +com.adobe.asneu.framework (asneu version 1.7.1f01 - 1.7.1) <B361EAF4-A40E-0E96-75C4-5FBD910B4B38> /Applications/Adobe Photoshop Lightroom 4.app/Contents/Frameworks/asneu.framework/versions/a/asneu
0x101911000 - 0x101911fff com.apple.Carbon (154 - 155) <372716D2-6FA1-3611-8501-3DD1D4A6E8C8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x101914000 - 0x101914fff com.apple.Cocoa (6.7 - 19) <1F77945C-F37A-3171-B22E-F7AB0FCBB4D4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x101917000 - 0x101917fff com.apple.quartzframework (1.5 - 1.5) <6403C982-0D45-37EE-A0F0-0EF8BCFEF440> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x10191a000 - 0x1019d3fff +com.adobe.ag.ui (views version 0.0.1d1 - 1) <98354CF2-9525-36C8-8CD3-E7CE5A8AFBA2> /Applications/Adobe Photoshop Lightroom 4.app/Contents/Frameworks/AgUI.framework/Versions/A/AgUI
0x101a16000 - 0x101a59ff7 +com.adobe.ag.substrate (com.adobe.ag.substrate 4.4 - 1.0) <D8132F68-17FA-3FC2-B02B-8B02D886A008> /Applications/Adobe Photoshop Lightroom 4.app/Contents/Frameworks/AgSubstrate.framework/Versions/A/AgSubstrate
0x101a7a000 - 0x101b7cfff libcrypto.0.9.8.dylib (47) <74F165AD-4572-3B26-B0E2-A97477FE59D0> /usr/lib/libcrypto.0.9.8.dylib
0x101be4000 - 0x101c52fff com.apple.framework.IOKit (2.0.1 - 755.22.5) <1547DA6F-9793-30A2-8E92-7368DE84D46C> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x101c81000 - 0x101f52ff7 com.apple.security (7.0 - 55179.11) <73958084-5BBC-3597-A751-7370B0C247E5> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x102086000 - 0x102087ff7 libSystem.B.dylib (169.3) <365477AB-D641-389D-B8F4-A1FAE9657EEE> /usr/lib/libSystem.B.dylib
0x10208e000 - 0x1021a692f libobjc.A.dylib (532.2) <90D31928-F48D-3E37-874F-220A51FD9E37> /usr/lib/libobjc.A.dylib
0x1021c6000 - 0x1021c6fff com.apple.CoreServices (57 - 57) <9DD44CB0-C644-35C3-8F57-0B41B3EC147D> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x1021ca000 - 0x1023b4ff7 com.apple.CoreFoundation (6.8 - 744.18) <A60C3C9B-3764-3291-844C-C487ACF77C2C> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x102513000 - 0x10255fff7 libauto.dylib (185.1) <73CDC482-16E3-3FC7-9BB4-FBA2DA44DBC2> /usr/lib/libauto.dylib
0x102576000 - 0x102577fff libDiagnosticMessagesClient.dylib (8) <8548E0DC-0D2F-30B6-B045-FE8A038E76D8> /usr/lib/libDiagnosticMessagesClient.dylib
0x10257c000 - 0x10277cfff libicucore.A.dylib (491.11.2) <FD6282D8-DF3F-3842-8C2E-CF478D2B9669> /usr/lib/libicucore.A.dylib
0x10281d000 - 0x10291aff7 libxml2.2.dylib (22.3) <47B09CB2-C636-3024-8B55-6040F7829B4C> /usr/lib/libxml2.2.dylib
0x10294f000 - 0x102961ff7 libz.1.dylib (43) <2A1551E8-A272-3DE5-B692-955974FE1416> /usr/lib/libz.1.dylib
0x102967000 - 0x102adcfff com.apple.CFNetwork (596.3.3 - 596.3.3) <3739DC8D-8610-3740-80EC-43E130779CB8> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x102b9c000 - 0x102bedff7 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <A4341BBD-A330-3A57-8891-E9C1A286A72D> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x102c1c000 - 0x102c1dfff liblangid.dylib (116) <864C409D-D56B-383E-9B44-A435A47F2346> /usr/lib/liblangid.dylib
0x102c21000 - 0x102c42ff7 libCRFSuite.dylib (33) <736ABE58-8DED-3289-A042-C25AF7AE5B23> /usr/lib/libCRFSuite.dylib
0x102c4d000 - 0x102c64fff com.apple.GenerationalStorage (1.1 - 132.3) <FD4A84B3-13A8-3C60-A59E-25A361447A17> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalSt orage
0x102c6e000 - 0x102c72ff7 com.apple.TCC (1.0 - 1) <F2F3B753-FC73-3543-8BBE-859FDBB4D6A6> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x102c78000 - 0x102ce0ff7 libc++.1.dylib (65.1) <20E31B90-19B9-3C2A-A9EB-474E08F9FE05> /usr/lib/libc++.1.dylib
0x102d39000 - 0x102d5eff7 libc++abi.dylib (26) <D86169F3-9F31-377A-9AF3-DB17142052E4> /usr/lib/libc++abi.dylib
0x102d8f000 - 0x102d94fff libcache.dylib (57) <65187C6E-3FBF-3EB8-A1AA-389445E2984D> /usr/lib/system/libcache.dylib
0x102d99000 - 0x102da7fff libcommonCrypto.dylib (60027) <BAAFE0C9-BB86-3CA7-88C0-E3CBA98DA06F> /usr/lib/system/libcommonCrypto.dylib
0x102db4000 - 0x102db9fff libcompiler_rt.dylib (30) <08F8731D-5961-39F1-AD00-4590321D24A9> /usr/lib/system/libcompiler_rt.dylib
0x102dc1000 - 0x102dc8fff libcopyfile.dylib (89) <876573D0-E907-3566-A108-577EAD1B6182> /usr/lib/system/libcopyfile.dylib
0x102dcf000 - 0x102de4ff7 libdispatch.dylib (228.23) <D26996BF-FC57-39EB-8829-F63585561E09> /usr/lib/system/libdispatch.dylib
0x102df9000 - 0x102dfaff7 libdnsinfo.dylib (453.19) <14202FFB-C3CA-3FCC-94B0-14611BF8692D> /usr/lib/system/libdnsinfo.dylib
0x102dff000 - 0x102e02ff7 libdyld.dylib (210.2.3) <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
0x102e09000 - 0x102e09fff libkeymgr.dylib (25) <CC9E3394-BE16-397F-926B-E579B60EE429> /usr/lib/system/libkeymgr.dylib
0x102e0d000 - 0x102e15fff liblaunch.dylib (442.26.2) <2F71CAF8-6524-329E-AC56-C506658B4C0C> /usr/lib/system/liblaunch.dylib
0x102e1d000 - 0x102e23fff libmacho.dylib (829) <BF332AD9-E89F-387E-92A4-6E1AB74BD4D9> /usr/lib/system/libmacho.dylib
0x102e28000 - 0x102e2afff libquarantine.dylib (52) <4BE2E642-A14F-340A-B482-5BD2AEFD9C24> /usr/lib/system/libquarantine.dylib
0x102e2f000 - 0x102e30ff7 libremovefile.dylib (23.2) <6763BC8E-18B8-3AD9-8FFA-B43713A7264F> /usr/lib/system/libremovefile.dylib
0x102e36000 - 0x102e37fff libsystem_blocks.dylib (59) <D92DCBC3-541C-37BD-AADE-ACC75A0C59C8> /usr/lib/system/libsystem_blocks.dylib
0x102e3c000 - 0x102f08ff7 libsystem_c.dylib (825.26) <4C9EB006-FE1F-3F8F-8074-DFD94CF2CE7B> /usr/lib/system/libsystem_c.dylib
0x102f4b000 - 0x102f53ff7 libsystem_dnssd.dylib (379.37) <616FC901-151E-38BF-B2C4-24A351C5FAAD> /usr/lib/system/libsystem_dnssd.dylib
0x102f59000 - 0x102f8ffff libsystem_info.dylib (406.17) <4FFCA242-7F04-365F-87A6-D4EFB89503C1> /usr/lib/system/libsystem_info.dylib
0x102fa7000 - 0x102fc2ff7 libsystem_kernel.dylib (2050.22.13) <5A961E2A-CFB8-362B-BC43-122704AEB047> /usr/lib/system/libsystem_kernel.dylib
0x102fd4000 - 0x103002ff7 libsystem_m.dylib (3022.6) <B434BE5C-25AB-3EBD-BAA7-5304B34E3441> /usr/lib/system/libsystem_m.dylib
0x10300d000 - 0x10301bff7 libsystem_network.dylib (77.10) <0D99F24E-56FE-380F-B81B-4A4C630EE587> /usr/lib/system/libsystem_network.dylib
0x103028000 - 0x103033fff libsystem_notify.dylib (98.5) <C49275CC-835A-3207-AFBA-8C01374927B6> /usr/lib/system/libsystem_notify.dylib
0x10303c000 - 0x10303dff7 libsystem_sandbox.dylib (220.2) <6838A6FD-8626-3356-BB4F-BB4787216207> /usr/lib/system/libsystem_sandbox.dylib
0x103042000 - 0x103044ff7 libunc.dylib (25) <92805328-CD36-34FF-9436-571AB0485072> /usr/lib/system/libunc.dylib
0x10304a000 - 0x103050ff7 libunwind.dylib (35.1) <21703D36-2DAB-3D8B-8442-EAAB23C060D3> /usr/lib/system/libunwind.dylib
0x103057000 - 0x103079ff7 libxpc.dylib (140.42) <BBE558BD-5E55-35E4-89ED-1AA6B056D05A> /usr/lib/system/libxpc.dylib
0x103091000 - 0x1030e0ff7 libcorecrypto.dylib (106.2) <CE0C29A3-C420-339B-ADAA-52F4683233CC> /usr/lib/system/libcorecrypto.dylib
0x1030ee000 - 0x103157fff libstdc++.6.dylib (56) <EAA2B53E-EADE-39CF-A0EF-FB9D4940672A> /usr/lib/libstdc++.6.dylib
0x1031bc000 - 0x1031cfff7 libbsm.0.dylib (32) <F497D3CE-40D9-3551-84B4-3D5E39600737> /usr/lib/libbsm.0.dylib
0x1031d8000 - 0x1032d5fff libsqlite3.dylib (138.1) <ADE9CB98-D77D-300C-A32A-556B7440769F> /usr/lib/libsqlite3.dylib
0x1032eb000 - 0x1032faff7 libxar.1.dylib (105) <370ED355-E516-311E-BAFD-D80633A84BE1> /usr/lib/libxar.1.dylib
0x103303000 - 0x103307fff libpam.2.dylib (20) <C8F45864-5B58-3237-87E1-2C258A1D73B8> /usr/lib/libpam.2.dylib
0x10330c000 - 0x10330cfff libOpenScriptingUtil.dylib (148.3) <F8681222-0969-3B10-8BCE-C55A4B9C520C> /usr/lib/libOpenScriptingUtil.dylib
0x103310000 - 0x10331dfff libbz2.1.0.dylib (29) <CE9785E8-B535-3504-B392-82F0064D9AF2> /usr/lib/libbz2.1.0.dylib
0x103323000 - 0x10363aff7 com.apple.CoreServices.CarbonCore (1037.5 - 1037.5) <731D8F92-1C52-3613-BA01-EFEA54DADF41> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x1036b4000 - 0x103735fff com.apple.Metadata (10.7.0 - 707.5) <4140B1F6-7D73-33C7-B3F2-4DB349C31AE9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
0x10378b000 - 0x103831ff7 com.apple.CoreServices.OSServices (557.6 - 557.6) <1BDB5456-0CE9-301C-99C1-8EFD0D2BFCCD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0x103891000 - 0x10391eff7 com.apple.SearchKit (1.4.0 - 1.4.0) <C7F43889-F8BF-3CB9-AD66-11AEFCBCEDE7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x103963000 - 0x1039c2fff com.apple.AE (645.6 - 645.6) <44F403C1-660A-3543-AB9C-3902E02F936F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
0x1039ec000 - 0x103a9dfff com.apple.LaunchServices (539.7 - 539.7) <DA7C602E-5E01-31B8-925D-B45360CA089F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices
0x103af0000 - 0x103b21ff7 com.apple.DictionaryServices (1.2 - 184.4) <FB0540FF-5034-3591-A28D-6887FBC220F7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x103b44000 - 0x103b4afff com.apple.DiskArbitration (2.5.2 - 2.5.2) <C713A35A-360E-36CE-AC0A-25C86A3F50CA> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x103b54000 - 0x103b5bfff com.apple.NetFS (5.0 - 4.0) <82E24B9A-7742-3DA3-9E99-ED267D98C05E> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x103b62000 - 0x103b70ff7 libkxld.dylib (2050.22.13) <4AAF0573-8632-3D06-BE32-C5675F77638D> /usr/lib/system/libkxld.dylib
0x103b75000 - 0x103b82ff7 com.apple.NetAuth (4.0 - 4.0) <F5BC7D7D-AF28-3C83-A674-DADA48FF7810> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x103b8e000 - 0x103bfbff7 com.apple.datadetectorscore (4.1 - 269.2) <4FD4A7CE-BB00-3AAB-B7AA-AE395D5400EC> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCor e
0x103c35000 - 0x103c4cfff com.apple.CFOpenDirectory (10.8 - 151.10) <FFBBA538-00B5-334E-BA5B-C8AD6CDCDA14> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
0x103c67000 - 0x103c92fff libxslt.1.dylib (11.3) <441776B8-9130-3893-956F-39C85FFA644F> /usr/lib/libxslt.1.dylib
0x103c9f000 - 0x103ce2ff7 com.apple.RemoteViewServices (2.0 - 80.6) <5CFA361D-4853-3ACC-9EFC-A2AC1F43BA4B> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServi ces
0x103d1a000 - 0x103d1afff com.apple.ApplicationServices (45 - 45) <A3ABF20B-ED3A-32B5-830E-B37831A45A80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x103d1d000 - 0x103e6efff com.apple.audio.toolbox.AudioToolbox (1.8 - 1.8) <C680EE1A-B4ED-3E77-A08C-DC47922ACA33> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x103ef8000 - 0x103ef8ffd com.apple.audio.units.AudioUnit (1.8 - 1.8) <173346B7-614C-380B-8E80-9BD1BE501674> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x103efe000 - 0x104133ff7 com.apple.CoreData (106.1 - 407.7) <A676E1A4-2144-376B-92B8-B450DD1D78E5> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x104234000 - 0x104354fff com.apple.desktopservices (1.7.3 - 1.7.3) <707F77D2-EC0E-3431-840F-B984BD7ABDD6> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x1043c7000 - 0x1046f7fff com.apple.HIToolbox (2.0 - 626.1) <656D08C2-9068-3532-ABDD-32EC5057CCB2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x10484c000 - 0x1049fafff com.apple.QuartzCore (1.8 - 304.2) <234EABE1-067C-3DAE-BEAC-674526E232C2> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x104ab2000 - 0x104abcfff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <D803919C-3102-3515-A178-61E9C86C46A1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
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0x10a922000 - 0x10a92dff7 com.apple.DisplayServicesFW (2.7.2 - 357) <EC87A00D-FE9C-3CFE-A98C-063C3D23085A> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayServices
0x10a938000 - 0x10a991fff com.apple.ImageCaptureCore (5.0.2 - 5.0.2) <D6A71984-8FA2-3964-87C6-1936460FDF8C> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore
0x10aaf9000 - 0x10aaf9fff +com.adobe.lightroom.AdobeCrashReporter (1.0) <4D3FF8F2-C015-3904-B528-9C7C8F6E0319> /Applications/Adobe Photoshop Lightroom 4.app/Contents/PlugIns/Adobe Crash Reporter.bundle/Contents/MacOS/Adobe Crash Reporter
0x10ade3000 - 0x10ade7ff7 +com.adobe.AdobeCrashReporter (6.0 - 6.0.20120201) <A6B1F3BD-5DB0-FEE5-708A-B54E5CA80481> /Applications/Adobe Photoshop Lightroom 4.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
0x10afe3000 - 0x10aff1fff com.apple.Librarian (1.1 - 1) <5AC28666-7642-395F-A923-C6F8A274BBBD> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x10bc06000 - 0x10bc34fff com.apple.CoreServicesInternal (154.2 - 154.2) <3E6196E6-F3B4-316F-9E1F-13B6B9694C7E> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesInternal
0x10bc50000 - 0x10bc5cfff libCSync.A.dylib (331.0.4) <C7043BB7-284D-3B9F-A5CB-78ADE691B2D4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff60620000 - 0x7fff6065493f dyld (210.2.3) <A40597AA-5529-3337-8C09-D8A014EB1578> /usr/lib/dyld
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 3137
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=155.4M resident=107.8M(69%) swapped_out_or_unallocated=47.6M(31%)
Writable regions: Total=45.7M written=6804K(15%) resident=15.9M(35%) swapped_out=0K(0%) unallocated=29.8M(65%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 96K
CoreServices 4768K
MALLOC 24.6M
MALLOC guard page 48K
STACK GUARD 56.0M
Stack 10.0M
VM_ALLOCATE 32K
__DATA 14.4M
__IMAGE 528K
__LINKEDIT 30.3M
__TEXT 125.2M
__UNICODE 544K
mapped file 27.1M
shared memory 308K
=========== =======
TOTAL 293.7M
Model: iMac7,1, BootROM IM71.007A.B03, 2 processors, Intel Core 2 Duo, 2.4 GHz, 6 GB, SMC 1.20f4
Graphics: ATI Radeon HD 2600 Pro, ATI,RadeonHD2600, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR2 SDRAM, 667 MHz, 0x0000000000000000, 0x563031443253463447423236383236383637
Memory Module: BANK 1/DIMM1, 2 GB, DDR2 SDRAM, 667 MHz, 0x7F7F7F7F7FF70000, 0x00004B363435365536314535363637460000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.36.16)
Bluetooth: Version 4.1.3f3 11349, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HDS5C3030ALA630, 3 TB
Parallel ATA Device: OPTIARC DVD RW AD-5630A
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd400000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2504, 0xfd100000 / 2
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfa400000 / 2
USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0xfa420000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x5d100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8206, 0x1a100000 / 2
FireWire Device: External HD, Iomega, 400mbit_speed
FireWire Device: Iomega PowerPro, LaCie, 800mbit_speed
FireWire Device: Power Pro, Iomega, 800mbit_speed
FireWire Device: HDD_01, Iomega, 800mbit_speed
FireWire Device: Power Pro, Iomega, 800mbit_speed
FireWire Device: MAC COMPANION, iomega, 800mbit_speedSo I have found a solution to the problem, but sadly I don't think it will help anyone else. The state of CS6 on my machine has been deteriorating since I posted this. Most of the CS6 apps have been damaging themselves. AAM, InDesign, and Photoshop have all needed to be reinstalled over the last few days. AAM and LR4 needed to be reinstalled almost daily. I also found that the entire system had become very slow. In my case, cloning and replacing the hard drive is what did the trick. The curious thing is that LR4 was in the state of needing to be reinstalled when I cloned the hard drive, but has functioned properly on the new (clone) hard drive. I am wondering if this is some sort of timing issue with the other hard drive since it was functioning slowly.
-
Signing out and back in does not fix CC apps crashing on launch problem.
I have installed Illustrator CC, Indesign CC, and Photoshop CC. All three of these crash upon launch. Sometimes they go unresponsive during the loading screen, sometimes they get past that but crash within seconds before I can even try to use it. I'm running Mac OSX 10.7.5, and I still have the CS6 versions of these programs installed. I've tried signing out of Creative Cloud and signing back in, like Adobe suggests, but it doesn't help the issue. I've also restarted the computer, but that didn't help. Any other ideas? I would really appreciate any help!
Do you receive any specific error messages when the applications crash?
Also you may want to review your installation log files to see if there are any errors during the install process. You can find information on how to locate and interpret your installation log files at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html. -
Photoshop CC Crashes on launch with Mavericks
I have two Macs, a late 2012 MacBook Pro and a 2009 iMac, both installed with Creative Cloud and running Mavericks. The MBP is doing great. No issues whatsoever, and it is my main machine these days.
However, Photoshop CC is crashing on launch on the iMac every time. I can't use it at all there. Here is the top of the crash log, leaving off everything from "Binary Images:" on...
Process: Adobe Photoshop CC [2380]
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Identifier: com.adobe.Photoshop
Version: 14.1.2 (14.1.2.427)
Code Type: X86-64 (Native)
Parent Process: launchd [168]
Responsible: Adobe Photoshop CC [2380]
User ID: 501
Date/Time: 2013-10-26 00:37:00.983 -0700
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: DED9973F-A857-10A5-E2B2-791EF071085E
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Dyld Error Message:
Symbol not found: _pow
Referenced from: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Expected in: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/../Frameworks/PatchMatch.framework/Versions/A/PatchMatch
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 dyld 0x00007fff688d609d dyld_fatal_error + 1
1 dyld 0x00007fff688d8df6 dyld::fastBindLazySymbol(ImageLoader**, unsigned long) + 171
2 libdyld.dylib 0x00007fff92fcd31d dyld_stub_binder_ + 13
3 ??? 0x0000000103bb6030 0 + 4357578800
4 com.adobe.Photoshop 0x00000001011ab851 0x100000000 + 18528337
5 com.adobe.Photoshop 0x00000001000df0a6 0x100000000 + 913574
6 com.adobe.Photoshop 0x00000001000f13e6 0x100000000 + 988134
7 com.adobe.Photoshop 0x00000001011b32ee 0x100000000 + 18559726
8 com.adobe.Photoshop 0x00000001011efd6f 0x100000000 + 18808175
9 com.adobe.Photoshop 0x00000001016d657f 0x100000000 + 23946623
10 com.adobe.Photoshop 0x00000001007ed88a 0x100000000 + 8312970
11 com.adobe.Photoshop 0x000000010089a425 0x100000000 + 9020453
12 com.adobe.Photoshop 0x00000001002d45b6 0x100000000 + 2966966
13 com.adobe.Photoshop 0x00000001002d49b9 0x100000000 + 2967993
14 com.adobe.Photoshop 0x0000000100002a34 0x100000000 + 10804
Thread 1:
0 libsystem_kernel.dylib 0x00007fff9aaa4e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff92513f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff92516fb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff9aaa5662 kevent64 + 10
1 libdispatch.dylib 0x00007fff9514843d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff95148152 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x00007fff9aaa4e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff92513f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff92516fb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff9aaa4e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff92513f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff92516fb9 start_wqthread + 13
Thread 5:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff9aaa4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff92514c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x00000001135dbf9b 0x113596000 + 286619
3 MultiProcessor Support 0x00000001135dbe53 0x113596000 + 286291
4 MultiProcessor Support 0x00000001135fbee4 0x113596000 + 417508
5 libsystem_pthread.dylib 0x00007fff92512899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff9251272a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff92516fc9 thread_start + 13
Thread 6:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff9aaa4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff92514c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x00000001135dbf9b 0x113596000 + 286619
3 MultiProcessor Support 0x00000001135dbe53 0x113596000 + 286291
4 MultiProcessor Support 0x00000001135fbee4 0x113596000 + 417508
5 libsystem_pthread.dylib 0x00007fff92512899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff9251272a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff92516fc9 thread_start + 13
Thread 7:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff9aaa4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff92514c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x00000001135dbf9b 0x113596000 + 286619
3 MultiProcessor Support 0x00000001135dbe53 0x113596000 + 286291
4 MultiProcessor Support 0x00000001135fbee4 0x113596000 + 417508
5 libsystem_pthread.dylib 0x00007fff92512899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff9251272a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff92516fc9 thread_start + 13
Thread 8:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff9aaa4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff92514c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x00000001135dbf9b 0x113596000 + 286619
3 MultiProcessor Support 0x00000001135dbe53 0x113596000 + 286291
4 MultiProcessor Support 0x00000001135fbee4 0x113596000 + 417508
5 libsystem_pthread.dylib 0x00007fff92512899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff9251272a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff92516fc9 thread_start + 13
Thread 9:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff9aaa4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff92514c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x00000001135dbf9b 0x113596000 + 286619
3 MultiProcessor Support 0x00000001135dbe53 0x113596000 + 286291
4 MultiProcessor Support 0x00000001135fbee4 0x113596000 + 417508
5 libsystem_pthread.dylib 0x00007fff92512899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff9251272a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff92516fc9 thread_start + 13
Thread 10:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff9aaa4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff92514c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x00000001135dbf9b 0x113596000 + 286619
3 MultiProcessor Support 0x00000001135dbe53 0x113596000 + 286291
4 MultiProcessor Support 0x00000001135fbee4 0x113596000 + 417508
5 libsystem_pthread.dylib 0x00007fff92512899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff9251272a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff92516fc9 thread_start + 13
Thread 11:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff9aaa4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff92514c3b _pthread_cond_wait + 727
2 MultiProcessor Support 0x00000001135dbf9b 0x113596000 + 286619
3 MultiProcessor Support 0x00000001135dbe53 0x113596000 + 286291
4 MultiProcessor Support 0x00000001135fbee4 0x113596000 + 417508
5 libsystem_pthread.dylib 0x00007fff92512899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff9251272a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff92516fc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007fff6890adb0 rbx: 0x000000011438ea60 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x00007fff6890af20 rsi: 0x0000000000000000 rbp: 0x00007fff5fbff1c0 rsp: 0x00007fff5fbff1a8
r8: 0x00007fff688f5b4c r9: 0x0000000000000000 r10: 0x00007fff688f8ce6 r11: 0x00007fff6890af20
r12: 0x0000000114379c00 r13: 0x000000011437f400 r14: 0x00007fff6890af20 r15: 0x00000001143752e0
rip: 0x00007fff688d609d rfl: 0x0000000000000246 cr2: 0x000000010f6ef000
Logical CPU: 4
Error Code: 0x00000000
Trap Number: 3The symbol not found means that the PatchMatch library is corrupt, or the wrong version (maybe an updater failed).
You'll probably need to uninstall Photoshop, reinstall, and reapply the updates. -
Dreamweaver CC 6 / crash at launch / os x 10.6.8
Hi,
I just bought/subscribe the creative cloud 6 and download the latest dreamweaver CC but I can't open the software because it's crash at launch.
I have tried to uninstall and install again but is not work...
My system is a Macbook pro (2009) intel core 2 duo, 32 bit, os 10.6.8; Also I have installed photoshop and it works well.
What can I do?
Thanks,
Best Regards
VictorThe latest version of DW that is part of CC (2014.1) will not run on your Mac. It requires OS X 10.7.5 or later. You may need to uninstall that version and use the instructions on the following page to install previous versions:
Creative Cloud Help | Install, update, or uninstall apps -
I recently purchased adobe creative cloud after upgrading to windows 8.1 pro on my labtop and desktop. I installed the apps on my desktop 1st and had no problems. The apps on my laptop however crash after launch. I have uninstalled and re installed them and have signed out and back in a number of times. Why won't they work?
>recently upgraded my operating system to 8.1 pro... and a 1 GB ATI radeon
OK... this is NOT about Cloud programs, but it IS about ATI and Win8.1 and a specific program not working with ANY driver I could find for the ATI card in my wife's computer http://forums.adobe.com/thread/1318710
After talking (email) with the advisor at the software company, I have ordered an nVidia card which will replace the ATI card she now has
I have NO idea if your problem is the same/similar... but that is what I am doing so she can get the latest Win8.1 updates -
Creative Cloud will only launch in SafeBoot. Why?
Creative Cloud crashes when I try to launch. The icon will flash once in the menu bar and then disappear. I'm running Mac OS X 10.10.3.
I've tried everything I could find in the forums and elsewhere through google searches. The only way Creative Cloud will open is if I start my Mac in SafeBoot mode.
SOME things I've tried (I've tried MUCH more than this list):
try under a new admin
look for the app in my user preferences "startup at login" screen (it's not there)
uninstalled and reinstalled
used Adobe Creative Cloud Cleaner Tool with fresh install
I've had CC installed on this same machine before, but only today did I purchase a CC plan and this started happening. It worked fine before.I tried every solution I found online suggesting deletion of apps, fresh installs, deletion of folders, permission changes, etc. I finally had an hour long chat session with an Adobe tech who had me do much of the same thing again, only to have the issue remain.
Here was the end solution which worked for me:
1. Create a new Admin account
2. Log out of your computer, and then back in under the new admin account
3. use the Creative Cloud uninstaller app to uninstall CC desktop. (Doing this prompted an alert message telling me I couldn't do this because some CC apps required it. So, I deleted the 2 CC apps I had installed, Lightroom and Photoshop)
4. After the uninstall completes, install a new copy of CC desktop. (Once I did this, it opened and ran correctly.)
5. Log out and log back in under your usual account.
6. If CC desktop doesn't start on its own, double click the application itself to start up.
After completing step #6, CC desktop started up on its own. I re-downloaded Photoshop and Lightroom through CC and all is working normally so far. -
Why am I unable to sign in to Verizon Cloud through the app?
I can access the Cloud only if I sign in to my Verizon account. When I attempt to launch the app from my desktop, I'm told that it can't sign in. This has been going on for a few days. I've uninstalled and reinstalled the app twice to no avail. I had my desktop set to sync from folders on my hard drive, but that also stopped occurring in the past week. I can go in to my Verizon account and manually move files to the Cloud, but the auto sync function should be doing that for me.
Let's get to the bottom of this Verizon Cloud issue gregoryoh4! First we want to ensure that your Verizon Cloud is communicating properly with your phone. What is your phone model and software version? In the mean time find great information on the Verizon Cloud at this link http://vz.to/14QbP0I
AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport -
Premiere Pro CC crash on launch, crash opening project, update issues
Hi,
iMac 2011 quad i7 3.4 GHz, 20GB RAM, MacOS 10.9.2 and 10.7.5, Premiere CC 7.0.0 & 7.2.1
I've been having a crazy time with Premiere CC. I started an Africa documentary 2 weeks ago, which forced me to upgrade to CC (on MacOS 10.9.2). Other than some issues with the Creative Cloud installer app (which seems like a great idea but never seems to work as it should, especially with updates), I was happily working away for about 10 days.
During that time I had to install Premiere CS6 again to open another project -- and continued happily working.
Then I needed to export some markers... and discovered that the Creative Cloud app wasn't reporting any updates beyond 7.0.0, and I needed 7.2.1 to export markers. That's when my problems started.
I tried to update to 7.2.1 with the Creative Cloud app -- it wouldn't see the update.
I tried to download the 7.2 and 7.2.1 patches from Adobe's site directly -- neither of these would install, because they said I didn't have the right software (or something like that -- didn't write down the error).
Finally I used the Adobe Cleaner tool to uninstall and clean all Adobe apps off my system. Then I was able to use the CC app to download 7.0.0, and my patches to update to 7.2.1.
I tried to open my project... Premiere crashed as it opened the project (as it was loading the clips).
I uninstalled all 3rd party effects, checking to ensure nothing was in the MediaCore folder. I deleted all caches and previews. I checked the permissions of the Adobe preferences folder, and trashed the Premiere preferences. I rebuilt permissions.
Now, not only could I not open the project, but Premiere itself would not launch -- it would freeze to the point of forcing a reboot.
Cleaned Adobe apps again, went online with Adobe tech support for a full hour. The main thing they did was remove a CUDA extension, but after reinstalling, the problem persisted... at first it crashed while loading the project, and then crashed in the launch itself.
Luckily, I had a backup of MacOS 10.7.5, which I had been using before starting this documentary project. I went back to that backup, installed Premiere 7.2.1... and now Premiere launches properly but still crashes about halfway through loading my project.
I can load the project if the clips are offline (temporarily renaming the footage folder), so it seems that somewhere along this zany process, one or more clips got corrupted.
With 15,000 clips of different formats in this project, finding which clip(s) is corrupted is like finding a needle in a haystack. For now, I am importing my sequences into a new project, and just importing the clips I need to finish my edit at hand. Then I will likely have to build a new project from scratch -- a long process, since Premiere can't import nests of subfolders like After Effects and Final Cut Pro can, and that's how the footage from this project has been organized.
Arg! At this point I have a workaround (at least in MacOS 10.7.5), so I'm not really asking anything, but if anyone has light to shed I'm all ears.
P.S. I think when I installed CS6 after installing CC, it confused the CC app. I don't think that caused my Premiere issues, but I think it may have contributed to the issues installing updates, and the CC app getting confused.Hello GrayJones,
This does seem like some pretty unusual behaviour! And I can only imagine the frustration it must be causing (believe me, I've been there!)
I've seen a lot of crash issues that are related to computer's graphic cards. You may want to try updating your graphics card's driver before proceeding forward. Also, there are a very small number of graphics cards that just don't work well with Premiere. You can also check the settings of your Mercury Playback Engine GPU. This can impact the performance of your software, especially depending on your graphics card. I may have missed it above, but didn't see anything related to Graphics cards in what you tried.
If you update your graphics card's drivers, and then update your version of Premiere Pro, it may solve the crashing on launch issue that you were having. Moving forward with fully updated PP software would be my first course of action, if it's possible.
Although I see that you have tried it alreay, you might want to reset your preferences (hold Cmd and Shift on the Mac while opening the program until you hit the splash screen) and resetting your PP cache (Premiere Pro - Preferences - Media - Click on "Clean Media Cache Database"
Without seeing the errors that caused your updates to not install originally I can't really offer suggestions regarding that. It could be a system conflict somewhere on your computer, but there are dozens of possibilities of what could be causing, especially if you have other plugins, older versions of Adobe or other video softwares, that kind of thing...
Moving forward from there:
How are you working? Are your images stored on an external hard drive or locally? How are you connecting the hard drive to your machine? Are you tossing all of the clips with different time code into one sequence and working from there, or editing on separate sequences?
As for your project: Do you have the ability to test it on a different machine? You can try doing a project manager (File-Project Manager) and putting your entire managed project onto a different machine to see the behaviour, that way you can figure out if the issues are related to the project itself, or to your install of Premiere Pro on your machine. IF the project works fine on another system, then clearly the issue is related to your software/hardware configuration, if you have the same issues with the project on every machine, then it might be something different. Can you test other projects on your current set-up? Is this the only project that is affected?
If you have one or several corrupted files I know it can be painstaking to try to locate where the damage is at, generally it's a process of elimination, make a sequence with files from one camera and see what happens, if it glitches, try another camera until you can see if it's a general issue to all of your cameras or specific to some. Narrow it down from there, if it's multiple cameras, then the error (again) is software/hardware or transfer related or occurs in your transfer/storage process, or may be related to your uninstalls/re-installs with CC and CS6 (although I don't think I've ever seen that!)
If it's only clips from one camera (you mention the Canon XF100 has problems) maybe something affected your camera. I once saw standing too close to a radar-dish corrupt 1/4 of the clips from a BBC videographer's camera. I have no explanation why... but it can happen, so if only one camera is affected you should consider the possibility.
I'll try to assist with this as much as I can! But remember that the forums are not here for Adobe personnel to provide support to clients, but as a community for Adobe-philes to share and help. A lot of Adobe staff who are posting on here are generally doing it because they've got a bit of free time and want to help out. You should consider contacting support again if you can't resolve the problem and getting them to connect you to a video specific team.
Cheers!
J
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Help! iPad 2 showing NEF/RAW files as 'local disk' ?!
Hi all. I really hope someone can help as this is doing my nut in! I've always used the camera connection kit with my iPad 2 and Nikon D700 before with no problems. I can transfer the RAW/NEF files from my camera to my iPad 2, and then when I get hom