Verizon Cloud has encountered an error. code: 7500

Okay, I currently have a Droid and an iPad at my disposal while I am away from my office for a MONTH. I have tried to get the Verizon Cloud apps to work on my phone and iPad. Both get error 7500, with the iPad adding 422 : 7500. What a totally useless program this is. I see LOTS of people having the same issues. No real answers to be found so far, without a PC or Mac.
Nice.

Hello Radjim
Here's the info on how to get your contacts backed up: When you open the Verizon Cloud app for the first time on your mobile device, you’ll go through a setup process. After that process is complete, your contacts will automatically sync at a regularly scheduled time. The Verizon Cloud app will provide confirmation that the contacts are being synced.
For step-by-step visual instructions on using Verizon Cloud with your device, go to our Simulator Index page and select your device from the list (if available). A simulator for your device will open. Look for the Verizon Cloud section in the simulator for assistance.
If you think your contacts aren’t being synced by Verizon Cloud, go to the Settings menu of the Verizon Cloud app and make sure that the Contacts box is checked under the “What to back up” option. By doing this, you’ve successfully activated contacts sync from Verizon Cloud.
If you upgrade or switch to a different device, your contacts will transfer over with all your other Verizon Cloud content.
JoeL_VZW
Follow us on Twitter @VZWSupport

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[/siree64/releases/2013.02/PremierePro/
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Process:
Adobe Premiere Pro CS6 [1273]
Path:
/Applications/Adobe Premiere Pro CS6/Adobe Premiere Pro CS6.app/Contents/MacOS/Adobe Premiere Pro CS6
Identifier:
com.adobe.AdobePremierePro
Version:
6.0.5 (6.0.5)
Code Type:
X86-64 (Native)
Parent Process: launchd [94]
User ID:
501
Date/Time:
2013-10-14 14:29:43.188 -0400
OS Version:
Mac OS X 10.8.5 (12F45)
Report Version: 10
Interval Since Last Report:
5550 sec
Crashes Since Last Report:
3
Per-App Interval Since Last Report: 4249 sec
Per-App Crashes Since Last Report:   3
Anonymous UUID:
4AE0603B-F3D9-9D8A-2183-3EC22CAAD3DA
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[NSImage member:]: unrecognized selector sent to instance 0x131121200'
terminate called throwing an exception
abort() called
Application Specific Backtrace 1:
0   CoreFoundation
0x00007fff93f62b06 __exceptionPreprocess + 198
1   libobjc.A.dylib
0x00007fff8e2c73f0 objc_exception_throw + 43
2   CoreFoundation
0x00007fff93ff940a -[NSObject(NSObject) doesNotRecognizeSelector:] + 186
3   CoreFoundation
0x00007fff93f5102e ___forwarding___ + 414
4   CoreFoundation
0x00007fff93f50e18 _CF_forwarding_prep_0 + 232
5   CoreFoundation
0x00007fff93ef9b08 CFSetGetValue + 88
6   CoreFoundation
0x00007fff93f04268 __CFRunLoopFindMode + 216
7   CoreFoundation
0x00007fff93f1a513 CFRunLoopAddTimer + 275
8   HIServices
0x00007fff937ae23c StartIPCPing + 167
9   HIToolbox
0x00007fff9361cc8c __DragInfoPtrSetValueForKey + 80
10 HIToolbox
0x00007fff9361cc33 __CoreDragSetValueForKey + 52
11 AppKit
0x00007fff989b3d0a __50-[NSDragDestination _resetUpdateDraggingItemTimer]_block_invoke_0 + 157
12 libdispatch.dylib
0x00007fff90fcaf01 _dispatch_call_block_and_release + 15
13 libdispatch.dylib
0x00007fff90fc70b6 _dispatch_client_callout + 8
14 libdispatch.dylib
0x00007fff90fcb96f _dispatch_after_timer_callback + 22
15 libdispatch.dylib
0x00007fff90fc70b6 _dispatch_client_callout + 8
16 libdispatch.dylib
0x00007fff90fc929b _dispatch_source_invoke + 691
17 libdispatch.dylib
0x00007fff90fc8305 _dispatch_queue_invoke + 72
18 libdispatch.dylib
0x00007fff90fcc091 _dispatch_main_queue_callback_4CF + 220
19 CoreFoundation
0x00007fff93f04b4c __CFRunLoopRun + 1644
20 CoreFoundation
0x00007fff93f040e2 CFRunLoopRunSpecific + 290
21 HIToolbox
0x00007fff9341aeb4 RunCurrentEventLoopInMode + 209
22 HIToolbox
0x00007fff9341ac52 ReceiveNextEventCommon + 356
23 HIToolbox
0x00007fff9341aae3 BlockUntilNextEventMatchingListInMode + 62
24 AppKit
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25 AppKit
0x00007fff98663df2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
26 AppKit
0x00007fff989b81ba NSCoreDragBlockingProc + 101
27 HIServices
0x00007fff937af852 SampleMouseAndKeyboard + 102
28 HIServices
0x00007fff937af56c DragInApplication + 50
29 HIServices
0x00007fff937aec69 CoreDragStartDragging + 519
30 AppKit
0x00007fff989b6120 -[NSCoreDragManager _dragUntilMouseUp:accepted:] + 881
31 AppKit
0x00007fff989b744a -[NSCoreDragManager dragImage:fromWindow:at:offset:event:pasteboard:source:slideBack:] + 1455
32 AppKit
0x00007fff98c66fd0 -[NSWindow(NSDrag) dragImage:at:offset:event:pasteboard:source:slideBack:] + 133
33 dvaui
0x000000010349ba5a -[DVAMacPanelWindow dragImage:at:offset:event:pasteboard:source:slideBack:] + 58
34 dvaui
0x00000001033c9d5d _ZN5dvaui12datatransfer11OS_SendData13DoDragAndDropEiPi + 407
35 UIFramework
0x0000000103c29941 _ZN3UIF10DataSource13DoDragAndDropERKiPiN5boost13intrusive_ptrIN5dvaui7drawbot14ImageInte rfaceEEE + 687
36 HandlerProject
0x00000001094b5613 _ZN14HandlerProject15ProjectIconView19HandleDragSelectionERN3UIF10DataSourceE + 1585
37 HandlerProject
0x00000001094b4fdd _ZThn72_N14HandlerProject15ProjectIconView19HandleDragSelectionERN3UIF10DataSourceE + 13
38 HandlerProject
0x00000001094c28d4 _ZN3UIF8IconViewIN3ASL12InterfaceRefIN2BE12IProjectItemES4_EEE13DragSelectionEv + 56
39 HandlerProject
0x00000001094c5219 _ZN3UIF8IconViewIN3ASL12InterfaceRefIN2BE12IProjectItemES4_EEE13MouseMoveSelfERKNS1_10Par amPointIiEERKNS_12KeyModifiersE + 121
40 UIFramework
0x0000000103cbdc45 _ZN3UIF23SubViewMouseCaptureImpl12DoMouseEventERKN5dvaui2ui10MouseEventE + 273
41 dvaui
0x000000010343d00d _ZN5dvaui2ui7UI_Node29UI_DispatchCapturedMouseEventERKNS0_10MouseEventE + 425
42 dvaui
0x000000010343d28c _ZN5dvaui2ui7UI_Node29UI_DispatchMouseEventToTargetEPS1_RKNS0_10MouseEventEb + 118
43 dvaui
0x000000010343d33f _ZN5dvaui2ui7UI_Node21UI_DispatchMouseEventERKNS0_10MouseEventEb + 63
44 dvaui
0x00000001034a4c12 _ZN5dvaui2ui7OS_View29UI_DispatchPlatformMouseEventERKNS0_10MouseEventEb + 702
45 dvaui
0x00000001034a2ad0 _ZN5dvaui2ui7OS_View33UI_DispatchPlatformMouseMoveEventERKNS0_8OS_EventEbb + 286
46 dvaui
0x00000001034927e6 _ZN5dvaui2ui7OS_View33UI_DispatchPlatformMouseDragEventERKNS0_8OS_EventE + 20
47 dvaui
0x00000001034a199d _ZN5dvaui2ui7OS_View16UI_DispatchEventEPNS0_8OS_EventE + 223
48 dvaui
0x00000001034a3008 _ZN5dvaui2ui7OS_View16UI_HandleOSEventEPNS0_8OS_EventE + 28
49 dvaui
0x000000010349fae7 _ZN5dvaui2ui7OS_View22UI_HandlePlatformEventEP7NSEvent + 57
50 dvacore
0x000000010018ba0e _ZN7dvacore6config12ErrorManager15ExecuteFunctionIvEEiPN5boost9function0IT_EEPS5_ + 28
51 Frontend
0x000000010c743735 _ZN2FE23ApplicationErrorManager43ExecuteFunctionWithTopLevelExceptionHandlerEN5boost9func tion0IiEE + 57
52 dvacore
0x000000010018b900 _ZN7dvacore6config12ErrorManager43ExecuteFunctionWithTopLevelExceptionHandlerIvEET_N5boos t9function0IS3_EEPb + 112
53 dvacore
0x000000010018de3d _ZN7dvacore6config23ExecuteTopLevelFunctionIvEET_N5boost9function0IS2_EEPb + 125
54 dvaui
0x00000001034985cf -[DVAMacContainerView mouseDragged:] + 127
55 AppKit
0x00007fff98749b81 -[NSWindow sendEvent:] + 8504
56 AppKit
0x00007fff98745644 -[NSApplication sendEvent:] + 5761
57 dvaui
0x0000000103492bd6 -[DVAMacApplication sendEvent:] + 630
58 Frontend
0x000000010c77c530 -[PremiereCocoaMacApplication sendEvent:] + 304
59 AppKit
0x00007fff9865b21a -[NSApplication run] + 636
60 Frontend
0x000000010c77d794 _ZN2FE14MacApplication7RunSelfEv + 44
61 Frontend
0x000000010c727dff _ZN2FE11Application3RunERKSbItSt11char_traitsItEN7dvacore7utility19SmallBlockAllocator12S TLAllocatorItEEE + 5681
62 Frontend
0x000000010c77ed0c AppMain + 380
63 Startup
0x000000010c8ef1d7 Run + 247
64 Adobe Premiere Pro CS6
0x00000001000038b7 main + 647
65 Adobe Premiere Pro CS6
0x000000010000361c start + 52
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib
0x00007fff928b5212 __pthread_kill + 10
1   libsystem_c.dylib
0x00007fff972c1b24 pthread_kill + 90
2   libsystem_c.dylib
0x00007fff97305f61 abort + 143
3   com.adobe.premiere.frontend
0x000000010c77e291 UnixInterruptSignal(int) + 49
4   libsystem_c.dylib
0x00007fff972ae90a _sigtramp + 26
5   libsystem_kernel.dylib
0x00007fff928b5212 __pthread_kill + 10
6   libsystem_c.dylib
0x00007fff972c1b24 pthread_kill + 90
7   libsystem_c.dylib
0x00007fff97305f61 abort + 143
8   libc++abi.dylib
0x00007fff8d1159eb abort_message + 257
9   libc++abi.dylib
0x00007fff8d11339a default_terminate() + 28
10 libobjc.A.dylib
0x00007fff8e2c7873 _objc_terminate() + 91
11 libc++.1.dylib
0x00007fff971468fe std::terminate() + 20
12 libobjc.A.dylib
0x00007fff8e2c75de objc_terminate + 9
13 libdispatch.dylib
0x00007fff90fc70ca _dispatch_client_callout + 28
14 libdispatch.dylib
0x00007fff90fcb96f _dispatch_after_timer_callback + 22
15 libdispatch.dylib
0x00007fff90fc70b6 _dispatch_client_callout + 8
16 libdispatch.dylib
0x00007fff90fc929b _dispatch_source_invoke + 691
17 libdispatch.dylib
0x00007fff90fc8305 _dispatch_queue_invoke + 72
18 libdispatch.dylib
0x00007fff90fcc091 _dispatch_main_queue_callback_4CF + 220
19 com.apple.CoreFoundation
0x00007fff93f04b4c __CFRunLoopRun + 1644
20 com.apple.CoreFoundation
0x00007fff93f040e2 CFRunLoopRunSpecific + 290
21 com.apple.HIToolbox
0x00007fff9341aeb4 RunCurrentEventLoopInMode + 209
22 com.apple.HIToolbox
0x00007fff9341ac52 ReceiveNextEventCommon + 356
23 com.apple.HIToolbox
0x00007fff9341aae3 BlockUntilNextEventMatchingListInMode + 62
24 com.apple.AppKit
0x00007fff98664533 _DPSNextEvent + 685
25 com.apple.AppKit
0x00007fff98663df2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
26 com.apple.AppKit
0x00007fff989b81ba NSCoreDragBlockingProc + 101
27 com.apple.HIServices
0x00007fff937af852 SampleMouseAndKeyboard + 102
28 com.apple.HIServices
0x00007fff937af56c DragInApplication + 50
29 com.apple.HIServices
0x00007fff937aec69 CoreDragStartDragging + 519
30 com.apple.AppKit
0x00007fff989b6120 -[NSCoreDragManager _dragUntilMouseUp:accepted:] + 881
31 com.apple.AppKit
0x00007fff989b744a -[NSCoreDragManager dragImage:fromWindow:at:offset:event:pasteboard:source:slideBack:] + 1455
32 com.apple.AppKit
0x00007fff98c66fd0 -[NSWindow(NSDrag) dragImage:at:offset:event:pasteboard:source:slideBack:] + 133
33 com.adobe.dvaui.framework
0x000000010349ba5a -[DVAMacPanelWindow dragImage:at:offset:event:pasteboard:source:slideBack:] + 58
34 com.adobe.dvaui.framework
0x00000001033c9d5d dvaui::datatransfer::OS_SendData::DoDragAndDrop(int, int*) + 407
35 com.adobe.UIFramework.framework
0x0000000103c29941 UIF::DataSource::DoDragAndDrop(int const&, int*, boost::intrusive_ptr<dvaui::drawbot::ImageInterface>) + 687
36 com.adobe.HandlerProject.framework
0x00000001094b5613 HandlerProject::ProjectIconView::HandleDragSelection(UIF::DataSource&) + 1585
37 com.adobe.HandlerProject.framework
0x00000001094b4fdd non-virtual thunk to HandlerProject::ProjectIconView::HandleDragSelection(UIF::DataSource&) + 13
38 com.adobe.HandlerProject.framework
0x00000001094c28d4 UIF::IconView<ASL::InterfaceRef<BE::IProjectItem, BE::IProjectItem> >::DragSelection() + 56
39 com.adobe.HandlerProject.framework
0x00000001094c5219 UIF::IconView<ASL::InterfaceRef<BE::IProjectItem, BE::IProjectItem> >::MouseMoveSelf(ASL::ParamPoint<int> const&, UIF::KeyModifiers const&) + 121
40 com.adobe.UIFramework.framework
0x0000000103cbdc45 UIF::SubViewMouseCaptureImpl::DoMouseEvent(dvaui::ui::MouseEvent const&) + 273
41 com.adobe.dvaui.framework
0x000000010343d00d dvaui::ui::UI_Node::UI_DispatchCapturedMouseEvent(dvaui::ui::MouseEvent const&) + 425
42 com.adobe.dvaui.framework
0x000000010343d28c dvaui::ui::UI_Node::UI_DispatchMouseEventToTarget(dvaui::ui::UI_Node*, dvaui::ui::MouseEvent const&, bool) + 118
43 com.adobe.dvaui.framework
0x000000010343d33f dvaui::ui::UI_Node::UI_DispatchMouseEvent(dvaui::ui::MouseEvent const&, bool) + 63
44 com.adobe.dvaui.framework
0x00000001034a4c12 dvaui::ui::OS_View::UI_DispatchPlatformMouseEvent(dvaui::ui::MouseEvent const&, bool) + 702
45 com.adobe.dvaui.framework
0x00000001034a2ad0 dvaui::ui::OS_View::UI_DispatchPlatformMouseMoveEvent(dvaui::ui::OS_Event const&, bool, bool) + 286
46 com.adobe.dvaui.framework
0x00000001034927e6 dvaui::ui::OS_View::UI_DispatchPlatformMouseDragEvent(dvaui::ui::OS_Event const&) + 20
47 com.adobe.dvaui.framework
0x00000001034a199d dvaui::ui::OS_View::UI_DispatchEvent(dvaui::ui::OS_Event*) + 223
48 com.adobe.dvaui.framework
0x00000001034a3008 dvaui::ui::OS_View::UI_HandleOSEvent(dvaui::ui::OS_Event*) + 28
49 com.adobe.dvaui.framework
0x000000010349fae7 dvaui::ui::OS_View::UI_HandlePlatformEvent(NSEvent*) + 57
50 com.adobe.dvacore.framework
0x000000010018ba0e int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 28
51 com.adobe.premiere.frontend
0x000000010c743735 FE::ApplicationErrorManager::ExecuteFunctionWithTopLevelExceptionHandler(boost::function0 <int>) + 57
52 com.adobe.dvacore.framework
0x000000010018b900 void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void>(boost::f unction0<void>, bool*) + 112
53 com.adobe.dvacore.framework
0x000000010018de3d void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 125
54 com.adobe.dvaui.framework
0x00000001034985cf -[DVAMacContainerView mouseDragged:] + 127
55 com.apple.AppKit
0x00007fff98749b81 -[NSWindow sendEvent:] + 8504
56 com.apple.AppKit
0x00007fff98745644 -[NSApplication sendEvent:] + 5761
57 com.adobe.dvaui.framework
0x0000000103492bd6 -[DVAMacApplication sendEvent:] + 630
58 com.adobe.premiere.frontend
0x000000010c77c530 -[PremiereCocoaMacApplication sendEvent:] + 304
59 com.apple.AppKit
0x00007fff9865b21a -[NSApplication run] + 636
60 com.adobe.premiere.frontend
0x000000010c77d794 FE::MacApplication::RunSelf() + 44
61 com.adobe.premiere.frontend
0x000000010c727dff FE::Application::Run(std::basic_string<unsigned short, std::char_traits<unsigned short>, dvacore::utility::SmallBlockAllocator::STLAllocator<unsigned short> > const&) + 5681
62 com.adobe.premiere.frontend
0x000000010c77ed0c AppMain + 380
63 com.adobe.premiere.startup
0x000000010c8ef1d7 Run + 247
64 com.adobe.AdobePremierePro
0x00000001000038b7 main + 647
65 com.adobe.AdobePremierePro
0x000000010000361c start + 52
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib
0x00007fff928b5d16 kevent + 10
1   libdispatch.dylib
0x00007fff90fc9dea _dispatch_mgr_invoke + 883
2   libdispatch.dylib
0x00007fff90fc99ee _dispatch_mgr_thread + 54
Thread 2:
0   libsystem_kernel.dylib
0x00007fff928b50fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff972c4fb9 _pthread_cond_wait + 869
2   com.apple.CoreServices.CarbonCore
0x00007fff8c960210 TSWaitOnCondition + 108
3   com.apple.CoreServices.CarbonCore
0x00007fff8c9603e7 TSWaitOnConditionTimedRelative + 132
4   com.apple.CoreServices.CarbonCore
0x00007fff8c8c2a98 MPWaitOnQueue + 252
5   com.adobe.ASLFoundation.framework
0x00000001005bf7b0 ASL::(anonymous namespace)::TaskProc(void*) + 160
6   com.apple.CoreServices.CarbonCore
0x00007fff8c9377e0 PrivateMPEntryPoint + 58
7   libsystem_c.dylib
0x00007fff972c0772 _pthread_start + 327
8   libsystem_c.dylib
0x00007fff972ad1a1 thread_start + 13
Thread 3:
0   libsystem_kernel.dylib
0x00007fff928b50fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff972c4fb9 _pthread_cond_wait + 869
2   com.apple.CoreServices.CarbonCore
0x00007fff8c960210 TSWaitOnCondition + 108
3   com.apple.CoreServices.CarbonCore
0x00007fff8c9603e7 TSWaitOnConditionTimedRelative + 132
4   com.apple.CoreServices.CarbonCore
0x00007fff8c8c2a98 MPWaitOnQueue + 252
5   com.adobe.dvacore.framework
0x00000001001f8f74 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 200
6   com.adobe.dvacore.framework
0x00000001001f6273 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 115
7   com.adobe.dvacore.framework
0x00000001001f3963 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 163
8   com.adobe.boost_threads.framework
0x000000010012aace thread_proxy + 158
9   libsystem_c.dylib
0x00007fff972c0772 _pthread_start + 327
10 libsystem_c.dylib
0x00007fff972ad1a1 thread_start + 13
Thread 4:
0   libsystem_kernel.dylib
0x00007fff928b50fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff972c4fb9 _pthread_cond_wait + 869
2   com.apple.CoreServices.CarbonCore
0x00007fff8c960210 TSWaitOnCondition + 108
3   com.apple.CoreServices.CarbonCore
0x00007fff8c9603e7 TSWaitOnConditionTimedRelative + 132
4   com.apple.CoreServices.CarbonCore
0x00007fff8c8c2a98 MPWaitOnQueue + 252
5   com.adobe.dvacore.framework
0x00000001001f8f74 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 200
6   com.adobe.dvacore.framework
0x00000001001f6273 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 115
7   com.adobe.dvacore.framework
0x00000001001f3963 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 163
8   com.adobe.boost_threads.framework
0x000000010012aace thread_proxy + 158
9   libsystem_c.dylib
0x00007fff972c0772 _pthread_start + 327
10 libsystem_c.dylib
0x00007fff972ad1a1 thread_start + 13
Thread 5:
0   libsystem_kernel.dylib
0x00007fff928b5d16 kevent + 10
1   com.adobe.dvatransport.framework
0x000000010079af12 boost::asio::detail::kqueue_reactor::run(bool, boost::asio::detail::op_queue<boost::asio::detail::task_io_service_operation>&) + 240
2   com.adobe.dvatransport.framework
0x00000001007a50da boost::asio::detail::task_io_service::do_one(boost::asio::detail::scoped_lock<boost::asio ::detail::posix_mutex>&, boost::asio::detail::task_io_service::idle_thread_info*) + 512
3   com.adobe.dvatransport.framework
0x00000001007a5467 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 291
4   com.adobe.dvatransport.framework
0x0000000100791fbd SkyConnectionEnv::MainLoop() + 129
5   com.adobe.dvatransport.framework
0x000000010079203b SkyConnectionEnv::StaticThreadFunc(SkyConnectionEnv*) + 9
6   com.adobe.boost_threads.framework
0x000000010012aace thread_proxy + 158
7   libsystem_c.dylib
0x00007fff972c0772 _pthread_start + 327
8   libsystem_c.dylib
0x00007fff972ad1a1 thread_start + 13
Thread 6:
0   libsystem_kernel.dylib
0x00007fff928b50fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff972c4fb9 _pthread_cond_wait + 869
2   com.adobe.dvatransport.framework
0x00000001007a504b boost::asio::detail::task_io_service::do_one(boost::asio::detail::scoped_lock<boost::asio ::detail::posix_mutex>&, boost::asio::detail::task_io_service::idle_thread_info*) + 369
3   com.adobe.dvatransport.framework
0x00000001007a5467 boost::asio::detail::task_io_service::run(boost::system::error_code&) + 291
4   com.adobe.dvatransport.framework
0x0000000100792c2a boost::asio::detail::posix_thread::func<boost::asio::detail::resolver_service_base::work_ io_service_runner>::run() + 42
5   com.adobe.dvatransport.framework
0x0000000100795c33 boost_asio_detail_posix_thread_function + 19
6   libsystem_c.dylib
0x00007fff972c0772 _pthread_start + 327
7   libsystem_c.dylib
0x00007fff972ad1a1 thread_start + 13
Thread 7:
0   libsystem_kernel.dylib
0x00007fff928b50fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff972c4fb9 _pthread_cond_wait + 869
2   com.apple.CoreServices.CarbonCore
0x00007fff8c960210 TSWaitOnCondition + 108
3   com.apple.CoreServices.CarbonCore
0x00007fff8c9603e7 TSWaitOnConditionTimedRelative + 132
4   com.apple.CoreServices.CarbonCore
0x00007fff8c8c2a98 MPWaitOnQueue + 252
5   com.adobe.dvacore.framework
0x00000001001f8f74 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 200
6   com.adobe.dvacore.framework
0x00000001001f6273 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 115
7   com.adobe.dvacore.framework
0x00000001001f3963 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 163
8   com.adobe.boost_threads.framework
0x000000010012aace thread_proxy + 158
9   libsystem_c.dylib
0x00007fff972c0772 _pthread_start + 327
10 libsystem_c.dylib
0x00007fff972ad1a1 thread_start + 13
Thread 8:
0   libsystem_kernel.dylib
0x00007fff928b50fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff972c4fb9 _pthread_cond_wait + 869
2   com.apple.CoreServices.CarbonCore
0x00007fff8c960210 TSWaitOnCondition + 108
3   com.apple.CoreServices.CarbonCore
0x00007fff8c9603e7 TSWaitOnConditionTimedRelative + 132
4   com.apple.CoreServices.CarbonCore
0x00007fff8c8c2a98 MPWaitOnQueue + 252
5   com.adobe.dvacore.framework
0x00000001001f8f74 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 200
6   com.adobe.dvacore.framework
0x00000001001f6273 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 115
7   com.adobe.dvacore.framework
0x00000001001f3963 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 163
8   com.adobe.boost_threads.framework
0x000000010012aace thread_proxy + 158
9   libsystem_c.dylib
0x00007fff972c0772 _pthread_start + 327
10 libsystem_c.dylib
0x00007fff972ad1a1 thread_start + 13
Thread 9:
0   libsystem_kernel.dylib
0x00007fff928b50fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff972c4fb9 _pthread_cond_wait + 869
2   com.apple.CoreServices.CarbonCore
0x00007fff8c960210 TSWaitOnCondition + 108
3   com.apple.CoreServices.CarbonCore
0x00007fff8c9603e7 TSWaitOnConditionTimedRelative + 132
4   com.apple.CoreServices.CarbonCore
0x00007fff8c8c2a98 MPWaitOnQueue + 252
5   com.adobe.dvacore.framework
0x00000001001f8f74 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 200
6   com.adobe.dvacore.framework
0x00000001001f6273 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 115
7   com.adobe.dvacore.framework
0x00000001001f3963 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 163
8   com.adobe.boost_threads.framework
0x000000010012aace thread_proxy + 158
9   libsystem_c.dylib
0x00007fff972c0772 _pthread_start + 327
10 libsystem_c.dylib
0x00007fff972ad1a1 thread_start + 13
Thread 10:
0   libsystem_kernel.dylib
0x00007fff928b50fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff972c4fb9 _pthread_cond_wait + 869
2   com.apple.CoreServices.CarbonCore
0x00007fff8c960210 TSWaitOnCondition + 108
3   com.apple.CoreServices.CarbonCore
0x00007fff8c9603e7 TSWaitOnConditionTimedRelative + 132
4   com.apple.CoreServices.CarbonCore
0x00007fff8c8c2a98 MPWaitOnQueue + 252
5   com.adobe.dvacore.framework
0x00000001001f8f74 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 200
6   com.adobe.dvacore.framework
0x00000001001f6273 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 115
7   com.adobe.dvacore.framework
0x00000001001f3963 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 163
8   com.adobe.boost_threads.framework
0x000000010012aace thread_proxy + 158
9   libsystem_c.dylib
0x00007fff972c0772 _pthread_start + 327
10 libsystem_c.dylib
0x00007fff972ad1a1 thread_start + 13
Thread 11:
0   libsystem_kernel.dylib
0x00007fff928b50fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff972c4fb9 _pthread_cond_wait + 869
2   com.apple.CoreServices.CarbonCore
0x00007fff8c960210 TSWaitOnCondition + 108
3   com.apple.CoreServices.CarbonCore
0x00007fff8c9603e7 TSWaitOnConditionTimedRelative + 132
4   com.apple.CoreServices.CarbonCore
0x00007fff8c8c2a98 MPWaitOnQueue + 252
5   com.adobe.dvacore.framework
0x00000001001f8f74 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 200
6   com.adobe.dvacore.framework
0x00000001001f6273 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 115
7   com.adobe.dvacore.framework
0x00000001001f3963 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 163
8   com.adobe.boost_threads.framework
0x000000010012aace thread_proxy + 158
9   libsystem_c.dylib
0x00007fff972c0772 _pthread_start + 327
10 libsystem_c.dylib
0x00007fff972ad1a1 thread_start + 13
Thread 12:
0   libsystem_kernel.dylib
0x00007fff928b50fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff972c4ff3 _pthread_cond_wait + 927
2   com.apple.CoreServices.CarbonCore
0x00007fff8c960406 TSWaitOnConditionTimedRelative + 163
3   com.apple.CoreServices.CarbonCore
0x00007fff8c8c2a98 MPWaitOnQueue + 252
4   com.adobe.dvacore.framework
0x00000001001f8f74 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 200
5   com.adobe.dvacore.framework
0x00000001001f6273 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 115
6   com.adobe.dvacore.framework
0x00000001001f3963 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 163
7   com.adobe.boost_threads.framework
0x000000010012aace thread_proxy + 158
8   libsystem_c.dylib
0x00007fff972c0772 _pthread_start + 327
9   libsystem_c.dylib
0x00007fff972ad1a1 thread_start + 13
Thread 13:
0   libsystem_kernel.dylib
0x00007fff928b50fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff972c4fb9 _pthread_cond_wait + 869
2   com.apple.CoreServices.CarbonCore
0x00007fff8c960210 TSWaitOnCondition + 108
3   com.apple.CoreServices.CarbonCore
0x00007fff8c9603e7 TSWaitOnConditionTimedRelative + 132
4   com.apple.CoreServices.CarbonCore
0x00007fff8c8c2a98 MPWaitOnQueue + 252
5   com.adobe.dvacore.framework
0x00000001001f8f74 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 200
6   com.adobe.dvacore.framework
0x00000001001f6273 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 115
7   com.adobe.dvacore.framework
0x00000001001f3963 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 163
8   com.adobe.boost_threads.framework
0x000000010012aace thread_proxy + 158
9   libsystem_c.dylib
0x00007fff972c0772 _pthread_start + 327
10 libsystem_c.dylib
0x00007fff972ad1a1 thread_start + 13
Thread 14:
0   libsystem_kernel.dylib
0x00007fff928b50fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff972c4fb9 _pthread_cond_wait + 869
2   com.apple.CoreServices.CarbonCore
0x00007fff8c960210 TSWaitOnCondition + 108
3   com.apple.CoreServices.CarbonCore
0x00007fff8c9603e7 TSWaitOnConditionTimedRelative + 132
4   com.apple.CoreServices.CarbonCore
0x00007fff8c8c2a98 MPWaitOnQueue + 252
5   com.adobe.dvacore.framework
0x00000001001f8f74 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 200
6   com.adobe.dvacore.framework
0x00000001001f6273 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 115
7   com.adobe.dvacore.framework
0x00000001001f3963 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 163
8   com.adobe.boost_threads.framework
0x000000010012aace thread_proxy + 158
9   libsystem_c.dylib
0x00007fff972c0772 _pthread_start + 327
10 libsystem_c.dylib
0x00007fff972ad1a1 thread_start + 13
Thread 15:
0   libsystem_kernel.dylib
0x00007fff928b3686 mach_msg_trap + 10
1   libsystem_kernel.dylib
0x00007fff928b2c42 mach_msg + 70
2   libcuda_310.40.00.10.dylib
0x0000000116e51676 0x116c88000 + 1873526
3   libcuda_310.40.00.10.dylib
0x0000000116daed97 0x116c88000 + 1207703
4   libcuda_310.40.00.10.dylib
0x0000000116e530f9 0x116c88000 + 1880313
5   libsystem_c.dylib
0x00007fff972c0772 _pthread_start + 327
6   libsystem_c.dylib
0x00007fff972ad1a1 thread_start + 13
Thread 16:
0   libsystem_kernel.dylib
0x00007fff928b3686 mach_msg_trap + 10
1   libsystem_kernel.dylib
0x00007fff928b2c42 mach_msg + 70
2   libclh.dylib
0x00007fff96ab88c7 0x7fff964a4000 + 6375623
3   libclh.dylib
0x00007fff9656f1d4 0x7fff964a4000 + 831956
4   libclh.dylib
0x00007fff96ab9719 0x7fff964a4000 + 6379289
5   libsystem_c.dylib
0x00007fff972c0772 _pthread_start + 327
6   libsystem_c.dylib
0x00007fff972ad1a1 thread_start + 13
Thread 17:
0   libsystem_kernel.dylib
0x00007fff928b3686 mach_msg_trap + 10
1   libsystem_kernel.dylib
0x00007fff928b2c42 mach_msg + 70
2   com.apple.CoreFoundation
0x00007fff93eff233 __CFRunLoopServiceMachPort + 195
3   com.apple.CoreFoundation
0x00007fff93f04916 __CFRunLoopRun + 1078
4   com.apple.CoreFoundation
0x00007fff93f040e2 CFRunLoopRunSpecific + 290
5   com.apple.AVCVideoServices
0x0000000124710ad0 AVS::AVCVideoServicesThreadStart(AVS::AVCVideoServicesThreadParams*) + 186
6   libsystem_c.dylib
0x00007fff972c0772 _pthread_start + 327
7   libsystem_c.dylib
0x00007fff972ad1a1 thread_start + 13
Thread 18:
0   libsystem_kernel.dylib
0x00007fff928b3686 mach_msg_trap + 10
1   libsystem_kernel.dylib
0x00007fff928b2c42 mach_msg + 70
2   com.apple.CoreFoundation
0x00007fff93eff233 __CFRunLoopServiceMachPort + 195
3   com.apple.CoreFoundation
0x00007fff93f04916 __CFRunLoopRun + 1078
4   com.apple.CoreFoundation
0x00007fff93f040e2 CFRunLoopRunSpecific + 290
5   com.apple.AVCVideoServices
0x0000000124710ad0 AVS::AVCVideoServicesThreadStart(AVS::AVCVideoServicesThreadParams*) + 186
6   libsystem_c.dylib
0x00007fff972c0772 _pthread_start + 327
7   libsystem_c.dylib
0x00007fff972ad1a1 thread_start + 13
Thread 19:
0   libsystem_kernel.dylib
0x00007fff928b50fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff972c4ff3 _pthread_cond_wait + 927
2   com.apple.CoreServices.CarbonCore
0x00007fff8c960406 TSWaitOnConditionTimedRelative + 163
3   com.apple.CoreServices.CarbonCore
0x00007fff8c8c2a98 MPWaitOnQueue + 252
4   com.adobe.dvacore.framework
0x00000001001f8f74 dvacore::threads::ThreadSafeDelayQueue::PopWithTimeout(std::auto_ptr<dvacore::threads::Al locatedFunctionT<boost::function<void ()> > >&, int) + 200
5   com.adobe.dvacore.framework
0x00000001001f6273 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 115
6   com.adobe.dvacore.framework
0x00000001001f3963 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 163
7   com.adobe.boost_threads.framework
0x000000010012aace thread_proxy + 158
8   libsystem_c.dylib
0x00007fff972c0772 _pthread_start + 327
9   libsystem_c.dylib
0x00007fff972ad1a1 thread_start + 13
Thread 20:
0   libsystem_kernel.dylib
0x00007fff928b5386 __semwait_signal + 10
1   libsystem_c.dylib
0x00007fff9734a7c8 nanosleep + 163
2   com.adobe.ScriptLayerPPro.framework
0x0000000106d0b6fb ScObjects::Thread::sleep(unsigned int) + 59
3   com.adobe.ScriptLayerPPro.framework
0x0000000106cf7259 ScObjects::BridgeTalkThread::run() + 169
4   com.adobe.ScriptLayerPPro.framework
0x0000000106d0ba66 ScObjects::Thread::go(void*) + 166
5   libsystem_c.dylib
0x00007fff972c0772 _pthread_start + 327
6   libsystem_c.dylib
0x00007fff972ad1a1 thread_start + 13
Thread 21:
0   libsystem_kernel.dylib
0x00007fff928b52aa __recvfrom + 10
1   ServiceManager-Launcher.dylib
0x0000000118f535ec Invoke + 45721
2   ServiceManager-Launcher.dylib
0x0000000118f52813 Invoke + 42176
3   ServiceManager-Launcher.dylib
0x0000000118f51be0 Invoke + 39053
4   ServiceManager-Launcher.dylib
0x0000000118f51c66 Invoke + 39187
5   ServiceManager-Launcher.dylib
0x0000000118f4d30f Invoke + 20412
6   ServiceManager-Launcher.dylib
0x0000000118f4d616 Invoke + 21187
7   ServiceManager-Launcher.dylib
0x0000000118f4dcd7 Invoke + 22916
8   ServiceManager-Launcher.dylib
0x0000000118f4df41 Invoke + 23534
9   ServiceManager-Launcher.dylib
0x0000000118f5061d Invoke + 33482
10 ServiceManager-Launcher.dylib
0x0000000118f50775 Invoke + 33826
11 ServiceManager-Launcher.dylib
0x0000000118f50fb2 Invoke + 35935
12 ServiceManager-Launcher.dylib
0x0000000118f510ad Invoke + 36186
13 ServiceManager-Launcher.dylib
0x0000000118f43d6b Login + 480
14 ServiceManager-Launcher.dylib
0x0000000118f477ad Login + 15394
15 ServiceManager-Launcher.dylib
0x0000000118f51412 Invoke + 37055
16 ServiceManager-Launcher.dylib
0x0000000118f53253 Invoke + 44800
17 libsystem_c.dylib
0x00007fff972c0772 _pthread_start + 327
18 libsystem_c.dylib
0x00007fff972ad1a1 thread_start + 13
Thread 22:
0   libsystem_kernel.dylib
0x00007fff928b50fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff972c4fb9 _pthread_cond_wait + 869
2   com.apple.CoreServices.CarbonCore
0x00007fff8c960210 TSWaitOnCondition + 108
3   com.apple.CoreServices.CarbonCore
0x00007fff8c9603e7 TSWaitOnConditionTimedRelative + 132
4   com.apple.CoreServices.CarbonCore
0x00007fff8c936c2a MPWaitForEvent + 269
5   com.redgiantsoftware.MBLooksRenderLibCPU
0x0000000129dac880 RenderTask(void*) + 80
6   com.apple.CoreServices.CarbonCore
0x00007fff8c9377e0 PrivateMPEntryPoint + 58
7   libsystem_c.dylib
0x00007fff972c0772 _pthread_start + 327
8   libsystem_c.dylib
0x00007fff972ad1a1 thread_start + 13
Thread 23:
0   libsystem_kernel.dylib
0x00007fff928b5386 __semwait_signal + 10
1   libsystem_c.dylib
0x00007fff9734a7c8 nanosleep + 163
2   libsystem_c.dylib
0x00007fff9734a652 sleep + 61
3   com.redgiantsoftware.Looks3_AE
0x000000011e7fb4bd RGSerialEnableLicensing(_struct_rgs_product_descriptor*, char const*) + 8381
4   com.redgiantsoftware.Looks3_AE
0x000000011e7fceca RGSerialEnableLicensing(_struct_rgs_product_descriptor*, char const*) + 15050
5   libsystem_c.dylib

What do I do now that Photoshop CC has encountered an error while trying to upgrade. Suggesting retry does nothing. The numbers (49) appear, but I don't know what that signifies. Help?

What do I do now that Photoshop CC has encountered an error while trying to upgrade. Suggesting retry does nothing. The numbers (49) appear, but I don’t know what that signifies. Help?
It is recommended that I ask for help, which put me here. What I really need is some customer service — not a chat room!

If Windows :
Quit Creative Cloud desktop application .
Launch Photoshop cc 2014 application from C: > Program Files > Adobe Photoshop CC 2014 .
Once launched , click on Help menu in Photoshop cc 2014 and select Updates option .
It should update.
If Mac:
Quit Creative Cloud desktop application .
Launch Photoshop cc 2014 application from Applications folder:
Once launched , click on Help menu in Photoshop cc 2014 and select Updates option .
Let me know if you face any error .
Error 49 occurs while updating the application , when Creative Cloud app does not have reference / Access to installed CC app, so that it can apply updates for the same .
You can try to update from CC app like Photoshop itself and check.

I cannot download the latest update for Adobe Muse CC. I have been directed to this formum. I have an erro message "ERROR Adobe Muse CC has encountered an error and will now exit. Please report the last few actions you took leading up to this error to th

II cannot download the latest update for Adobe Muse CC. I have been directed to this formum. I have an erro message "ERROR Adobe Muse CC has encountered an error and will now exit. Please report the last few actions you took leading up to this error to the Adobe Muse CC team. Trying to instantiate UID U4691 but lastAllocatedUID is only: 4491 OK"
I am very frustrated because Muse crashes when cannot download updatres.
I have been redirected to this forum from the 'Adobe Chat Team'
I am trying to complete a project for a client, this is the second time I have asked for help. Can anyone please help me I
I am using Windows 7. I am not sure if a response will come. I am new to forums. Do I wait or will someone contact me?
Deb Kelleher
[email protected]

Hi Deb,
Please accept my apologies for the inconvenience so far.
I am not sure if you already tried this, but in case not, try to update Muse via Creative cloud directly.
Start creative cloud application manager, if you dont have it, you can download it from here,
Adobe - Adobe Application Manager : For Windows : Adobe Application Manager
Login using your adobe id, once you are in, switch to Apps, and you should see the Update for Muse, click Update.
Let me know if you get any error or warning.
Thanks.

Premiere Elements has encountered an error - CPP-610

Hi,
I have a member of staff using Premiere Elements 8 that crashes the moment they select Timeline within a project.
The error is as follows;
Premiere Elements has encountered an error. ..\..\SRC\WIN\WINPATHUTILS.CPP-610
Once you OK this the program exits.
Elements is fully updated running on Windows XP SP3
Could anyone suggest how to decode the error, it seems pretty specific but I can't pin down where/why it is failing.
Thanks in advance

Specific error codes mean little in this case. But a good computer tune-up can make a big difference.
First, manually go to Windows Update and select Custom to ensure you have even the non-critical updates for your operating system. Then go to Apple.com and get the latest version of Quicktime, per the program's requirements.
After that, I always recommend that you run Advanced System Care to clean up and defrag your system. (The program is free -- but pay attention to the installation screens or you'll also add an annoying toolbar to your browser.)
http://www.iobit.com/advancedsystemcareper.html
After that, go to the Help menu on Premiere Elements (or any Adobe program, even Acrobat Reader) and select Check for Updates. This will update all of the Adobe programs on your computer and add the 8.01 update for Premiere Elements.
If you are still having problems, list your hardware specs, including the speed of your processor, how much RAM you have and how much free space is on your C drive. To run this program you'll need at least 20-30 gigs of free, clean, defragmented space on your C drive as well as additional space on your second or external drive for your media files.
Also, list the model of camcorder your video is coming from and which project settings you selected when you set up your Premiere Elements project.

The Internal Concurrent Manager has encountered an error.

Routine &ROUTINE has attempted to start the internal concurrent manager. The ICM is already running. Contact you system administrator for further assistance.afpdlrq received an unsuccessful result from PL/SQL procedure or function FND_DCP.Request_Session_Lock.
Routine FND_DCP.REQUEST_SESSION_LOCK received a result code of 1 from the call to DBMS_LOCK.Request.
Possible DBMS_LOCK.Request resultCall to establish_icm failed
The Internal Concurrent Manager has encountered an error.
Review concurrent manager log file for more detailed information. : 06-JUN-2012 00:51:22 -
Shutting down Internal Concurrent Manager : 06-JUN-2012 00:51:22
List of errors encountered:
_ 1 _
Routine AFPCSQ encountered an ORACLE error. .
Review your error messages for the cause of the error. (=<POINTER>)
List of errors encountered:
_ 1 _
Routine AFPCAL received failure code while parsing or running your
concurrent program CPMGR
Review your concurrent request log file for more detailed information.
Make sure you are passing arguments in the correct format.
The PPD_0606@PPD internal concurrent manager has terminated with status 1 - giving up.
Edited by: sahil jain on Jun 6, 2012 10:10 PM

Hi;
1. What is EBS version?
2. Did you check:
Concurrent Managers Will Only Start on One Node in PCP/RAC Environment [ID 264296.1]
Concurrent Processing - The Concurrent Manager Fails to Start on GSM Enabled Due to DBMS_LOCK.Request ResultCall Failed to Establish ICM [ID 245563.1]
Regard
Helios

SSL policy errors have been encountered. Error code '0x2'

I'm trying to install Office Web Apps Server in HTTPS mode. in my farm i have 2 app servers, 2 web servers, 1 OWA server. OWA server is in different vlan(i
have enabled 443, 809 between SharePoint servers and OWA server). When I run
the command "New-SPWOPIBinding -ServerName "xxxxx.domain.com" (FDQN) in web servers. i got this blow error.
New-SPWOPIBinding -ServerName "xxxx.domain.com"
WARNING: The server did not respond. Trying again (attempt 1 of 5).
WARNING: The server did not respond. Trying again (attempt 2 of 5).
WARNING: The server did not respond. Trying again (attempt 3 of 5).
WARNING: The server did not respond. Trying again (attempt 4 of 5).
WARNING: The server did not respond. Trying again (attempt 5 of 5).
New-SPWOPIBinding : Sorry, we have encountered an error and New-SPWOPIBinding
has failed. If you are using a server configured with HTTP, you must include
the -AllowHTTP parameter.
At line:1 char:1
+ New-SPWOPIBinding -ServerName " xxxx.domain.com""
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : NotSpecified: (Microsoft.Share...tNewWOPIBinding
   :SPCmdletNewWOPIBinding) [New-SPWOPIBinding], SPCmdletException
    + FullyQualifiedErrorId : Microsoft.SharePoint.PowerShell.SPCmdletNewWOPIB
   inding
Event viewer error:
Event ID:      8311
Error : SSL policy errors have been encountered. Error code '0x2'..
Description: An operation failed because the following certificate has validation errors.
i have tried the following things:
1. generate the SharePoint root certificate and import to all server trusted root certificate authorities and intermediate certificate authorities folders. i have imported
OWA site SSL certificate to this two folders also.
2. added the below following code in SharePoint site web.config file <system.net>
<settings>
<servicePointManager checkCertificateName=”false” checkCertificateRevocationList=”false” />
</settings>
3. added the certificates(Root Certificate and OWA SSL) to SharePoint central admin -> security -> manage trust
the above scenarios are not helping. i am in critical stage in my installation. please help me to resolve this issue.
Thanks,
Arun P

I am experiencing this exact same issue. Anxious to see the fix for this. I have seen others post similar issues but I can't clearly understand how it's remediated.

Help! CS4 install - Mac - "Setup has encountered and error and cannot continue"

Attempting to install CS4 Design Premium on PowerMac G5 with Mac OS 10.4.11
Install with first DVD and gets about 80% across on the progress bar and it fails with a message "Setup has encountered an error and cannot continue".    Is there an install log created where I could get diagnostic messages to give a hint on what the error is?
Any insight is totally appreciated!

The worst telephone support I have ever experienced!   Pathetic.
The first recommendation posted here in response to my initial inquiry was to contact technical support becaue it is "FREE".   I really suggest that you no longer make recommendations like that.
The first call I was placed on hold 20 minutes after the technician told me "TWO' minutes.   I hung up the telephone because I could only assume I was placed back in the queue.
The second call I had to spell my first name, my last name letter by letter to have the technician read it back to me letter by letter from a script, A=APPLE, B=BOY, B=CAT......   he also placed me on hold.   If had to spell my name, and he spell it back to me, how can I explain an error I am having, steps I have taken and have any reasonable expectation of a solution being translated back to me?   I hung up after being placed on hold a second time.
The third call iced this pathetic excuse for support.    Again, at least six minutes spelling my name. Another four or five minutes spelling the email address.    Repeating the error code three times, slowly word by word.   This call I endured for fourty minutes.   After the third time on hold I admitted I gave it Adobe's recommended course of support and threw in the towel.
Understandable that it costs the company less to have this support done for pennies on the dollar overseas, but what about the cost to the customer who is left dead in the water with no faith in getting any help and wastes time and energy?    I guarantee you could have five hundred people lined up for one technical support job in the united states who would stay awake nites to learn and master the program and be pleasant to talk to and give the customer a sense of value!   As it is now, I feel only less than worthless as a customer trying to support this product.
Can't fix this problem, so going oldschool on it and load a fresh copy of the os.

Adobe media encoder cc has encountered an error

can anyone help me about some problems with adobe media encoder cc ??
adobe media encoder cc has encountered an error
command.cpp-3302
THIS IS NEW CRASH WHEN I TRY TO EXPORT MPEG2 VIDEO

FAQ: What information should I provide when asking a question on this forum?

Verizon Cloud has encountered an error. code: 7500

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